Acrobat 9 people can't open pdf I created, I can't print pdfs

I loaded Acrobat 9 while still having my Acrobat 8 version installed. It asked me if it was okay for it to un-install my version 8. I said yes, but after it finished it told me the un-installation was incomplete (I think because of REGISTRY or something). It continued with install.
I can create pdfs, combine, etc. But, the person trying to open the pdf can't. They get an error.
I also cannot print pdfs given to me (I see the pdf fine, but it prints a blank page).
Now I just went through Control Panel and hit add/remove and told it to REPAIR, which it did. When I re-booted and went into my Outlook there is 475 emails! It gave me all old emails back to Jul of 2008???????
Yikes! Help!

No product should force security on its users without providing them any practical way to override. Web browsers, email clients, and operating systems warn you of potentially dangerous files and then let the client make the choice. What if it's a zip file from a trusted source full of harmless text documents? Too bad - because Acrobat says so. Acrobat makes no attempt to examine the zip file to see if perhaps its contents are dangerous - it just sweepingly decides zips are far too dangerous to let the user have any voice in the matter. I fundamentally disagree.
Notice that I've attached a zip file to this post. Adobe allows zips on their forums but not in their PDF documents. Adobe: If you've deemed zip files safe enough to be hosted and delivered in your own forums, why have you decided they have no place in a PDF?
I think Adobe got this one wrong - and I cast a vote that they loosen the noose on zip files on a future release. I'd like to hear other users' thoughts on this issue. Adobe is good at listening to their users - so tell them what you think on this issue - I've posted this article as a feature request here: http://forums.adobe.com/thread/520515 - reply to it that thread and share your viewpoint.
Cheers,
Dan

Similar Messages

  • Adobe Acrobat Pro X will not open PDFs

    Hello,
    My Adobe Acrobat Pro X will not open PDFs.  This happens twice a month and is becoming extremely irritating.  I have tried uninstalling, reinstalling, repairing and a system restore.  What can I do to make this problem go away?
    Thank you.

    To check that it is an Acrobat problem, open Acrobat from the programs list and try to open a PDF from the file menu. I suspect this will work fine from what I read into your post. I suspect that somehow your OS is changing file associations. In that case, right click on a PDF and select Open With>Select Default Program and then select Acrobat. Be sure the check box for default program has been checked.

  • Acrobat 8 Standard crashes when opening PDFs created from  Microsoft Project 2007

    Issue: Acrobat 8 Standard crashes when opening PDFs created from Microsoft Project 2007.
    OS: Win XP Pro SP3
    Error Message(s): None
    Details: This issue happens with multiple Microsoft Project files (including new files), multiple PDF creators (included Acrobat 8 Standard) and on multiple computers. We also tried opening the PDFs in Adobe Reader 8 instead of Acrobat Standard 8. There is no record in the event log on the computers of the application crashes.

    I may have a resolution now...
    I clicked Tools -> Options -> View and turned off Bars and shapes in Gantt views in 3-D" on the advice of someone on a Microsoft Forum. I made three PDFs from three Microsoft Project files (that were having trouble previously) and was not able to get these PDFs to crash when zooming or changing pages. So far so good!
    Regards,
    Josh Gold
    SERA Architects

  • Acrobat Pro 9 does not open pdf on web

    I have just done a clean installation of Win Vista Home Premium, and put CS4 on it. I always throw out a lot of links and programmes that come with a re-install, but may have thrown out too much this time: Acrobat Pro 9.1.3 opens pdf's just fine as long as they are on my hard disk. It does not open pdf files on web sites.
    I remember trying to delete the link to Acrobat.com that has nestled itself at the top of "All Programs". Its icon has dissapeared, but otherwise it seems ok. It seems unlikely that that has anything to do with my not being able to open pdf's on the web, but I mention it anyway.
    Anybody any ideas and remedies? Thanks.

    I just realised the same pdf on the web is opened properly by Acrobat Pro when the site is open in IE. It does not work in Firefox 3.5.2, however.
    I pointed in Firefox Tools > Options > Applications the application to open pdf's to Acrobat 9.1 . It does work now, but in a rather weird fashion: Acrobat seems to sort of swirl into my Firefox window. Never mind, the pdf's do open.

  • Acrobat Reader no longer works in FF4- Upgraded Adobe Acrobat too and still not opening pdf files in Firefox4.

    Can't open pdf files in FF4. Updated Adobe Acrobat to version X but still won't open. Worked before in FF3.6.

    What is the version of your Mac OS? Is Safari running in 64 bit (check from Safari->Get Info)? If yes, change it to 32-bit and try again.

  • Adobe Acrobat X Standard does not open PDFs made by previous versions

    Adobe Acrobat X Standard keeps giving an error while opening PDFs saying that "this document requires v7 (or v8) or higher to be opened" making it impossible to open any document that was created with earlier versions. After the message the files open blank. I am using Adobe Acrobat X Standard. Any solutions?
    Thank you in advance!

    This alert was created by a JavaScript code (as you can see from the title of it), which someone obviously did not write very well.
    You should be able to open it if you disable JS (Edit - Preferences - JavaScript), and then you can remove this code completely (if the file is not secured).

  • Just installed Acrobat, now Firefox won't open PDFs

    Hi,
    I just installed Adobe Acrobat 8 Standard on my computer (running Windows 7).  Now, if I click a link to a PDF in Firefox, it doesn't open.  A new tab opens, as before, but then I get an error message telling me to close my pdf reader and my browser.  I've tried this, it doesn't work.  I've tried restarting my computer, it doesn't work.  I've tried going into Task Manager and killing any task related to Mozilla or Firefox, then reopening Firefox and trying again, no luck.  I'm getting to my wit's end.
    What does work:
    I can still save pdf files and open them with reader
    I can still open pdfs using Internet Explorer
    At some point during the process, it asked me if I wanted Acrobat 8 or Acrobat Reader 9 to open PDFs by default.  I don't know how to reaccess this option to see if changing it would help.  I'll gladly provide any more information neccessary.
    Thanks,
    Jackson C.

    Just to add the specifics of the error message:
    Title: "Acrobat plug-in."
    Text:
    "The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser.
    Please exit Adobe Acrobat/Reader and exit your Web Browser and try again."

  • Acrobat 8 & Acrobat Reader 8 slow to open PDFs across WAN

    I'm currently having a really strange problem with the users in one of my offices when they attempt to open PDFs with either Acrobat Pro 8.1.2 or Acrobat Reader 8.1.2. These users are connecting across a WAN via a point-to-point T1 to the main location to open these PDFs. Some are nearly 8MB and yet Acrobat Reader 8 launches and displays them in about five seconds. Literally. Yet other files, around 2.5-3MB, take about a minute to a minute and a half to open. I know the larger PDFs were created with software not from Adobe, but instead were created using this PDF printer driver made by Iteksoft. It seems the Iteksoft app creates them in such a way that AcroRead can launch and then begin displaying the file even though I know there's no way an 8MB file has copied across the WAN in just a few seconds. However, the other PDFs apparently don't have that "feature" and so the entire file must be copied before AcroRead launches. Interestingly enough, when the users had AcroRead 7 or Acrobat Pro 6 all files opened "quickly" so something has changed in Acrobat/Acrobat Pro 8 in how the app opens PDFs.
    Does anyone have any ideas?
    Joe

    Ok, so they are being opened directly in Acrobat/Reader.
    In this case, Acrobat (or Reader) doesn't need to read the whole file
    in the general case. A PDF file contains a large number of objects
    describing what is on the pages, and the other aspects of the file.
    There is an index to these objects.
    So Acrobat starts by reading the index, then reads what it needs.
    In some cases it may have to read next to nothing, to show the first
    page of a document of many pages. In other cases it will have to read
    all of the file, because (perhaps) it has one page and so everything
    needed has to be read to show you that page.
    The amount of data read has very little relation to the file size
    (except that it should be no more than the file size). You have to
    look at how the file is made up (e.g. page count? What is on pages?)
    to go further.
    Aandi Inston

  • Acrobat 8 closes abruptly after opening .pdf file

    I made the mistake of installing Reader 9 while keeping Acrobat 8 on my Vista machine. (I did not see any notice on the Reader 9 download page that you could not have two different versions of the program on the same machine.)
    I uninstalled Reader 9 and "Repaired" Acrobat 8.
    Now I open a .pdf file and it comes on the monitor for about 10 seconds then abruptly closes Acrobat 8.
    Please help.
    Thank you.

    I have attempted to install Adobe Acrobat 8 on my Windows XP SP3 PC. It would install just fine, but when I would attempt to open a PDF, it would show the first page and then stop responding. So I used the uninstall program, but it locked up and never finished. Now I am trying to install Adobe Reader 9 instead and I get an error message that says previous install still running, stop before continuing. The previous install does not show up anywhere though. What do I do?
    I really want to install Acrobat 8 and be done with it. Any ideas?

  • Cannot get Acrobat Reader or Pro to open PDF IN FF browser

    I have a Win7, 64 bit laptop. I have Acrobat Pro X, and Acrobat Reader 11.
    I cannot get FF to open a pdf using either of these readers INSIDE the browser. I do not like the internal PDF viewer and I was trying to get Acrobat to render the PDF in the browser. However, whenever I choose acrobat (either one) in options, it will merely download it and open it the application. However, what I want it to do is to open it IN the browser, not in the application.
    There is no option for Portable Document Format that includes Acrobat in browser. I had configured it to work properly, but I had to reformat my computer and I can't get it to work again. I have disabled and re-enabled the add-ins for Acrobat, and I still can't get it to work.

    Which version(s) of Adobe Reader/Adobe Acrobat do you have? Do you know whether they are up-to-date? I recommend using the product's Help menu to Check for Updates to make sure they are up-to-date.
    Then open the Firefox Add-ons page using either:
    * Ctrl+Shift+a
    * 3-bar menu button (or Tools menu) > Add-ons
    In the left column, click Plugins.
    Look in the lower section (gray background) for "Adobe Acrobat" and change it from "Never Activate" to "Always Activate".
    Then it should become available in the Options dialog.
    Does it work?
    Also, I noticed you have a NitroPDF plugin listed in your More System Details. In case that one is conflicting, if you don't plan to use it, consider switching it to "Never Activate" when you are on the Add-ons page.

  • Acrobat XI suddenly fails to open PDF files

    I have installed Acrobat XI Pro on a Windows 7 computer. It has worked perfectly well for several weeks but from shutting down the computer last Thursday and starting this morning, I am unable to open any PDF files or open the Acrobat application. Creating PDF files from other applications such as Office still works but I cannot open these files nor any others to view them. No other changes were made to the system between working and failure. I have tried a repair from the disk and a re-install following an Adobe clean but nothing has changed. I wonder if this is anything to do with the expiry of the trial period which is how I originally installed XI before I purchased a disk with serial number.

    Hi elyP,
    The expiry of the trial has nothing to do with this as you can simply enter the purchased serial number to convert the trial into full version.
    Is Acrobat updated to the latest patch v11.0.09?
    Do you get any errors when you try to open a pdf?
    Regards,
    Rave

  • Labview6.1 hangs on windows 98 when using adobe acrobat control for activex to open pdf file

    I downloaded the attached vi from this forum and it works perfectly in windows XP with the same version of labview(6.1) and adobe acrobat reader (6.0). However, it hangs immediately when i am just trying to open the vi on windows 98....
    I have also experimented with the MS browser activex control(activex container + object), it works on both windows XP and 98 for opening html files and on XP, it can open a link that leads to an PDF file display properly in the container window but it fails again in 98.
    Please help ...... thanks
    Attachments:
    Display PDF.vi ‏72 KB

    mengyi wrote:
    ... What version of acrobat would you suggest?
    The VI you posted worked without a problem on my Win98 machine with AcrobatReader v5.0.5.
    =====================================================
    Fading out. " ... J. Arthur Rank on gong."

  • Acrobat pro 9 won't open pdf files

    Just downloaded trial version of pro 9 for Mac.  I tried to install pro 8 and found out that it is not compatible with snow leopard.  The uninstall in version 8 is also not compatible with snow leopard.  So I had all kinds of trouble uninstalling version 8.  This may be the problem.  I finally got version 8 off the Mac but the uninstall may not be complete.  I installed version 9 and I'm having all the same problems that I did after I installed 8.
    The uninstall of version 9 worked and I tried reinstalling it.  Still won't open a pfd file.  The main problem is that I get the following error when I click on a pdf file.
    "The document “5 Chptr 2010.pdf” could not be opened. Acrobat cannot open files in the “Adobe PDF document” format."
    What do I need to do to get version 9 to work????
    Also when I click on the Acrobat icon in my tray the program does not launch.  All I get is the menu bar at the top of my screen.  On my windows machine when I open acrobat I get the "wizard" screen that allows me to select what tasks I want to do.  And when I try to create a pdf file from a msoffice word document it won't allow me to convert the document.  I get the following error message.
    "Acrobat could not open 'This is a test document.doc' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
    To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF or use the Acrobat toolbar found in Microsoft Office applications."
    bobrafalovich

    Hi rms,
    Have you installed Acrobat X and XI Pro both on the same Mac.
    Adobe doesn't recommend coexixting different versions of the same software.
    Please remove both the versions and install any one of them and then check.
    Also make sure you have updated Acrobat to the latest patch.
    For 10 it's v 10.1.9 and for 11 it's v11.0.6
    Regards,
    Rave

  • Adobe Acrobat Pro XI unability to open pdf mail attachments

    Since upgrading to Adobe Acrobat Pro XI I am unable to open most pdf attachements on outlook. The message is that the file is corrupt or was encoded wrong. How do I correct this.

    Hi Pat
    I tried to save the attachment to the hard drive in Outlook 2013.
    When opening the file in acrobat the error says that the file is either not a supported type or damaged (incorrectly encoded)
    I have Acrobat Pro XI version 11.0.10 and windows 7 64 bit installed. It worked perfect on Acrobat pro X until about December 2014. In tried a repair, a clean install of XI. The files are bank statements. It works on Mac and Adobe reader, so the files must be correct.
    Regards
    Sandra

  • Acrobat 9.1 won't open pdf file??

    Just downloaded the updated Acrobat reader and am trying to open up a file manual for a toshiba dvd vid recorder and keeps saying need acrobat reader 8 or 9 to open--even after it shows installed in my programs.
    Help--art tx

    You might get a better answer in the Reader forum, this forum is for Acrobat, the full product. However, have you tried to open Reader and then select the file from the file menu, or right click on the PDF and select open with, selecting Reader to open the file?

Maybe you are looking for