Acrobat is requiring a 6-digit serial number to open the application. My Acrobat serial number is 24 digits. What 6 digits am I supposed to enter to get the app to open?
I can't figure out what's going on here. I installed Acrobat XI Standard about a month ago, and I think this started happening after a software update. I can't get Acrobat to even open without this mysterious 6-digit serial number
Ah, I see where you are coming from. This is a bit of "smartness" in Acrobat which I particularly dislike myself.
Your 24 digit serial number will be written like this 1234-1234-1234-1234-1234-1234-1234
What you are expected to do is just start typing. The first 1234 will fill up the first box, then it will "helpfully" jump to the second box. You will keep typing, and it will keep jumping after each four, until the 6 boxes each have four digits. Now you click Next and the 24 digits are checked.
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Attempting iPhoto upgrade from 9.1.5 to 9.5.
How many questions like yours should there be? What exactly do you expect the volenteers here to do about what you personally consider "too many questions"?
To move to iphoto 9.6 (required for Yosemite) You must log in to the App store using the Apple ID that was used to set up the compter (or purchase the application if it was purchased later), backup your iPhoto library and then download and install iPhoto 9.6 from the App store
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CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
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Hello!, my name is jan and i am using lightroom 2 for many years. I have an original set-up disk with a 24 digit serial number. I had never problems wih installation of lightroom. suddenly lightroom refuses to start when I try to from a picture i have taken with my nikon D500 and transferred to WINDOWS 8.1. i have tried to re-install lightroom : the procedure asks for the serieal number , but refuses to accept the number that always worked. PLEASE help!! jan
If you are certain you have the right serial number, there really isn't much we can help you with here. You might try downloading and installing the last version of Lightroom 2. It will be the trial version, but when the trial screen appears there is an option to indicate that you have a serial number. Incidentally, Lightroom serial numbers start with the first four digits being 1160.
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I have a 22 digit production nr and I need 24 digit product number 2 get my serial number wats rong?
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Serial number for Logic Pro purchased in the App Store?
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I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits.
otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS PLAN!!!!!!
I want to USE the products….CAN YOU HELP ME????
regards,
Leticia
There aren´t an email, a phone number, a chat or a place to find helpful. I live in Argentina, where I can find a solve to my problem?Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If you really want to cancel, You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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