Acrobat Pro XI, Offline Activation Not Accepting Response Code

We have a Win7 PC, licensed for Acrobat Pro XI.  We apparently have exceeded 30day limit.  PC is not allowed to access Internet for Security reasons.  We have gone through the Offline Activation process many time but it does not accept the Response Code.

No, it's not a part of Creative Cloud. It's just a standalone Acrobat Pro XI.
What I meant about "using the mst wrong" was that we run setup.exe, which i guess uses setup.ini. and in setup.ini under [product] "CmdLine=TRANSFORMS="AcroPro.mst" is added (the mst includes the ISX_SERIALNUMBER), but maybe we should try running the AcroPro.msi directly and apply the transform directly in the command line.
I know we could just try this, but it's essential that we are 100% sure that our solution works before sending it out to thousands of users.
I was in contact with someone from Adobe Support earlier who said to run this command: msiexec /i acropro.msi TRANSFORMS=AcroPro.mst /qn and "then you can check in TASK manager , you will see 4 MSiexec processes running."
That was kind of confusing. Exactly which processes they meant and how that proves that the activation was successful, I don't know.
The support guy told me that the only thing needed for the offline activation to work was to add the ISX_SERIALNUMBER to the mst, which we have. But then what does the "Grant Offline Exception" button in the Adobe Customization Wizard XI do? There must be some kind of magic that this button does that i can verify in the mst.
Also, I see the recommendations about posting this in the enterprise deployment forum, and I guess it could've been moved there, but I don't think it would make much difference since this problem remains the same whether it's deployed to lots of users or just one.
Thank you so much for any further help.

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