Acrobat Professional 10.0 automatic registration

We have made a package for Acrobat Professional 10.0 in which the registration is automated so normally no user interaction is necessary after an remote installation. Problem is after the rollout, if the user open a PDF in a browser (IE 9) the Acrobat says that you have to register the product and the PDF does not open. If the user starts the Acrobat manually beforehand everything is fine. After that the PDF opens normally in the browser. Has anyone any idea how to prevent this behavior? Thanks in advance.

I believe that is a bug but you can file it yourself with Adobe by going to https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Similar Messages

System Events not working correctly with Acrobat Professional

Hey Guys, I have a script that I have written that automatically enables security settings on a PDF through Acrobat Professional. Because of Acrobats poor scriptability I am forced into doing much though System Events.
This is not a major problem... however when activating some settings in the security settings, often warning Alert dialog boxes appear when you tell System Events to enable particular settings. These Alerts do not have a title... The only way I have been able to get the script to deal with them is with the following code:
if title of front window is "" then
    tell front window
        click button "OK"
    end tell
end if
I guess this is an ok solution... bit hard to identify windows when they don't have titles...
BUT this is not my main problem. The main problem is that the script gets to one of these alert dialog boxes and just sits there... It sits there for like 10 seconds and then it performs the "click button "OK"" command.
This is a problem as there are like 3 of these instances and it really adds up. Can anybody help me... I am using Acrobat Professional 8.2.0 and the entire code is:
tell application "System Events"
    try
        tell process "Acrobat"
            -- Enable security settings
            click menu item "Properties..." of menu "File" of menu bar item "File" of menu bar 1
            tell window "Document Properties"
                tell tab group 1
                    click radio button "Security"
                    tell group "Document Security"
                        click pop up button 1
                        click menu item 2 of menu 1 of pop up button 1
                    end tell
                end tell
            end tell
            tell window "Password Security - Settings"
                click pop up button 1
                click menu item 4 of menu 1 of pop up button 1
                tell group "Permissions"
                    click checkbox "Restrict editing and printing of the document. A password will be required in order to change these permission settings."
                    click text field 1
                    keystroke pdfPassword
                    click pop up button 1
                    click menu item 2 of menu 1 of pop up button 1
                    click pop up button 2
                    click menu item 4 of menu 1 of pop up button 2
                end tell
                click button "OK"
            end tell
            if title of front window is "" then
                tell front window
                    click checkbox 1
                    click button "OK"
                end tell
            end if
            tell window "Adobe Acrobat - Confirm Permissions Password"
                click text field 1
                keystroke pdfPassword
                click button "OK"
            end tell
            if title of front window is "" then
                tell front window
                    click checkbox 1
                    click button "OK"
                end tell
            end if
            tell window "Document Properties"
                click button "OK"
            end tell
end tell
    on error
        display alert "System Events was unable to Enable Commenting. This may be because Acrobat has modified its menu system. Please contact your system administrator."
    end try
end tell
A delay does not work... its like as soon as I click the "OK" button it stalls for 10 seconds or does not know that is meant to continue... because I did this:
tell window "Password Security - Settings"
    click button "OK"
end tell
beep
In this situation it still takes like 10 seconds for the beep to occur after the click button "OK" command.

Hey Guys, I have a script that I have written that automatically enables security settings on a PDF through Acrobat Professional. Because of Acrobats poor scriptability I am forced into doing much though System Events.
This is not a major problem... however when activating some settings in the security settings, often warning Alert dialog boxes appear when you tell System Events to enable particular settings. These Alerts do not have a title... The only way I have been able to get the script to deal with them is with the following code:
if title of front window is "" then
    tell front window
        click button "OK"
    end tell
end if
I guess this is an ok solution... bit hard to identify windows when they don't have titles...
BUT this is not my main problem. The main problem is that the script gets to one of these alert dialog boxes and just sits there... It sits there for like 10 seconds and then it performs the "click button "OK"" command.
This is a problem as there are like 3 of these instances and it really adds up. Can anybody help me... I am using Acrobat Professional 8.2.0 and the entire code is:
tell application "System Events"
    try
        tell process "Acrobat"
            -- Enable security settings
            click menu item "Properties..." of menu "File" of menu bar item "File" of menu bar 1
            tell window "Document Properties"
                tell tab group 1
                    click radio button "Security"
                    tell group "Document Security"
                        click pop up button 1
                        click menu item 2 of menu 1 of pop up button 1
                    end tell
                end tell
            end tell
            tell window "Password Security - Settings"
                click pop up button 1
                click menu item 4 of menu 1 of pop up button 1
                tell group "Permissions"
                    click checkbox "Restrict editing and printing of the document. A password will be required in order to change these permission settings."
                    click text field 1
                    keystroke pdfPassword
                    click pop up button 1
                    click menu item 2 of menu 1 of pop up button 1
                    click pop up button 2
                    click menu item 4 of menu 1 of pop up button 2
                end tell
                click button "OK"
            end tell
            if title of front window is "" then
                tell front window
                    click checkbox 1
                    click button "OK"
                end tell
            end if
            tell window "Adobe Acrobat - Confirm Permissions Password"
                click text field 1
                keystroke pdfPassword
                click button "OK"
            end tell
            if title of front window is "" then
                tell front window
                    click checkbox 1
                    click button "OK"
                end tell
            end if
            tell window "Document Properties"
                click button "OK"
            end tell
end tell
    on error
        display alert "System Events was unable to Enable Commenting. This may be because Acrobat has modified its menu system. Please contact your system administrator."
    end try
end tell
A delay does not work... its like as soon as I click the "OK" button it stalls for 10 seconds or does not know that is meant to continue... because I did this:
tell window "Password Security - Settings"
    click button "OK"
end tell
beep
In this situation it still takes like 10 seconds for the beep to occur after the click button "OK" command.

Acrobat Professional Windows 9.1.3 Crashing in Preflight Droplet

Hi,
I created a preflight droplet using Acrobat Professional 9.1.3 in Windows XP SP2 and when I run the droplet I'm getting the message "DDEHandler unhandeled exception caught!". This message appears in every scenario I tried:
- Acrobat running before the file is dropped in the droplet icon
- Acrobat not running before the file is dropped in the droplet icon
- Acrobat running before I started the droplet in the command-line
- Acrobat not running before I started the droplet in the command-line
Eve scenario was tried with a pre-built profile and a custom profile. Nothing works!!!!
If I run the same preflight profile normally in Acrobat (not as droplet), the preflight runs ok, with no error.
Any clue?
It's a trial Acrobat Pro. I'm planning to buy a license if the preflight works...
I just downloaded Acrobat Pro for Mac and I found a very similar crash (of course, with a different error message but with the same conditions) and there's a thread opened in Acrobat Mac forum since February with no solution from Adobe. I'll look for a competitive solution, it seems Adobe isn't interested in provide a decent solution.
The Acrobat's preflight tool is made by a german company, Callas Software, and this company sells similar preflight products (with additional functions and higher prices). Callas' products work very fine in Mac and in PC.
If you need a scriptable preflight, please forget Adobe Pro 9....
Best regards,
Lorenzo

http://forums.adobe.com/message/2907499#2907499 – as you say the same error occurs in OS X. Here is the corresponding mac-thread with a bit more information (applying both to Windows and OS X). Note that despite the error Acrobat DOES perform the preflight, but has to be restarted after.
It is an issue with Acrobat 9, and the possible (not very good) workarounds can be summarised as:
Use Acrobat 8 instead
Check the box for making a summary PDF
Do not generate detailed reports
If you are scripting etc. you might also find a way that automates restarting Acrobat after each preflight (yay...) or that closes the summary PDF created after each preflight (if that options is used).
And yeah, I do hope Adobe fixes it as Acrobat does have a whole lot of powerful preflight/fixup tools built in and it's a shame the droplets are broken.

Accessibility in Acrobat Professional 8- MAC platform

I am having issues in Acrobat Professional 8 in the accessibility section. I have a document that was originally created in InDesign CS3, then exported as a PDF and opened in Acrobat Professional. After opening I go to File- Properties and set the language as English US. Then I go to the Advanced menu to Accessibility- full check and select the Name under Checking Options to be "section 508 Web-based intranet and internet information and applications (1194.22) and make sure that all the boxes are checked. Then I hit "Start Checking". A message dialog appears that says, "The checker found problems which may prevent the document from being fully accessible." I then click "Ok". It brings me back to my document. The accessibility report opens on the left hand side. Under summary it says, "The checker found problems which may prevent the document from being fully accessible.
(a) Passed automatic verification
(b) Not applicable
(c) Needs manual verification by user
(d) Not applicable
(e) Not applicable
(f) Not applicable
(g) Passed automatic verification
(h) Passed automatic verification
(i) Not applicable
(j) Not applicable
(k) Not applicable
(l) Not applicable
(m) Not applicable
(n) Passed automatic verification
(o) Not applicable
(p) Not applicable"
It doesn't tell me what needs to be fixed. Has anyone ever run into this issue? Or have any suggestion on how to fix it? My document needs to be 508 Compliant.
Thank you,
Jessica
I can be contacted at [email protected]

Probably each cover page is different too. I would probably just bite the bullet and do each individually. I would create the 2 cover pages in WORD or other word processor and print to cover.pdf. Then open a PDF and Pages>Insert Pages or the cover.pdf to the front of the open PDF and save as to the current PDF. Then repeat 299 times. Each time you would make the appropriate change to the DOC file and print a new cover.pdf file (you might want to turn off open in Acrobat for this processing in the printer properties to save time). Probably a good idea to keep a list of the files to check off what has been done (you can generate a list in DOS by Start>cmd, change the directory to your location [cd path], and do "dir >>list.txt". That will give you a list to use.). There may be an easier way, but by the time you get it figured out you might be done this way.

Disable Auto Update in Acrobat Professional 9 for OS X

We have a series of installations in a lab/classroom environment where we would like to disable the autoupdate feature of Acrobat Professional 9. Currently when a new user logs in the autoupdater wil launch telling the user that there's a new update available. That's great and all except that a) most users are not admins and couldn't do the update any way, b) we use Sassafras Keyserver and updating the App with IT will cause the keyserver functionality to stop which would then make us fall out of compliance with licensing, c) IT likes to make sure that ALL users are on the same version which means that we need to control when and how updates are installed.
Is there any way to do this and then have the settings propagate to all users?

Hi,
There's no machine level setting to disable ARM for all users in MAC.
However, you could set the update mode to manual using Edit->Preferences->Do not automatically download or install updates. This has to be done by each user since the setting is user specific.
Hope this helps.
Also, I have a small query. When Acrobat\Reader installed as an admin is launched for a non-admin user, it requires admin credentials on first launch. Since most of your users are non-admin, how are they able to launch Acrobat\reader wihtout providing admin passwords?

Excel hyperlink is opening pdf file using reader, how can I make it use Acrobat professional?

I created a hyerlink in excel to a pdf file. The file automatically opens up using adobe reader, I want it to open using Acrobat professional. How do I set it up. Thanks

Open Acrobat, go to Edit - Preferences - General and click the Select
Default PDF Handler button there.

How to install acrobat professional 7 on windows 8

I just purchased a new computer that runs windows 8. I have acrobat professional 7 installed on my old computer, unfortunately I downloaded it directly from Adobe and didn't get a CD, I only have my product registration receipt with a serial number. How can I reinstall on my new computer?
Thanks!

reset your preferences:
Restore the Acrobat Preferences folder (Windows)
Restore the Acrobat Preferences folder to eliminate problems that damaged preferences cause. Most preference problems are caused by these file-based preferences, although most Acrobat preferences are stored within the registry.
Note: This solution removes custom settings for Collaboration, JavaScripts, Security, Stamps, Color Management, Auto Fill, Web Capture, and Updater.
Quit Acrobat.
In Windows Explorer, go to the Preferences folder:
(Windows 7/Vista) C:\Users\[username]\AppData\Roaming\Adobe\Acrobat\[version]
(XP) C:\Documents and Settings\[username]\Application Data\Adobe\Acrobat\[version]
Move the Preferences folder to another location (for example, C:\Temp).
Restart Acrobat.
If the problem recurs after you restore the Acrobat Preferences folder, then the problem isn’t related to the Preferences folder. To restore custom settings, drag the folder you moved in step 2 back to its original location. Then click Yes To All to replace the new Preferences folder.
Restore the Acrobat preferences files (Mac OS)
Restore the Acrobat preferences files to eliminate problems caused by a damaged preferences file.
Note: Re-creating the Acrobat preferences files restores settings to their defaults.
Quit Acrobat.
Drag the following files from the Users/[Username]/Library/Preferences folder to the Desktop:
Acrobat WebCapture Cookies
com.adobe.Acrobat.Pro.plist or com.adobe.Acrobat.Pro_x86_9.0.plist
Acrobat Distiller Prefs and com.adobe.Acrobat.Pro.plist (if you are troubleshooting an issue with Distiller)
The Acrobat folder, which contains preferences for forms (MRUFormsList), collaboration (OfflineDocs), and color settings (AcrobatColor Settings.csf)
Restart Acrobat
If the problem recurs after you restore the Acrobat preferences files, then the problem isn’t related to preferences files. To restore custom settings, drag the files you moved in step 2 back to their original location. Then click OK to the alert “A newer item named ‘[filename]’ already exists in this location. Do you want to replace it with the older one you're moving?”
if that fails, uninstall, clean and then reinstall, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Acrobat Professional 11.0.0, acroQTP, QTP 10.0

Hi,
I am trying to automate a PDF form (standalone). I have installed QTP 10.0, Acrobat Professional 11.0.0 and Adobe PDF Test Toolkit. I am able to see 'acroQTP' add-in when I launch QTP and I have selected it. But, QTP is still not able to identify the objects.
Am I missing something? Could you please let me know if there are any solutions to fix this?
Appreciate your help!
Thanks,
Anish

Hi Rene ,
Please refer to this link ,
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
See if this helps and let us know .
Regards
Sukrit Dhingra

Se cierra el acrobat professional 8

Estimados,
Tengo windows vista y acrobat professional 8, esta semana cuando abri un archivo pdf, el acrobat simplemente lo abre por unos pocos segundos, de la misma manera si el archivo lo abro por el IE.
Este error o forma de trabajo recien me ha sucedido ahora, por favor agradeceria me puedan colaborar para no volver al reader, he intentado repara el programa y nada.
Gracias

Por lo que he leído en los foros en inglés, este método
Jeff Moran, "Actobat 8.0 Pro Closes Automatically" #190, 29 Mar 2007 2:02 pm
ha funcionado para la mayoría de los que tienen versiones legítimas de Acrobat. (Si tienes problemas con el inglés, puedes saltarte la cháchra e ir directamente al método, que tiene sus pasos numerados).

Cascading implementation of Acrobat Professional versions fails because chain is broken

I, finally, decided to move from Windows XP to Windows 7 Professional. This move requires re-implementation of software, including re-implementing Acrobat Professional 8 (shorthand: A.P.8).
Now A.P.8. came to me as an upgrade to A.P.7 which came to ma as an update to A.P.6. I'm not sure if A.P.6 came to me as an update of A.P.5. Anyway, I lost the CD for A.P.6. Now I'm stuck. Being a home user, I hesitate to buy the upgrade to A.P.11 which I couldn't install anyway because I cannot install A.P.8.
In My Account, there is a registration of my purchase of Acrobat Professional, starting in 2002 with A.P.4
ADOBE support let'sd me down at the moment because I didn't any means to communicate directly with ADOBE. So now I post this question here to the ADOBE community.

Thanks Ned, I chatted with one Adobe's consultant (your first link is not
applicable for Acrobat versions before version 10). The solution is simple.
Start implementing Acrobat 8; when no qualifying software is detected, input
the key of the previous version (in my case version 7) and the installation
runs smoothly.
Thanks again for your assistance!
Regards,
Marien

PDFs look different in Adobe reader and Acrobat professional compared to the built in PDF viewer on windows 8

Hi there,
I have been trying to narrow down an issue we have been having for some time in printing PDF files and finding that they look different on paper compared to screen. Up until today our big KIP plotter got the blame, but as I have been collecting notes on a little windows 8 tablet I noted that PDFs opened in the windows PDF viewer have the same visual defects as the printouts. My example today is that on a CAD drawing there is a small box/frame with a number in their, I tried printing and the frame was completely blacked out. As a test I tried saving the PDF as a TIFF file from Adobe Acrobat professional and this file had the same fault as the printed copy. When I open it in the windows 8 pdf viewer I can see that there is a shading within this box that does not show on Adobe Reader (latest version 11.0.10.32), the adobe reader and acrobat pro version both show a white background to the box. We have been having lots of issues with sections being missing from drawings and overly feint lines.
I am not sure where to start trying to narrow down why we are getting different results in different PDF readers. Is there anyone who maybe able to point me in the right direction? It almost feels like the shading or colour density is not being consistent when PDFs are being opened in different packages.
Thanks in advance
Andy

Some PDF viewers comply with the PDF ISO Standard (ISO 32000) "just enough" while others (such as Adobe's) fully comply.
As with anything there's a cost to using anything that comes from a "just enough" approach.
Be well...

I have tried to purchase Adobe Acrobat Professional XI this morning and payment (AED 1983.53) has been taken, I received a message stating there was/is a problem processing my order and that I should contact your customer service team in UAE. Having trie

I have tried to purchase Adobe Acrobat Professional XI this morning and payment (AED 1983.53) has been taken, I received a message stating there was/is a problem processing my order and that I should contact your customer service team in UAE. Having tried this, I was met with a recorded message, in Arabic, and no options to speak to anyone. I have found this process extremely frustrating and poor on your behalf. Not providing any options to speak to an Adobe representative is equally annoying. Please get back to me ASAP, as I need to use the product immediately.

CS2 is very old and reached its "end of life" a while back. So probably won't run on modern operating systems. If you can still run it, you'll need to uninstall what you have and re-install with the download link below to activate it.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Nancy O.

How many Licenses of Acrobat Professional do I need for Adobe LC PDF Generator

Hi,
At our customer site we have purchased 6 licenses of Adobe LiveCycle PDF Generator and have recieved a license file with the keys for Adobe LiveCycle PDF Generator and Adobe Acrobat Professional. We bought the license from a reseller of the product. We understand that the Adobe LiveCycle PDF Generator is a server based software and needs 1 license per CPU. Each of our server (Dev, Val & Prod) have 2 CPU's so we have sufficient licenses (6). We are under the impression that this would suffice. How ever we are not sure on how many licenses we need for Acrobat Professional.
Here is a brief description of the way we would use Adobe LiveCycle PDF Generator. We are deploying a PLM system and one of the requirement is to render Word documents to PDF so we are using PDF Generator for this capability. On our Adobe servers we will install Microsoft Word, Acrobat Professional V9 Extended and the Adobe Livecycle PDF Generator. We will have around 150 users for the PLM system being deployed. The PLM system is a Web based system which means the PLM application server will be running on a Solaris server in our case. As part of the workflows in the PLM system, at the end of the workflow process, the PLM server would trigger a request to the Adobe server to convert the word document to PDF. The Adobe server processess the request and returns the PDF file that gets generated.
Based on the above usage of the system how many licenses of Acrobat Professional do we need? We will be installing Acrobat only on the server where we install the Livecycle PDF Generator. We had a call with our purchasing person today and she cautioned us that for Adobe Acrobat Professional we might need 1 license per user of the PLM system. She has asked us to check this with the Vendor of the product. Somehow I don't think it makes sense to purchase so many Acrobat Professional licenses even though we install only once.
So can someone tell me How does the licensing for Adobe Livecycle PDF Generator work? How many Acrobat Professional licenses we actually need? Is it based on the number of users in the system that is triggering the request? Appreciate your response on this.
Regards,
Ragha

You really should talk to your Adobe Sales Rep about this. There are all kinds of special deals, licenses and such for customers using LiveCycle. (For instance the license for PDFG may include Acrobat licenses for certain uses).

How to get CMYK values in a PDF using Acrobat Professional

Hi,
Anybody can help me?
How to get the CMYK values in a PDF file using Acrobat Professional?
Thanks for looking into this!
Regards,
Sudhakar

Select employee_id, max(address), max(phone), max(email)
from emp
group by employee_id;Max

CONVERT_OTF error while opening the file in acrobat professional.

Hi Gurus,
I'm using 'CONVERT_OTF' to convert smartform to PDF and then I'm saving the file to application server (Code shown below). ADOBE Acrobat Viewer can handle this error when you open the PDF file - you don't get an error message.
Adobe Acrobat Professional can also open the corrupted file but you'll get the following message if you close it:
'Do you want to save changes to file before closing?'
Kindly help me why some files can be processed successfully and some files gets corrupted.
call function 'CONVERT_OTF'
    exporting
      format                = 'PDF'
      max_linewidth         = 132
    importing
      bin_filesize          = v_len_in
     BIN_FILE              = LD_BINFILE
    tables
      otf                   = i_otf
      lines                 = i_tline
    exceptions
      err_max_linewidth     = 1
      err_format            = 2
      err_conv_not_possible = 3
      others                = 4.
if sy-subrc <> 0.
    perform protocol_update.
endif.
loop at i_tline.
    translate i_tline using '~'.
    concatenate wa_buffer i_tline into wa_buffer.
endloop.
translate wa_buffer using '~'.
do.
    i_objbin = wa_buffer.
    append i_objbin.
    shift wa_buffer left by 255 places.
    if wa_buffer is initial.
      exit.
    endif.
enddo.
open dataset v_unix for output in binary mode
    message v_message.
    if sy-subrc ne 0.
      message 'Could not open file for saving' type 'E'.
    endif.
    loop at i_objbin.
      transfer i_objbin to v_unix.
    endloop.
    close dataset v_unix.

Hi
Try to use binary data:
CALL FUNCTION 'CONVERT_OTF'
      EXPORTING
        FORMAT                = 'PDF'
      IMPORTING
        BIN_FILESIZE          = BIN_FILESIZE
        BIN_FILE              = BIN_FILE
      TABLES
        OTF                   = OTFDATA
        LINES                 = T_LINES
      EXCEPTIONS
        ERR_MAX_LINEWIDTH     = 1
        ERR_FORMAT            = 2
        ERR_CONV_NOT_POSSIBLE = 3
        ERR_BAD_OTF           = 4
        OTHERS                = 5.
PDF_CONTENT = CL_DOCUMENT_BCS=>XSTRING_TO_SOLIX( BIN_FILE ).
    OPEN DATASET FILE_NAME FOR OUTPUT IN BINARY MODE.
    IF SY-SUBRC <> 0.
    ENDIF.
    LOOP AT PDF_CONTENT INTO L_PDF.
      TRANSFER L_PDF TO FILE_NAME.
    ENDLOOP.
    CLOSE DATASET FILE_NAME.
Max

Acrobat Professional 10.0 automatic registration

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