Acrobat X Pro?

Has anyone in the group started using Acrobat X Pro for the Mac?
Can anyone clarify what it costs to upgrade from the Acrobat 9 Pro version that's included with CreativeSuite CS5 Design Premium?
I just had a REALLY confusing phone conversation with an Adobe CSR about this.
It sounds as though there is no way to start using Acrobat X Pro for Mac without spending roughly $800 to buy the full version. For some reason you can't upgrade from a copy of Acrobat that's part of CS5.
And Adobe's web site says that "If you have purchased an Upgrade Plan or have a Gold or Platinum support plan, you will be notified automatically when the next version of CS5 becomes available."
The CSR had no information on when this "next version of CS5" will be available.
Do they just mean CS6?
When were we supposed to be offered the opportunity to purchase an "Upgrade Plan" or "Gold or Platinum support plan"?
Unless I'm misunderstanding this, I can't believe that Adobe would treat its Mac CS5 users like this.
If any of you can clarify, I'd be grateful.

There are two situations where a PDF file created in Acrobat X cannot be used in previous versions:
- If the file has been encrypted using a 256-bit AES password policy, which was changed in Acrobat X, it will not open at all;
- If the file is a PDF Portfolio and uses the new Acrobat X layouts, it will open in Acrobat 9.4.2 and later but only Acrobat X can edit the layout.
If you only need to open and view the above files, you can of course co-install Adobe Reader X - it plays perfectly well with Acrobat 9.
I can't comment on the purchase histories of other customers. My previous post explains the upgrade policy in place at this time, and if you try to use an upgrade edition of Acrobat X Pro it will fail the license check when applied to the bundled copy of Acrobat 9 Pro in Creative Suite.

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