ACS external database issue

Hi
I have the following issue, user exists on both the ACS and token server authenication is set to external database with no unknown user policy as the user is known to the ACS! this fails authenication error message is CS user unknown... Now if the unknown user policy is set to the external database the authenication works fine this is on 3.3. I have checked for bugs to no avail.
Any assistance would be good...
Thanks MJ

Hi JG
Many thanks for your response, it is configured this way due the documentation below:
Known Users -Users explicitly added, either manually or automatically, into the CiscoSecureACS database.
These are users added through User Setup in the HTML interface, by the RDBMS Synchronization feature, by the Database Replication feature, or by the CSUtil.exe utility. For more information about CSUtil.exe, see "CSUtil Database Utility".
CiscoSecureACS attempts to authenticate a known user with the single database that the user is associated with. If the user database is the CiscoSecure user database and the user does not represent a Voice-over-IP (VoIP) user account, a password is required for the user. If the user database is an external user database or if the user represents a VoIP user account, CiscoSecureACS does not have to store a user password in the CiscoSecure user database.
This is from the following link....
http://www.cisco.com/univercd/cc/td/doc/product/access/acs_soft/csacs4nt/acs32/user/qu.htm
Many thanks MJ

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<Moderator Message: Please search before posting. This issue has already been discussed a lot of times. Additionally you might have a look at the online help>
Dear SDN,
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Edited by: Siegfried Szameitat on Mar 9, 2009 1:23 PM

Hi Ravindra,
Check here........
<link farm removed by moderator>
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Questions like yours are best asked over at the webOS Developer's Forum. The Palm Support Community here is geared to answering end-user questions about devices, not programming information.
https://developer.palm.com/
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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