Action with time boundation

hi all ,
I have this issue which states that if in a lead transaction no employee responsible is assigned then after an hour of that transaction a mail should be trigger to org structures manager stating the lead number etc in the mail..
Thanks & regards
SHIKHAR ARORA
Edited by: SHIKHAR ARORA on Oct 27, 2009 6:41 AM

Hi,
You define an Action Definition with Rule type as "Condition Using BADI". Use Evaluate Schedule Conditon (Eval_Schedcond_PPF) BADI to write the condition.
In the BADI condition check if the status of the lead is open from the time the lead is created untill one hour if not trigger a mail to the person responsible.
Regards
Vinod
Edited by: Vinod Reddy on Oct 28, 2009 4:06 PM

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