Active Directory Changes have causes users to loose access to Projects they are set as contributor too.

Question

Hello,
We recently had an employee of our helpdesk delete (by accident) and recreate a number of Active Directory user profiles.  The profiles were created exactly like they were before, but now those users are not able to access the projects in TFS that they
have contributor permissions too.  Some of these users can see a minimal set of objects in the Source Control Explorer, but each item has a (+) plus sign next to it as if the object does not exist in the repository.  The users and windows groups
that are concerned are still listed inside of TFS's group memberships for each project.  I have confirmed that the sync from AD with TFSJobAgent.exe is completing with out errors as well.
Is this a SID issue where TFS actually thinks that these are new users, and if so how can I best fix it for those users?
Doug Dayley

Answer 1

Hi Doug, 
Thanks for your reply.
Ok, let’s check whether TFS Server can identify this user and its groups which this user belonged to. Please execute below command for this one user, then view command result, check if the user name and SID both show correctly in result, and whether this
user belonged to groups all listed in command result.
Tfssecurity /imx “domain\username” /collection:URL
If this user’s all information show correctly in command result. Please try to remove this user from your TFS server, then clean the TFS Cache, re-add this user back to TFS Server, then check if this user can access your team project as expect.
Clean the Cache for TFS 2013 manually(delete the content of the folder only, not the cache folder itself):
Clean the Cache folder on Server machine. The folder path is:
C:\Program Files\Microsoft Team Foundation Server 12.0\Application Tier\Web Services\_tfs_data.  
After cleaned, on Server machine, click Start and select
Run… to open the dialog box, then input iisreset.exe and click OK, wait it run completely.
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