ActiveSync IDM 6.0

I am trying to do activeSync between IDM 6.0 and Remedy 5.1.2 ,
for activeSync to be enaled on remedy it says that we need to assign a 'process rule' (I selected Rule - User Name matches AccountId and also tried by selecting Update User workflow)and I have used input form with only one field to update email in IDM , all the tasks created during activeSync operation show 'Missing Account Id' error
Any response in this will be of great help.

Hi Steve,
I have tried this same on MSSQL resource, it worked.
But same approach is not working on AD any special things?
--sFred                                                                                                                                                                                                                                                                           

Similar Messages

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  • How to configure ActiveSync for a database table in IdM 7.0

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  • Can't create accounts from IDM to AD group

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  • Oracle ActiveSync Adapter issue

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  • Processing records using Flat file ActiveSync resource

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    Hi,
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    Patrick

  • Database ActiveSync and Conditional Role

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  • IdM 6.0 SPE SP1 querying LDAP for changenumbers

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    - Kabi
    Edited by: kpp on May 18, 2009 5:21 PM

    Maybe something like this. Keep in mind, your LDAP may have specific rules for what really constitutes a Create, Update, or Delete.
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                                  </upcase>
                             </neq>
                        </Disable>
                   </Field>
                   <Field name='accounts[Lighthouse].email'>
                        <Expansion>
                             <ref>activeSync.mail</ref>
                        </Expansion>
                   </Field>
                   <Field name='global.idmManager'>
                        <Expansion>
                             <ref>activeSync.supervisor</ref>
                        </Expansion>
                        <Disable>
                             <neq>
                                  <upcase>
                                       <ref>feedOp</ref>
                                  </upcase>
                                  <upcase>
                                       <s>create</s>
                                  </upcase>
                             </neq>
                        </Disable>
                   </Field>
                   <Field name='waveset.idmManager'>
                        <Expansion>
                             <ref>global.idmManager</ref>
                        </Expansion>
                        <Disable>
                             <neq>
                                  <upcase>
                                       <ref>feedOp</ref>
                                  </upcase>
                                  <upcase>
                                       <s>create</s>
                                  </upcase>
                             </neq>
                        </Disable>
                   </Field>
                   <Field name='viewOptions.Process'>
                        <Expansion>
                             <switch>
                                  <upcase>
                                       <ref>feedOp</ref>
                                  </upcase>
                                  <case>
                                       <s>CREATE</s>
                                       <s>Active Sync Create User Workflow</s>
                                  </case>
                                  <case>
                                       <s>UPDATE</s>
                                       <s>Active Sync Update User Workflow</s>
                                  </case>
                                  <case>
                                       <s>DELETE</s>
                                       <s>Active Sync Disable User Workflow</s>
                                  </case>
                                  <case default='true'>
                                       <null/>
                                  </case>
                             </switch>
                        </Expansion>
                   </Field>
              </Form>
         </Extension>
         <MemberObjectGroups>
              <ObjectRef type='ObjectGroup' id='#ID#Top' name='Top'/>
         </MemberObjectGroups>
    </Configuration>

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