Add to contacts not working in outlook 2013

I am using windows 7, and outlook 2013.
When I receive an email, I right click on the name and email of the person. It shows me the "Add to Contacts" option. When I click it, a small window opens, but there is no save option....so basically, I click on add, but nothing happens. I am
able to manually open the address book and add paste the email id there....but not able to add to contacts
Nimsun

When I click it, a small window opens, but there is no save option....
Could you please provide a screenshot of the small window opened?
Meanwhile, please try to create a new mail profile in Control Panel > Mail and then reconfigure your email account to check if the issue will be gone. See:
http://office.microsoft.com/en-in/outlook-help/create-an-outlook-profile-HA102749460.aspx
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Similar Messages

How to troubleshoot issues that Spell Check is not working in Outlook 2013

When composing a new message in Outlook 2013, we may notice that Spell Checker does not recognize misspelled words. When we enter a completely garbage word in Outlook, it won’t be marked as misspelled with a red wave underline. When encountering such issue,
we may follow the troubleshooting guide below to correct it.
1. Make sure you are not typing in the signature area.
Outlook doesn't perform a spell check in the signature area, so if this is the case, spell check won’t work. To confirm if you are typing in the signature area, right click in the area you are typing, if you see a menu listed all you signatures instead of
the normal context menu, then you are not typing in the email body.
If you want spell check work in signature area, use Quick Parts instead of Signature. For more information, see
Quick Parts.
2. Check the Set Proofing Language option.
In Outlook, click New Email to open a new message, click
REVIEW tab > Language > Set Proofing Language, a dialog titled
Language will open.
Please first make sure English (United States) is shown above the double line. If not,
you must enable the language for it to be available to check spelling.
Second, make sure “Do not check spelling or grammar” check box is not selected.
Note: If this method fixes the problem, repeat steps 1 through 3 to reopen to the
Language dialog box, and then click Set As Default.
3. Enable Check spelling as you type.
To enable the option in Outlook, go to File > Options > Mail, click Spelling and Autocorrect button. In the Editor Options dialog, select the check box labelled “Check spelling as you type”.
4. Make sure that you are not using a standalone version of Outlook or mixed versions of Word and Outlook.
The “Check spelling as you type” feature doesn’t work when using a standalone installation of Outlook or mixed versions of Word and Outlook. However, the manual spell check always works. In this scenario, we can set Outlook to
always check spelling before sending. To do this, go to File > Options > Mail, select the check box before “Always check spelling before sending” in the Compose message section.
5. A registry key exists overriding the spell checker
To remove the registry key, please follow these:
Important This article contains information about how to modify the registry. Make sure that you
back up the registry before you modify it.
a. Press Windows key + R to open the Run command.
b. In the Run box, type regedit, and then press Enter.
c. Locate the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Shared Tools\Proofing Tools\1.0\Override
d. Delete or rename the subkey.
e. Exit Registry Editor. Restart Outlook.
6. Recreate the NormalEmail.dotm and Normal.dotm template
If the two templates above are corrupt, this issue may also happen. To fix it, please browse to:
drive:\Users\username\AppData\Roaming\Microsoft\Templates
Rename the two templates, then restart Outlook to see the result.
7. Problematic add-in
Add-ins may cause various issues in Outlook, so if you have tried all the suggestions and still no luck, try starting Outlook in safe mode to see if a problematic add-in is the culprit. To do this, exit Outlook, press Windows key + R to open the Run
command, then type outlook /safe and press Enter. If the problem disappeared in safe mode, then go to File > Options > Add-ins and disable the suspicious add-in to resolve the problem.
If you have any comments, welcome to post in the forum. Thank you.
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

Not all locales come with a dictionary installed for licensing reasons. 
If you do not have the en-US locale then check that you have a dictionary installed (Tools > Add-ons > Extensions) and selected. 
 
You can see which dictionary is selected if you right-click in a text area and open the Languages submenu. 
Also make sure that [X]"Check Spelling" in the right-click context menu has a tick. 
You can also try to toggle the "Check Spelling" item off and on again. 
 
See http://kb.mozillazine.org/Spell_checking and [[Using the spell checker]] 
See also http://kb.mozillazine.org/Dictionaries

MAPI over HTTP not working correctly, Outlook 2013 clients prompting for credentials during profile creation or opening depending on security of virtual directory

ENVIRONMENT
-1 Exchange 2013 SP1 CU7 server with all roles that is also a hybrid server with Office 365 tenant, mailboxes are all on premise only LYNC online is being utilized right now.
-Exchange 2013 public folders
-Mix of Outlook 2013 SP1 and Outlook 2010 SP3 clients all fully update to day as of Feb 2015
Outlook anywhere is working perfectly across all clients both internally and externally using autodiscover. Both Outlook 2013 and 2010 clients can open the program and create a profile automatically via autodiscover and no additional logon prompts
are seen.
We set the internal and external mapi virtual directory URLs to a valid URL that also matches the Exchange 2013 SSL certificate. We set the security to ntlm, negotiate on the mapi virtual directory. We reset IIS and enabled mapi over http in
the org config. We run in to problems here.
Outlook 2010 clients appear to be working fine. We can create a new profile and open and close Outlook without any logon prompts and verify that MAPIHTTP and Negotiate are used to connect to Exchange.
Outlook 2013 clients are having problems. As soon as we try to create a profile it says your administrator has made a change that requires you to restart outlook and then a windows logon prompt appears. If we authenticate Outlook will open and connect.
This logon prompt should not occur. We can confirm that it is connecting via MAPI HTTP and Negotiate.
If we set the mapi virtual directory to NTLM only then a logon prompt also appears during every open of Outlook 2013. We can confirm that it is trying to connect with MAPIHTTP via NTLM in the outlook connection test screen.
I do not understand this behavior by Outlook 2013 which was supposed to be designed with MAPI HTTP in mind. I would think the same issues would occur with Outlook 2010 but they do not. I am not sure how to resolve this and I am looking for help.

I have the same problem. Exchange and Outlook are both up to date. After creating a new profile Outlook prompts for username/password. A lot of users also get this prompt while
working - the profiles have been "migrated" from Exchange server 2010. <o:p></o:p>
Niko, as i can see in your screenshot you do not have Mapi over HTTP enabled. Why? You can change settings in the security tab – if you have Mapi over
HTTP enabled all options are grayed out (please correct me if I
am wrong):
This is a very annoying thing – does anybody else have the same problem?
Any suggestions on this?
Marc

PDF printer not working in Outlook 2013

I have the PDF printer add in activated, but when I try to use the PDF printer in Outlook 2013, nothing happens.
The program turns for a while, but then closes without the PDF file being created.
Used to work without problem for earlier versions of Outlook.

You probably need to upgrade. According to the compatibility table (
https://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html)
Outlook 2013 is compatible with Acrobat XI (11.0.1) or higher only.
On Mon, Apr 13, 2015 at 7:26 PM, melissar8635899 <[email protected]>

Google IMAP not working in OUTLOOK 2013

Hi,
One of my client using Original MS OFFICE 2013 in genuine window.
but when he is trying to connect his gmail id in Outlook 2013.. its not working. showing lots of error. tried everything. please solve the issue or give me the solution how can i done it properly
he want to use google mail in Outlook
Thanks
neeraj Sharma
website designer
[Deleted personal information]

Hi,
Is the user using Gmail?
First, we need to confirm the account status is healthy, let the user logon Webmail to send and receive emails to check if there is any error.
Then, make sure the IMAP settings are correct as below:
Incoming Mail (IMAP) Server - Requires SSL
imap.gmail.com
Port: 993
Requires SSL:Yes
Outgoing Mail (SMTP) Server - Requires TLS
smtp.gmail.com
Port: 465 or 587
Requires SSL: Yes
Requires authentication: Yes
Use same settings as incoming mail server
Full Name or Display Name: [your name]
Account Name or User Name: your full Gmail address ([email protected]). Google Apps users, please enter username@your_domain.com
Email address: your full Gmail address ([email protected]) Google Apps users, please enter username@your_domain.com
Password: your Gmail password
Another possible cause is that the data file of this account has corrupted, I suggest you run Scanpst.exe to repair the data file(.ost) and check the result.
The default location of Scanpst.exe should be:
32-bit Windows
C:\Program Files\Microsoft Office\Office15
64-bit Windows
C:\Program Files (x86)\Microsoft Office\Office15
64-bit Outlook
C:\Program Files\Microsoft Office\Office15
Click-to-Run
C:\Program Files\Microsoft Office 15\root\office15
The data file location can be found in Outlook: File -> Account Settings -> Account Settings -> Data Files tab.
If the problem persists, I want to know what the error messages are. To protect the user's privacy, please send it to our email address:
[email protected]
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Attachment don't open en previewer is not working in Outlook 2013

When i get office attachments in an e-mail in outlook 2013 on a windows 8.1 pro.
The attachments don't open. And the previewer of outlook tels me that the content can not be previewed.
Any one any idea what can be the solution to open and preview these documents?

Hi,
Did you get any error message when you try to open attachments?
What's the file type of the attachments? Can you open and preview a Word or Excel attachment in Outlook? By default, Microsoft Outlook 2013 blocks potentially unsafe attachments (including .bat, .exe, .vbs, and .js files) that can contain
viruses.
In addition, please try to clean out the Temporary Outlook Files folder to check if it helps. See:
http://www.howto-outlook.com/faq/securetemp.htm
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support

Windows Search not working for Outlook 2013

Hello,
I am running Outlook 2013 under Windows7 Pro. The search within Outlook works perfect, but I am used to also get Outlook results from the Windows Search under the "Start" menu: Office documents are beeing displayed but no Outlook Mails as it used
to be under Outlook 2010.
Can someone help ?
Andreas
<object height="0" id="plugin0" style=";z-index:1000;" type="application/x-dgnria" width="0"><param name="tabId" value="ff-tab-0" /><param name="counter"
value="18" /></object>

This is by design. We can find the deprecated features here -
http://technet.microsoft.com/en-us/library/cc178954(v=office.15).aspx (outlook search from Windows shell is called out).
Tony Chen
TechNet Community Support

ICloud Email not working with Outlook 2013

I'm trying to set up my iCloud email on my Outlook 2013, using this guide: http://support.apple.com/kb/HT4864
But it keeps asking me for smtp password, even though the password is right.
Anyone help please?
Thanks in advance.

The problem are the wrong SSL setting. There's a detailed description, should work for outlook, too:
http://miapple.me/2013/08/16/setting-up-icloud-email-in-windows-8-1-mail-app/

Send file as email not working when Outlook 2013 is default mail client

Have Adobe Reader XI 11.0.2 installed. Running Windows 7 Pro 64 bit with Office 2013 installed. When I set Default E-mail Application to Microsoft Outlook from Preferences I receive the following error trying to send any file as an e-mail:
"Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client."
I have toggled Microsoft Outlook 2013 off and back on as the default e-mail handler in the Default Programs of the Control Panel, but this has not resolved the issue.
I am guessing this may be a new bug since Outlook 2013 only recently came out, but if not, and someone has a fix, please let me know.
Thank you,
- Brian

Please try the steps mentioned at: http://support.microsoft.com/kb/813745 and check whether the issue is resolved or not.
If not, then try starting the outlook in safe mode using (Outlook.exe /safe) and check the issue again.
Hopefully, these will resolve your issue.

Archive not working in outlook 2013

I am trying to setup an auto archive for a user. I have gone through the process of creating the .pst to use and is stored in his network drive. I have configured the autoarchive settings to archive anything older that 01/08/2010 and also ticked the archive
items marked as do not archive. everything looks correct and when I run the archive I can see it quickly goes through all the folders and it creates the subfolders within the archive but no emails are actually archived. There are over 86000 emails in his inbox
and they date back as afar as 2005 so there is 5 years worth of emails that should get moved according to auto archive settings.

Hi,
Network Drive .pst is not suggested for Outlook since this may cause some possible issues. some reference can be found below:
Network Stored PST files ... don't do it!
http://blogs.technet.com/b/askperf/archive/2007/01/21/network-stored-pst-files-don-t-do-it.aspx
Limits to using personal folders (.pst) files over LAN and WAN links
http://support.microsoft.com/kb/297019/en-us
Please configure a new archive with the .pst file on local, then check the result.
Regards,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Out of office/free busy not working for Outlook 2013

Hi! I have a user on our network that cannot use Out of office or see free/busy information in meeting requests. We have hundreds of working 2010 clients but this one is 2013 and NOT a member of our domain. They are connected to exchange
and can do anything except the above. When I do a test of email autoconfiguration it just fails. DNS resolution is working fine but it can't connect to the server for these two functions only. Any articles I can find assume the user is remote
and outside the network but he is connected internally. Any ideas?
Thanks!

Hi,
Please switch to Outlook 2010 client and login OWA to check this issue.
The Microsoft Exchange Server 2010 Availability service makes free/busy information available to Outlook client. Then Outlook uses the Exchange Server 2010 Autodiscover service to obtain the URL of the Availability service. As you
mentioned, it failed to do a test of email autoconfiguration. So I suggest the following methods for troubleshooting
Please switch to Outlook 2010 client and login OWA to check this issue.
Have you configured
Autodiscover Service for Internet Access?
Use Test-OutlookWebServices cmdlet to
verify that the Autodiscover service settings for Outlook clients are configured correctly.
Blog for
reference to troubleshooting Autodiscover.
Best Regards.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Lynn-Li
TechNet Community Support

In outlook 2013 Add-In, Adding dynamic menu to splitButton idMso="DialMenu" is working and the same code is not working in outlook 2010 Add-In.

In outlook 2013 Add-In, Adding dynamic menu to <splitButton idMso="DialMenu"> is working and the same code is not working in outlook
2010 Add-In. please let me know, if i am missing something. Below is the xml and screen shot
<contextMenu idMso="ContextMenuFlaggedContactItem">
<splitButton idMso="DialMenu">
<menu>
<dynamicMenu id="CallContactwithFreedomvoice
" label="CallContactwithFreedomvoice"
getContent="OnGetContenttest" insertAfterMso="Call"/>
</menu> </splitButton> </contextMenu>

Hi Narasimha prasad2,
Based on the description, the context menu for the flagged contact doen't work in Outlook. I am tring to rerpoduce this issue however failed.
I suggest that you check the state of the add-in first to see wether the add-in was loaded successfully.
Regards & Fei
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Installed Windows 8.1 and Outlook 2013 - have to use iCloud Outlook Add-in to sync my Iphone 5 with Outlook - reminders work on iPhone, but reminder window & email reminders don't work in Outlook 2013. Help

Using windows 8.1 and outlook 2013 with iCloud Outlook Add-in so that my iPhone 5 will sync with outlook. Now reminders work on iPhone 5, but don't work in outlook 2013. Help, I've tried everything I can think of or found on the internet.

Hi,
Please follow the steps below to make sure the reminders have been enabled in Outlook:
On the File tab, click Options.
Select Advanced in the Outlook Options dialog box.
In the Reminders section, select Show reminders.
Click OK.
I also found a similar thread here:
http://social.technet.microsoft.com/Forums/windows/en-US/70bbd99e-6c1b-4a56-b1eb-f1812f96ed56/outlook-2010-reminders-not-appearing-in-outlook-but-appearing-on-iphone
As mentioned in the thread, you can try these steps:
Use MFCMAPI to delete the Reminders Folder, then run "outlook.exe /resetfolders" to recreate this folder:
Download MFCMAPI:http://mfcmapi.codeplex.com/releases/view/118446
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
If the problem persists, try to recreate the user’s profile of the Outlook to check this issue:
http://support.microsoft.com/kb/829918/en-us
Regards,
Melon Chen
TechNet Community Support

ICloud add-in is not showing in outlook

iCloud add-in is not showing in outlook after I installed iCloud control panel. I don't see the refresh button in outlook so my contacts are not syncing. I'm using win 7 ultimate with outlook 2007. I even tried with outlook 2010 and iCloud would not even see that outlook was installed on the computer. I really looked all over the web but can't find anyone with a similar problem.
Can anyone help?

I had this problem and have just now solved it. Here is what I did.
My system is Win 7 Ultimate with Outlook 2013 64 Bit.
1. Unchecked the tick in front of "Mail, Contacts, Calenders and Tasks" in the iCloud Control Panel
2. Signed out of the iCloud Control Panel
3. Uninstalled the control panel
4. Rebooted
5. Access the "Mail" applet in the Windows 7 Control Panel
6. Clicked the "Show Profiles" button
7. Clicked on the "Add..." button and created a new profile
8. I set this "New" profile as the default one by selecting "Always use this profile" and picking the new profile just created
9. Downloaded the iCloud control panel and reinstalled it
10. Let the iCloud Control Panel do its thing.
11. Setup your me.com or icloud.com address when prompted
12. Start up Outlook
13. iCloud will start up and setup the Outlook System to work with iCloud
14. Problem Solved
15. Add all your other email accounts now

PDFMaker is not loading in outlook 2013

I have sucessfully installed Adobe Acrobat XI standard on Windows 7 with Office 2013. The add-in function of the pdfmaker is not working in Outlook, it is just not possible to activate pdfmaker - outlook is giving an error that this add in is not loaded because of a runtime error during loading.
I have tried to solve the problem with suggestions that can be found on the help pages of adobe like run repair of acrobat and activate registry manually - nothing helped.
Does anybody know how to solve this problem?
BR
Gerald

No mention of the Acrobat version. You need at AA XI at least and I think the updates are also needed. Otherwise, the upgrade to OFFICE 2013 has just required that you upgrade Acrobat also to be compatible with OFFICE.

Add to contacts not working in outlook 2013

Similar Messages

Maybe you are looking for