Adding caller with name and number from call list to the contact list only inserts the number and not the name

Question

I recently bought a BlackBerry Z10 and moved my cell service to Rogers to take advantage of the name display service offered by Rogers (Fido also offers this service).
Due to the number of calls that I receive from first time clients, I wanted the name display service to help me know who was calling. Evidently it is impossible to add clients to my contact list before they call me so I'm constantly seeing numbers that have no name to help me decide if I want to answer the call.
When I try to add a caller from my call list to my contact list, only the number gets inserted in the new contact. The name needs to be entered manually.
I understand and realize that not all call display formats are the same and that it's virtually impossible to parse the first and last names from the name portion of the caller id.
However, I would like to see BlackBerry add the functionality to insert the name portion of the call entry from the caller list to a "Nickname" entry in the contact list just like it adds the number to a "Home", "Mobile", or "Work" entry in the contact list.
If a user doesn't have a name display service, there would be no change to how their contacts are added because there is no name variable to copy over.
Can someone from BlackBerry please let me know if this feature can be added to BB10 and when it can be added? For me it's an obvious feature that should just work.
I am really enjoying my Z10 but I'm feeling let down that something so logical and helpful is not supported out of the box.
Regards,
Marc

Answer 1

Hey ViciousFerret,
It appears that you are not aware of the fact that both Rogers and Fido offer name AND number display service (although the name display feature is an add-on service) and have been offering it for many years (since 2006). Here is a link to the name display service description of each provider...
http://www.fido.ca/web/content/manageyourcalls/calldisplay&lang=en
http://www.rogers.com/business/on/en/smallbusiness/products/wireless/addons/valuepacks/
As you can see from the link below, Rogers and Fido have been offering this service since 2006.
http://www.businesswire.com/news/home/20060914005951/en/Teams-HP-Rogers-Wireless-Fido-Succeed-North
My BlackBerry Z10 shows both the name and number when someone calls (and the caller is not in my contact list).
All I would like is for the Z10 (and Q10) to support the addition of the name and number from the caller list to my contact list without me having to type the name. As I mentioned in my original post, to avoid the OS having to parse the first name and last name from the name portion of the caller list entry the name could simply be added to the contact list as a "Nickname". If your provider only has number display, nothing would have to be copied from the name variable in the caller list to the contact list.
I find it difficult to believe that BlackBerry would not be aware of this name display service since it's been around since 2006 with both Rogers and Fido.
I hope I have clarified the reasons why I would like to have this feature added to BB10 and how it's surprising that this simple feature is not already a part of the BB10 OS.
Either way, I don't think this is a difficult feature for the BlackBerry team to add. They're just copying a 2nd variable from the caller list to the contact list.
I'm surprised that Rogers hasn't asked BlackBerry to add this feature to their phones. I think it would be a popular feature for those who receive a high number of calls from first time callers.
How can I get this feature request to BlackBerry for their consideration?
Cheers,
Marc