Adding home country postal services in the shipping options of BC

Hi, How can you or is it possible to add your home country postal services to the shipping options when setting up your cart... I live in the Rep. of Ireland.

Your best bet would probably to set a price for those products as $0.00 or 0 in whatever currency your site uses. Then, on your checkout page you can use some jQuery/javascript to sense if there are any products in the cart that have $0.00 and you can then hide the checkout button and show the get quote button which will force the user to get a quote instead. Then, you client will receive a notification of a quote that's been generated and they can update it to include the custom shipping cost manually in the BC Admin and resend it as an invoice for that customer.

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Customizing the shipping options in the cart?

Hey Everybody,
I've got a client that just ABSOLUTELY does not like the way that the "integrated" shipping options are displayed. Currently if you have USPS and FEDEX both as shipping options. A user would have select one of the two from a dropdown, then enter the zip code and then select an option from a radio button. If the user does not like those shipping options then they have to go back to the drop down - select the other option, then re-enter their zip code and look at the other shipping options.
What I am wondering is - is it possible for a user to NOT select the shipping type from the drop down, but simply enter their zip code and see ALL the shipping options that are available in radio list form? Is it possible to ping both the USPS and FEDEX api to calculate shipping cost at the same time?
I so hope that someone has done this. or has some kind of a work around. I am currently stumped on this one. We have revised the cart about 11 times now, and still my client is not happy with the way that business catalyst is set up to function in the shipping options area.

@Case and Carl Design: Sure thing, here are two sites I did, one with a suburb to shipping cost calculator and one with a post / ZIP code lookup to shipping cost calculator.

Stop/remove/hide the shipping options alert

I'm having trouble with the shipping options alert that pops up and says "Shipping option selected successfully." I really REALLY don't want this to appear. How do I stop it, remove it, hide it?

I found an answer on another post. You can use this method http://forums.adobe.com/docs/DOC-1865

Is there any workaround to auto-select the shipping options upon entering the zip/postcode?

Is there any workaround to auto-select the shipping options upon entering the zip/postcode? Because currently, the user still needs to select the shipping option again (radio button type).

Yeah, but its custom coding in conjunction with a 3rd party for the postcode lookup. You also then need to handle the annoying dom manipulation BC does with its code on things like discount code fields, shipping option changes etc effecting your code. You really need to have a good understanding of coding AND BC in this case unfortunatly.
Possible though, but if you do not want to pay for it to be done or not able to do it yourself - Best to avoid this if you can on the project.

US Postal Service Click-N-Ship label problem

Hi guys. I'm wondering if anyone can help me with a fix.
I like to use Click-N-Ship to print my mailing labels with, and while I get a printable label with it, the barcode comes up missing when I view it in Preview.
When I borrow someone's machine that has Acrobat Reader on it, the barcodes show up.
My question is, is there anything that I can do to Preview to have the postal service's labels show up correctly on MY machine without my having to download the Adobe product?
By the way, I showed this to our postal clerk, she told me they'd work without the barcode, but the code would have to be input manually because it can't be scanned. Naturally, if time is of the essence, it's to my advantage if the barcode shows up!
Thanks to any and all in advance for your help.
Mac mini, 1.25Ghz, 80GB HD, 1GB RAM, modem, bought 09/2005. Mac OS X (10.4) Grape iMac, 333Mhz, 6GB HD, 160MB RAM, bought 10/1999

Another clue: when I tried a label on my home computer, I get indicia or bar codes. My home computer has never had Acrobat Reader on it. My work computer, from which I printed the original label, has both Acrobat Professional and Preview. I wonder if Acrobat corrupts Preview in some way to where it won't read the barcode fonts. I've even trashed the preferences for Preview on my work computer, and it still won't read them. They do come up in Acrobat.
I wonder if the problem is that Acrobat and Preview don't play together nicely?
Mac mini, 1.25Ghz, 80GB HD, 1GB RAM, modem, bought 09/2005. Mac OS X (10.4) Grape iMac, 333Mhz, 6GB HD, 160MB RAM, bought 10/1999

I am currently spending my holiday in the United States of America and I want to buy some apps online but to my surprise I am being re-directed to my home country apple store where the apps are not available. My MasterCard debit card was registered.

Why can't I buy applications from apple us store except my home country apple store where these applications are unavailable?

Something that you will want to keep in mind if you use the solution the Texas Mac Man link for you. If you buy gift cards in the US they are only good in the US store. So if you have any balance left over you will not be able to use it back in your home country with your home country store.
You will still be able to use it in your US account but you cannot switch back and forth from one country store to another country store until you use the balance that is left on that gift card. Bottom line, if you set up an account and use a gift card, use it up all the way, or you will not be able to switch back to your own store when you get home. Using up a balance on a gift card is easier said than done.

We need advice on what cloud service is the best option for us

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I work for a very small company, we have two designer. Both of the designers just go new computers and we are looking at switching to the cloud but are confused about what the best plan is for us. We mainly need the creative suites softwares but we occasionally both work with a few production suite programs as well. Again, it is only the two computers and we do not see a need to add anther computer within the new few years. What is the best option for us?

Team license links that may help
-http://www.adobe.com/creativecloud/buy/business.html
-manage your team account http://forums.adobe.com/thread/1460939?tstart=0

Shipping options for different countries

Hi, this is the first time using BC's full E-commerce tools, some things are clear, others not so.
I've studied the BC info quite a bit and watched the tutorials videos that I can find but I'm still not clear on this - How do I tie the appropriate shipping option into the country that somebody wants the item delivered to? ie, What is stopping the buyer from selecting the cheapest drop-down shipping option? For example, the site is in NZ, somebody from UK purchases a product, in the Shopping Cart United Kingdom is selected from the Destination Country drop-down, and if I have more than one custom Shipping Option what's to stop the buyer from selecting the cheapest in the Choose Shipping Option drop-down? I can't find how to prevent this from happening.

Hi Grant,
I'm not so sure that it works so simply like that... there no way to test it outside of flying to another country and using the internet to see if it automatically works like that...
I just assumed that it worked based on users IP, but perhaps not?
Here's the answer i got from support....
"Unfortunately, it would not be possible to automatically set the country and shipping options for the customer based on the location.
You can limit the countries where you deliver, and based on the country selection you can display the shipping options to the customers.
You may go ahead and use the module {module_visitorcountrycode} to identify the country of the visitor, and then use some JavaScript to automatically set the country, and based on that country you can display the shipping options."

Country Specific Service

We have setup a new custom service and assigned to only country group 10 - US in the Define Country specific Services Node.
However, when we login as a PERNR in a non-us country group, he is able to view this service and launch the WDA application.
Are there additional setting to restict a service to specific country groups?

Hi,
Check following ...................
You define country-specific services. When an employee starts a service, the system determines the employee's country grouping and checks if there is a country-specific service definition in the V_T7XSSSERSRVCG and V_T7XSSSERSRVCGC views.
If there is a country-specific service definition, the system uses this definition.
If there is no country-specific service definition, the system uses the general service definition in the V_T7XSSSERSRV and V_T7XSSSERSRVC views. If the general service definition does not contain a resource object, the system does not display the service (see example 2).
This enables you to define country-specific variations of services for certain countries while using a general service definition for all other countries.
Activities
Examples
Example 1
Your company has employees in seven different countries:
Germany (01)
Austria (02)
Switzerland (03)
Canada (07)
USA (10)
(Number in brackets = country grouping)
The service for displaying a salary statement is the same for Germany, Austria, and Switzerland. For Canada and the USA, you need services with additional content.
You define a general service for displaying the salary statement in the V_T7XSSSERSRV and V_T7XSSSERSRVC views.
You define two additional services for the country groupings 07 and 10 in the V_T7XSSSERSRVCG and V_T7XSSSERSRVCGC views.
When an employee from Germany, Austria or Switzerland starts the service for displaying salary statements, the system uses the service definition in the V_T7XSSSERSRV and V_T7XSSSERSRVC views.
When an employee from Canada or the USA starts the service for displaying salary statements, the system uses the service definition in the V_T7XSSSERSRVCG and V_T7XSSSERSRVCGC views.
Example 2
Your company has employees in two different countries:
Germany (01)
Switzerland (03)
(Number in brackets = country grouping)
There is a service that is only relevant for employees from Switzerland.
You define a general service without a resource object in the V_T7XSSSERSRV and V_T7XSSSERSRVC views.
You define a country-specific service with a resource object for country grouping 03 in the V_T7XSSSERSRVCG and V_T7XSSSERSRVCGC views
This service is only displayed for employees in Switzerland.

Shipping option not showing in shopping cart

For some reason, on my shopping cart, the shipping options are not showing.
Site: Home Page
Products with all elements entered: Candy Apples, Caramel Apples, Monster Apples
I have added 2 FedEx options, all with the correct information from FedEx entered
I have added all dimensions to the "Apples" in the products
If you try and "Check Out", it goes straight to acting like the user is buying a "Gift Voucher"
I really need help as this is the last true item I need fixed before finishing the site.

Hi
Try this.
Go to Site Manager > Module Templates ->Online Shop Layouts -> Shopping Cart
Locate the {tag_shippingoptions}
Change like this {tag_shippingoptions,true}, save.
Refresh the shopping cart now, you should see the option to select shipping
To see more option, Refer to this article Business Catalyst Help | Add shipping options to your online store
Do let me know if you have any question.

Shipping options not equal

A client has been setting up shipping options and basically there are two options that auto populate based on product selection so a large item is charged 40 dollars shipping and a small item is charged 10 dollars. now everything works great if you add one small item then check out or one large item then check out...however adding any combination of a large item and a small item to the cart and the shipping option is removed all together...any insight on how to callculate the shipping based on larger item when present with a smaller item.
thanks in advance
**update
now if I add another large item to my cart with the two previous items (one large one small) the shipping option return. Also if i add a small item so in total two small items and one large item the shipping option is again removed ???
Any insight would be great.

I narrowed it down to the css class .codes below ... I fixed it by removing the class all together however I still don't understand stand why the code below does on render in chrome and safari
.cart-a > .codes { display: table; list-style: none; width: 100%; margin: 0 0 5px; padding: 0; }
        .cart-a > .codes li { display: table-row; }
        .cart-a > .codes li.shipping div { display: block; width:75%;}
         .cart-a > .codes li > * { display: table-cell; padding: 0 20px 10px; }
         .cart-a > .codes li:before { display: none; }
         .cart-a > .codes li label,
         .cart-a > .codes li div.shippingCountryDiv > span { display: block; margin: 0 0 5px; font-size: 14px;}
         .cart-a > .codes li input[type=text], .cart-a >.codes li select { width: 70%; height: 30px; font-size: 12px; }
         .cart-a > .codes li input[type=button] { height: 30px; margin: 0; padding: 0; border: none; background: none; color: #f00; line-height: 30px;}
         .cart-a > .codes li > span.price { width: 29%; }

Shipping options

Hello, In the shipping options there is an option to exclude certain catagories/catalog e.g. If I have two catalogs A&B I want shipping charges to be different if customer purchase product from catalog B. It seems to be working fine until you only add products from catalog B but as soon as you add one product from catalog A, on the shipping cart, shipping options disappear. I can understand why this might be happening but is there any work around? Please help. Thanks, SM

I too have a similar issue. I believe the problem is because this works in reverse.
If you have a product that exists in both A and B and you exclude A then even though the product is in B and B wasn't excluded, the product was already excluded as it was in A.
It would be much simpler if the logic was the other way around where you could say;
Apply shipping to a catalog as opposed to exclude. If this was the case any product wich existed in catalog B would be eligible for those rules.
To make this even better, if the associated catalogs appeared on the product under a shipping tab, you could have the ability at product level to exclude the product from selected catalogs shipping rules.
As it stands, it's impossible to mix shipping rules. Very frustrating.

Shipping Options, Limit Delivery to Following Countries - heads up

Currently there is an issue in the shipping options if there are multiple methods specified in shipping options.
A case is current and is now with dev team, basically is as follows with work around until fixed.There seems to be a issue with shipping options:
When a shipping option is selected, the "Limit Delivery to Following Countries" list should reload to reflect the countries selected. Now it works only for the first selection
I have duplicated it internally, confirmed it and reported it to our development team. The ticket number is #2751493, for your reference.
The workaround is to always re-start the process by going to Ecommerce->Shipping, instead of clicking on several shipping options to change them one by one. So, go to Ecommerce->Shipping options, select the one you want and make the changes. If you need to make change to another one, go back to Ecommerce->Shipping and then select it.
Date 9 May 2012 FYI, hope this prevents others having issues with shipping

The above should have read:
9/8/14 Notification that I'm late on July wireless and assessed a late fee
Even though I am the author, it won't let me edit the message. Sigh

Shipping Options Lock iPad web browser

I am not sure how many of you have noticed it but when you have shipping options in your Shopping cart, after you slect one, you receive a confirmation box where you have to click on OK. Whan this box appears on iPad (I tested on iPad3 with the latest OS) you can never get past it. You actually have to restert the iPad. I tried every other possible angele and it didn't work. I am not sure if my exact settings are causing it to act this way or not. I have Free shipping in US only as the only shipping option. You can see this and test it on your iPad at http://boyzonemagazine.businesscatalyst.com
A solution to this is to use the script that Mario posted for automatic selection of the Shipping options. For some reason, when triggered by this script, the dialoque box does not get stuck. Just add this to the end of the Shoppinc Cart page:
<script type="text/javascript">
var shippingOptions = document.getElementById('ShippingOptions');
if (shippingOptions) {
   shippingOptions.selectedIndex = 1;
   shippingOptions.onchange();
</script>

Look at your code, it's a loop:
<script type="text/javascript">
var shippingOptions = document.getElementById('ShippingOptions');
if (shippingOptions) {
   shippingOptions.selectedIndex = 1;
   shippingOptions.onchange();
</script>
Although most browsers I've come across wont fire the onchange event unless you manually change the selection, I can't say what IOS would do, but it seems it fires the onchange event on any change. Remove the shippingOptions.onchange(); from your code and see if still hangs, if it doesn't you know the issue and you just have to refactor your code.

Redundant Shipping Option DropDown

Hi
In the store's shopping cart layout there is the shipping option dropdown that shows all the options available to the user.
This dropdown has the words CHOOSE SHIPPING OPTION as the default listing, but then right above it, it says CHOOSE SHIPPING OPTION, leaving us with an unwanted redundancy.
Any way to remove it? Also, I would like to have it say CHOOSE DELIVERY REGION instead.
Possible?

Hi,
Think you are looking for some JS to help customize this a bit.
http://kb.worldsecuresystems.com/598/bc_598.html#main_Replacing_Shipping_options_with_cust om_text
Kind regards,
-Sidney

Adding home country postal services in the shipping options of BC

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