Address complete problem

I don't know if I'm looking in the right place but maybe someone can assist with some information.
Previous Verizon DSL, now Frontier DSL for about 2 months (they bought Verizon).
Until this am, when entering the url all that was required was enough information (ie: "amazon" for amazon.com. "drudge" for drudgereport.com, etc) then FF would complete the address and ".com", ".net", etc, then I'd get to the desired site.
However,this am when doing the usual, instead of completing the address and getting to my destination I would get redirected to a "Frontier Yahoo search assist" page where I could then click on the result and get to the site I desired. Only by typing in the entire web address could I bypass the redirect.
I checked to see if my "true/false" for FF were in the required operation and they were. Ran virus scan and came up clean so contacted online tech support at Frontier, since Yahoo is their search partner and I kept ending up at the Frontier home page.
After pulling up my account, the online rep (they only have one person, ONE, for the entire online tech support staff) told me he never heard of just typing in keywords for addresses and that he ALWAYS had to enter the entire thing.
O.o
Then he suggested that I do a Google search for my problem.
o.O
Getting nowhere I canceled the online session and called the 24/7 phone support. By the time my account information was pulled up with the phone rep the problem magically disappeared.
O.O
So my questions. Was this a coincidental temporary glitch with FF (I'm a beta-tester crash test dummy), a bug not caught with my virus/malware scams or ... Frontier's way of hijacking me to Yahoo to generate ad revenue.
The timing suggests the third option, this is the first and only time this has occurred since going online in 2003, but before I get PO'd with Frontier I figure I needed more information.
Thanks in advance!

I have had the same problem recently with Comcast. Shortly after starting with Comcast I was able to go to a site by using the part between the www and com and the address would be resolved. After a few months, it quit working, so I thought that it was FF. I logged in to my Verizon DSL (which I haven't canceled yet) and it resolves the way I am accustomed to. Therefore, it is the service provider that is causing the problem. I went to the opt-out link and edited it to turn off the helper service, but it hasn't changed in the half hour since I made the change in my account preferences. Maybe tomorrow?

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Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
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from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
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Hello all,
Since the middle of last week I suddenly experienced
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Then Mail.app use nearly all system disk ressources: 'ls' in a terminal
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I go the zombie AddressBookSync problem described
http://discussions.apple.com/thread.jspa?messageID=8380028
starting addressbook then Mail.app as suggested by on user
solved the zombie problem, but not the completion problem
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Thunderbird (free): http://www.mozilla.org/en-US/thunderbird/
Postbox (free for 30 days, $10 to buy): http://postbox-inc.com
Reviews:
http://www.eleven2.com/blog/2012/05/31/top-5-best-e-mail-app-alternatives-to-mac -mail/
http://www.icreatemagazine.com/general/top-5/top-5-alternatives-to-apples-mail-a pp/
http://mac.appstorm.net/roundups/communication-roundup/8-awesome-alternatives-to -mail-app-on-your-mac/

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