Adobe Acrobat 7 - unable to save as JPEG

Hi. I have a customer that has Adobe Acrobat 7 and has a LOT of pdf's. They like to save the PDF's as JPEG so they can attach them to other documents. I just reinstalled their computer and now the feature doesn't work. You click file, save as, choose jpeg then save. That portion works, then nothing. It just goes back to the main screen. It never created the JPEG. Now if I log in as another user on the computer it works great. I thought may be it was a permissions issue so I promoted the user to admin, nope. Tried running as admin, nope. What ever I try I am unable to get adobe to save as jpeg on this users account on the computer. Short of rebuilding their entire profile, does any one have any suggestions? Thanks in advance.

Have you checked the Adobe Knowledge base about what Acrobat versions are updated for working with Wndows 7?
You should upgrade to version 9 with all patches.

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