Adobe AIR application crash on start in iOS devices

I have Adobe AIR application that uses Starling and DragonBones.
We use IntelliJ IDE.
We can run the application on the device without problem when running from the IDE.
We build an ad-hoc distribution and put it on a device using TestFlight.
When we run the application it show the splash-screen image and after that either go into white blank screen or crashes.
In the XCode Organizer crash report I can't find helpful information.
How can I debug this problem?

Any chance of Testing with Flash Professional ? If so than connect your device and in Flash Professional CC go to Debug->Debug Movie-> On Device Via Usb -> Select your device.
It will start a debug session as soon as you start your app/game and than you can debug whats going wrong on the device, setup your trace statements or breakpoints and see in output panel what actually the problem is.
I hope it will help or some community guru may assist you or particularly you can post your problem in starling forum too, may be someone will help you there ...
PS: In debug session mode performance will be low so don't worry about that. This mode is just for debugging and testing purposes.
Thanks,
Muhammad Faisal Zaheer,
Sr. Software Engineer, Team Lead, Cubix Labs

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    [2011-11-18:01:49:41] Commandline is: -updatecheck
    [2011-11-18:01:49:41] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-18:01:49:43] Performing pingback request
    [2011-11-18:01:49:44] Pingback request completed with HTTP status 200
    [2011-11-18:01:49:44] Starting runtime background update check
    [2011-11-18:01:49:44] Clearing unused background update directory
    [2011-11-18:01:49:45] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
    [2011-11-18:01:49:45] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-11-18:01:49:45] Runtime update not available
    [2011-11-18:01:49:45] Unpackaging cancelled
    [2011-11-18:01:49:45] Runtime Installer end with exit code 0
    [2011-11-20:02:03:50] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:02:03:51] Commandline is: -arp:uninstall
    [2011-11-20:02:03:52] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-20:02:04:04] Relaunching with elevation
    [2011-11-20:02:04:04] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
    [2011-11-20:02:04:05] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:02:04:05] Commandline is: -stdio \\.\pipe\AIR_972_0 -eu
    [2011-11-20:02:04:05] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-20:02:04:05] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
    [2011-11-20:02:04:06] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2011-11-20:02:04:34] Runtime Installer end with exit code 0
    [2011-11-20:02:04:36] Elevated install completed
    [2011-11-20:02:04:36] Runtime Installer end with exit code 0
    [2011-11-20:13:42:07] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
    [2011-11-20:13:42:08] Commandline is: -arp:uninstall
    [2011-11-20:13:42:08] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-20:13:42:09] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]
    [2011-11-20:14:20:01] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
    [2011-11-20:14:20:01] Commandline is: -arp:uninstall
    [2011-11-20:14:20:01] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-20:14:20:01] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]
    [2011-11-20:14:21:26] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:14:21:26] Commandline is:
    [2011-11-20:14:21:26] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-20:14:21:39] Relaunching with elevation
    [2011-11-20:14:21:39] Launching subprocess with commandline c:\users\phil\appdata\local\temp\airfec8.tmp\adobe air installer.exe -ei
    [2011-11-20:14:21:42] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:14:21:42] Commandline is: -stdio \\.\pipe\AIR_5648_0 -ei
    [2011-11-20:14:21:42] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-20:14:21:42] Starting silent runtime update. Updating runtime from version 2.7.1.19610 to version 3.1.0.4880
    [2011-11-20:14:21:42] Installing msi at c:\users\phil\appdata\local\temp\airfec8.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2011-11-20:14:22:17] Runtime Installer end with exit code 1
    [2011-11-20:14:22:17] Elevated install completed
    [2011-11-20:14:24:12] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:14:24:12] Commandline is:
    [2011-11-20:14:24:12] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-20:14:24:22] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2011-11-20:14:24:22] Runtime Installer end with exit code 0
    [2011-11-20:14:24:22] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:14:24:22] Commandline is: -installupdatecheck
    [2011-11-20:14:24:22] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-20:14:24:24] Performing pingback request
    [2011-11-20:14:24:25] Pingback request completed with HTTP status 200
    [2011-11-20:14:24:25] Starting runtime background update check
    [2011-11-20:14:24:25] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
    [2011-11-20:14:24:25] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-11-20:14:24:25] Runtime update not available
    [2011-11-20:14:24:25] Unpackaging cancelled
    [2011-11-20:14:24:25] Runtime Installer end with exit code 0
    [2011-11-20:15:24:58] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:15:24:58] Commandline is: -arp:uninstall
    [2011-11-20:15:24:58] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-20:15:25:09] Relaunching with elevation
    [2011-11-20:15:25:09] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
    [2011-11-20:15:25:10] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:15:25:10] Commandline is: -stdio \\.\pipe\AIR_4008_0 -eu
    [2011-11-20:15:25:10] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-20:15:25:10] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
    [2011-11-20:15:25:11] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2011-11-20:15:25:17] Runtime Installer end with exit code 0
    [2011-11-20:15:25:18] Elevated install completed
    [2011-11-20:15:25:18] Runtime Installer end with exit code 0
    [2011-11-21:08:38:42] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-21:08:38:42] Commandline is:
    [2011-11-21:08:38:42] No installed runtime detected
    [2011-11-21:08:38:47] Relaunching with elevation
    [2011-11-21:08:38:47] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air8999.tmp\adobe air installer.exe -ei
    [2011-11-21:08:38:50] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-21:08:38:50] Commandline is: -stdio \\.\pipe\AIR_3452_0 -ei
    [2011-11-21:08:38:50] No installed runtime detected
    [2011-11-21:08:38:50] Starting silent runtime install. Installing runtime version 3.1.0.4880
    [2011-11-21:08:38:51] Installing msi at c:\users\phil\appdata\local\temp\air8999.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2011-11-21:08:38:56] Runtime Installer end with exit code 0
    [2011-11-21:08:38:56] Elevated install completed
    [2011-11-21:08:39:01] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2011-11-21:08:39:01] Runtime Installer end with exit code 0
    [2011-11-21:08:39:02] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-21:08:39:02] Commandline is: -installupdatecheck
    [2011-11-21:08:39:02] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-21:08:39:04] Performing pingback request
    [2011-11-21:08:39:05] Pingback request completed with HTTP status 200
    [2011-11-21:08:39:05] Starting runtime background update check
    [2011-11-21:08:39:05] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
    [2011-11-21:08:39:05] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-11-21:08:39:05] Runtime update not available
    [2011-11-21:08:39:05] Unpackaging cancelled
    [2011-11-21:08:39:05] Runtime Installer end with exit code 0
    [2011-11-24:08:23:57] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-24:08:23:57] Commandline is: -arp:uninstall
    [2011-11-24:08:23:57] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-24:08:24:09] Relaunching with elevation
    [2011-11-24:08:24:09] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
    [2011-11-24:08:24:10] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-24:08:24:10] Commandline is: -stdio \\.\pipe\AIR_5664_0 -eu
    [2011-11-24:08:24:10] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-24:08:24:10] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
    [2011-11-24:08:24:11] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2011-11-24:08:24:15] Runtime Installer end with exit code 0
    [2011-11-24:08:24:15] Elevated install completed
    [2011-11-24:08:24:16] Runtime Installer end with exit code 0
    [2011-11-27:16:53:04] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-27:16:53:04] Commandline is:
    [2011-11-27:16:53:04] No installed runtime detected
    [2011-11-27:16:53:17] Relaunching with elevation
    [2011-11-27:16:53:17] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air80b.tmp\adobe air installer.exe -ei
    [2011-11-27:16:53:22] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-27:16:53:22] Commandline is: -stdio \\.\pipe\AIR_3560_0 -ei
    [2011-11-27:16:53:22] No installed runtime detected
    [2011-11-27:16:53:23] Starting silent runtime install. Installing runtime version 3.1.0.4880
    [2011-11-27:16:53:23] Installing msi at c:\users\phil\appdata\local\temp\air80b.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2011-11-27:16:53:33] Runtime Installer end with exit code 0
    [2011-11-27:16:53:33] Elevated install completed
    [2011-11-27:17:01:40] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2011-11-27:17:01:40] Runtime Installer end with exit code 0
    [2011-11-27:17:01:40] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-27:17:01:40] Commandline is: -installupdatecheck
    [2011-11-27:17:01:40] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-11-27:17:01:42] Performing pingback request
    [2011-11-27:17:01:43] Pingback request completed with HTTP status 200
    [2011-11-27:17:01:43] Starting runtime background update check
    [2011-11-27:17:01:43] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
    [2011-11-27:17:01:43] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-11-27:17:01:43] Runtime update not available
    [2011-11-27:17:01:43] Unpackaging cancelled
    [2011-11-27:17:01:43] Runtime Installer end with exit code 0
    [2011-12-17:18:25:49] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-17:18:25:49] Commandline is:
    [2011-12-17:18:25:49] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-17:18:26:14] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2011-12-17:18:26:14] Runtime Installer end with exit code 0
    [2011-12-17:18:26:14] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-17:18:26:14] Commandline is: -installupdatecheck
    [2011-12-17:18:26:14] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-17:18:26:16] Performing pingback request
    [2011-12-17:18:26:16] Pingback request completed with HTTP status 200
    [2011-12-17:18:26:16] Starting runtime background update check
    [2011-12-17:18:26:16] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
    [2011-12-17:18:26:16] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-12-17:18:26:16] Runtime update not available
    [2011-12-17:18:26:16] Unpackaging cancelled
    [2011-12-17:18:26:16] Runtime Installer end with exit code 0
    [2011-12-17:18:26:40] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-17:18:26:40] Commandline is: -arp:uninstall
    [2011-12-17:18:26:40] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-17:18:26:54] Relaunching with elevation
    [2011-12-17:18:26:54] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
    [2011-12-17:18:26:54] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-17:18:26:54] Commandline is: -stdio \\.\pipe\AIR_2368_0 -eu
    [2011-12-17:18:26:54] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-17:18:26:54] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
    [2011-12-17:18:26:54] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2011-12-17:18:26:57] Runtime Installer end with exit code 0
    [2011-12-17:18:26:57] Elevated install completed
    [2011-12-17:18:26:58] Runtime Installer end with exit code 0
    [2011-12-17:18:28:21] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-17:18:28:21] Commandline is:
    [2011-12-17:18:28:21] No installed runtime detected
    [2011-12-17:18:29:40] Relaunching with elevation
    [2011-12-17:18:29:40] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air8c39.tmp\adobe air installer.exe -ei
    [2011-12-17:18:29:46] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-17:18:29:46] Commandline is: -stdio \\.\pipe\AIR_4416_0 -ei
    [2011-12-17:18:29:46] No installed runtime detected
    [2011-12-17:18:29:47] Starting silent runtime install. Installing runtime version 3.1.0.4880
    [2011-12-17:18:29:47] Installing msi at c:\users\phil\appdata\local\temp\air8c39.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2011-12-17:18:30:33] Runtime Installer end with exit code 0
    [2011-12-17:18:30:33] Elevated install completed
    [2011-12-17:18:31:10] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2011-12-17:18:31:10] Runtime Installer end with exit code 0
    [2011-12-17:18:31:36] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-17:18:31:36] Commandline is: -installupdatecheck
    [2011-12-17:18:31:36] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-17:18:31:37] Performing pingback request
    [2011-12-17:18:31:38] Pingback request completed with HTTP status 200
    [2011-12-17:18:31:38] Starting runtime background update check
    [2011-12-17:18:31:38] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
    [2011-12-17:18:31:38] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-12-17:18:31:38] Runtime update not available
    [2011-12-17:18:31:38] Unpackaging cancelled
    [2011-12-17:18:31:38] Runtime Installer end with exit code 0
    [2011-12-17:18:46:18] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-17:18:46:18] Commandline is: C:\Users\phil\AppData\Local\Temp\wz2379\adobe_media_player.air
    [2011-12-17:18:46:18] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-17:18:46:19] Unpackaging file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air to C:\Users\phil\AppData\Local\Temp\fla32C4.tmp
    [2011-12-17:18:46:21] Application signature verified
    [2011-12-17:18:46:21] Unpackaging/validation complete
    [2011-12-17:18:46:21] Installed app (com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at C:\Program Files\Adobe Media Player\Adobe Media Player.exe
    [2011-12-17:18:46:28] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\fla5449.tmp
    [2011-12-17:18:46:29] Native installation package creation succeeded
    [2011-12-17:18:46:29] Starting app update of C:\Program Files. Updating from com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 1.1 to com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 1.8 using the source file at file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air
    [2011-12-17:18:46:29] Installing msi at C:\Users\phil\AppData\Local\Temp\fla5449.tmp\setup.msi with guid {47372326-9AFF-B64A-44DD-173AB892BC2F}
    [2011-12-17:18:46:31] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-12-17:18:46:31] Rolling back install of C:\Users\phil\AppData\Local\Temp\fla5449.tmp\setup.msi
    [2011-12-17:18:46:31] Rollback complete
    [2011-12-17:18:46:31] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2011-12-17:18:46:31] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -update -silent -logToStdout "C:\Program Files\Adobe Media Player\Adobe Media Player.exe" file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air 1.8
    [2011-12-17:18:46:31] Relaunching with elevation
    [2011-12-17:18:46:36] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-17:18:46:36] Commandline is: -stdio \\.\pipe\AIR_4212_0 -runtime "c:\Program Files\Common Files" -update -silent -logToStdout "C:\Program Files\Adobe Media Player\Adobe Media Player.exe" file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air 1.8
    [2011-12-17:18:46:36] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-17:18:46:37] Installed app (com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at C:\Program Files\Adobe Media Player\Adobe Media Player.exe
    [2011-12-17:18:46:37] Unpackaging file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air to C:\Users\phil\AppData\Local\Temp\fla78F8.tmp
    [2011-12-17:18:46:38] Application signature verified
    [2011-12-17:18:46:38] Unpackaging/validation complete
    [2011-12-17:18:46:38] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\fla7C14.tmp
    [2011-12-17:18:46:39] Native installation package creation succeeded
    [2011-12-17:18:46:39] Starting silent app update of C:\Program Files. Updating from com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 1.1 to com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 1.8 using the source file at file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air
    [2011-12-17:18:46:39] Installing msi at C:\Users\phil\AppData\Local\Temp\fla7C14.tmp\setup.msi with guid {47372326-9AFF-B64A-44DD-173AB892BC2F}
    [2011-12-17:18:46:43] Application Installer end with exit code 0
    [2011-12-17:18:46:43] Elevated install completed
    [2011-12-17:18:46:43] Launching subprocess with commandline C:\Program Files\Adobe Media Player\Adobe Media Player.exe
    [2011-12-17:18:46:43] Application Installer end with exit code 0
    [2011-12-23:15:30:58] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-23:15:30:59] Commandline is: -arp:uninstall
    [2011-12-23:15:30:59] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-23:15:31:44] Relaunching with elevation
    [2011-12-23:15:31:44] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
    [2011-12-23:15:31:45] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-23:15:31:45] Commandline is: -stdio \\.\pipe\AIR_3412_0 -eu
    [2011-12-23:15:31:45] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-23:15:31:45] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
    [2011-12-23:15:31:45] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2011-12-23:15:32:22] Runtime Installer end with exit code 0
    [2011-12-23:15:32:22] Elevated install completed
    [2011-12-23:15:32:23] Runtime Installer end with exit code 0
    [2011-12-23:15:34:37] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-23:15:34:37] Commandline is:
    [2011-12-23:15:34:37] No installed runtime detected
    [2011-12-23:15:34:41] Relaunching with elevation
    [2011-12-23:15:34:41] Launching subprocess with commandline c:\users\phil\appdata\local\temp\airbce8.tmp\adobe air installer.exe -ei
    [2011-12-23:15:34:44] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-23:15:34:44] Commandline is: -stdio \\.\pipe\AIR_2360_0 -ei
    [2011-12-23:15:34:44] No installed runtime detected
    [2011-12-23:15:34:44] Starting silent runtime install. Installing runtime version 3.1.0.4880
    [2011-12-23:15:34:44] Installing msi at c:\users\phil\appdata\local\temp\airbce8.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2011-12-23:15:34:54] Runtime Installer end with exit code 0
    [2011-12-23:15:34:54] Elevated install completed
    [2011-12-23:15:35:33] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2011-12-23:15:35:33] Runtime Installer end with exit code 0
    [2011-12-23:15:35:33] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-23:15:35:33] Commandline is: -installupdatecheck
    [2011-12-23:15:35:33] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-23:15:35:34] Performing pingback request
    [2011-12-23:15:35:35] Pingback request completed with HTTP status 200
    [2011-12-23:15:35:35] Starting runtime background update check
    [2011-12-23:15:35:35] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
    [2011-12-23:15:35:35] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-12-23:15:35:35] Runtime update not available
    [2011-12-23:15:35:35] Unpackaging cancelled
    [2011-12-23:15:35:35] Runtime Installer end with exit code 0
    [2011-12-29:14:33:01] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-29:14:33:01] Commandline is:
    [2011-12-29:14:33:01] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-29:14:33:08] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2011-12-29:14:33:08] Runtime Installer end with exit code 0
    [2011-12-29:14:33:10] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-12-29:14:33:10] Commandline is: -installupdatecheck
    [2011-12-29:14:33:10] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2011-12-29:14:33:11] Performing pingback request
    [2011-12-29:14:33:11] Pingback request completed with HTTP status 200
    [2011-12-29:14:33:11] Starting runtime background update check
    [2011-12-29:14:33:11] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
    [2011-12-29:14:33:11] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-12-29:14:33:11] Runtime update not available
    [2011-12-29:14:33:11] Unpackaging cancelled
    [2011-12-29:14:33:12] Runtime Installer end with exit code 0
    [2012-01-01:08:36:36] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2012-01-01:08:36:36] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -urlhttp://download.macromedia.com/pub/developer/air/sample_apps/RoadFinder.air
    [2012-01-01:08:36:36] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2012-01-01:08:36:40] Begin air file download from http://download.macromedia.com/pub/developer/air/sample_apps/RoadFinder.air
    [2012-01-01:08:36:40] Download destination is C:\Users\phil\AppData\Local\Temp\flaE7EF.tmp
    [2012-01-01:08:36:40] Received download status 200
    [2012-01-01:08:36:40] Response URL is http://download.macromedia.com/pub/developer/air/sample_apps/RoadFinder.air
    [2012-01-01:08:36:41] Download success
    [2012-01-01:08:36:49] Unpackaging file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp to C:\Users\phil\AppData\Local\Temp\flaC12.tmp
    [2012-01-01:08:36:53] Application signature verified
    [2012-01-01:08:36:53] Unpackaging/validation complete
    [2012-01-01:08:36:53] No app located for appID 'com.adobe.air.samples.roadfinder' and pubID '419D633A757E8B26DD2BDB301927BA7BA7490F38.1'
    [2012-01-01:08:37:11] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\fla6318.tmp
    [2012-01-01:08:37:14] Native installation package creation succeeded
    [2012-01-01:08:37:14] Starting app installation to C:\Program Files\AIR Examples. Installing app com.adobe.air.samples.roadfinder.419D633A757E8B26DD2BDB301927BA7BA7490F38.1 version 1.2 using the source file at file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp
    [2012-01-01:08:37:14] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
    [2012-01-01:08:37:14] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\AIR Examples" -desktopShortcut -programMenu file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp
    [2012-01-01:08:37:14] Relaunching with elevation
    [2012-01-01:08:37:22] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2012-01-01:08:37:22] Commandline is: -stdio \\.\pipe\AIR_6072_0 -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\AIR Examples" -desktopShortcut -programMenu file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp
    [2012-01-01:08:37:22] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
    [2012-01-01:08:37:23] Unpackaging file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp to C:\Users\phil\AppData\Local\Temp\fla8F83.tmp
    [2012-01-01:08:37:23] Application signature verified
    [2012-01-01:08:37:23] Unpackaging/validation complete
    [2012-01-01:08:37:23] No app located for appID 'com.adobe.air.samples.roadfinder' and pubID '419D633A757E8B26DD2BDB301927BA7BA7490F38.1'
    [2012-01-01:08:37:23] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\fla9251.tmp
    [2012-01-01:08:37:24] Native installation package creation succeeded
    [2012-01-01:08:37:25] Starting silent app installation to C:\Program Files\AIR Examples. Installing app com.adobe.air.samples.roadfinder.419D633A757E8B26DD2BDB301927BA7BA7490F38.1 version 1.2 using the source file at file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp
    [2012-01-01:08:37:25] Installing msi at C:\Users\phil\AppData\Local\Temp\fla9251.tmp\setup.msi with guid {911016D2-7A53-D414-2B51-F25FB4A2C55A}
    [2012-01-01:08:37:39] Application Installer end with exit code 0
    [2012-01-01:08:37:39] Elevated install completed
    [2012-01-01:08:37:39] Launching subprocess with commandline C:\Program Files\AIR Examples\RoadFinder\RoadFinder.exe
    [2012-01-01:08:37:40] Application Installer end with exit code 0

    Adobe AIR is not the Adobe Flash Player plugin for browsers, so the 'missing plugin on certain websites' problem is a problem of the Flash Player, not AIR.
    I'm wondering what happens when you uninstall and then reinstall both AIR and Flash Player via these links:
    http://get.adobe.com/air/
    http://get.adobe.com/flashplayer/

  • AIR application crashes at certain point in windows vista

    Hi Dudes,
    I am facing a problem in Window vista. It always crash when we open the window component using Adobe AIR. I am creating the Dynamic window and adding the child component as window.rawChildren.addChild(object) like this.. we made the setup , it is running perfect in all OS except Windows vista 32/64 bit.
    When we work with our AIR application in conjunction with our own h/w product(Tablet Driver).[without connection of Tablet slate with PC it works fine but with it not].
    S/w Details:- AIR Installer above 2 and SDK above 2.
    OS- Win-Vista 32/64 bit.
    AIR application crashes at certain point and shows the error like:-
    Problem signature:
      Problem Event Name:                        APPCRASH
      Application Name:                             GTMP.exe
      Application Version:                           0.0.0.0
      Application Timestamp:                     4bde2f02
      Fault Module Name:                          Adobe AIR.dll
      Fault Module Version:                        3.1.0.4880
      Fault Module Timestamp:                  4eb760e8
      Exception Code:                                  c0000005
      Exception Offset:                                003ca9be
      OS Version:                                          6.1.7601.2.1.0.768.3
      Locale ID:                                             2057
      Additional Information 1:                  0a9e
      Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:                  0a9e
      Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    I found one more error in debugging mode..the Alert message is
    Microsoft Visual C++ Runtime Library
    R6025 -
    pure virtual function Call.
    As per my view it is about some .dll and .CPL file makes some issues with AIR Frameworks is it? !!!!..
    Please give some ideas to resolve it.
    by
    Beerahamedkhan

    Could you try this against the released 3.2 version of AIR and our 3.3 beta to see if it still occurs?  If so, please open a new bug report on this over at bugbase.adobe.com?  Include any sample code or application to help us easily reproduce the problem.  If you'd like to keep your code private, please feel free to send it to me directly at [email protected]  In addition, if you can give us a .dmp of this crash it could be very helpful. 
    Please post back with the URL so that others affected can add their comments and votes.

  • Howto: Put in CD / DVD - sample adobe air application with installing process:

    Hello anything,
    Please do not forget!
    With Flex-SDK (newer version)
    CD / DVD: ROM:
    /os
    /win = Windows Version like *.exe, *.msi, *.cmd *.vs or *.ws
    /mac = Macintoch Version like *.pkg, *.app, *.dmg,, *.mpkg
    /lin = Linux version like *.run, *. , *.bin, *.sh, *.rpm,
    *.deb
    /setup = your adobe air application like Custom air-able
    installer = my great installer ( Cominig soon... )
    /images your photos or texture or any styles... , icons too
    /acabs = my suggestion for like Windows *.cab <> Air
    Cab = *.acab
    /locales = for your languages ...
    /folder any your suggestions...
    /flex-sdk = Flex Software Development Kit = Adobe Flex SDK
    (no flexbuilder 3)
    /helps = When you need help like *.pdf Files.for Installer
    / = callable autorun with autostart.jar or autorun.jar
    If you want to build powerful application on Windows 32 or 64
    Bit you can sometime regedit writing. DO NOT WORRY!!!! My special
    installer (coming soon).
    I have been created a sample installer. whe i am final with
    my installer. Do not worry! You can to believe me really. :)
    How do i bind to exec for java? (No javascript! OK)
    How do i create shell for Mac OS X Leopard
    Do not forget!
    I have been created shell in /os/mac/preload_installer.sh,
    How do i know when i do not use with disk image moving and
    clicking? How does my shell start automacally?
    I know for Linux. I have not problem for linux version. I
    have Ubuntu 8.05 LTS Version. :).
    But i haven't Mac OS X :(
    Thank you for cross-plattform-able CD or DVD :)
    Enjoy for making with image and burn an image since cd or
    dvd-rom.
    Best regards, SnakeMedia

    Could you open a new bug report on this over at bugbase.adobe.com.  Please include a copy of your app (or a sample project) along with steps to reproduce.  Once added, please let me know the bug number and I'll have somone take a look ASAP.
    Thanks,
    Chris

  • Adobe AIR application uninstall

    Hi guys
       I am new to Adobe AIR Forum. I don't know where to put my question.Ok anyway, My question is there any option to
       customize the uninsatll Adobe AIR application (or)
       control the uninstall Adobe AIR Application.(that means i want to combine another application uninstall with the AIR application uninstall).

    I have the same issue with a customer of ours:
    Try to uninstall AIR – same message.  (When I reinstall,  the install says it’s successful.) I try to run our app, same message. I downloaded another AIR app, same message – so it’s not our app it’s AIR.  We logged in as Administrator, same message.  It’s a Windows7 machine. I did a system restore to 2 days ago and started over and still the same issues. I tried running the Windows Fixit to uninstall https://support.microsoft.com/en-us/mats/program_install_and_uninstall – didn’t work.

  • Conversion to Adobe Air application to run on desktop?

    Hi all,
    I watched the Adobe tutorials and the presenter said that flash is more for designers wheras flex is more for developers. I would like to know if:
    1. It's possible to convert a flash application to an adobe air application to run on desktop? If so, how? (I really need to know this! )
    2. Besides development time, what else is the advantages of flex over flash? (also, is the claim that flex is faster to develop true?)
    3. Is there any tutorials on how to use Adobe Air? Is it a compiler or some sort?
    A few long questions here but i really hope you can take the time to answer them for me. Whatever feedback would be very much appreciated! Cheers!

    Hi Chien
    1) Sure you can develop AIR with flash, here a link to get you quickly started: http://www.adobe.com/devnet/air/flash/getting_started.html
    2) Advantage of Flex over Flash:
         - Less development time (if done right, no problems with layout, history, management)
         - Data driven applications can be done quicker with Flex then with Flash
         - There is absolutely nothing that you can't do with Flex over Flash, but to enhance the look & feel of the Flex components (buttons, panels) you can use Flash to skin and design.
    3) Look above step 1.
    Have fun
    Tiago

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