Adobe AIR Application Installation will not start
I purchased a program called Video Alchemy which requires Adobe AIR to run but the installation window will not display and the installation does not start.
The Adobe AIR log install log file can be found here https://dl.dropboxusercontent.com/u/59423416/Install.log
Here is a link to the VideoAlchemy.exe install file https://dl.dropboxusercontent.com/u/59423416/VideoAlchemy.exe
Can anyone help me to get this program to install?
Thanks for the reply and solution MrSykes.
I uninstalled adobe AIR and ran a file and registry cleaner to delete any left over files and installs.
Then installed the v.15 Adobe AIR beta as recommended.
The cleaners I used (ccleaner & jv16 power tools) did find some temporary install files and remnants of the Video Alchemy install.
Tried the install again and still no installation window displays.
I'm running Windows 7 on my PC and even changed the installation file compatibility to Windows XP service pack 2 to no avail.
Funny that it installed fine on my notebook with Adobe AIR latest version running Windows 7.
I'm watching task manager as I'm attempting the install and videoalchemy.exe has some cpu usage then drops to zero activity.
Then Adobe AIR application Installer starts up then cycles to zero cpu activity.
I'm stumped on this one :-(
Thanks again for investing the time on my behalf.
Regards
Stephen
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I uninstalled adobe AIR and ran a file and registry cleaner to delete any left over files and installs.
Then installed the v.15 Adobe AIR beta as recommended.
The cleaners I used (ccleaner & jv16 power tools) did find some temporary install files and remnants of the Video Alchemy install.
Tried the install again and still no installation window displays.
I'm running Windows 7 on my PC and even changed the installation file compatibility to Windows XP service pack 2 to no avail.
Funny that it installed fine on my notebook with Adobe AIR latest version running Windows 7.
I'm watching task manager as I'm attempting the install and videoalchemy.exe has some cpu usage then drops to zero activity.
Then Adobe AIR application Installer starts up then cycles to zero cpu activity.
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Thanks again for investing the time on my behalf.
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>
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>
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>
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(Jan 14, 2006 3:34:36 PM), Setup.product.install, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, installing Files (coreFiles)
(Jan 14, 2006 3:35:42 PM), Setup.product.install, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, installing Files (jdkFiles)
(Jan 14, 2006 3:36:32 PM), Setup.product.install, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, installing Files (appserverFiles)
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(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, #
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, # Wizard Statefile generatd by make_statefile.sh
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, #
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, # Wizard Statefile section for Sun Java System Application Server
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, #
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, [STATE_BEGIN Sun Java System Application Server 42cc62066aa69c151b1093bfcb735f8e112358e8]
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, defaultInstallDirectory = C:\Sun\Creator2ea2\SunAppServer8
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, currentInstallDirectory = C:\Sun\Creator2ea2\SunAppServer8
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, JDK_LOCATION = C:\Sun\Creator2ea2\java
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, INST_ASADMIN_USERNAME = admin
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, INST_ASADMIN_PASSWORD = adminadmin
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, INST_ASADMIN_PORT = 24848
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, INST_ASWEB_PORT = 28080
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, INST_HTTPS_PORT = 21043
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, STORE_ADMIN_AUTH = FALSE
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, ADMIN_PASSWORD_ENCRYPTED = FALSE
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, CREATE_SAMPLES_DOMAIN = FALSE
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, CREATE_DESKTOP_SHORTCUT = FALSE
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, [STATE_DONE Sun Java System Application Server 42cc62066aa69c151b1093bfcb735f8e112358e8]
(Jan 14, 2006 3:36:45 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, Installing Application Server...
(Jan 14, 2006 3:37:58 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1,
Checking available disk space...
Checking Java(TM) 2 Runtime Environment...
Extracting installation files...
Launching Java(TM) 2 Runtime Environment...
Deleting temporary files...
"exitcode = 73"
(Jan 14, 2006 3:37:58 PM), Setup.product.install, com.sun.installer.InstallApplicationServerAction, msg1, Finished
(Jan 14, 2006 3:37:58 PM), Setup.product.install, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, installing Post Install Core Action (postInstallCoreAction)
(Jan 14, 2006 3:40:32 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, The following script has unexpecTed output: "C:\Sun\Creator2ea2\bin\storagebuilder.bat"
(Jan 14, 2006 3:40:32 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, preparsing C:\Sun\Creator2ea2\rave2.0\core\rowset.jar
(Jan 14, 2006 3:40:32 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, C:\Temp\mdrstorage\storage
(Jan 14, 2006 3:40:32 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, ... done
(Jan 14, 2006 3:40:32 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, preparsing C:\Sun\Creator2ea2\rave2.0\core\sqlx.jar
<SNIP>
(Jan 14, 2006 3:41:53 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, The following script has unexpected output: "C:\Sun\Creator2ea2\bin\pe-init-tray.bat"
(Jan 14, 2006 3:41:53 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, C:\Sun\CREATO~1\\rave2.0\startup\lib\Windows-i386\jdic_0_9.jar
(Jan 14, 2006 3:41:53 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, C:\Sun\CREATO~1\\rave2.0\startup\lib\Windows-i386\LICENSE.jdic_0_9
(Jan 14, 2006 3:41:53 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, C:\Sun\CREATO~1\\rave2.0\startup\lib\Windows-i386\tray.dll
(Jan 14, 2006 3:41:53 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, 3 fichier(s) copi�(s).
(Jan 14, 2006 3:41:53 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, 1 fichier(s) copi�(s).
(Jan 14, 2006 3:41:53 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, Avertissements de compilation :
(Jan 14, 2006 3:41:53 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, line 31: L'attribut 'classname' est � l'ext�rieur de l'�l�ment.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, The following script has unexpected output: "C:\Sun\Creator2ea2\bin\pe-start.bat"
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, WARNING: The adminpassword option is insecure and should not be used since it can compromise your password. Please use either the command prompt or the passwordfile option.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, Domain creator created.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, Starting Domain creator, please wait.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, Log redirected to C:\Sun\Creator2ea2\SunAppServer8\domains\creator\logs\server.log.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, Timeout waiting for domain creator to go to starting state.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, Avertissements de compilation :
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, line 44: L'attribut 'debug-options' est � l'ext�rieur de l'�l�ment.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, line 61: L'attribut 'port' est � l'ext�rieur de l'�l�ment.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, line 72: L'attribut 'port' est � l'ext�rieur de l'�l�ment.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, line 83: L'attribut 'port' est � l'ext�rieur de l'�l�ment.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, line 104: L'attribut 'port' est � l'ext�rieur de l'�l�ment.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, line 115: L'attribut 'port' est � l'ext�rieur de l'�l�ment.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, line 126: L'attribut 'port' est � l'ext�rieur de l'�l�ment.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, line 144: L'attribut 'port' est � l'ext�rieur de l'�l�ment.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, line 155: L'attribut 'port' est � l'ext�rieur de l'�l�ment.
(Jan 14, 2006 3:45:08 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, CLI156 Could not start the domain creator.
(Jan 14, 2006 3:45:41 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, The following script has unexpected output: "C:\Sun\Creator2ea2\bin\deploy-ejbs.bat"
(Jan 14, 2006 3:45:41 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, WARNING: The password option is insecure and should not be used since it can compromise your password. Please use either the command prompt or the passwordfile option.
(Jan 14, 2006 3:45:41 PM), Setup.product.install, com.sun.installer.PostInstallWizardAction, msg1, Unable to connect to admin-server. Please check if the server is up and running and that the host and port provided are correct.
etc.
etc.
Hope I haven't drowned you with this log....
Thanks,
RaphaelHere's a bit more information : the output of the C:\Sun\Creator2ea2\SunAppServer8\domains\creator\logs\server.log file :
[#|2006-01-14T15:42:08.188+0100|WARNING|sun-appserver-pe8.1_02|javax.enterprise.tools.launcher|_ThreadID=10;|LAUNCHER005:Spaces in your PATH have been detected. The PATH must be consistently formated (e.g. C:\Program Files\Java\jdk1.5.0\bin; ) or the Appserver may not be able to start and/or stop. Mixed quoted spaces in your PATH can cause problems, so the launcher will remove all double quotes before invoking the process. The most reliable solution would be to remove all spaces from your path before starting the Appservers components. |#]
[#|2006-01-14T15:42:08.198+0100|INFO|sun-appserver-pe8.1_02|javax.enterprise.tools.launcher|_ThreadID=10;|
C:/Sun/Creator2ea2/java\bin\java
-client
-XX:PermSize=32m
-XX:MaxPermSize=128m
-XX:+CMSPermGenSweepingEnabled
-Xmx512m
-XX:NewRatio=2
-Dcom.sun.aas.defaultLogFile=C:/Sun/Creator2ea2/SunAppServer8/domains/creator/logs/server.log
-Djava.endorsed.dirs=C:/Sun/Creator2ea2/SunAppServer8/lib/endorsed
-Djava.security.policy=C:/Sun/Creator2ea2/SunAppServer8/domains/creator/config/server.policy
-Djava.security.auth.login.config=C:/Sun/Creator2ea2/SunAppServer8/domains/creator/config/login.conf
-Dsun.rmi.dgc.server.gcInterval=3600000
-Dsun.rmi.dgc.client.gcInterval=3600000
-Djavax.net.ssl.keyStore=C:/Sun/Creator2ea2/SunAppServer8/domains/creator/config/keystore.jks
-Djavax.net.ssl.trustStore=C:/Sun/Creator2ea2/SunAppServer8/domains/creator/config/cacerts.jks
-Djava.ext.dirs=C:/Sun/Creator2ea2/java/jre/lib/ext;C:/Sun/Creator2ea2/SunAppServer8/domains/creator/lib/ext
-Djdbc.drivers=com.pointbase.jdbc.jdbcUniversalDriver
-Djavax.management.builder.initial=com.sun.enterprise.admin.server.core.jmx.AppServerMBeanServerBuilder
-Dcom.sun.enterprise.config.config_environment_factory_class=com.sun.enterprise.config.serverbeans.AppserverConfigEnvironmentFactory
-Dcom.sun.enterprise.taglibs=appserv-jstl.jar,jsf-impl.jar
-Dcom.sun.enterprise.taglisteners=jsf-impl.jar
-Djavax.xml.parsers.SAXParserFactory=com.sun.org.apache.xerces.internal.jaxp.SAXParserFactoryImpl
-Dcom.sun.aas.configName=server-config
-Dorg.xml.sax.parser=org.xml.sax.helpers.XMLReaderAdapter
-Ddomain.name=creator
-Djmx.invoke.getters=true
-Djavax.xml.parsers.DocumentBuilderFactory=com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderFactoryImpl
-Dcom.sun.aas.promptForIdentity=true
-Dorg.xml.sax.driver=com.sun.org.apache.xerces.internal.parsers.SAXParser
-Dcom.sun.aas.instanceRoot=C:/Sun/Creator2ea2/SunAppServer8/domains/creator
-Djavax.xml.transform.TransformerFactory=com.sun.org.apache.xalan.internal.xsltc.trax.TransformerFactoryImpl
-Dcom.sun.aas.domainName=creator
-Djava.util.logging.manager=com.sun.enterprise.server.logging.ServerLogManager
-Dproduct.name=Sun-Java-System/Application-Server
-Dcom.sun.enterprise.overrideablejavaxpackages=javax.faces,javax.servlet.jsp.jstl,javax.xml.bind,javax.help
-Dcom.sun.aas.configRoot=C:/Sun/Creator2ea2/SunAppServer8/config
-Djava.library.path=C:\Sun\Creator2ea2\java\jre\bin\client;C:\Sun\Creator2ea2\SunAppServer8\lib;C:\Sun\Creator2ea2\SunAppServer8\lib;C:\Sun\Creator2ea2\java\bin;.;C:\WINDOWS\system32;C:\WINDOWS;C:\Sun\Creator2ea2\SunAppServer8\lib;C:\Sun\Creator2ea2\SunAppServer8\bin;C:\Sun\Creator2ea2\SunAppServer8\lib;C:\Sun\Creator2ea2\SunAppServer8\bin;C:\Sun\Creator2ea2\SunAppServer8\bin;C:\Sun\Creator2ea2\SunAppServer8\bin;C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\;C:\Program Files\Borland\BDS\4.0\Bin;C:\PROGRA~1\Borland\CBUILD~3\Bin;C:\PROGRA~1\Borland\CBUILD~3\Projects\Bpl;C:\Oracle\OraHomeAPISOFT\bin;C:\Program Files\Oracle\jre\1.1.7\bin;C:\Program Files\Borland\Delphi7\Bin;C:\Program Files\Borland\Delphi7\Projects\Bpl\;C:\PROGRA~1\Borland\CBUILDER5\Projects\Bpl;C:\PROGRA~1\Borland\CBUILDER3\bin;C:\PROGRA~1\Borland\CBUILDER5\bin;C:\PROGRA~1\Borland\CBUILDER\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\WinSCP3\;C:\Program Files\Fichiers communs\GTK\2.0\bin;C:\Tools;C:\Program Files\vPoint_XP;C:\Program Files\Sybase\SQL Anywhere 9\win32;C:\Program Files\Sybase\Shared\win32;C:\Program Files\Sybase\SQL Anywhere 9\drivers;C:\Program Files\Sybase\Shared\Sybase Central 4.3\win32;C:\SuperWabaSDK\SuperWabaSDK\bin;C:\Java\Ant\bin\;c:\JbuilderX\jdk1.4\bin;C:\Java\SuperWabaSDK\qrfSQL\win32;C:\Java\SuperWabaSDK\WExtLib\jni\VC\Release;C:\Java\FirebirdSQL\jaybird.dll;C:\Program Files\Microsoft SQL Server\80\Tools\Binn\;C:\Program Files\SOTI\MobiControl;;C:\Documents and Settings\Microtec\Mes documents\Borland Studio Projects\Bpl;C:\PROGRA~1\FICHIE~1\ORACLE\BIN
-Dcom.sun.aas.instanceName=server
-Dcom.sun.aas.processLauncher=SE
-cp
C:/Sun/Creator2ea2/java/lib/tools.jar;C:/Sun/Creator2ea2/SunAppServer8/lib/appserv-rt.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\activation.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\admin-cli.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\appserv-admin.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\appserv-cmp.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\appserv-env.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\appserv-ext.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\appserv-jstl.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\appserv-upgrade.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\commons-launcher.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\commons-logging.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\dom.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\driveradapter.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\j2ee-svc.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\j2ee.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\jax-qname.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\jaxr-api.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\jaxr-impl.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\jaxrpc-api.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\jaxrpc-impl.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\jdic_0_9.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\jmxremote.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\jmxremote_optional.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\jsf-api.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\jsf-impl.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\mail.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\PEtray.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\relaxngDatatype.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\rmissl.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\saaj-api.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\saaj-impl.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\smbase.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\smdb2.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\sminformix.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\smoracle.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\smresource.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\smspy.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\smsqlserver.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\smsybase.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\smutil.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\xalan.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\xercesImpl.jar;C:/Sun/Creator2ea2/SunAppServer8/lib\xsdlib.jar;C:/Sun/Creator2ea2/SunAppServer8/lib/install/applications/jmsra/imqjmsra.jar;C:/Sun/Creator2ea2/SunAppServer8/imq/lib/jaxm-api.jar;C:/Sun/Creator2ea2/SunAppServer8/imq/lib/fscontext.jar;C:/Sun/Creator2ea2/SunAppServer8/lib/ant/lib/ant.jar;C:/Sun/Creator2ea2/SunAppServer8/pointbase/lib/pbclient.jar;C:/Sun/Creator2ea2/SunAppServer8/pointbase/lib/pbembedded.jar
com.sun.rave.tray.RavePEMain
start
display
native|#]
*** EXITING ERROR:
Can't create Java VM
*** -
After failing to apply an update to Adobe Air, I attempted to re-install it from scratch. This is at the end of the installation log:
[2014-09-27:20:02:36] Rolling back install of c:\users\martin\appdata\local\temp\air6641.tmp\setup.msi
[2014-09-27:20:02:36] Rollback complete
[2014-09-27:20:02:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-27:20:02:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-27:20:02:36] Runtime Installer end with exit code 7
[2014-09-27:20:02:38] Runtime Installer end with exit code 7
[2014-09-29:07:59:54] Runtime Installer begin with version 15.0.0.249 on Windows Vista x86
[2014-09-29:07:59:54] Commandline is:
[2014-09-29:07:59:54] No installed runtime detected
[2014-09-29:07:59:59] Relaunching with elevation
[2014-09-29:07:59:59] Launching subprocess with commandline c:\users\martin\appdata\local\temp\aire002.tmp\adobe air installer.exe -ei
[2014-09-29:08:00:03] Runtime Installer begin with version 15.0.0.249 on Windows Vista x86
[2014-09-29:08:00:03] Commandline is: -stdio \\.\pipe\AIR_3488_0 -ei
[2014-09-29:08:00:03] No installed runtime detected
[2014-09-29:08:00:03] Starting silent runtime install. Installing runtime version 15.0.0.249
[2014-09-29:08:00:04] Installing msi at c:\users\martin\appdata\local\temp\aire002.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-09-29:08:00:06] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-29:08:00:06] Rolling back install of c:\users\martin\appdata\local\temp\aire002.tmp\setup.msi
[2014-09-29:08:00:06] Rollback complete
[2014-09-29:08:00:06] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-29:08:00:06] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-29:08:00:09] Runtime Installer end with exit code 7
The log covers many attempts. The latest was on 29th September.
Following a suggestion in another forum thread, I checked the file permissions for folder 'c:\users\martin\appdata\local\temp'. As far as I can see, they give full control to the SYSTEM, administrator and sole user (martin) accounts. There are no options with 'Deny' against them.
I have run Microsoft FixIt. I also tried the Windows Installer Cleanup utility (msicuu2.exe) but I got 'Access Denied' with no further details.
Any suggestions?I have managed to edit the Registry so as to get the Windows Installer (MSIExec) to write a verbose (detailed) log. From this, and some web forums, I found that the problem has been caused by a Microsoft Windows security update, KB2918614. This was applied on my PC on 14 August but I think it was released on 12 August. My Windows version is Vista and I don't know if this update or a similar has been applied to other Windows versions.
For more information see wix-users - SECREPAIR: CryptAcquireContext: Could not create the default key container.
I went into Windows Update on my Control Panel and found how to uninstall update KB2918614. When I had done this, followed by a Restart, I was able to install AIR and the software that uses it. -
When I try to install Adobe AIR version 14.0 on my Mac OS X Version 10.9.4 I receive the following message.
An earlier versions of Adobe AIR worked on earlier versions Mac OS on my computer. Does anyone have Adobe AIR working on the latest version of Mac OS X? Does anyone have a solution to this installation problem?
I am only user on this computer. My profile is the only administrator. Since this is a free software program Adobe Support directed me to this forum to find a solution.+ System
- Provider
MsiInstaller
- EventID 10011
32777
Level 2
Task 0
Keywords 0x80000000000000
- TimeCreated
2014-10-16T04:05:37.000000000Z
EventRecordID 126767
Channel Application
Computer O-Daniel
- Security
S-1-5-21-3951430011-144139548-1304176236-1001
- EventData
Product: Adobe AIR --
Key not valid for use in specified state.
(NULL)
(NULL)
(NULL)
(NULL)
(NULL)
7B37424241454334372D314343302D344342382D414442342D3533314237384442443144447D
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