Adobe connect is not working

My iPad online Englishtown

I would recommend that you go here, Adobe Connect Help | Adobe Connect Support, select any option from the drop down menu and then click I still need help. You will have the option to chat with a live person or get a international list of phone numbers that you can use to call Adobe for more help.

Similar Messages

Adobe Tech told me HONESTLY that Adobe Connect will NOT work like the Adobe site demo

I am seconds away from subscribing to gotomeeting.com (Which is a GREAT and REALLy easy to use product).
I really want the white board featues, etc. At first I could NOT connect at all...then with an Adobe TEch (FROM INDIA) online with me (very patronizing to me also, by the way). I could connect and when I clicked on "Share My Screen" the adobe connect window minimizes itself and becomes useless to me.
I was told that the tech COULD see my screen. I asked how I would know that. He ACTUALLY told me that the ONLY way I could see the CONNECT window and see all the participants, let other share screens and see and use the whiteboarding is to GET A SECOND COMPUTER!!!!
I HAVE TO USE TWO COMPUTERS in order to use the features demo'd in the demo video.
Isn't that the MOST obsurd thing you could tell someone. AND if it is true, what a piece of carp program.
Too bad, the product does not remotely work like the demo
AND even worse, the tech support has NO IDEA how to use this product and told me IN THESE WORDS that the product DOES NOT REALLY DO WHAT THE DEMO SAYS IT DOES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
What a nightmare!

Wow ... well all I can say is I've been using Connect for 2 years for remote training and for webinars and all sorts of stuff, and in general I'm thrilled with it. I've used the freebie ConnectNow service (via Acrobat.com), the $39.95/mo. Connect Standard account (hosted, up to 15 participants), and for the past 1.5 years, the Connect Pro account, also hosted.
When you are sharing your screen, you don't see any of the Connect "room" interface; all you see is your screen. This is how most of the services work in my experience. If you're just showing a Powerpoint demo that you've uploaded to your account previously, then you *can* see the panels etc. in the Connect room.
Almost all of my demos/webinars/training involved me sharing my screen, so yes, I do connect a second laptop to the room, logging on as a guest, so I can see what my participants see, and I can see what the lag time is. I don't think that's out of the ordinary.
I started using Connect after nightmares with WebEx and other services. It's really important to me that everything works equally on Macs as well as Windows; and so far Connect is great that way.
I do agree the Support is a pain and Connect is missing some features. But all in all it's been nice and stable for me and my clients. You should check out http://connectusers.com; there are wonderful forums and expert users and tutorials over there.
AM

My adobe connect url not working as i subscribe for 30 days free trial but its not working, i just received the link in email after subscribtion but its not woring

help me

The account may take a bit of time to be created and activated. If it is still not working when you try today, then you may need to reach out to support to see what the hold up is.

Adobe connect could not process this document for viewing

I am using Connect 9 and trying to add a PDF to a share pod. These PDF's are sized at 11x17 and were converted from dwg files. They are 2-4 megs in size. When I add them to a share pod I get the following error:
"adobe connect could not process this document for viewing. Please try uploading the file again."
Things I have already tried:
Optimizing the PDF
Printing the dwg file to a pdf
Adding the pdf to my content library and then adding it to the share pod
Reducing the page size
Adding other PDF's to the meeting or pods work fine including larger sized files. My meeting is in 2 days and I can go with a screen share if I have too, but am working witha coulpe of novice presenters and want to make the process as easy for them as posible.
Any help is appreciated.
David

I am having the exact same issue. It would be nice if there were a link to the remedy on this disucssion thread.
EDIT: just found this - http://forums.adobe.com/message/5049521#5049521 will give it a try and see what happens.

Adobe bridge raw not working with windows vista in photoshop cc, why?

adobe bridge raw not working in photoshop cc, is there a fix?

Your sure your using photoshop cc on windows vista?
I was under the impression that photoshop cc would not even install on windows vista.
What version of camera raw do you have?
In photoshop under Help>About Plugin does it list Camera Raw and if so which version is it?
(click on the words Camera Raw to see the version)
Camera raw doesn't work if it's a camera raw file or some other file type such as jpeg or tif?
What camera are the camera raw files from?
Officially camera raw 8.3 is the latest version of camera raw that will work on windows vista.

Adobe photoshop cs2 download on adobe website does not work- the serial number does not work?

photoshop cs2 download on adobe website does not work - the serial number given isn't recognised when you enter it when trying to install. the live chat at adobe cannot help and suggested that I may find the answer here. Can anyone help with this?

Adobe has decommissioned the CS2 activation servers, so your old serial number is no longer usable.
If you download the special non-activating version of CS2 that Adobe has made available to licensed CS2 users, you MUST also use the new serial number provided by Adobe on that download page:
https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads
That S/N does work. I double checked.

Bug (?) with Corporate Connectivity is (not) Working check

Noticed something odd. In situations where:
Direct Access client is offsite
their Internet access is via WiFi
they first have to enter their access credentials through a web-based captive portal before access is granted
then the Corporate Connectivity Check process malfunctions. Have seen cases where, after accessing the captive portal and being authenticated, Internet access works on the client. Direct Access then connects successfully. This is confirmed
on the server console, showing the client connected and the user credentials used. The client is able to access internal resources just fine (e.g. network drives on file servers).
But on the client itself, it still says Corporate Connectivity is Not Working. The WiFi icon is showing an exclamation mark. My belief is that this is caused by the client's inability to access Microsoft NCSI servers in a timely fashion.
So it looks like the corporate connectivity checks are dependent on Microsoft NCSI checks.
Can someone at Microsoft please look into this, as it is confusing our users (not to mention us guys in IT who have only just discovered this odd behaviour!).

Hi Steven !
Thanks a lot for your guidance !
After I followed the steps, I found that the time out occurs when trying to resolve the internal domain name.
The Windows Firewall was enabled on all profiles ( active on the public )
There were no IPsec sessions established in the Security associations tab, so I enabled the audit policy of the IPsec as per your instructions.
There is reoccurring error in the Security log :
Date:          10/8/2014 10:08:49 AM
Event ID:      4653
Task Category: IPsec Main Mode
Level:         Information
Keywords:      Audit Failure
User:          N/A
Computer:      MyW8Client
Description:
An IPsec main mode negotiation failed.
Local Endpoint:
Local Principal Name: -
Network Address: MyW8Client_Ipv6 address
Keying Module Port: 500
Remote Endpoint:
Principal Name:  -
Network Address: MY_DA_Servert Ipv6 address
Keying Module Port: 500
Additional Information:
Keying Module Name: AuthIP
Authentication Method: Unknown authentication
Role:   Initiator
Impersonation State: Not enabled
Main Mode Filter ID: 180987
Failure Information:
Failure Point:  Local computer
Failure Reason:  Negotiation timed out
State:   Sent first (SA) payload
Initiator Cookie:  9e636863e513b367
Responder Cookie: 0000000000000000
As far as I understand - the connection can not be established due to certificate error, which in my case is strange since my DA configuration is set to not use computer certificates, only Kerberos.
I will keep digging but any additional tip/advice will be appreciated!
Thanks again, Steven!
P.S. Just noticed that the Event ID 4653 produce two types of "Failure Reason" - apart from "Negotiation timed out" I also get "No policy configured"

Why does Adobe sendnow work and the newest and greatest Adobe Send does not work?

Why does Adobe sendnow work and the newest and greatest Adobe Send does not work? I wasted about 8 hours on trying to get Adobe Send to upload 269 files that amounted to 469MB. When it did not work I made a zip file and after a lot of wasted run time that did not work. The first situation gives little indication of when a file is loaded compared to Adobe SendNow. In both cases with Send it failed with a message like only the first 50 can be loaded. When I went and looked none of them had been loaded. With the zip file (I wanted to hide the individual files so they would not be counted) it appeared to work but very slowly and finally said it was done and I went and looked and it had done anything for oever 2 hours except a false "I'm runninng" indication.
Thus, I took a chance with Adobe SendNow and it works great. It never gave me a limit on the amount of files nor on the size of the complete job. It shows me one file at a time when it has finished with the file uploading it. SendNow has never given me any problems.
Why woiuld you want to change the program from SendNow to Send without the newest program being the best, fastest, user friendly program of the two? It just doesn't make sense to me. I suggest that Adobe keep SendNow working until Send is fixed. I would also suggest that SendNow and how it looks be kept, called Send, then modify Send one thing at a time until you get it to the point you need it to be for Acrobat. I have heard nothing good and now I have experienced it that Send is a piece of junk. I wasted most of my work day on giving Adobe the benefit of the doubt to find out I made a very bad decision to trust Adobe to make good decisions on the transfer of a function to another place .... both Adobe's responsibility.without making it painless for your customers that totally rely on you. Don't throw away customer confidence as it is very hard to get it back.

Funny how you answer to "troll". (What's your handle on AT&T forums?)
Yep! Verizon living up to it's contractual obligations by not releasing updates. Caveat emptor!
I think there are some reasonable expectations here to keep customer's happy. When one carrier offers upgrades there is an expectation the same will happen across all the carriers. We have seen that except Big Red.
Verizon could have said the update is in MS court months ago and stilled the voice of the disgruntled, or at least redirected it, but instead chose to be silent. Not for market share but for partial blame I think.
We will have to agree to disagree since you only see Terms & Conditions and I, see customer satisfaction.

My 3G connection is not working after updating to iOS 6.1. I have tried all possible solutions like resetting the network, restarting the iPad

My 3G connection is not working after updating to iOS 6.1. I have tried all possible solutions like resetting the network , restarting iPad , ...

The same story. No 3G after updating to 6.1. Told my daughter temporarily not to do an update on her iPad with 6.01. We've exchanged SIMs. I inserted her SIM in my iPad - 3G appeared immediately. And my SIM in her iPad with ios 6.01 also WORKS FINE. We use the same provider - Megafon Moscow. After attempting to revert SIMs to original configuration, 3G disappeared on my iPad again. Don't know what's going on with SIM during the update to 6.1

Why does iTunes keep giving me bogus error messages. "Your internet connection is not working, check your connection and try again." My internet is working fine. iTunes is not working and will not allow me to download tunes.

why does iTunes keep giving me bogus error messages. "Your internet connection is not working, check your connection and try again." My internet is working fine. iTunes is not working and will not allow me to download tunes.

This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013

Adobe Connect does not show tool pointer/cursor when sharing Photoshop...

I am an online instructor and one of the courses I teach is a Photoshop course. Each week I host a Live Lecture session where we use Adobe Connect to demonstrate techniques and tools in Photoshop CS6.
I am receiving several complaints from students because Adobe Connect does not correctly show my cursor/pointer when it changes for each tool in Photoshop. All the students see is an arrow with a small icon of a face/monitor.
This is confusing to the students, because I am trying to demonstrate how to use a tool and they are unable to see the actual tool. For example, when I select the brush tool - they should be able to see the brush circle as the cursor. I then demonstrate how to resize the brush - but they cannot see it. Another example is any of the healing/cloning tools. If I select the healing brush tool, they cannot see the circle (brush). I then demonstrate how to record a healing point by selecting the Option (alt) key - but again the students cannot see the pointer change to the crosshairs to record the healing point - as all they see is the arrow with icon at all times.
Students are complaining that they are not able to comprehend what I am demonstrating because they are not able to get the full affect of the demonstration without seeing it how it should be. Prior to switching to Adobe Connect, we used WebEx - which showed the students everything correctly as I was demonstrating it. I was amazed to learn that Adobe Connect does not show everything - especially since I am using another Adobe program within Adobe Connect - you would think they would be fully compatible and able to show everything.
Thank you

I just saw this option for the first time last week. Very exciting to see it finally in Connect! There is a small amount of lag for the viewers, but nothing that can't be compensated for.

Since the last update to iTunes 11.0.3 (42) the airplay connection is not working properly , keeping breaking up

since the last update to iTunes 11.0.3 (42) the airplay connection is not working properly , keeping breaking up, while the airplay works fine with my iPad and iPhone. Anyone has experienced the same? any fix available?

Hi Erdelestre,
Thanks for visiting Apple Support Communities!
See this article for some tips about troubleshooting AirPlay:
Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/ts4215
Troubleshooting performance issues with AirPlay or AirPlay Mirroring
If you are experiencing intermittent playback or significant network lag with AirPlay or AirPlay Mirroring, it could be due to a weak Wi-Fi connection, interference, or the distance between the Wi-Fi router and your iOS device, Apple TV or AirPort Express. Try the following suggestions:
Ensure that other devices are not trying to stream to the same Apple TV at the same time.
Turn off Bluetooth on your iOS device by tapping Settings > General > Bluetooth.
Ensure that your Wi-Fi router is set up with the recommended settings for the best performance.
Certain external devices, such as microwave ovens and baby monitors, may interfere with a Wi-Fi network. Try moving or disabling these devices.
If possible, try to locate your Wi-Fi router in the same room as your Apple TV and iPhone/iPad.
If your wireless and wired networks are the same, try connecting your Apple TV to the router via Ethernet instead of Wi-Fi.
If the Wi-Fi router has an external antenna, check to see that is it connected properly and in good condition.
Use the Wi-Fi network troubleshooting guide to resolve interference and other issues.
Best,
Jeremy

HT5364 Adobe flash player not working on Safari after being installed, System OS X 10.9.2 has been just updated to Maverick

Adobe flash player not working on Safari after being installed, System OS X 10.9.2 has been just updated to Maverick

    Enable Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow plug-ins"
    Enable it.
    Click "Manage Website Settings"
    Highlight "Adobe Flash Player", "Allow" and then "Done".

Adobe Flash Player not working. Installen latest version. Get the following: "This website would like to run the following addon: Adobe Flash Player from Adobe System Incorporated." Then asking me to allow it for current or all websites. It doesn´t matter

Adobe Flash Player not working. Installen latest version. Get the following: "This website would like to run the following addon: Adobe Flash Player from Adobe System Incorporated." Then asking me to allow it for current or all websites. It doesn´t matter how i do this. The pop-up question returns EVERY time. What do i do to solve this issue???

To give you any useful advice, I'm going to need to know more about your computer and browser:
https://forums.adobe.com/message/5249945#5249945

I ipod classic 80 gb when I am connected pc connected after that is hanged just showing connected its not working any button

I ipod classic 80 gb when I am connected pc connected after that is hanged just showing connected its not working any button .

Try connecting it to another PC, if it is ok, then your PC has some software conflict with iTunes.
If it hangs other PC also, then your iPod Hardisk, maybe bad.
Do the disk diagnosticas posted earlier by tt2, to check the health of your Hardisk.
Have a nice day!

Adobe connect is not working

Similar Messages

Maybe you are looking for