Adobe Distributed Forms

Hello
We have produced somewhere between 2,000 and 3,000 audio cassettes which we are now conerting to MP3 files. The audio content is being transcribed.
We created a Live Cyce Designer form to collect the data into a database that will help us control the vast amount of information involved.
I created the form and distributed it to several recipients on our LAN, who began to enter and submit the data.
After about 800 submissions were made, the Database in Adobe 9 Professional crashed, and all but 265 entries were lost.
In addition, the computer from which the Form was distributed, which was compiling the data, will no longer open the form, but the form will open on the other computers on the LAN.
Further, the Tracker in Adobe Acrobat 9 Pro will not open at all on the computer that distributed the form, so we can no longer use the Tracker on that computer to track other Distributed Forms.
We uninstalled Adobe 9 Proand reinstalled it - same problem - the tracker will not open.
Does anyone know if there is a limit on how many submissions can be made to an Adobe 9 Pro distributed forms database?
Did Adobe 9 fail, or was it a problem with the computer?
Did we make too many submissions, too fast?
Did Adobe 9 pro crash when it tried to compile too many submissions at one time?
HERE IS THE KEY QUESTION
Should we reformat the hard drie and try again, or is the program incapable of 800 or more submissions?
The CPU on this computer is only using 7% of its capacity.
The computer passed a system check - no issues
We are compiling on a Terabyte drive.
Thank you.
Sheila

Mke
Thank you so much for this answer. You have been a great help. I have downloaded a trial copy of Filemaker Pro and, if it can work for us, will buy it.
If you have the time, I would appreciate it if you could answer the following questions also:
1. Is it absolutely essential to have one computer as a dedicated server?
2. If the answer is "yes," can we use an "old" computer, or do we need a computer with more recent technology?
3. If we buy a new computer to be used as a server, can you recommend the components we should include?
Thank you again.
Sincerely,
Sheila Vitale

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Adobe Acrobat 9 Pro - distributed form - unreadable reponses

Have Adobe Acrobat 9 Pro - created a distributed form for emailing - emailed it to parents and most files come back readable - have 4 file that are not readable - they will print okay but they are not readable by the "responses" files - tried to save them a a new pdf file but new saved files also came back unreadable by responses file. The readable files are of a size 257K whereas the non-readable file sizes are much smaller - any ideas as to what is happening to these?

The files may have been filed out on a Mac using Preview not Reader. Preview is known to cause problem wrt form fields.

Fatal error distributing forms with Adobe Acrobat 9 Pro

Fatal error distributing forms with Adobe Acrobat 9 Pro.
I click
"Adobe Acrobat Pro/Formularer/Distribuer formularer/"
("Adobe Acrobat Pro/Forms/Distribute forms/")
and chose a form for distribution and in the picture "Distribute Form" chose
"Automatically download & organize responsees with Acrobat.com".
I then click "Next" and write an email-address to send it to (i.g. to my own)
and then click "Send".
The program quickly writes
"Authenticating email-addresses"
and then gives the following error message
"Borland Database er ikke installeret. Kan ikke indlæse tjenesteudbyder af Corel-adressekartotetek."
("Borland Database is not installed. Can not read load service provider of Corel address directory.")
When I clik "OK" I get the error message
"Adobe Acrobat has encountered a problem and needs to close. We are sorry for the inconvenience."
I have undeleted and reinstalled Adobe Acrobat many times without any effect.
The same procedure has been tried on another computer without any problem.
What is my problem and how do I resolve it ?
Operating System Windows XP
Has worked may times before
Same results with other files
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Adobe [Acrobat] 9 distribute forms issue

I'm trying to distribute forms through adobe [Acrobat] 9 and I can only send the form to people in my address book through Acrobat.com as an attachment, but not as a link.
However, I can send a link to the form to people not in my address book via Acrobat.com with no issues. I've also noticed when I add people in my address book to the list of recipients it says it can't resolve the address even though I specifically added it through the address book. We use office 365 and I'm using outlook 2007. Is there some known issue?
[Edited by host for clarity]

I'm using the retail upgrade version, currently on 9.3.0. I had to upgrade from Acrobat 7 Pro when I got my new Win7 computer.
One thougth... the more I investigate this problem, I can't help but wonder if I somehow turned off the screen that is supposed to come up when I click the Distribute Forms button. I just ran through the 20-minute video at http://tv.adobe.com/watch/creative-suite-podcast-designers/acrobat-9-complete-forms-workfl ow and it reminded me of the wizard screen that is supposed to appear with the three options (use Acrobat.com, email, internal server). I haven't seen it, which makes wonder if I checked the "always use this option" button and now I can undo it. Every option that I've tried on the Forms menu immediately takes me to the form with the purple bar mentioned in my original post.
Thanks,
Kim.

Why cannot I distribute forms in Adobe Acrobat 8 Professional (when following directions)?

Why cannot I distribute forms in Adobe Acrobat 8 Professional (when following directions)?

Hello,
When you try to open Adobe Acrobat 8 Professional, the application returns the error "Adobe Acrobat 8 Professional cannot be launched at this time. You must launch at least one other suite component (such as Adobe Photoshop) before launching Acrobat 8 Professional."
Please try to do one of the following solutions:
* Open another Creative Suite 3 application first.
*Open any other Creative Suite 3 application and follow the on-screen instructions to enter a serial number and activate your software. Then open Acrobat 8 Professional.
But if you have MAC OS - Move the Acrobat, Adobe PCD, and Adobe PDF folders.
Quit any Adobe applications that are open.
In the Finder, navigate to /Library/Application Support/Adobe.
Note: This folder path refers to the Library folder at the root level of the startup disk, not the Library folder that is inside a user's Home folder.
Move the following folders to your Documents folder or another safe location:
Acrobat
Adobe PCD
Adobe PDF
Important: Do not delete these folders.
4. Open Acrobat 8 Professional.
5. Enter your serial number when prompted.
Hope this one could help.

How to use distribute form?

I know this has probably been answered a hundred times in these forums, but my searching has not turned up any answer that is useful to me as yet, so I will try posing the question anew.
I am using Adobe Acrobat 9 Pro version 9.1.2
I have created a test that I want people to fill in and return the results to me. I would like to use the tracker, because it seems that would allow me to see who has taken the test or not. However, I really do not get how this is supposed to work.
I have a button embedded at the bottom of the form. The action on the button is mouse up submit a form. The URL is mailto:[email protected] which is my email address. I have FDF selected. When I select Distribute form, the only selections I get are "manually collect responses in my email inbox" or "automatically collect responses on my own internal server". The form I am trying to distribute is on a network drive. Because I put my email address in on the submit button, I choose the manually collect selection. I send it out under Adobe, and I do get responses back in my inbox. We use Microsoft Outlook as our mail client. Tracker never seems to acknowledge that anything has been sent nor that anyone has responded however. I did see that tracker only checks once an hour, so I waited, and still nothing.
I also tried to save it on a network drive. The online help indicates that you should be able to save to \\server\folder\ which I tried, but when I click on the link to submit, I get an invalid URL message. This is on the submit button. I put in \\server\folder\ (I use the actual server name and the folder\subfolders by the way), as directed in the documentation but the action prepends my server and folder name with http:// which results in http://\\server\folder\ which is invalid of course. The drive I am attempting to save to is not on a LAN. It is on a WAN, but all of the clients have read/write access to the drive. It is our "common" drive that we use for sharing data on the network. Windows copy function work fine for all users.
I did find some documentation indicating that I could submit to Adobe.com, but that option is not available to me for some reason when I select distribute forms. Only email or network drive. I do not seem to be able to get either to work to be able to pick up the returned forms under Tracker. It appears that my only option is to have the forms returned to me as an email, and then keep a manual list of who replys in a spreadsheet or something.
Has anyone ever had any luck getting tracker to work for forms, and if so, what is your secret?

Sorry I won't be a lot of help on this particular subject.
But what I can tell you is to be patient. The thread you are referring to certainly didn't get that many views and responces in two hours (which is roughly how long ago the time stamp says that you posted your original question).
Ther are some experts in here that I'm sure can help you out and you were very thorough describing the issue (which is a raritly in these forums) so I'm sure someone will be along eventually.
This also is a slow time of day around here. These are user to user forums so there isn't any particular person or people that are required to be here and answer questions as soon as they're asked.

How can recipients submit a distributed form via email to any email address they want?

First, a little background to describe our situation:
I have a standard Acrobat form here that I need about 20 of my salespeople to use to send to their new prospective customers, have the customers fill it out, and return the completed form to their respective salesperson.
I don't want to allow my salespeople or their customers to be able to save local copies of the form because it will include personal information about the customer. If customers were to save their completed forms and email them to our salespeople, I worry that the salespeople will accidentally send out one of those completed forms to a new customer thinking that it is a clean/unfilled version of the form (and not realizing that it includes sensitive information about another customer!)
Thus, I need a way for our customers to fill and return the forms without being able to save them locally as their own versions and then sending those new versions to our salespeople.
I believe that means that I should use the "distributed forms" method and ask the customers to "submit" the forms directly rather than save/email them on their own.
I'd like to have a single form up on our website, and our salespeople will just send out the link to that form so that customers can fill out their data and submit it. If our salespeople get into the habit of just sending out the link, and they get an email with the completed form after a customer completes it, then they'll never email around actual PDF copies of the form, so they'll avoid the risk of accidentally sending out a customer's completed form that has all their personal info on it.
Here's the problem though:
Using the "distributed form" method, whenever a form is submitted by a prospective customer, it seems that it can only be submitted/sent to the email address on the Adobe account that originally created the form (which is me), but I need the completed form to be sent directly to the salesperson who covers that customer (not me).
So, is there some way to get around this issue?
Can I create a form field that allows the customer to type in the salesperson's email address so that the completed PDF of the form is sent to that salesperson when they submit it (rather than all of them being sent to me)?This would be ideal because it would still be a distributed form that allows people to submit their forms directly to their salespersons without having to save local versions of the form w/ all their personal info and then emailing to the salesperson.
If this can't work, is there some way to make sure that when a customer fills out a form that they are required to save it as a new version under a new file name (like "NormalFileName_CustomerLastName")?If the file name is always different than the original, clean copy of the form, then it would make it less likely that my salespeople would send out the wrong version.
I know this issue must come up with people all the time! Any help would be greatly appreciated!

You would have to first change the email address that Acrobat uses (Edit > Preferences > Identity > Email Address) and then redistribute the form in Acrobat and send it to your users.

Acrobat 9 Pro Extended crashes when trying to distribute form

Hi.
I am experiencing an issue with Adobe Acrobat 9 Pro Extended on Windows XP Pro SP3 32-bit.
I have created a pdf file derived from an html and css file.
The pdf file comes out perfectly with form fields automatically detected, etc.
However, when I try to distribute the form, by clicking on
1. Forms > Distribute Form...
2. Manually collect responses in my email inbox..
3. Save a local copy and manually send it later.
Acrobat.exe crashes with faulting module acroform.api. when trying to create the response file.
Faulting application acrobat.exe, version 9.0.0.332, faulting module acroform.api, version 9.0.0.332, fault address 0x00025878.
Any ideas?
I can successfully distribute a different form created from InDesign.
Thank you.

Any ideas? there was an update on adobe dated 2/25/13. Perhaps if I uninstall it? I need advice on how to uninstall. When I view updates and click on it, and then click uninstall, it goes back to the Program Screen, in Control, for all programs. Then do I click on Acrobat and Uninstall? I am nervous about doing this. Thanks

Distribute Form does nothing in Acrobat 9.0 Standard with XP Pro

I am using Windows XP Pro SP3 and Adobe Acrobat 9.0.0 Standard via Enterprise Distribution (all features avaialble, none disabled).
I made sure that (up top) Advanced > "Extend Forms Fill-In & Save in Adobe Reader..." was selected and saved in this document.
When I click (up top) on Form > "Distribute Form", I get either no response or the Next button does not work (when trying to distribute by Outlook email).
I have used Add/Remove Programs and repaired the installation. Repair ran successfully. No change to Adobe...
I also removed the installation, rebooted, reinstalled from enterprise distribution successfully, and rebooted. No change to Adobe...
What should I try next?

Thanks for your reply.
I downloaded and applied all 19 updates, rebooting where required, and now I am up on Acrobat Standard v9.5.1. This did not resolve the issue...
I still get no action when I click Next on the "How do you want to collect responses from your recipients?" window with "Manually collect responses in my email inbox" chosen in the drop-down box. When I select "Automatically collect responses on my own internal server" in the drop-down box and then click next I can proceed to the next window and select a network folder or sharepoint server, but I will have to use my email for this distribution (some recipients are outside my company, and I don't have a sharepoint server to use)...
Also, just to be sure my first form wasn't corrupted, I created a new PDF document from my original Word document using the Start Form Wizard. The PDF created cleanly with no links or bookmarks. I did not use the "Extend Forms Fill-In" separately as you suggested. I just left it as the Form Wizard created it, then I added the four separate digital signature field boxes, one at a time (neither copying, nor using Place Multiple Fields).
This new form also would not distribute by email. What to try now?

Acrobat 9.0 Crash on importing distributed form responces

I am having problems with a particular distributed form that I am working with. I have several distributed forms with no problem when it comes to importing the forms into a responce file, save one. Whenever I open the responce file it will automatically try to import new responces and looks like it does one sucessfully but always crashes on a particular import. The last thing it says before the crash is:
"Importing data sent by Someone A. Someone, Psy.D>..."
The only thing that is odd about it is the person used a ">" insted of a "." However it would be silly if that was the problem because that might mean that data is not getting sanitized on import and is messing with the code.
I have attached a bug report that was generated.
A workable solution, if that responce form is the problem, would be if I could somehow remove the offending responce from the tracker but get the other responces.

just to better explain my problem.
1. i created the document in Word and used Adobe Acrobat 9.0 Standard to save it as a PDF and create form fields..
2. I then used acrobat.com to distributed and restricted the file to emailed recipients only.
3. The recipients received the file okay. however were prompted to create a login and password in order to access the document.
a. through my understanding they should have been able to open the file and fill it out using adobe reader or Acrobat.
b. also my understanding that acrobat.com would track the submissions - has only tracked one via Adobe Tracking Notification.
i use adobe products but an new to acrobat.com file sharing. I thought this would be a more convenient way to track and discuss the form with colleagues but am finding it to be just the opposite for them. Any insite would be helpful at this point. thank you! I hope this better illustrates my issues.

Acrobat Pro 9 forms tracker not keeping distributed form details

Help needed with an issue we are experiencing with acrobat not retaining the distributed forms details (or review documents that have been distributed). We are not able to retain the details of the distributed forms once we exit the application and close off for the day we loss the details anyone experienced this?

Can you distribute a form and check if the file "AdhocWorkflow" is present at C:\Users\<user>\AppData\Roaming\Adobe\Acrobat\9.0\Forms (if on Vista/Win 7) or C:\Documents and Settings\<user>\Application Data\Adobe\Acrobat\9.0\Forms (if on win XP)? If present, can you send it to me at ambooATadobe.com for investigating?

Created an Adobe PDF form via LiveCycle Designer ES 8.2, used the New Form Assistant, prob w/ email

I created a form to be distributed, filled in and emailed back to me for my company.
It has been working fine, but now I need to change the email address where it will be sent when the user clicks the "Submit Form" button. How?
All I need to do is change this email address, everything else is set.
Please help.
Thanks

My experience is that re-running the Distribute Form does not allow you to change the options you get on first run.
To correct this you need open the PDF in Acrobat Pro and go to Edit > Preferences and select the identity category. The email address can be changed there.
Further, when I ran Distribute Form, it made some other changes to the PDF too, because the Email submit button in my form does not work any longer in Adobe Reader. Clicking it simply prompts to save a local copy of the PDF. The submit still works in Acrobat Pro, but this is useless for a distributed form.
It seems odd that Distribute form make changes to a form which seemingly cannot be undone or further require the use of another product to change.
Paul

Acrobat 9 Distribute Forms Problem

I'm using Acrobat 9 Standard in Windows 7 Professional.
I have created a form with all the necessary fields, but when I click on the Distribute Form button, nothing happens. I've tried several ways to launch this wizard, but can't seem to get the original screen with the distribute options (Acrobat.com, internal server, email) to appear.
No matter what I try, all I get is the purple bar showing Please fill out the following form. If you are a form author, choose Distribute Form in the Forms menu to send it to your recipients. Since I am the author, I don't understand why I keep going around in circles.
Any guidance will be appreciated!
Thanks,
Kim.

I'm using the retail upgrade version, currently on 9.3.0. I had to upgrade from Acrobat 7 Pro when I got my new Win7 computer.
One thougth... the more I investigate this problem, I can't help but wonder if I somehow turned off the screen that is supposed to come up when I click the Distribute Forms button. I just ran through the 20-minute video at http://tv.adobe.com/watch/creative-suite-podcast-designers/acrobat-9-complete-forms-workfl ow and it reminded me of the wizard screen that is supposed to appear with the three options (use Acrobat.com, email, internal server). I haven't seen it, which makes wonder if I checked the "always use this option" button and now I can undo it. Every option that I've tried on the Forms menu immediately takes me to the form with the purple bar mentioned in my original post.
Thanks,
Kim.

How to edit fields on a distributed form?

Hello all, I am very new to adobe so please excuse me if this is a basic concept I have missed.
I created a PDF form and then generated a distributed file that I have been using to do a significant amount of data entry. I assumed that the distributed file was what I send to all of the data entry team. I now want to make changes to some of the fields, e.g. adding new ones, deleting old ones. I tried doing this to the distributed file directly and every time I attempt to edit the form fields Adobe crashes on me. This raises a number of questions.
1) Am I not intended to be able to edit the fields directly on the distributed file? Do I need to go back to the original file and edit there, then create a new distributed file?
2) If I don't create a new distributed file and there is a way to add/delete fields, what happens to :
A) the new fields that did not exist on prior responses, will values in this column simply be blank on old responses in my spreadsheet?
B) the old fields that no longer exist on new responses, will there similarly be a column that is perpetually empty in new responses that will contain data from prior ones
3) If I do have to create a new distributed file for every edit I do of the original form, is the easiest way to merge data into one spreadsheet by an en masse copy and paste from one excel spreadsheet into another? Is there a way to ensure the columns will all line up (e.g. do I need to make sure that the tab order places newly created fields at the end?)
Thank you!

Yes, you should make edits to the original form, as it was before you went through the Distribute Form process.
If you make changes, you will have to distribute the new version. The data won't get collected in tracker as though it were the same form. And yes, you will need to somehow manage the differences in the spreadsheet for the different forms since they will likely have different columns. Acrobat won't help you with this.

Create and Distribute Forms in Acobat Standard

Hi,
A customer has asked if it is possible to Create and Distribute Forms in Acrobat X Standard, the same way as is possible
in Acrobat X1 Pro as we are using?
thanks
Paul

Yes it is. Here's a link to the Acrobat X Standard help file: http://help.adobe.com/en_US/acrobat/X/standard/using/index.html
Specifically: http://help.adobe.com/en_US/acrobat/X/standard/using/WSB53E4545-865B-4e2e-9C87-C98847DE53A C.html

Adobe Distributed Forms

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