Adobe DPS App rejected by Apple

An app I created for a client just got rejected by Apple.
The reason given was:
"We were unable to complete your review because we could not install your app on a device.
The UIRequiredDeviceCapabilities key in the Info.plist is set in such a way that the app will not install on an iPad.
Please ensure that the app's UIRequiredDeviceCapabilities key configuration is correct. Attributes should only be placed in the UIRequiredDeviceCapabilities key if the attribute is either required for the function of the application or if it must not be present on the device. "
How am I supposed to change the UIRequiredDeviceCapabilities key configuration?
I thought that the Viewer Builder did that for you. I used V21, as the instructions said to use the most recent version. Could that be the issue?
The app, which is a simple catalogue, ran fine during testing.
What do I need to modify for them to be able to install the app on an iPad?

Yes. I did and it worked perfectly.
I thought about just re-generating the packet and rolling back the version of the builder to V20 instead of V21, and seeing if that does it, but our client is  in quite a hurry to publish this catalogue, and would prefer to not have to waste time waiting for an approval, without really knowing what the problem is.
Il giorno 20/ago/2012, alle ore 12:34, alistairgillan <[email protected]> ha scritto:
Re: Adobe DPS App rejected by Apple
created by alistairgillan in Digital Publishing Suite - View the full discussion
Just to clarify, did you create the developer IPA file and install that on your ipad?
Alistair
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4633359#4633359
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4633359#4633359. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Digital Publishing Suite by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Similar Messages

  • Adobe Air Initiates the wrong launch Image on iPhone 6 - Possible App Rejection by Apple Review Team for all developers

    I've opened a bug for this issue as well. I want to ask if anyone experiencing the same issue and has found a workaround.  Basically Air Runtime is picking up the wrong launch image when launching on iPhone 6. It defaults to [email protected] instead of the [email protected] iOS 8 picks the correct image but Air Runtime does not. Here is the link for the bug. If this is confirmed, this could result in rejection for all the app developers who optimized their apps for iPhone 6 . It is hard to catch this bug in release mode since the Air Runtime loads pretty fast and it occurs when you device is slow or doing something in the background. You can see it easily on iOS simulator or debug mode. We tried everything for a workaround but we failed.
    Bug#3831747 - Adobe Air Initiates the wrong launch Image on iPhone 6 - Possible App Rejection by Apple Review Team for a…

    Apple recommends the storyboard/xib option but you can still use launch images as assets in your root. When you open a new project in xcode you can look at Contents.json and see the naming conventions they use for iOS8. We grabbed the new naming convention from here. Also setting up in the application xml the UILaunchImages key works too. Please see the below example. It would be a better solution if Adobe Air refers to xml/info.plist values that the developer sets instead of hard-coded naming conventions.
    <key>UILaunchImages</key>
      <array>
          <dict>
              <key>UILaunchImageMinimumOSVersion</key>
              <string>8.0</string>
              <key>UILaunchImageName</key>
              <string>Default-667h</string>
              <key>UILaunchImageOrientation</key>
              <string>Portrait</string>
              <key>UILaunchImageSize</key>
              <string>{375, 667}</string>
          </dict>

  • Adobe DPS Product Catalogs and Apple

    I wanted to get some feedback from other DPS users and possibly Adobe. We have a large customer that has asked us to convert their national product catalog into a DPS version. We have integrated audio, video, 360 degree product views and other exciting interactive features. In addition next to many of the items we have plans to add a button that takes the user to the website for more information and ultimately click through to buy the products.
    Adobe in much of their marketing materials and case studies mention the DPS platform as being perfect for product catalogs. Beyond the spec work we have done for this client if authorized to move forward does anyone know if Apple would reject a product catalog. There are some DPS catalogs in the Apple store but I have heard different opinions as to whether this would be allowed. Again any insight by Adobe or other users would be appreciated.

    @eastcomms
    The customers wouldn't require their own Adobe IDs.  They would just need the username and password associated with the acrobat.com account.  Anyway, Adobe got rid of the system whereby you could invite only those acrobat.com members that you wished to view your folio via the Content Viewer when they login using their own IDs.
    But yeah, all the analytics or whatever wouldn't be available so you'd be out of luck there at least.  Still....
    Here's the harsh reality:
    There is no way that Apple is going to let you publish a catalog app.  It's never going to happen, and there's no use in even trying.  They've allowed very few of these kinds of 'promotional apps', and have taken many of them down that had been previously allowed.  In addition, Adobe has thus far shown that the marketing/brochure/catalog world isn't something they care about.  They've opted out of any sort of sideloading option that would allow your client to distribute folios via their own server, and the Enterprise package is so ridiculously priced that all but the most massive companies can't afford it.  $5000 a month?  Pfft.
    Adobe continues to look upon DPS soley as a platform delivery system for magazines, and that's fantastically short-sighted.  If I were heading up the DPS team over there, the very first thing I'd do is open the entire platform up to corporations and business who wish to publish in-house and client facing materials.  My God, the money to be made with REASONABLY priced Enterprise packages is astounding.  I kid you not, I just had 2 meetings today where teams are absolutely loving the DPS platform, but cannot even remotely justify the enormous per month fee associated with the Enterprise package.  Adobe forgets that it's individual departments, not the corporation as a whole, that need to foot the bill.  Unless you're Conde Nast, I suppose.  But for the rest of us who aren't in the publishing industry...
    The absolute best thing you could do for your client is direct them to someone who can make a custom app; one that can be distributed from their servers via a web-based registration and download system.  If they've got the chops they can even build-in a tracking system.  It's going to be far cheaper and way more flexible at this point when compared to Enterprise DPS.  Take a cut off the top as a referral fee if need be. 

  • App rejected by Apple

    Our single edition app was rejected by Apple:
    Viewer Builder: v1.8.0
    Viewer Version: v1.8(32911)
    2.3: Apps that do not perform as advertised by the developer will be rejected
    We found that your app did not achieve the core functionality described in your marketing materials or release notes, as required by the App Store Review Guidelines.
    Your app has the UIFileSharingEnabled key set to true in the Info.plist, but this feature is not functional
    When file sharing is enabled, the entire Documents folder is used for file sharing. Files that that are not intended for user access via the file sharing feature should be stored in another part of your application's bundle. If your application does not require the file sharing feature, the UIFileSharingEnabled key in the Info.plist should not be set to true.
    For discrete code-level questions, you may wish to consult with Apple Developer Technical Support. Please be sure to prepare any symbolicated crash logs, screenshots, or steps to reproduce the issues for when the DTS engineer follows up. For information on how to symbolicate and read a crash log, please see Tech Note TN2151 Understanding and Analyzing iPhone OS Application Crash Reports.

    Sorry, answer already in this post:
    http://forums.adobe.com/message/4170416#4170416

  • DPS App Rejected

    Hello, its my +/-30 DPS app and bad surprise i`ve have got today morning from Apple
    We found that your app has an associated free subscription, however, it does not include a mechanism for the user to sign up for the free subscription.
    I have no idea what to do.
    Pls help

    This indicates your iTunes shared secret is invalid or not entered in the Dashboard.
    The solution is covered here:
    http://helpx.adobe.com/digital-publishing-suite/kb/error-server-communication-problem-subs cription.html

  • Adobe DPS app v31 crash

    Hello,
    I've built a v31 app ( iOS ) with Adobe DPS Builder and installed it on the ipad.
    This first time i open the app it crashes, working fine the next time i start it.
    I've tried to upload this version to itunes, but it was rejected because of this issue.
    Is it a known problem? Is it something with my app version?
    The last version that was ok was v29. v30 had problems with logins and v31 is crashing on first startup.
    I can't build v29 apps anymore..
    Thank you,
    Diogo Neves

    Diogo,
    We became aware of a potential crash recently and are working on a fix. It may be the same crash you are experiencing. The crash isn't happening all the time, and it will only happen on first launch. Unfortunately, it's not easy to reproduce consistently, so if you uninstall and reinstall the app, then launch you might not see the problem again.
    We hope to have a public fix released quickly.
    I'm not aware of V30 login problems that would prevent you from using that version. What exact issue were you experiencing?
    -nate

  • Adobe DPS apps and cryptography/encryption

    Hello,
    We just used the Adobe DPS Single Edition to create an awesome animated storybook for kids (by placing m4v video overlays on every page).  So, we are now ready to upload our app to the App Store.
    As part of the submission process, we are being asked the following:
    "Is your product designed to use cryptography or does it contain or incorporate cryptography?"
    What does this mean??  Does this apply to apps created with DPS Single Edition?  How would a DPS user even know the answer to this?

    Select No. The custom viewer doesn't include cryptology.

  • Can you create a Adobe DPS app that use Web Services

    I'm looking to create a DPS app that uses web services to pass data to and from a web server when the user has an internet connection, but when the user is offline stores data locally until an internet connection is established and then passes the locally stored data to the web server. Is this possible with DPS/

    It's challenging but it's possible. Hint: local storage.

  • App rejected by apple 11.13.  Referenced the "Create Account" link in Sign In box

    We have a multi-folio entitlement app (enterprise level) which we use to authenticate our current subscriber base.  In various places in the app we link to the website where a user can create an account and authenticate that account with a subscriber number.  The link goes to our website.  We are not trying to sell any subscriptions through this process. 
    The message from apple was the following:
    "The pages shown have links to outside webpages for account creation. The Sign In dialog also has a link for Create an Account which links to the same webpage. This is not in compliance with 11.13"
    This is the account creation URL referred to by Apple:
    http://www.ainonline.com/dpsregistrationform_isSubscriber
    Nothing has changed about this process since we launched the app back in April and now we cannot update the app.  Do we need make the Account Creation process an in-app function?  Does DPS have the tools for this?  I would imagine most publishers need a way to authenticate current subs via some sort of authentication process and the App Builder only has an option to link to an outside URL. 
    Any guidance would be greatly appreciated - thank you. 
    Dave

    You should make sure that your external website does not allow purchase of a subscription and then appeal the rejection. The guideline says:
    "Apps that link to external mechanisms for purchases or subscriptions to be used in the App, such as a "buy" button that goes to a web site to purchase a digital book, will be rejected"
    Let them know that it doesn't allow for subscription purchase and is solely to create an account for use in the application.
    Neil

  • Top 10 reasons for app rejection by Apple

    Found this Apple page:
    https://developer.apple.com/app-store/review/rejections/
    It made me wonder if Apple's own software had to go through this review process, for example Pages 5, would it have been rejected?
    Peter

     

  • Adobe iphone app + xmpp without apple push?

    Hello,
    I'm currently working on a chat application with xmpp as the protocol. Can you please advice if i can use xmpp for the iphone application to push mesages even when the app is not active on the iphone?

    I have the same problem I can't even update apps I already have the only way to fix it is to put I the details I have tried every other way I hope I helped :)

  • App Rejection ny apple store

    when i login itunes, error "the itunes store is temporarily unavailable. please try again later". What happen i dont understand? Please Help me..

    Hey there,
    It sounds like you are unable to load the iTunes Store when you click the link in iTunes on your PC. I would start with the troubleshooting from the following article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Troubleshoot issues in Windows
    If you haven't been able to connect to the iTunes Store for more than a day (and other customers on our discussion boards aren't experiencing similar issues) a software or Internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Find out which ports and servers need to be allowed for iTunes Store access.
    Update iTunes to the latest version.
    If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
    Try the steps to troubleshoot iTunes Store connectivity in Windows.
    As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
    Try disabling any proxies built-in to Windows. You should avoid proxies because they can cause issues.
    If you're receiving a specific error message, follow these steps.
    If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
    If the issue persists, I would next use the Hosts file troubleshooting in the Windows section located toward the bottom of the article for additional assistance.
    Then, if your issue is still unresolved, follow these steps.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • Apple rejected a DPS app for being "too book-like"

    Had anyone ever had a DPS app rejected for being "too book-like." We just had our first DPS iPad app rejected from iTunes for being too "book-like." The app we designed is a one off show catalog, with interactive images and videos. Has anyone had this same experience with Apple? If so what was the resolution?

    REJECTED AGAIN!
    My app is a digital scrapbook.  Been working on this for over a year. 
    Here is part of what I sent in my appeal:  (sorry it is long--but I'm just flabbergasted they rejected me twice!)
    “One FlyGirl's WWII Scrapbook” was created to be an exciting, illustrated, multimedia app.  With interactive elements on almost every page, it is filled with pictures, videos, music, and graphics.   With great respect, I submit the following clarification.
    Even though the title includes the word ‘book,’ it is not a book; rather, it is an interactive journey into the life of a female pilot, flying American military aircraft in World War II.  The centerpiece of the app is the visual experience, propelled by the interactivity and the sounds.    It is the interactivity that is part of the character and fun of the scrapbook.    I do not believe a more traditional ibook would create the same stimulating, engaging learning experience as this app does.
    Many of the screens created for this app cannot be duplicated in an ibook.    In particular, please consider the following: 
    Interactive overlays that include dynamic photos with pinch and zoom, panoramas and scrollable frames, html5 animation, and over 60 screens with Multi-State Objects.
    WASP Across America: US MAP with over 100 buttons.    Clicking the buttons on the map brings up faces and video clips of individual WASP (the overlooked Women Airforce Service Pilots, WWII). 
      Congressional Gold Medal:  The gold medal spins as it is ‘swiped’ showing both sides.  (The spinning Gold Medal looks fabulous on the ipad)
    Music or sounds play as soon as the next screen loads or a button is pressed, causing the sound to play.
    NOW WHAT do I do???? 
    Any suggestions?  There are over 100 screens (OK, PAGES)-- each will have to be completely re-done for ibooks2.   Any suggestions on how, using DPS, I can create more of an APP to apple's satisfaction???
    Thakns much!

  • How do i print from an app created with adobe dps from my ipad

    I know Apple's own iOS apps can print from iPads and iPhones using AirPrint.
    How do I enable support for printing from an Adobe DPS app on an iPad or iPhone

    Neil,
    Sorry to resurrect this old thread, but I was able to do this in the past, but it no longer works (probably because something changed in an update). We needed a folio in our app to be able to download and print a PDF. I set up a web page with a poster image placeholder that, when tapped (or clicked in a web browser) would download the PDF, display it, and from there you could print it. Tested successfully in both a live mulit-folio app and Adobe Content Viewer. It's been a while (almost a year) since we tested this, and I returned to it because a customer is asking for that, and found that it no longer works. I can't remember the last step (the "print it" step) and how it was invoked, but I think it was via the iOS share icon (the square with the arrow poking out the top) that no longer presents in the app. Am I going crazy, or is this something that was consciously shelved by Adobe? We really need this to work!
    Thanks,
    Steve

  • Optional Policy Link - DPS app builder v26

    Hi,
    In the last update the DPS app builder received a new field.
    I had a app reject by Apple with this message
    maybe I believe that is because this new url field. Anyone more have had this issue already
    11.13: Apps that link to external mechanisms for purchases or subscriptions to be used in the app, such as a “buy" button that goes to a web site to purchase a digital book, will be rejected
    We found that your app provides access to external mechanisms for purchases or subscriptions to be used in the app, which is not in compliance with the App Store Review Guidelines
    Regards
    __Felipe

    Do you mean for the privacy policy link? What URL did you use? Apple will reject applications if they can find an URL that will take the user to a site that can be used to purchase items. You need to make sure you provide an URL that doesn't have a way to navigate to other areas of your website that allow purchasing.
    Neil

Maybe you are looking for