Adobe DPS app v31 crash

Hello,
I've built a v31 app ( iOS ) with Adobe DPS Builder and installed it on the ipad.
This first time i open the app it crashes, working fine the next time i start it.
I've tried to upload this version to itunes, but it was rejected because of this issue.
Is it a known problem? Is it something with my app version?
The last version that was ok was v29. v30 had problems with logins and v31 is crashing on first startup.
I can't build v29 apps anymore..
Thank you,
Diogo Neves

Diogo,
We became aware of a potential crash recently and are working on a fix. It may be the same crash you are experiencing. The crash isn't happening all the time, and it will only happen on first launch. Unfortunately, it's not easy to reproduce consistently, so if you uninstall and reinstall the app, then launch you might not see the problem again.
We hope to have a public fix released quickly.
I'm not aware of V30 login problems that would prevent you from using that version. What exact issue were you experiencing?
-nate

Similar Messages

  • I downloaded the last version of Flash Player this morning (in Europe) but when I start the Install Adobe Player.app it crashes every time !

    I downloaded the last version of Flash Player this morning (in Europe) but when I start the Install Adobe Player.app it crashes every time (I already unsinstalled the last Flash version and re-installed the new version many times but it doesn't work) and I always get this message (it's a summary because the real one is very very long - if you want the long version to help me with all the " facts ", just ask - thanks in advance " :
    Process:         Install Adobe Flash Player [1292]
    Path:            /Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Install Adobe Flash Player
    Identifier:      com.solidstatenetworks.awkhost
    Version:         3.3.6.0 (3.3.6.0)
    Code Type:       X86 (Native)
    Parent Process:  launchd [206]
    User ID:         501
    Date/Time:       2013-02-08 15:28:46.957 +0100
    OS Version:      Mac OS X 10.8.2 (12C60)
    Report Version:  10
    Interval Since Last Report:          2909 sec
    Crashes Since Last Report:           10
    Per-App Interval Since Last Report:  15 sec
    Per-App Crashes Since Last Report:   3
    Anonymous UUID:                      9F1AAA7D-58CF-CECE-AA15-31385DEBF4E2
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    VM Regions Near 0:
    --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Install Adobe Flash Player
        __TEXT                 0000000000001000-0000000000050000 [  316K] r-x/rwx SM=COW  /Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Install Adobe Flash Player
    Model: MacBookPro6,1, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.57f16
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020 "

    I went on the Adobe website and I found this which helped me completely (thank to you Kaolay001) :
    17.
    Kaolay001
    8 feb. 2013 07:20   in reply to Hmalina
    http://forums.adobe.com/message-abuse!input.jspa?objectID=5057993&objectType=2
    Report
    How i solved:
    1 Mount the Flash Player installer .dmg file
    2 Copy the "Install Adobe Flash Player" file to desktop or any other directory as preferred
    3 Open terminal and cd to desktop or the other directory
    4 Run the following command on terminal: sudo ./Install\ Adobe\ Flash\ Player.app/Contents/MacOS/Install\ Adobe\ Flash\ Player
    5 Insert the password when asked

  • Adobe DPS App rejected by Apple

    An app I created for a client just got rejected by Apple.
    The reason given was:
    "We were unable to complete your review because we could not install your app on a device.
    The UIRequiredDeviceCapabilities key in the Info.plist is set in such a way that the app will not install on an iPad.
    Please ensure that the app's UIRequiredDeviceCapabilities key configuration is correct. Attributes should only be placed in the UIRequiredDeviceCapabilities key if the attribute is either required for the function of the application or if it must not be present on the device. "
    How am I supposed to change the UIRequiredDeviceCapabilities key configuration?
    I thought that the Viewer Builder did that for you. I used V21, as the instructions said to use the most recent version. Could that be the issue?
    The app, which is a simple catalogue, ran fine during testing.
    What do I need to modify for them to be able to install the app on an iPad?

    Yes. I did and it worked perfectly.
    I thought about just re-generating the packet and rolling back the version of the builder to V20 instead of V21, and seeing if that does it, but our client is  in quite a hurry to publish this catalogue, and would prefer to not have to waste time waiting for an approval, without really knowing what the problem is.
    Il giorno 20/ago/2012, alle ore 12:34, alistairgillan <[email protected]> ha scritto:
    Re: Adobe DPS App rejected by Apple
    created by alistairgillan in Digital Publishing Suite - View the full discussion
    Just to clarify, did you create the developer IPA file and install that on your ipad?
    Alistair
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4633359#4633359
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4633359#4633359. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Digital Publishing Suite by email or at Adobe Forums
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Adobe DPS apps and cryptography/encryption

    Hello,
    We just used the Adobe DPS Single Edition to create an awesome animated storybook for kids (by placing m4v video overlays on every page).  So, we are now ready to upload our app to the App Store.
    As part of the submission process, we are being asked the following:
    "Is your product designed to use cryptography or does it contain or incorporate cryptography?"
    What does this mean??  Does this apply to apps created with DPS Single Edition?  How would a DPS user even know the answer to this?

    Select No. The custom viewer doesn't include cryptology.

  • Can you create a Adobe DPS app that use Web Services

    I'm looking to create a DPS app that uses web services to pass data to and from a web server when the user has an internet connection, but when the user is offline stores data locally until an internet connection is established and then passes the locally stored data to the web server. Is this possible with DPS/

    It's challenging but it's possible. Hint: local storage.

  • How do i print from an app created with adobe dps from my ipad

    I know Apple's own iOS apps can print from iPads and iPhones using AirPrint.
    How do I enable support for printing from an Adobe DPS app on an iPad or iPhone

    Neil,
    Sorry to resurrect this old thread, but I was able to do this in the past, but it no longer works (probably because something changed in an update). We needed a folio in our app to be able to download and print a PDF. I set up a web page with a poster image placeholder that, when tapped (or clicked in a web browser) would download the PDF, display it, and from there you could print it. Tested successfully in both a live mulit-folio app and Adobe Content Viewer. It's been a while (almost a year) since we tested this, and I returned to it because a customer is asking for that, and found that it no longer works. I can't remember the last step (the "print it" step) and how it was invoked, but I think it was via the iOS share icon (the square with the arrow poking out the top) that no longer presents in the app. Am I going crazy, or is this something that was consciously shelved by Adobe? We really need this to work!
    Thanks,
    Steve

  • Recent Update causes my App to crash. What should I do?

    Recent update causes my Adobe Revel App to crash. What can I do?

    Are you using ios? Is your app crashing or not installing an update?
    There is an issue that the Revel version 2.3.2 on iOS does not seem to install.  We are working with Apple to resolve it as quickly as possible. We sincerely apologize for the inconvenience this is causing you. In the mean time, you can still access your photos on adoberevel.com from a browser and from our mac, win8, and android apps.
    If you are using a different platform, please let us know the details.
    Pattie

  • Direct entitlement on Android devices - DPS App Builder

    Hi,
    We already have a direct entitlement application based on Adobe DPS - Library and Store SDK published to the Apple Store. This application works perfectly. I needed to build this same application for android devices and upload to the google play store.
    If I choose iOS as my target device in the Adobe DPS App Builder then I select Multi Folio with Entitlement as App type under the Entitlement Details I can set our custom Entitlement server as Service URL.
    But if I choose Android as target device, there are no option to set the custom Entitlement server so if I build the application and test on the Android tablet the application shows all the folios as it has no connection with our entitlement server.
    Thank you for your answers,
    Peter

    Please check the difference between the Android and iOS Entitlement Application details. Where can I set the entitlement server on the Android application? On iOS it is the 'Service URL'. Thanks.

  • Can you move a magazine app designed by another company to Adobe DPS?

    My company had a digital company (who shall remain nameless) produce their magazine app under the (digital company's) information. I want to transfer everything over to Adobe DPS because frankly, this digital company did not live up to their promises, have terrible customer service, and are strictly just adding buttons to a pdf (not interactive at all). With that said, do I need to start from scratch and build a new app? Or can I just obtain the app that's already been created? If not, do I just tell the other company to delete our app? Thanks!

    If you move to DPS you'll wind up building a new application using our tools and submitting that to Apple as an update to the existing application. Your readers will see an update to the app and when they download it they'll have the new version.
    What is more complicated to sort out is whether readers would still be entitled to content they'd previously purchased. That depends a lot on you previous setup, how the previous product handled purchases, etc.
    Neil

  • How can I replace an existing app on iTunes that was created with PhoneGap to a new version created with Adobe DPS? I get a 'supported devices' error message when I try to upload to iTunes! HELP!

    I created an app using PhoneGap a couple of months ago, and have now just amended it using Adobe DPS. But when I come to upload it to iTunes, I get the error message "This bundle does not support on or more of the device supported by the previous app version" How can I correct this?

    I suspect your PhoneGap app was flagged as running on both iPad and iPhone. You'll need the same from DPS. You can do this in AppBuilder at the start of the wizard where it asks what kind of devices you want to support. Note that this is only available to DPS Professional and Enterprise customers. If you are a Creative Cloud customer building a Single Edition application it will only support iPad.
    Neil

  • Can you create apps after 1st May 2015 using Adobe DPS single edition?

    Can you create apps after 1st May 2015 using Adobe DPS single edition?
    I currently have SE via creatieve cloud - one of the only reasons we switched to CC was for the DPS SE.
    Does anyone know if this capability will just be 'switched off' at midnight 1st May 2015?? There are huge costs for going the enterprise route but with no date in sight for Publish to be launched I am not sure I can wait for this, or should I???

    Adobe states: Please note that the Digital Publishing Suite, Single Edition, service will be available for use until May 1, 2015, but beyond that date the service will no longer be available.
    So essentially my licence will expire on 1st May - Adobe's note just mentions 'service' -  even though part of CC and I will not be able to maintain my app or create any more IPA's after 1st May. I can't beleive there is nothing to switch over to other than paying thousands of pounds for enterprise??
    Just all so vauge, feels like a plug is going to be pulled and thats it??? Maybe I am missing something?

  • Why does Adobe Creative Cloud desktop app keep crashing?

    After loggin in to my account via the adobe Creative cloud desktop app the timer spins for a few seconds and then crashes without generating a report. I am on Mac OS10.7.5. I have done an uninstall of Creative cloud and reinstall of latest version. No joy. I have done a complete clean of Cloud using the app from the Adobe web site. After reinstall of Cloud problem still exists. I have renamed the OOEB file in Application Support so a new one is generated. Same problem. My loggin details work when I go into my account online. When I try to install apps from there it opens the desktop app and crashes. Any ideas?

    Hi Jos,
    Adobe creative cloud desktop does support proxy auto config file however you may need to open outbound for below Adobe links on your firewall.
    Address
    Ports
    ccmdls.adobe.com
    443
    ims-na1.adobelogin.com
    80
    443
    ims-prod06.adobelogin.com
    443
    na1r.services.adobe.com
    80
    443
    prod-rel-ffc-ccm.oobesaas.adobe.com
    443
    prod-rel-ffc.oobesaas.adobe.com
    443
    lm.licenses.adobe.com
    80
    443
    ccmdl.adobe.com
    80
    swupmf.adobe.com
    80
    swupdl.adobe.com
    80
    prod.acp.adobeoobe.com
    443
    interaction.adobe.com
    443
    Thanks,
    Ashish

  • Since installing Maverick, all Adobe CC apps crash when I am trying to save or import.

    Since installing Maverick, all Adobe CC apps crash when I am trying to save or import.  I might be able to save the file if I do not try to select anything other folder than the current folder that opens (last opened).  I do not use the cover view option (I see some have had problems with that), but almost always have it in list view.
    Is there some setting I need to set or is there a fix for this somewhere?
    Also, is it just me or does it seem like Mac crashes more now with Maverick than before?

    Here is a portion log from Photoshop CC from Step 1
    Date/Time:       2013-11-22 19:22:56 -0500
    OS Version:      10.9 (Build 13A603)
    Architecture:    x86_64
    Report Version:  18
    Command:         Photoshop
    Path:            /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
    Version:         14.1.2 (14.1.2.427)
    Parent:          launchd [205]
    PID:             437
    Event:           hang
    Duration:        1.16s (process was unresponsive for 9 seconds before sampling)
    Steps:           12 (100ms sampling interval)
    Hardware model:  iMac9,1
    Active cpus:     2
    Fan speed:       798 rpm
    Free pages:      338236 pages (+1861)
    Pageins:         16 pages
    Pageouts:        0 pages
    Swapins:         0 pages
    Swapouts:        0 pages
    Process:         Adobe Photoshop CC [437]
    Path:            /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
    Architecture:    x86_64
    Parent:          launchd [205]
    UID:             501
    Task size:       55405 pages
    CPU Time:        1.087s
    Note:            Unresponsive for 9 seconds before sampling
      Thread 0x3216     DispatchQueue 1          priority    0-35   cpu time   1.086s
      12 ??? (Adobe Photoshop CC + 10804) [0x100002a34]
        12 ??? (Adobe Photoshop CC + 2967993) [0x1002d49b9]
          12 ??? (Adobe Photoshop CC + 2967772) [0x1002d48dc]
            12 ??? (Adobe Photoshop CC + 556898) [0x100087f62]
              12 ??? (Adobe Photoshop CC + 23843020) [0x1016bd0cc]
                12 ??? (Adobe Photoshop CC + 23838178) [0x1016bbde2]
                  12 -[NSApplication run] + 646 (AppKit) [0x7fff86dfea29]
                    12 ??? (Adobe Photoshop CC + 23836328) [0x1016bb6a8]
                      12 ??? (Adobe Photoshop CC + 23833549) [0x1016babcd]
                        12 -[NSApplication sendEvent:] + 2021 (AppKit) [0x7fff86fae744]
                          12 ??? (AdobeOwl + 223946) [0x1043f6aca]
                            12 -[NSWindow sendEvent:] + 3721 (AppKit) [0x7fff8700df71]
                              12 ??? (Adobe Photoshop CC + 24599380) [0x101775b54]
                                12 ??? (Adobe Photoshop CC + 24595429) [0x101774be5]
                                  12 ??? (Adobe Photoshop CC + 547869) [0x100085c1d]
                                    12 ??? (Adobe Photoshop CC + 541782) [0x100084456]
                                      12 ??? (Adobe Photoshop CC + 9041949)
    I also see this message:
    *** Assertion failure in -[PSCocoaMenu itemAtIndex:], /SourceCache/AppKit/AppKit-1265/Menus.subproj.NSMenu.m:865
    Also, here is a .hang report that I found
    Path:            /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
    Process:         Adobe Photoshop CC [939]
    Path:            /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
      11 ??? (Adobe Photoshop CC + 10804) [0x100002a34]
        11 ??? (Adobe Photoshop CC + 2967993) [0x1002d49b9]
          11 ??? (Adobe Photoshop CC + 2967772) [0x1002d48dc]
            11 ??? (Adobe Photoshop CC + 556898) [0x100087f62]
              11 ??? (Adobe Photoshop CC + 23843020) [0x1016bd0cc]
                11 ??? (Adobe Photoshop CC + 23838178) [0x1016bbde2]
                                          11 ??? (Adobe Photoshop CC + 23838420) [0x1016bbed4]
                                            11 ??? (Adobe Photoshop CC + 554787) [0x100087723]
                                              11 ??? (Adobe Photoshop CC + 555164) [0x10008789c]
                                                11 ??? (Adobe Photoshop CC + 582218) [0x10008e24a]
                                                  11 ??? (Adobe Photoshop CC + 551140) [0x1000868e4]
                                                    11 ??? (Adobe Photoshop CC + 1096492) [0x10010bb2c]
                                                      11 ??? (Adobe Photoshop CC + 1066245) [0x100104505]
                                                        11 ??? (Adobe Photoshop CC + 1106928) [0x10010e3f0]
                                                          11 ??? (Adobe Photoshop CC + 9028189) [0x10089c25d]
                                                            11 ??? (Adobe Photoshop CC + 543403) [0x100084aab]
                                                              11 ??? (Adobe Photoshop CC + 9047434) [0x1008a0d8a]
                                                                11 ??? (Adobe Photoshop CC + 539561) [0x100083ba9]
                                                                  11 ??? (Adobe Photoshop CC + 23909304) [0x1016cd3b8]
            11 ??? (Adobe Photoshop CC + 24013556) [0x1016e6af4]
              11 ??? (Adobe Photoshop CC + 26858074) [0x10199d25a]
                11 ??? (Adobe Photoshop CC + 26851948) [0x10199ba6c]
                  11 ??? (Adobe Photoshop CC + 26855800) [0x10199c978]
                    11 ??? (Adobe Photoshop CC + 2771725) [0x1002a4b0d]
            11 ??? (Adobe Photoshop CC + 24013556) [0x1016e6af4]
              11 ??? (Adobe Photoshop CC + 2351757) [0x10023e28d]
             0x100000000 -        0x103bb5f07  com.adobe.Photoshop 14.1.2 (14.1.2.427) <CC99E953-1231-383F-BC67-BCE95BA4E2A7> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
             0x106bf3000 -        0x107282fef  com.adobe.PlugPlugOwl 4.0.1.34 (4.0.1.34) <762B5A6D-E532-3EDD-9E8C-6A52F77BF985> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/PlugPlugOwl.framework/Versions/A/PlugPlugOwl
             0x10ff7d000 -        0x10ffffff7  MultiProcessor Support <551607FA-AC71-39ED-871E-0F26335ADF89> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support
             0x116600000 -        0x116848ff7  com.adobe.PSAutomate 13.0 (13.0) <C674EBC3-36AA-368A-B400-0EB597CC8F23> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Extensions/ScriptingSupport.plugin/Contents/M acOS/ScriptingSupport
             0x1168cb000 -        0x1168d9fff  com.adobe.boost_threads.framework 7.0.0 (7.0.0.0) <C44EEFDE-8A50-303A-8DF6-197E37C34DFC> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
             0x118bb8000 -        0x118c19ff7  com.adobe.dvatransport.framework 7.0.0 (7.0.0.0) <0BF14F9A-4525-3A85-8F11-174E23A01D57> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/dvatransport.framework/Versions/A/dvatransport
             0x11cfdd000 -        0x11d227fff  com.adobe.dvacore.framework 7.0.0 (7.0.0.0) <DE7B7941-89B3-3A19-A7BE-28E9BB2BC2DD> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
    Path:            /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/AdobeCrashDaem on.app/Contents/MacOS/AdobeCrashDaemon
    Parent:          Adobe Photoshop CC [939]
    Responsible:     Adobe Photoshop CC [939]
    Responsible:     Adobe Photoshop CC [939]
    Not sure if any of this helps...

  • ALL ADOBE CC APPS CRASH UPON OPENING

    So I'm just trying to figure out why it's such a common problem that the Adobe CC apps crash that there is no simple fix to find online. I've been jumping through hoops, following all sorts of forums but none them help. Even went as far as disabling my graphics card and launching the apps. I'm paying for the worst product ever in my life. And when I chat with someone they refer me to call Adobe during business hours. Well I work and go to school full time during the time my time does not have any room to haul my laptop and play trouble shoot. Guess I have to miss work and skip school to get money's worth. Thanks a lot Adobe. In my major I will be using Adobe products across the board. If there is anyone out there who has found a solution please let me know. Or hey I know if anyone who works for Adobe has a solution can you please help me out.

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Uploading Apps Problem from adobe DPS to Apple Application Loader

    I have create an apps from adobe DPS builder, but when i upload via application loader, it show the dialogue box as below. What does it means? Any solution to solve this out? Thanks.

    I know absolutely nothing about DPS, but the error looks pretty self-explanatory to me. You can't use non-roman glyphs in your file names.

Maybe you are looking for