Adobe form hangs on click of buttons

Hi,
Currently i have adobe live cycle designer 8.0 and adobe reader 8.1.2.  I can view the form ,edit and enter values. But the moment , i submit the form data  using button outside the form (on wd abap appl) / or inside the form, the form just hangs.
The same form works fine on my colleague's machine.  I have windows vista, not sure where the issue is in the installation.
I tried installing Adobe reader 9.3.. but that doesnt open the form at all. Tried a couple of versions, but no clue. Please let me know if you have any clue.
Thanks.
Saujanya

Hi Saujanya,
This could by caused by the network, the used browser or additional browser plugins. Try to do the following:
1. Test with an alternative browser (if you are on a SP which supports different browsers than IE, see PAM, http://service.sap.com/pam): If it works with Firefox, then you know the problem is caused by IE and not by the OS, network, ...
2. Deactivate/uninstall all additional browser plugins/add-ons (like google toolbar, Yahoo toolbar, ...)
3. Create a client trace as explained in SAP note 999998. Maybe there's a hint in the trace. Watch for something like "ERROR".
4. Install a HTTP sniffer (like "fiddler") on both machines and compare the network traffic. Maybe there's a request with a 4xx HTTP status code?
5. How is the machine connected to your network? Is it behind an additional webproxy?
Hope one of this helps,
Ralf

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