Adobe Muse - Damaged File

I have an Adobe Muse file that won't open and gives me the error message "Adobe Muse file is damaged and cannot be opened."
Any ideas on how to recover?

Same thing happened to me last night.
Muse file stored in folder on desktop.
Put PC in standby mode overnight.
Came back to the file and received: "Adobe Muse file is damaged and cannot be opened."
It seems this is trending. Do we need to make back-ups of our Muse files?
Thanks,

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This Adobe Muse site file is damaged and cannot be open.

Hi all,
While making some edits to my muse site, my mac froze, and I waited for about 10 mins and it was still frozen--so I forced restarted my computer. Upon re-opening the file, I received the message "This Adobe Muse site file is damaged and cannot be open." I was wondering if there is any way to recover the file. I have a very recent HTML export of the site, is there a way to re-import that into a muse file? Or perhaps the file is somehow able to recover? I'm on an iMac that was just bought. It's pretty frustrating because my last backup was from two weeks ago and there have been major updates to the design of the site. At the very least, I have the latest export to copy the layout from, but my site is 50+ pages. Thanks in advance for any help.
-Jack

I don't have good news. The file is truncated. It's shorter than it should be and the missing information isn't something I can manufacture.
From your description of events and looking at the information in your log file we believe you hit a rather obscure weakness in the Mac OS, or perhaps Mac hardware or the hard drives/controllers used. When an application writes to a file and requests the file be flushed to the physical media, two things occur. The first is the data is written to the physical media and the second is a table on contents on the media is updated to indicate the new length of the file. In this case it appears the Save completed successfully as far as Muse could tell (the success is reported in the log), but what probably occurred is either a very low-level OS crash and/or your restart of the computer occurred before the length of the file was updated in the table of contents.
Unfortunately, after some time spent searching online, it doesn't appear as though there are any Mac OSX tools that will re-extend a file without altering the bytes in the newly extended area. Or at least I couldn't find any (and it makes sense for security reasons that the old data wouldn't be there when the file was re-extended). Even if there is such a tool, it's very likely other activity on your machine since the restart has already overwritten those bytes with some other file, so the missing part of the file is now gone.
I'm sorry, but I'm not aware of any way to recover or repair your file.

This Adobe muse site file requires a newer version of Adobe Muse. I want to comeback to old version Adobe muse i need help to open my file thanks

This Adobe muse site file requires a newer version of Adobe Muse. I want to comeback to old version Adobe muse i need help to open my file thanks

Hi,
You may need to design the site again in older version OR may be copy and paste in place from new to old except what is new in the latest version.
Hope that helps!
Kind Regards,

Please Help! Received an error message in Adobe Muse stating file cannot be opened.

I am worried my Adobe Muse file is long gone. Adobe Muse crashed on me in the middle of designing a website. I tried to re-open the file and it states This Adobe Muse site file cannot be opened. no records in main.active table. I am not sure what to do. Pleae help!!

Next to the file you were attempting to Save As to when the crash occurred, you should find a file with the same name but ending in "renamed" plus some numbers. Delete the unopenable flie and change the name of the "renamed" file to be the original file name with a .muse file extension. You should find it's the original file you had opened.
Are you working with the .muse file stored on a file server? Or is it on a local drive?

This Adobe Muse site file requires a newer version of Adobe Muse. Please update... I

The thing is, I created a site using Muse last week. Today, I am trying to open it but a message appears saying: <This Adobe Muse site file requires a newer version of Adobe Muse. Please update to the latest version>, but when I try to update the app, creative cloud says Muse is up to date and there is no option to update it. I need to solve this urgently please, I really need this file working today.
Thank you.

If you're part of the Beta program for Muse, this dialog would be displayed if the file was opened and saved using a Prerelease/Beta version of Muse. (Once saved with a newer version of Muse, a file can no longer be opened by the older version(s).) If that isn't your situation, please send us the .muse file at [email protected] (along with a link to this thread for context) so we can investigate further. If the file is larger than 20Mb you can send it using a service such as DropBox, WeTransfer, Adobe SendNow, etc. Thanks.

This adobe Muse site file is damaged and cannot be opened.

This is a nightmare. I finished this website, went to go and update and got the message that the site file is damaged and cannot be opened. Are you serious? What can be done to get the file back, and how can this be prevented from happening again? I may have to completely toss out Adobe Muse because this is not good. Please help.

Please send us the .muse file and the MuseLog.txt file from your Documents folder to [email protected] along with a link to this thread. If the files are larger than 20Mb you can use a service like Adobe SendNow, Dropbox, WeTransfer, etc. (If you use a service, please include your return e-mail address in the body of the message, since not all services include it in the sharing invite they send.) Thanks.
Was the file stored in a synchronized folder (i.e. Dropbox, Creative Cloud Files folder, etc.)?

Lightbox (jQuery Lightbox Evolution) made in Adobe Edge, doesn´t work in Adobe Muse (oam file)

Hi!, I got a problem that I can´t fix it, or I don´t know how to do it in Adobe Muse.
First I have the Jquery Lightbox Evolution ready to do it in Adobe Edge.
I could work the lightbox in Edge perfectly doing this:
1. I added the JS files of the Jquery Lightbox Evolution into EDGE :
2. I wrote this code in STAGE - COMPOSITIONREADY:
yepnope({load: "js/lightbox/themes/classic/jquery.lightbox.css",complete: function() {}});
3. I wrote this CLICK code into the blue box animation;
{$.lightbox("images/4.jpg");return false;};
4. Now, if I do a Preview, and if I click into the blue box animation, appears the Jquery Lightbox Evolution, like I want:
5. Perfect, I publish the project like an Animate Deployment Package (.oam) to import this into Muse.
6. Now the problems begins, I import the Edge animation into my Muse project, but when I see the preview of my page, the lightbox doesn´t work, Muse don´t recognize the lightbox CSS file because I see something like that:
The blue box animation work perfectly into Muse!, but when I click on it and when it should appear the Jquery Lightbox, happens that problem, Muse don´t recognize the CSS file and the "lightbox" appears INTO the box animation, like if I put a "_self" code.
Really I don´t know how to fix that, should import the CSS file into Muse? should write a code into Page Properties- Metadata?, write a code inserting a HTML?, change some code in Adobe Edge?
Thanks!!!!

I´m sorry, but any ideas how to fix that?

This Adobe Muse site file requires a newer version of Adobe Muse. Please update to the latest version... I have 7.4, build 30

Title says it all. As far as I know, I've got the latest and the greatest when it comes to Adobe Muse, yet I still cannot open this file. So very confused at this point, it's not even funny.

Hi,
The latest version is 2014.1.1.6, you can check it here, Release notes | Adobe Muse CC
Could you please confirm the Muse version that you have , Go to Help-> About Muse CC

My Muse file won't open: "This Adobe Muse site file requires a newer version of Adobe Muse. Please update to the latest version."

My final project for this quarter in a web design class is due in less than a week. And suddenly, after months of working with this exact file, it won't open. I'm trying to open it in CC (newest version of Muse) at school. At home, I downloaded a trial version of it. I would think the trial version would be the absolute newest version..and even if it wasn't, why can't the even newer version open it? PLEASE help me. And, what do I do if my trial version has expired (I'm not home right now, so I can't check..) and I can't open it to fix it (if that's what I needed to do..)?
Note: at school we have CC, always updated. At home I have CS6, but downloaded a trial version of Muse. So, I would think the trial version would be the newest and CC not CS6. I don't know, though!
Note: is there a way to extend my trial version for, like, an hour, to retrieve this file? It would absolutely suck if I can't get it back now. I've spent a long time on this.

Could you please send me the muse file to [email protected] along with a link to this thread. If they're larger than 20Mb you can use a service like Adobe SendNow, Dropbox, WeTransfer, etc.
so that I may check and help in getting this resolved?

Adobe muse défilement paralax

Bonjour
pas moyen d'activer la fonction défilement parallax????????????????
merci pour votre aide

Ask in the Muse forum - in English, please.
Mylenium

Error Message "This adobe Muse site file cannont be opened. no records in main.active table"

Is anyone else getting this message? It crashed just as I tried to save my website in the updated Muse

coolxkid,
You should have a file named MuseLog.txt in your user documents folder.
Please send that file to [email protected] so we can follow up on this problem.

Are Edge Animates .OAM files that span 100% left to right with Adobe Muse even possible?

I can make an interactive banner like this: www.nbc.com , I can design websites in Adobe Muse, yet how do I combine the two? I can combine them but not with 100% browser width on both sides of the .OAM file published by Edge Animate? All I want is my .oam file to span from left to right of any sized browser without gap... HELP PLEASE! Is this possible with Adobe Muse & .OAM files?

Hi Beck,
This looks like it is currently not possible. However, the product expert said that he will verify and get back to us.
Thanks,
Preran

This adobe muse file requires a newer version of adobe muse. i don't want to update .

this adobe muse file requires a newer version of adobe muse. i don't want to update
i need help to reopen my we site to continue my work
Thank

Replied to : This Adobe muse site file requires a newer version of Adobe Muse. I want to comeback to old version Adobe muse i need help to open my file thanks

I did a site in Adobe Muse 4. Now i updated to Muse CC trial and my website won't work.

"This Adobe Muse site file requires a newer version of Adobe Muse. Please update to the latest version."

What does the version number say in the 'About Muse' dialog?

Adobe Muse Error # 3115 when attempting to open a Site

I created a Muse Site on my Desktop. When I attempt to open the site on my laptop I get the following message: "The adobe muse site file cannot be opened error #3115." I have Adobe CC installed on both machines and the file is on my dropbox folder. Other sites created under the same circumstances work fine. I cannot find any relevant documentation. I tried importing a Musegrid widget that the site employs before attempting to open the site but that didn't work. It's a rather simple site. It uses one 3rd party widget: MuseGrid Mega Menu One. Any ideas?

Hello,
Could you please check if you are able to open the muse file after saving it to some other location on your machine?
Regards,
Neha

Adobe Muse - Damaged File

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