Adobe PDF Printer Options missing (OS X 10.5.4 & Acrobat 8.1.2)

Hello,
I recently upgraded to 10.5.4 and my PDF options when printing to a PDF via Adobe PDF are no longer available (ie. selecting the PDF creation type). Is this yet another bug with OS X & Adobe?
Regards,
Kristin.

Yep, that fixed it. Repairing Acrobat Installation didn't work on its own though I had to manually remove the PPD from all the affected machines and then re-run the repair.
k.

Similar Messages

Adobe PDF Printer Gone Missing?

Upgraded to OS X 10.5.8
Since then, I cannot create a pdf out of a Word document. I get the message that "PDFMaker could not locate the Adobe PDF printer. Please install the printer on this machine."
No help at the Adobe website. I thought this might be a common syndrome with the Mac updates. Can anyone help me locate that missing printer, please?
Thanks.

Thomas Carney wrote:
For some reason, though, it won't create PDFs if I just click that "create PDF" or "create PDF and email it" button on the menu. It gets hung up along the way to creating the document.
Since you upgraded the OS, if you have not already done so, try Repair Disk Permissions using Disk Utility and then reboot. (Personally, I do not use PDFMaker for MS Office, so my suggestion is not foolproof.)
Thank you!
You're welcome. Thanks for posting back as it may help other people.

Adobe PDF printer freezes on my Win 7 x64 with Acrobat XI

Purchased and running Acrobat XI Standard latest update 11.0.10 on Win 7 Pro x64 (6.1.7601 Service Pack 1), a rather fresh installation (2 months).
Adobe's conversion to PDF doesn't work when using the Adobe PDF printer. The printer initiates normally but the conversion freezes midway and no PDF is created. Same trouble in every application.
From the Firefox Acrobat toolbar I get the error message "an error occured during PDF conversion"
PDF conversions triggered from within Acrobat or Office 2007 toolbar do work sometimes but not always. For example, when converting a DOCX from within Acrobat (create PDF from file) the error message is "could not open...since the file format is not supported or the file is damaged" which is nonsense.
Other Acrobat functionality seems okay.
I already purged and reinstalled Acrobat, same result.
Any ideas please?

I can convert XPS to PDF, and AcroTray.exe is active and running. But the Acrobat PDF Printer still freezes at approx. 10% progress bar, see screenshot.

Adobe PDF Printer

Hi,
I have recently deployed a network wide update of Acrobat 8.2.3.
This deploy consisted of an entire un-install (of 8.2.1 or older) and re-install of a customized 8.2.3
Since then users have reported having Adobe PDF printer gone missing. I have visited the desktops and in fact many of the machines lost the PDF printer.
Things I have done to fix this:
- add the framedyn.dll to c:\windows\system32 and then run a repair
Any ideas on what might have caused this?
Would there be a way to fix the printing issue via a package instead of doing this manually?
Thanks,
Mike

From: <[email protected]> | I am using Adobe 8.1.3 Pro and have come across and issue that when I try and convert | large documents of over 100 pages it will take upwards to 30min's to print. While | smaller documents of around 50 pages print in about 1-2 minuets | Is there anything I can do to change this? I have tried adjusting the quality of the | print, but that does not seem to make any difference in the time it takes for the job | to complete. It could be a memory issue and data to disk swapping that is slowing down the PDF creation process. Look at the hard disk activity light and see if it is constantly on or flashing rapidily throughout the creation process. -- Dave http://www.claymania.com/removal-trojan-adware.html Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp

Adobe PDF Printer missing after update

Yesterday I updated my Adobe Acrobat 9 software to version 9.5.3 but now my Adobe PDF printer has disappeared. I am running Windows 7 Professional 32 bits. I have many documents to convert into PDFs but now I am unable to since the update installed. Please help?

Try repairing Acrobat installation - Open control panel, select Acrobat and chose the option to repair.

Adobe PDF Printer Missing Fix - Adobe Acrobat 8.1 - Vista

Adobe PDF Printer Missing Fix - Adobe Acrobat 8.1 - Vista
1. Type "C:\Windows\inf" into the search box on the start menu.
2. Locate the INFCACHE.1 file and right-click it and select Properties.
3. On the INFCACHE.1 Properties window tab to the "Security" tab and click the "Edit" button to change permissions on this file.
4. On the Permissions for INFCACHE.1 window click the "Add" button.
5. On the Select Users or Groups window click the "Advanced" button.
6. A new Select Users or Groups window will open and then click the "Find Now" button.
7. The search results are sorted alphabetically; locate the username you logon to Windows with and then double-click.
8. Under the "Enter the objects names to select..." you should see something like this YOURCOMPUTERNAME\Yourusername
9. Now click the OK button.
10. You will now return to the Permissions for INFCACHE.1 window.
11. Under the Permissions for Yourusername you need to tick "Full Control" under the Allow column. Click the "Apply" button and then the "OK" button.
12. You will be prompted with a "Windows Security" window, just click the "Yes" button and continue.
13. Delete the INFCACHE.1 file.
14. Restart your computer.
15. Open Adobe Acrobat 8.1
16. Locate the Help menu item and click Repair Acrobat Installation
17. Restart if requested to do so.
This fix worked on Windows Vista Business Edition (32-Bit).

I have windows XP media center. I uninstalled Acrobat 8 to download Acr 9 pro extended. No adobe printer was installed .
Tried the steps given here by Steve Lionel. I was able to add the "Adobe PDF Converter" as printer. Although after the 7th step in Steve's fix, the wizard asked me to search for some files (from XP CDrom) which I was able to locate in the Windows folder-drivers folder and the system32-spool folder.
I went to acrobat,opened a pdf file and tried to print with this printer and saved it on the desktop. A file appears, but adobe cannot open it however it activates adobe illustrator and opens in that program.
Lots of time has gone. No solution yet.
Appreciate any suggestions.
Thanks
Update!!!
I tried printing on this printer from a webpage and it converted the webpage like charm.
I am more than happy even if I get to use this printer to convert webpages to pdf as now I don't have to install those shady pdf converters and printer drivers.
This is good as the fix given here works even for XP.
Thanks for this wonderful solution.

Why does Adobe keep releasing updates for Acrobat that make the PDF print option diasappear?

I am really disappointed that after installing an update to Acrobat 9 my PDF printer has disappeared from my printer list.
This is the second time this has happened. The last time this happened Adobe were still supporting Acrobat 9 and they ended up having to remote in to my machine to fix it.
Now I have to pay if i want that level of support!!! It begs the question why they release these destructive updates. Is it to force people to upgrade to X or purchase support.
Can anybody give me some instructions on how to manually install the PDF printer?
I am running windows 7

Launch the Devices and printers setup utility through the Control Panel.
2Select the \"Add a Printer\" option.
3Click the \"Next\" button and select the \"Local Printer Attached to This Computer\" option.
4Deselect (uncheck the box) the \"Automatically Detect and Install My Plug and Play Printer\" option and click the \"Next\" button.
5Select \"My Documents\\*.pdf (Adobe PDF)\" in the port selection drop-down menu and click the \"Next\" button.
6Select the \"Have Disk\" option and click the \"Browse\" button to open a dialog box.
7Select the \"AdobePDF.inf\" file located in the AdobePDF folder in your Program Files directory under \"Adobe,\" \"Acrobat 9.0,\" \"Acrobat,\" \"Xtras.\"
8Select the first item (top item) on the list of Adobe PDF Converter options and click the \"Next\" button.
9Type \"Adobe PDF\" in the field for a printer name and click \"Next.\"

Custom options in Adobe PDF printer are not showing up in "Default Settings"

Hello,
I am using Windows 7 and I am trying to create custom "Default Settings" in my Adobe PDF printer. When I make edits to an existing setting, click "Save As..." and save with a new filename, the new settings are not showing up in the "Default Settings" drop down box in the "Adobe PDF Settings" tab of the "Adobe PDF Document Properties" dialogue box. I can confirm that the new settings are indeed saved on my hard drive and are located in:
C:\Users\[Username]\AppData\Roaming\Adobe\Adobe PDF\Settings
No matter how many different custom settings I save as described above, they are simply now showing up. This works for me on other computers, but just happens not to work on my current one, which recently had an OS reinstall from scratch. Prior to the reinstall, it worked just fine on my computer (an ASUS UX31A laptop). The included pictures demonstrate what I'm talking about.
Any thoughts?

I finally solved this. The path for the Adobe PDF Settings was set to the follwing in the registry (HKEY_CURRENT_USER\Software\Adobe\PDF Settings):
C:\Users\%USERNAME%\AppData\Roaming\Adobe\Adobe PDF\Settings\
Even though "%USERNAME%" should work, it doesn't. I just replaced it with my actual username and it worked.

Adobe PDF Printer not working as print driver; 9.5.5 (pro) with Windows 7, 64 bit

I have installed, repaired, uninstalled and re-installed Acrobat Pro 9.5.5 on a newly formatted SSD with Windows 7, 64 bit on my desktop machine. The program was installed from Acrobat Pro 9.0.0 and updated within the program. I have the program also installed on my laptop, and the Adobe PDF Printer driver is working properly on my laptop.
On my desktop with the newly formatted SSD, the Adobe PDF printer driver is not working. Note that I am using the printer driver, and not any pdf creation techniques within MS Office or other programs.
When I go to the Adobe PDF printing preferences on my desktop, I only get a generic, two tab window open. When I print a file to this printer on my desktop machine, I do not get a window opening that asks where to create the pdf or what to name it, and I never see any files created. In MS Word, the Create PDF option under the Acrobat tab works and opens a dialog to ask the name and location to save, and then opens a PDF Maker progress window and properly creates the file. I can also save a file as an .eps or .ps file and use Distiller to create the pdf. However I cannot get the Adobe PDF printer driver in my Devices and Printers to work properly, although it works just fine on my laptop with the same program (Pro 9.5.5) and same Windows version (7, 64 bit).
Repairing, uninstalling and re-installing does not solve the problem. Acrotray.exe *32 process is running. Any ideas on why this won't run properly on my desktop, but will run on a similarly configured laptop?
On my laptop, I get a full, (7) tabl menu with all the normal options:

I found this answer from Deepak Chauhan on another forum, and it solved this problem!
Try this to add Adobe PDF printer manually on Windows 7, and Windows Vista.
If windows 7 is Enterprise or better edition: (Admin rights required)
Start>search for printmanagement.msc and open the print management module
Expand the print server and expand the computer name to see availbale printers, drivers and printer ports.
- from printers ensure there's no Adobe PDF printer, if there is delete it
- go to ports and delete the PDF ports (the ones ending in *.pdf)
- go to drivers and delete the PDF converter.
Take note if any errors occur, but continue with the following steps regardless.
If on windows 7 home edition, just goto start>Devices and Printers and ensure PDF pritner is not listed.
Then open the registry (if any erors deleting these keys happen, see below)
1: go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers
delete any adobe PDF printer subkey present
2: go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
delee the PDF port monitor if present
3: go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers
again delete and pdf printer subkey
If any erros occur, you need to set the owner of the key to the currently logged in admin user, then ensure that user has full control.
Do this by right-click the key and selecting permissions, clicking on advanced, then the owner tab.
Once you've all that has been done, open a command line as administrator.
Copy and pate the following commands in order
1: net stop spooler
2: rundll32.exe setupapi.dll,InstallHinfSection AdobePDFPortMonitor 128 C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf
3: net start spooler
4:rundll32.exe printui.dll,PrintUIEntry /if /b "Adobe PDF" /f "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf" /r "Documents\*.pdf" /m "Adobe PDF Converter"
That should set back the pdf printer.
This seemed to provide the link that provided the Adobe PDF Settings tab to the Adobe PDF Printing Preferences that was missing!

PDF Printer went missing after clean OSX install

Hey,
In Adobe Illustrator - I used to have a choice of printers between my Epson and printing to a PDF.
I had to reinstall Mac OSX 10.5.5 (Leopard) and now don't have the PDF printer option.
I found the FAQ regarding precious versions of OSX - but neither solution worked.
I was using the PDF printer fine before my re-install, now it's just missing.
Where can I find it?
Thanks!

One last thing. After reinstalling the CS 3 suite, you need to run the
updater to fix compatibility issues with 10.5. You may need to run the
updater several times.
Mike

How to allow domain users to customize Adobe PDF printer page size in Printer Preferences

Hi
I am able to customize Adobe PDF printer page size in Printer Preferences in admin login but not able to customize Adobe PDF printer page size in domian users login...
can I have a solution to customize Adobe PDF printer page size in domin user login

WOW! I was amazed to see that within minutes of posting my initial thread, I tried something that works.
Apparently, the only way is will actually convert is if you select the regular Print option in the File tab. Then, change the Printer to Adobe PDF & the Paper Size to 11x17. It also worked for 36"x48" becuase I created a custom size named "Poster", so I changed the paper size to Poster & it worked!
I hope this helps someone. I searched for an existing forum on this issue off & on for MONTHS before creating this thread. If anyone has any suggestions why the Adobe PDF tab /PDF Maker wouldn't work, I'd like to know.

Adobe PDF Printer (Acrobat Pro 9.3.2) causes Print Spooler crash on Windows 7 64-bit

We have recently upgraded our office to Windows 7 64-bit. This upgrade has been very smooth with the exception of Adobe Acrobat 9 Pro. We are running Acrobat 9.3.2, I know there are a couple of additional updates available but they do not fix this issue if installed.
The problem occurs when users create documents using the Adobe PDF printer. The Print Spooler will crash, causing the application they are printing from to stop responding and they are forced to close the program. From this point onwards the user will be unable to print to any printer whatsoever, until they restart their computer. Stopping and starting the print spooler (clearing temp files as well) sometimes corrects the issue, but by the time they have found an admin to do this they may as well just restart.
I should note that this problem is not very consistent. It occurs sometimes after one PDF has been created, sometimes after they have created many PDFs, and sometimes not at all. It doesn't seem to matter which application they create the PDF from either. It's very irritating because I can't pin it down to anything in particular.
I've Googled a lot around this subject and I can see that I am not the only one with this issue, however there don't seem to be any solutions out there. This issue is widespread across our organisation and I would greatly appreciate any constructive suggestions on finding a resolution.
Many thanks, Steve.

Several months ago, I started working on this issue and thought that I had it resolved by uninstalling the "Internet Printing Client" from "Windows Features" (Start > Control Panel > Programs and Features > Turn Windows features on or off > expand Print and Document Services > uncheck Internet Printing Client). This change seemed to help at the time, as I was then unable to reproduce the issue and the end-user was unable to reproduce the issue for two weeks after (thus I closed the help desk case). But now it looks like the issue is back. Maybe the above setting will help someone else, but I'm now looking for a permanent fix.
PS: I have instructed our users on the "Save as PDF" option provided in Office 2010, but I don't think that is used all the time, and the PDF printer is there only option in other applications (IE for example).
Anybody had this issue and found a fix?
Thanks,
Justin

How can I set 'Adobe PDF printer' as one of my printer choices?

I've given it half an hour. Can't seem to figure out how I can set 'Adobe PDF printer' as one of my printer options. I'm not sure if I need to download an Adobe file, and what folder I might need to place it in, and if I also need to add a specific driver.
I'm trying to create a PDF file that printers and outfits like www.lulu.com will accept. Printing an MS Word document via 'Adobe PDF printer' will allow me, I'm told, to produce a suitable PDF file.
Ideally I'm producing the original document in Pages - but I've been told by printers and lulu.com et. al. that no one out there likes PDF's produced by Pages ("not professional").
Any suggestions you might have would be most appreciated...
Ben

Ben Low wrote:
I downloaded the Lulu Adobe PDF joboptions file ... but it didn't come with any instructions on how to install or use it. I just have the file. I opened it with a double click and got Adobe Distiller - and I can 'see' what the settings are, but I'd love to understand how to install it so it becomes a selection when I export from Pages.
Forget the Lulu instruction about double click to install. Quit Acobat Distiller and Acrobat Pro. Move the Lulu joboptions file to the Adobe PDF Settings folder. The path to it is:
HD/Library/Application Support/Adobe PDF/Settings/
or
HD/Library/Application Support/Adobe/Adobe PDF/Settings/
You're in the right folder when you see other joboptions files already in the Settings folder.
Next, launch Pages and open your document.
From the File menu, select Page Setup. In that window, select Adobe PDF 7 for "Format for," choose your paper size, orientation and scale % and click OK.
From the File menu, select Print
In the Print window, be sure the Printer is Adobe PDF 7
Click on Layout for a pop down list and select PDF Options
To the right of "Adobe PDF Settings" click for a pop up list and select Lulu
Click Print
HTH

Adobe PDF Printer not working in Illustrator since 9.3.2 update.

Greetings all,
Since updating Acrobat Pro to 9.3.2 I've not been able to print to PDF from Illustrator using the Adobe PDF Printer (Adobe PDF 9.0 in my printer list).
I've tried several restarts and have also removed the printer and run the Repair Acrobat Installation from the Help menu of Acrobat to reinstall the printer, but problem remains.
I've also tried printing from other programs (namely Thunderbird, Firefox and Photoshop) and the printer has worked fine so I suspect this my be isolated to Illustrator.
No error messages are given and the Illustrator print jobs are listed as Completed in the printer job list but no files are created.
I've got a work-around, printing to Postscript file then converting to PDF in Distiller and it seems to be working fine, but not my ideal solution.
I've checked for updates in Illustrator but none are available.
System details:
OS X 10.5.8 (MacBook Pro 15", around 2.5yrs old)
Adobe Creative Suite CS 3, Acrobat Pro 9.3.2, Illustrator 13.0.2
Any ideas?
Many thanks,
Dave

I've never liked the Save As PDF option in Illustrator. Though the quality is excellent, in my experience it creates bloated PDFs that are often too big to email.
Take for example the file that prompted my original post. If I print to PDF (or in this case use my workaround, creating a PS file, then converting to PDF in Distiller) using my Hi Rez preset, the final PDF is 648K. If I Save As PDF using the same preset, the final file is 5.5Mb! A ridiculous size for a CMYK flyer measuring just 134x70mm.
The reason for the size increase is obvious when the big pdf is opened in Illustrator: all the bits and pieces outside the artboard and on hidden layers are all preserved. In reality, it's just the same as the original Illustrator file seeing as Illustrator's native AI format is pretty much a pdf in all but name only.
Do you know of a way to use the Save As PDF command that eliminates the unwanted material and gets the file size down? That would really make my day!
What I wish for is an Export To PDF command as found in InDesign. That seems to give the best of both worlds.

Acrobat X Pro suddenly no Adobe PDF printer available within applications

I have been using X Pro for 2 months following installation of CS5.5 Premium. I used to be able to print-to-file using the Adobe PDF printer in the print dialog box from within apps such as Word and Finale. Suddenly that option is absent from my print dialog box in all apps.

Hi Bill,
I'm SO glad I tried your HELP suggestion first because un- and re-installing was going to be my next step and I dreaded it, and now, given the info you provide below, it appears it was a good thing I didn't do it. Thanks for the further information. I keep a log to refer to when gremlins like this pop up and this is going into it ASAP!!!
jan
Jan Thyer
JT Graphics
1299 Rose St.
Berkeley, CA 94702
510.526.5161 (ph & fax)
Date: Fri, 23 Sep 2011 06:24:49 -0600
From: [email protected]
To: [email protected]
Subject: Acrobat X Pro suddenly no Adobe PDF printer available within applications
    Re: Acrobat X Pro suddenly no Adobe PDF printer available within applications
    created by Bill@VT in Acrobat Windows - View the full discussion
Great. We often hear of folks having uninstalled and reinstalled and problems not going away. The repair is the first line of defense if you have not been able to track down a problem. The last line is a reinstall. One of the problems with reinstalls is that folks do not clean up the system before the install. That clean up should include removal of all latent folder parts left by Acrobat and also running a registry cleaner (MS used to have one, but it is not longer available -- making CCleaner the typical cleanup). So if you have problems in the future, try to trouble shoot it and come to the forum if you need help. Sometimes, the repair is a quick fix, and lastly with no other answers do the reinstall--BUT with the cleanup along the way. Again, glad it worked for you.
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/3934097#3934097
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/3934097#3934097. In the Actions box on the right, click the Stop Email Notifications link.
     Start a new discussion in Acrobat Windows by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Adobe PDF Printer Options missing (OS X 10.5.4 & Acrobat 8.1.2)

Similar Messages

Maybe you are looking for