Adobe photoshop 11 freezes on startup

when I start up adobe photoshop 11, the screen freezes on "initializing model ...". the only way I know to fix the freeze problem is to reboot my computer.
Later on, I may need to do this workaround again. this workaround is very aggrevating. what do I need to do to fix this? I was under the impression I purchased a professional product that wouldn't freeze randomly.

I did as andromeda14 asked above with the adobe photoshop organizer. It has been stuck on "initializing model..." for about 3 minutes now. just so you know, I did not reboot this morning and my laptop has been on for about the last 12 hours without a reboot.
When the program works correctly after a reboot, the program completes "initiating model..." in one or two seconds.
I do not see how picture data or metadata that I enter into photoshop organizer can be causing this problem. If my data were the problem, then why does a reboot correct the problem? I think it is more likely the progam has not cleaned up after itself (hung task or data in registry) after being shut down thus causing the program not to initiate properly after being started a second, third or fourth time.
Just so you know, the elements organizer app occasionally does start on the 2nd or subsequent time after a reboot. I have not been able to figure out why this occurs. I do know for sure that I will get 1 good start up after a reboot. after that, subsequent start ups may or may not work. I seems the longer I wait to start the second time, the more likely it will hang on "initiating model...".
Just so I know, are you an adobe tech support person or are you an expert user?

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Last edited by Sotanaht (2012-05-17 00:00:59)

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Adobe photoshop 11 freezes on startup

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