Adobe Photoshop CS6 png image transpercy problem

Hello,
On our site we used a lot of transparent png images.
The images show up fine however they are not transparent as in Photoshop.
Now the transparent areas are white where they are transparent in Photoshop.
Can anybody explains me what I'm doing wrong ?
For example the logo at the top above antivirus.
Example 1 Antivirus logo
Example 2 Antivirus norton product page overview.
Exampe 3 Antivirus prijs in product overview.
Thanks for the support.
Could this have something to do with how I save the png images ? For example I can save as PNG 24 and several other PNG types.
Message was edited by: BRDigital

Thanks for your answer, indeed this fixed the problem. Quite stupid I did not see this myself

Similar Messages

  • Adobe Photoshop CS6 won't run, problem with Application Manager

    I've now got three Adobo Photoshop CS products on my MacBook Pro, the latest is CS6 which won't run.
    I own Photoshop CS3, I just happen to install the CS5.x suite today, which runs during the trial period (30 day, today is day #1).
    I then see that PSCS6 is out so I install that and get an error dialog.
    Adobe Photoshop CS6
    Adobe Application Manager, required to verify your license, is missing or damaged.
    Please download a new copy of Adobe Application Manager from http://www.adobe.com/go/applicationmanager.
    I go to that URL, run the new application manager and get that same dialog box when I try to run CS6.
    When I did the CS6b install it asked for my Adobe ID/password and I entered that and the install completed. So I'm not sure what's going on.

    Hi, Using OSX Lion...was getting the same AAM errors.
    I hope my "fix" is of help:
    During one installation attempt I noticed that it was using an Adobe Application Manager here:
    ~User/Applications/Adobe/OOBE/PDApp/core/Adobe Application Manager
    It is version 6.0.236.0 and the installer deletes it after the install. The download page only has version 2.
    So during my last install attempt, I grabbed a copy of that OOBE directory -- to catch the support files -- before deletion.
    Did not work in user Applications folder, but when I copied it in the location of AAM 2, it works.
    The full location is as follows (I renamed the original OOBE folder as a back-up):
    HD/Library/Application Support/Adobe/OOBE/PDApp/core/Adobe Application Manager
    Authorization works, and software update seems to...however, uninstall can't use this method.

  • Adobe Photoshop CS6 Offline Trial Installation Problems (Request Code)

    I have been trying to install Adobe Photoshop CS6 Trial offline because it says "my computer isn't connected to the Internet" but i cant figure out how to generate a request code. See screen shots. These are my EXACT Steps. I don't know where to go from here. Thank You!
    Step 1. I click "Sign in now"
    Step 2. It loads for about 2-3 minutes
    Step 3.This screen appears and I press the link that says http://www.adobe.com/go/getactivated
    Step 4. This screen appears and I press "Generate a Response Code"
    Step 5. This screen appears and I have no idea how to get a request code.

    Please also see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html which discusses how to resolve the difficulties you are currently experiencing.

  • Adobe Photoshop CS6 and Canon printer problem!!

    Use Photoshop CS6 to edit and print (try to print) to a new Canon Pixma Pro-100 printer.  Photoshop is up to date and the Mac runs OS 10.8.5 - Canon printer driver is current at ver. 11.7.1.
    When I print from Photoshop to the Pro-100 (let's say a 4X6 landscape snapshot to 4X6 borderless paper) the printer starts up and moves the paper out about 4 inches and then prints the
    first two inches of the image, stops and ejects the paper!.  I've tried different versions of printer the printer driver and made sure every things is up to date.  However, I can print from MS Word,
    Nikon Capture NX2, or Canon's own Print Studio Pro and it works fine.  Canon is no help because if it works OK with their Print Studio Pro then it's not their issue - I tend to agree with them.
    The same thing happens print from Photoshop to 5X7 or 8X10 paper - it gets ejected so far and then only prints part of the image.  I've searched the Internet and posted in Forums but can't find
    where any one would have the same problem.  What I'm hoping for here is someone at from Adobe who's knows Photoshop tech stuff will post here with suggestion because there is no more
    phone support for Photoshop CS6.  I'd like to really keep this printer and get Photoshop to work with it but if I can't I'm going to offer it up free to a good home!  JM Davis

    Thanks for your answer, indeed this fixed the problem. Quite stupid I did not see this myself

  • Photoshop CS6 has encountered a problem and needs to close

    I just download cs6 photoshop, I can successfully download the program but when I try and open it up I get an error that tells me "Adobe Photoshop CS6 has encountered a problem and needs to close.  We are sorry for the inconvenience."  I uninstalled photoshop and re installed it hopping this would work but it didn't.  This is the error signature that is pulling up. also ran adobe support advisor and it found no problems. My system is xp version 2002 with service pack 3

    Not much luck I'M afraid tried to understand all that was there this is all I could come up with, dose it help at all?
    0000: 41 70 70 6c 69 63 61 74   Applicat
    0008: 69 6f 6e 20 46 61 69 6c   ion Fail
    0010: 75 72 65 20 20 70 68 6f   ure  pho
    0018: 74 6f 73 68 6f 70 2e 65   toshop.e
    0020: 78 65 20 31 33 2e 30 2e   xe 13.0.
    0028: 30 2e 30 20 69 6e 20 70   0.0 in p
    0030: 68 6f 74 6f 73 68 6f 70   hotoshop
    0038: 2e 65 78 65 20 31 33 2e   .exe 13.
    0040: 30 2e 30 2e 30 20 61 74   0.0.0 at
    0048: 20 6f 66 66 73 65 74 20    offset
    0050: 30 31 32 33 37 38 62 62   012378bb
    0058: 0d 0a                     ..     
    Just came up with this also;
    OS Name
    Microsoft Windows XP Home Edition
    Version
    5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer
    Microsoft Corporation
    System Name
    HAYWOOD
    System Manufacturer
    Compaq Presario 061
    System Model
    PX786AA-ABA SR1500NX NA530
    System Type
    X86-based PC
    Processor
    x86 Family 6 Model 10 Stepping 0 AuthenticAMD ~1999 Mhz
    BIOS Version/Date
    Phoenix Technologies, LTD  3.14, 3/9/2005
    SMBIOS Version
    2.4
    Windows Directory
    C:\WINDOWS
    System Directory
    C:\WINDOWS\system32
    Boot Device
    \Device\HarddiskVolume2
    Locale
    United States
    Hardware Abstraction Layer
    Version = "5.1.2600.5512 (xpsp.080413-2111)"
    User Name
    HAYWOOD\Compaq_Owner
    Time Zone
    Eastern Standard Time
    Total Physical Memory
    1,024.00 MB
    Available Physical Memory
    352.92 MB
    Total Virtual Memory
    2.00 GB
    Available Virtual Memory
    1.96 GB
    Page File Space
    2.26 GB
    Page File
    C:\pagefile.sys

  • I am using adobe photoshop cs6. I am facing a problem. When i save any image as "save for web". After saving image it show cropped. An image show many parts of the image after saving the image. Please help me. Thanks in advance.

    I am using adobe photoshop cs6. I am facing a problem. When i save any image as "save for web". After saving image it show cropped. An image show many parts of the image after saving the image. Please help me. Thanks in advance.

    Just go back in photoshop and use the Slice Select tool, then just click and select the slice and hit delete - if you're not sure which one is the active slice just right click and find the one that has the Delete Slice option.
    It's possible you either added the slices by accident or if you received it from someone they just had the slices hidden. For the future, you can go to View > Show > Slices to display (or hide) slices.

  • LR4 Problem: The file could not be edited because Adobe Photoshop CS6 could not be launched.

    Is there a fix for this?  When I try to edit an image in Photoshop from Lightroom 4 (CTRL+E), Photoshop CS6 launches immediately but with no image.  In Lightroom 4, after about two minutes, the message box appears saying "The file could not be edited because Adobe Photoshop CS6 could not be launched."  When I click OK, the image promptly opens in Photoshop CS6 like normal.  This wan an itermittent issue for me after the LR4.1 release.  I was hoping that LR4.2 would help, but now I get the error every time.
    System
    Lightroom 4.2 x64
    Photoshop CS6 v13.0.1 x64
    Bridge 5.0.1.23 x64
    Windows 7 Pro x64
    AMD Six Core / 3.9 Ghz
    16 GB Memory
    NVidia Quadro 1 Gb Video
    Scratch space on three drives

    This may be a cooincidence, I starting having problems after I started using a Nikon D800, which has 36MP files.  LR4 released at the same time as the D800.  LR4 shows signs of struggling with the larger files, which are typically 280MB TIFFs for the D800, like freezing for several seconds when using an adjustment brush or going into a spasm with the crop tool.  Because Photoshop does not have similar large file issues, I'm doing more basic work in Photoshop, like cropping, dodge and burn, exposure adjustment, etc.
    Because Photoshop otherwise runs fine, and appears to read all the prefernes properly mid-issue, to get a better idea of what's going on, I turned on Process Monitor from Technet. For what it's worth, LR4 appears to touch the Photoshop preferences before it launches Photoshop.  LR4 must have a memory leak in that corrupts the Photoshop preferences file in a way that makes no difference to Photoshop.
    My weekend project is to try Capture One to see if I can spend more time on photography and less troubleshooting Adobe problems.  As it stands, LR4 is not usable for me.

  • ADOBE PHOTOSHOP CS6 COLOR PROBLEMS

    hi i have a problem on adobe cs6, i am a photographer and i work heavily on my pictures, sometimes with graphic techniques(like lens flare, light leaks etc) and sometimes just with camera raw. i have this problem in the sense that i am satisfied with how the final image looks on my monitor but when i send these pictures to both my phones (AN HTC android and a blackberry q5) the images look over saturated, the colors are too contrasted and are too deep, everything looks like i over edited it and i dont understand. my laptop monitor supports 32-bit imaging and its set to that by default, but my picture mode in photoshop is set to 16-bit by default, please help as i dont know what to do, could it be my monitor thats rendering false colors? i read something about changing color spaces to between sRGB adobe RGB and ProPhoto RGB but i just dont understand anything, please help
    laptop specs:
    toshiba satellite a665-s6050
    intel core i3 350m @2.2ghz
    intel hd 3000 graphics card
    adobe photoshop cs6.1 with the latest camera raw

    What is the images’ Color Space and do you embed the profile when saving?
    In all probability your phones are simply not color managed.
    So while converting the images to sRGB might improve the situation the issue may be that you are expecting what’s pretty much impossible – that images appear identically in color managed applications and on non-color managed devices.

  • Adobe Photoshop CS6 Cannot be opened because of a problem

    My Photoshop (from my CS6) on Mac would not launch all of a sudden. I get the error title same as the title of this post. I tried clearing my launcher chance as well as re-installing. I am attaching the error report and two screenshots here. Any help would be appreciated.
    Report Text:
    Process:         Adobe Photoshop CS6 [4041]
    Path:            /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
    Identifier:      com.adobe.Photoshop
    Version:         ???
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [371]
    Responsible:     Adobe Photoshop CS6 [4041]
    User ID:         502
    Date/Time:       2014-06-02 10:38:35.888 -0400
    OS Version:      Mac OS X 10.9.3 (13D65)
    Report Version:  11
    Anonymous UUID:  6164A238-F280-BEBA-FABE-A0525AB6BA29
    Crashed Thread:  0
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
    Dyld Error Message:
      Library not loaded: @executable_path/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedE xpat
      Referenced from: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
      Reason: no suitable image found.  Did find:
      /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8S haredExpat: stat() failed with errno=20
      /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8S haredExpat: stat() failed with errno=20
    Binary Images:
        0x7fff6ce94000 -     0x7fff6cec7817  dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
        0x7fff85fe8000 -     0x7fff862e6fff  com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff87697000 -     0x7fff876deff7  libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib
        0x7fff8969e000 -     0x7fff8a214ff7  com.apple.AppKit (6.9 - 1265.20) <D2A7AF23-0FEA-3D7D-9CF5-B4E262224577> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
        0x7fff8deba000 -     0x7fff8e114ffd  com.apple.security (7.0 - 55471.14.4) <1D5DA20E-DB48-3E1D-9BF5-BAA694192B25> /System/Library/Frameworks/Security.framework/Versions/A/Security
        0x7fff8f2f9000 -     0x7fff8f307fff  com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
        0x7fff8fc80000 -     0x7fff8fc80fff  com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
        0x7fff8fd03000 -     0x7fff8fe9fff3  com.apple.QuartzCore (1.8 - 332.3) <72003E51-1287-395B-BCBC-331597D45C5E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
        0x7fff90006000 -     0x7fff901ebfff  com.apple.CoreFoundation (6.9 - 855.16) <A63E680E-E4B2-368B-8564-9DBE0D8DDB91> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7fff90261000 -     0x7fff902cdfff  com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 3.1 GHz, 16 GB, SMC 1.72f5
    Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034332E413031472020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034332E413031472020
    Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620
    Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
    Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
    Serial ATA Device: HL-DT-STDVDRW  GA32N
    USB Device: Hub
    USB Device: iPod
    USB Device: Generic USB Hub
    USB Device: Internal Memory Card Reader
    USB Device: IR Receiver
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: USB to ATA/ATAPI Bridge
    USB Device: USB Receiver
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: iMac, Apple Inc., 25.1

    Reinstalling resolved the issue. In case others are having the same issue, here is some more detail on this.
    After a hard drive failure, I had to restore my machine from a Time Machine backup. After that Photoshop would not launch. All other Master Collection CS6 apps were working, except Photoshop.
    When I tried to reinstall from the DVD, while installation was in progress (several steps after supplying and verifying my License Key), it would give an error message that my copy of the CS6 is counterfeit and installation would stop.
    After talking to Adobe Tech Support on the phone, I uninstalled Photoshop, downloaded the trial version of CS6 from online (here is the link - Other downloads), then installed Photoshop from this download instead of my factory supplied DVD. This time, the installation went through and I was able to launch Photoshop after installation.
    No activation was requires since other CS6 apps were already activated in the machine.

  • Can someonoe please assist me in my Adobe Photoshop CS6 Extended.  I keep getting a 'Couldn't Complete Your Request because Dynamic Link is not Available?" Is there a way of getting a software patch for this problem?  I thought you didn't need extra softw

    Can someonee please assist me in my Adobe Photoshop CS6 Extended.  I keep getting a 'Couldn't Complete Your Request because Dynamic Link is not Available?" Is there a way of getting a software patch for this problem?  I thought you didn't need extra software.  My software other than that problem works fine.

    Couldn't complete what request?   Way more information please.
    What operating system?

  • Adobe Photoshop CS6 unable to process more than 10 Images for Panoramic

    I have Adobe Photoshop CS6 with latest patches installed and cannot create a panoramic picture from 18 photos (360 degrees).  I can get it to work with a maximum of 10 photos.  Photoshop Elements 12 works fine on another identical computer, but not CS6.  Is there a work around or a problem or known bug?  How do I resolve the issue?
    System is an
    HP DC8300 Core i5 System with 4GB of memory on Windows 7 32bit Enterprise Edition

    4 GB of RAM?  for a 10 pict panorama?  Ouch!

  • Adobe Photoshop CS6 ram problem?

    Hello.
    We got a user who is experiencing problems when trying to open a file,  she gets the message
    The specs for the PC is:
    Lenovo ThinkStation E30 7824 - Intel XEON E3-1235
    16 GB RAM
    250 GB SSD disc
    Nvidia Card
    Why is that?
    She is running Windows 7 x64 and Adobe Photoshop CS6 x64 aswell.

    Not enough memory. | Mylenium's Error Code Database
    For anything beyond that one would need to know what she is actually doing/ trying to do. From network errors to driver issues with a local storage device there could be any number of reasons while the Open command or other file operations may fail.
    Mylenium

  • I'm getting the following error message when ever I try to start cs6 and the program gets close. "Adobe Photoshop CS6 has stopped working. A problem caused the program to stop working correctly."

    Hi,
    I’m getting the following error message when ever I try to start cs6 and the program gets close.
    “Adobe Photoshop CS6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”
    Please advise what is the problem? and How to sort this out?
    OS Name
    Microsoft Windows 8.1 Pro
    Version
    6.3.9600 Build 9600
    Other OS Description
    Not Available
    OS Manufacturer
    Microsoft Corporation
    System Name
    JARVIS
    System Manufacturer
    Dell Inc.
    System Model
    Inspiron N5110
    System Type
    x64-based PC
    System SKU
    To be filled by O.E.M.
    Processor
    Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    BIOS Version/Date
    Dell Inc. A11, 8/3/2012
    SMBIOS Version
    2.6
    Embedded Controller Version
    1.01
    BIOS Mode
    Legacy
    BaseBoard Manufacturer
    Dell Inc.
    BaseBoard Model
    Not Available
    BaseBoard Name
    Base Board
    Platform Role
    Mobile
    Secure Boot State
    Unsupported
    PCR7 Configuration
    Binding Not Possible
    Windows Directory
    C:\Windows
    System Directory
    C:\Windows\system32
    Boot Device
    \Device\HarddiskVolume2
    Locale
    United States
    Hardware Abstraction Layer
    Version = "6.3.9600.17196"
    User Name
    Jarvis\JARVIS\Abhishek
    Time Zone
    India Standard Time
    Installed Physical Memory (RAM)
    4.00 GB
    Total Physical Memory
    3.16 GB
    Available Physical Memory
    1.21 GB
    Total Virtual Memory
    3.72 GB
    Available Virtual Memory
    1.55 GB
    Page File Space
    576 MB
    Page File
    C:\pagefile.sys
    Hyper-V - VM Monitor Mode Extensions
    Yes
    Hyper-V - Second Level Address Translation Extensions
    Yes
    Hyper-V - Virtualization Enabled in Firmware
    Yes
    Hyper-V - Data Execution Protection
    Yes
    Display adapters:
      and NVIDIA GeForce GT 525M.

    Without the actual crash logs nobody can say, but chances are that your graphics hardware is to blame, so update the driver...
    Mylenium

  • Adobe Photoshop cs6 over citrix, Image Issue

    HI Guys,
    I am Citrix Tech, could you please help or suggest me in get this issue sorted. we have published Adobe Photoshop CS6 over Citrix which uses ICA protocol. When user launches the application and opens a image it loads with Blue coat color over the image.

    Thanks for the update, yes initial checks reveals it is something to deal with Citrix. I was able to open the same image fine locally on Server, but when accessd via citrix it comes with Blue color.
    As of now Citrix have advised to have Citrix Roll pack 05 to be installed.
    Will update if that fixes

  • Adobe Photoshop CS6 Problem

    I have successfully installed Photoshop CS6 to my computer. However, when I open the front page to CS6 everything "freezes up", and I cannot open any of the tabs - not even the file or close tabs.
    Have uninstalled and re-installed the CS6 several times with no effect. Am installing from a boxed disc that I purchased from Adobe.
    Ted Wolfe

    Got it solved by going by adding the latest updates to CS6.
    Ted Wolfe
    In a message dated 10/24/2013 4:37:22 P.M. Eastern Daylight Time, 
    [email protected] writes:
    Re:  Adobe Photoshop CS6 Problem
    created by Jeff A Wright (http://forums.adobe.com/people/JeffAWright) 
    in  Downloading, Installing, Setting Up - View the full  discussion
    (http://forums.adobe.com/message/5786337#5786337)

Maybe you are looking for

  • How difficult would it be...

    ...for me to remove the harddrive from my g4, turn it into an external harddrive, and attach it to a mini? We had a power outage, which fried our power source. Our harddrive should be just fine, but since we have a "vintage" machine (G4 from '97) the

  • HT1338 help with installing Mountain Lion software...!

    i am trying to update my mac book pro with the mountain lion software. i have purchased this in my mac app store but do not see where to go from here to install... anyone know what to do? do i not have enough space to install the update? how do i tel

  • Can't install itune win 7

    Can't upgrade iTune to 10.6.  This message pop up during installation, says I have problem with Window Installer Package, anyone knows what I should do?  I this a Window problem or a problem with iTune?

  • My purchased movies changed to Spanish. How do I fix this?

    When I went to play a movie stored in my cloud, it is in Spanish. It never was before. How does this happen. It's not all my movies, so it's not in my device settings.

  • 802.1x Authentication has failed. Error: 1 on port en1

    I have gone over and over many other posts on this today all to no avail as most discussions are specific to particular networks. Usually US universities. Anyway.. I have multiple MacBook Pro's on site and have been using RADIUS authentication for so