Adobe Premiere Elements 9 AIDE-HELP (menus)

I have the IMac 2013 i5.
When I'm working on Adobe Premiere ELements 9, the program is opening a message which is telling me that there's an error. Then the program closes. It ALWAYS happens when I'm trying to put a menu in my video. It is related to this action. I don't know what to do... I tried to uninstall the program but nothing changed unfortunatelly... I don't know if the problem's related to Adobe or to the IMac...
I'm also not able to install the latest Adobe Flash Player (12) on my IMac.
I really need some help please! Thank you!
J'ai un IMac 2013 i5.
Lorsque je travaille sur Adobe Premiere Elements 9, le logiciel m'envoie un message me disant que suite à une erreur grave, le programme doit se fermer. Ensuite, le logiciel se ferme et un rapport indéchiffrable portant sur le problème s'ouvre. Ceci arrive toujours dès que je veux ajouter un menu à mon montage. Lorsque j'ai sélectionné mon menu, je clique sur «Appliquer» et c'est exactement à ce moment que l'erreur apparait... Toujours à ce moment précis! J'ai tenté de désinstaller le logiciel pour le réinstaller par la suite... même probème malheureusement... Sur mon ancien portable, les menus pouvaient être appliqués sans problème mais il plantait toujours lors de la gravure. Mais depuis qu'il est sur mon nouvel ordi, les menus de vidéos ne foncionnent plus. Par contre, la gravure fonctione a merveille et le mac ne plante pas!
Je ne suis aussi pas capable d'installer Adobe Flash Reader afin de regarder des vidéos Youtube! J'ai encore là tenté plusieurs manoeuvres, mais rien n'a fonctionné...
J'ai vraiment besoin d'aide! Merci!

rozrosie
About the 9.0.1 Update.
If you open a project to the workspace and go to Help Menu/Updates and click on Updates, do you see a 9.0.1 Update waiting for you to download and install it? You need to indicate in preference in that area if you want to be notified about updates in the menu bar. Otherwise, periodically you just check Help Menu/Updates to see what is there. You can also get the 9.0.1 Update online from Adobe and install it even with Premiere Elements 9 closed.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4930
About Adobe Premiere Elements Prefs
Adobe Premiere Elements Prefs is not a folder. It is a file.
As I wrote previously....
But, for the menu situation, I would still like know the results from deleting the Adobe Premiere Elements Prefs settings file with the following route
User
User Name
Libraries
Application Support
Adobe
Premiere Elements
9.0
and in the 9.0 Folder is the Adobe Premiere Elements Prefs file that you delete.
Can you find the above path and the Adobe Premiere Elements Prefs file in your Mac computer?
Do not delete anything unless it has the exact name Adobe Premiere Elements Prefs.
With Premiere Elements Windows, the user has to be set up with Folder Option Show Hidden Files, Folders, and Drives active so that the path can be seen. I do not have Mac. So, I would ask "Does the Mac have a feature which you can enable so that you can see Hidden Files, Folders, and Drives?" If so, please enable it to determine if you can see the path to the Adobe Premiere Elements Prefs file.
About the Titler and Styles
I wanted you to go to Premiere Elements 9.0/9.0.1 Timeline workspace, click on Title Menu/New Title/Default Still to open the Titler. In the Titler, I wanted to know if you saw the thumbnails for the Text Styles or were they all gone
Premiere Elements 9.0/9.0.1 Titler showing Text Styles
If you see them there and can successfully apply each to the text you have created in the Titler, that will give us information to evaluate the significance of your mention of an empty Styles Folder. If you see the Styles thumbnails, but cannot successfully apply them, then I will work with you on the Titler procedures.
Please let me know if you are OK with the details and what supplemental clarification you need.
Thank you.
ATR

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Adobe Premiere Elements 0.9 project crash, HELP!

This is the first time I am using these forums, so I hope I posted this in the right sektions.
I need help and solutions for a Project which constantly crashes on my Adobe Premiere Elements 0.9. This program has been awesome and helped me create some projects and videos successfully, up until.... well for about 3 days ago when my latest project crashed when I had just antered and checking the storyboard etc, triggering a "Serious Error" message and then it shuts down. I try again and again, but everytime I try to put something (any sound or video etc) on the storyboard and start working etc the same damn "Serious Error" message and then allways shuts down. It's allways this same and only project (which has worked fine before) that crashes like this...
In an attempt to first solve the problem myself I went through the Premiere Elements 9 files and deleted finnished projects and automatic saved process on projects etc, but still won't work even better... The funny thing is that when I open another project (a finnished project I left saved just in case) and go through the storyboard there and messes around a little and such, it won't crash nor trigger the same message as my latest project. And that program even has some effects on every footageclip on it too, but still it works fine. Haven't touched the program or the program until and since yesterday night to give it some rest but it still won't work, the project just keeps crashing like when and since it first started a few days ago.
I have also read through and tried some things from this Help/Troubleshoot page:
http://helpx.adobe.com/premiere-elements/kb/troubleshoot-damaged-projects-premiere-element s.html
I have so far been doing 1 and 2 of the "Beginning Troubleshooting", otherwise I have been reading it all and such. I am also kinda afraid to do the 3 of the first quests because I worked so hard on this project and even tough it just keeps crushing, I'm afraid to lose it. Other, I have deleted audios and such from my filegallery on my Adobe Premiere Eements, stuff I don't need anymore because its projects are already done. After I did that I also tried to create a new project just for testing. The amazing this about this is that this the new created project I created works just fine, I could do all kinds of the stuff, effects and advanced editing which I did on the same project before it started crushing. Tough I didn't save that test-project since I didn't find a reason to since it worked so good. And so the thing is that I can start and create a new project and start working and do usual stuff on it with no problem, same when I open up another project and do stuff, it all works just fine! It is just this one and only project that keeps crushing with this "Serious Error" message, all the time... Does anybody else have, or has had the same problem? What could the problem and error be and how to fix it?
This crushing project do has some effects on every footageclip/videoclip on it, to set the right mood for the musicvideo I'm making. I am making a musicvideo, and I haven't even done the half of the project/video. The song I am making this musicvideo with is about 00:07:32 in length, and (tough this detail may have no influence or meaning) the music is Symphonic Metal. The actual file of the song is 6,96 MB in size. This is also not the first time I've done such projects with such long songs on this same program either, one of my last videos I managed to successfully make and create a musicvideo with a song which was about 13 minutes and 30 seconds in length, and I also used effects on pretty much every videoclip on that project too.
The current filesize so far on the actual project.prel-file of my project that keeps crushing is 9.73 MB.
I am also using Adobe Premiere Elements and doing this troubleing, crashing project on a PC, a Fujitsu Windows (I believe Windows 7, or even updated to a newer version?). It has a regular ATI-card. The computer also has 2 modems and there's still some pretty GB amount free on them. The PC's main system also has a RAM in 6.00 GB and the operative system is the 64-bites.
In short, the PC should just fine be able to handle Adobe Premiere Elements 0.9 and all its projects, just as it has handled it all before plus all my PC games at that. So it must be something with my Adobe Premiere Elements and that specific project which is the problem, but what is the problem and the serious error and how to fix it?
Could it help to save and create the actual video in this crashing project, delete that project then start a new project, upload and put in the videofile of the crashing project in that new project and then continue from there?
In either cases, I need help with this. Please, help!

Thanks so much for your reply, Steve!
Even tough I trust you guys enough here on the official Adobe site/forums to answer those questions as best I can, I am at the same time not very fond of giving away too much information because of safety. I understand I have to If I'm to recieve the accurate answers and solution, but as this is the internet you can never know. But again, I trust you guys enough on here and thus I'll try to answer those questions as best I can, even tough I am not very good with such stuff about computers. The PC I am using is also not only mine, it is the family computer also which me and my whole family uses.
The operating system on my computer (according to the computer propotions etc) is a 64-bites operating system and the computer/PC is also a Windows 7 Home Premium.
The processor the computer/PC have is a Intel(R) Core(TM) i5 CPU and the RAM is 6.00 GB. However, (and I hope I make this understandable because the computer/PC is in swedish)the subscore of RAM in the computer's Performance-Classification/Ranking is 7,5. The processor subscore is 7,3 per second. And the free space? Well, we have two modems, let's say a modem A and a modem B. Adobe Premiere Elements 0.9 is set to save all its stuff etc on modem B, while modem A is the main modem and spaces all main stuff and other things of the computer/PC. Modem A has about 314 GB of free space, while modem B has 207 GB of free space. Modem A's capacity is a total of 489 GB in which 175 GB has been used, the modems filesystem is a NTFS. Modem B is also a NTFS filesystem and its capacity is a total of 439 GB in which 232 GB has been used. And the Disk Cleanup? I believe my that latest ran it for about a few weeks ago. We also have a CCleaner also. But about the Disk Defragmenter, I have no idea. What exactly does a Disk Defragmenter do?
You mean, entering my project that keeps crushing and simply rename it by using "Save As"? If that is what you mean, I dunnow If that actually worked. When I still tried to do stuff and edit the crashing project (tough as said, it hardly took any changes and process before it triggered that message) and then crashed and shut down, and I opened up the program again (trying to open the same project that way), it asked me If I wanted to re-create the missing process from the last crash of the same project. I tried it and it automaticly was renamed to a for example Project.copy. But when I tried to work with that it was to no futher success, the project kept crashing. I haven't renamed the project by "Save As" tough, but I doubt it'll work, I even tried to rename the actual project file in the Adobe Premiere Elements files but nope... the project keeps crashing. But also about the same question, "Save As" under a new name but in its own folder? You mean the actual project folder or Adobe Premiere Elements preview folder of the projects?
My camcorder is pretty old by now, have had it since I turned 15, it has worked pretty good since then. Its model is a Sony Handycam, Carl Zeiss Vario-Tessar OPTICAL 20x. Even tough the last thing maybe doesn't say anything, this is all I know about my camcorder, except that it is a model no. DCR-HC17E PAL. But in that Project which keeps crashing, there are only a few actual camcorder clips used as I am making a Game-MusicVideo and most of the footage of the Video-game (actually a PC game) I'm making a musicvideo of is downloaded from Youtube mostly from a guy I asked permission for to download his recorded footage of the game. I used a Youtube downloader called ClipConverter. As I don't have a SD card I cannot make this footage myself. But some footage I recorded on my camcorder, but If I can find high quality clips and get them, I will. The other footages is actual official trailers of the PC games which also was downloaded from the net. But I can give you the stuffs filetypes and hoping that may help. The downloaded footage which was downloaded by this ClipConverter, are MP4 files. The other stuff (which were official trailers) and most of them are also MP4 files, the others are QuickTime-film files. Many of these downloaded footages and trailers are also in HD quality, at least some of them I think.
The actual filetype ofthe footage I myself recorded with my camcorder are, well.... it says Videoclip in the file. Maybe it is AVI?
The project settings? You mean the settings you set at first when starting as a new project? The general settings are, in editingsettings it is AVCHD 270p square pixel. This is kinda hard for me to tell since everything is in swedish in my program. But these settings has worked perfectly before, same with all files, footages and videoclips I have been using, also all the soundfiles etc. Even the actual crashing project worked perfectly before it started crashing... So why does it so suddenly start crashing now?
The audio is a song I copied directly from its album and CD into the computer/PC and it seems to be in WMA format in filetype.
And lastly, no I haven't rendered the timeline of the project ever, not even on my other projects. What does the rendering do and is useful for? I have very little knowledge of it. Other, I keep the Timeline mode open all the time because I can edit my videos much better with it, but perhaps that editing method make little influence of the actual problem.
Other, yesterday when writing the post and topic, I forgot to mention that I restarded my computer right after I created a new project, that testing project. When finnished with the testing I restarted the computer. Since then I haven't touched the crashing project since now tonight, when checking its settings for this post. I am also right now trying to create and save the actual videofile of it, saving it on my computer. I'll soon see If it's successful without any crashing interruptions, plus that the video itself works and is smooth when I'll play it on Windows Media Player like all the rest of my other videos. I do this just in case I must create a new project to be able to continue with my musicvideo, as the first part of it I worked very hard on.
Other and again, I am still puzzled about why this is even happening, that this project which worked perfectly fine before, just suddenly starts triggering that "Serious Error" message and crashes. And in this program which worked so perfect before. Has this happened to anyone else before? Has anyone else experienced the same issue I have? Is this a knowledgable issue which has solutions and ways to fix it?... :/

Adobe Premiere Elements 11 Effects Problem - HELP

I use Adobe Premiere Elements 11, and when I use effects the footage ends up speeding up, repeating itself, and just not staying the same as it originally was. Does this have to do with what type of footage it is. I am using screen-captures that I got when using Bandicam. If anyone could help me with this problem, it would be greatly appriciated, thanks.

Gamerwalk,
One option would be to convert your odd AVI-MPEG file to DV-AVI, which is what PrE loves most. This FAQ Entry will give you some tips on doing that: http://forums.adobe.com/thread/415317?tstart=0
I use an older file conversion program, DigitalMedia Converter 2.7, but it is NOT freeware. Also, Deskshare, the publisher, has released newer versions.
Good luck,
Hunt

Adobe Premiere elements 10 has lost HDV camera in device manager..help

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Help?

All our configs are for Pal HDV 1080i mode in camera and Adobe element project preset is Pal HDV HDV 1080i 25 to match camera.
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If we put the device manager into DV mode it will capture the footage even though the camera is in HDV mode?
Previously the device manager captured the HD footage and recognised the camera itself in the window and suddenly it doesnt recognise the camera in that window and can only capture HDV footage if we go to capture mode for DV camera where it only recognises a Micorsoft DV camera VC generic setting??
That tells me that the port and cable are working perfectly.
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Link for Adobe Premiere Elements 11 will not work. Any help please?

I bought my Premiere Elements package from another seller which gave me a link to download from Adobe. The product key thing is legit but every time I click on the file link for windows, my laptop comes up with this message: "The file archive of Adobe Premiere Elements 11 is missing. You need all parts in the same folder in order to extract Adpbe Premiere Elements 11. Please download all parts."
What does this mean??? Can anyone help me??? Please!

it means you only download of the 2 needed files. there are files 1 of 2, and 2 of 2. you need both. try again.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Can't open adobe premiere element 11 on my MacBook Pro? which I buy it from App Store? plz help

can't open adobe premiere element 11 on my MacBook Pro? which I buy it from App Store? plz help
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I have so many work counting on this programme plz help

Thank you for your replay
It was working on my Mac before installing the new update of Mac software. then its corrupted
from where I can ask for refund? as I bought from App Store ?
regards

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So here are the problems I'm having with Adobe Premiere Elements 10:
1. Transitions will not load. The word loading pops up and it won't come up.
2. The videos won't play smoothly. When I press play it skipps in a way it won't play smooth which makes it really hard to edit.
3. Keeps closing out on me. It will have a thing that pops up that says "Adobe premiere elements has stopped working and closes out of the program. It does it constantly.
Please help me I don't know what is wrong with it.

The first two issues sound like a video driver problem.
What is the make/model of your video card/chip?
What is the installed video driver number and date?
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click setup, not autoplay.

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I uninstalled my Adobe Photoshop Elements 11 and my Adobe Premiere Elements 11. I want to reinstall both of them. When I try to reinstall them something about my Roxio that is installed comes up. I knew this was going to be a bad day for me. Can somebody please help me. Thank you.

Hi. I was just going to mark my question solved. I don't know how I did it, but I want to thank you so much for trying to assist me.

Can Someone help me download a free tiral of Adobe Premiere Elements?

My Adobe Premiere Elements did not download. I did everything it asked me to do and it downloaded something onto my desktop but I can't find any timeline for me to edit my videos. Can someone help me?
David Kaplan

DavidKaplan1990
If you want Premiere Elements, you do not need to download anything else but it. Be sure to read carefully the description of your download before you start it.
From where did you try to download Premiere Elements? Can we assume that it was from Adobe and that the download was Premiere Elements 13 for use on Windows 7, 8, or 8.1 64 bit?
What did you download to your desktop? Was it a folder named Adobe Premiere Elements 13? If yes, open the folder to find the PRE13 Folder inside. Open the PRE13 Folder and look for the Set.up.exe inside the PRE13 Folder. Then double click the Set.up.exe to start the installation of Premiere Elements 13 tryout. Follow the instruction that you see on screen.
Have you done all that already?
If you have never gotten a Adobe Premiere Elements 13 Folder on your desktop from your download from Adobe, please try again using the information provided by
skikha in post numbered 6 of your thread.
It is a good idea to disable antivirus and firewall(s) before doing the download and installation.
Please let us know the outcome.
Thank you.
ATR

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Thank you for your help....
I'm Mac based with iMac that is about 3 months old, 8GB ram and 1 TB disk. OS 10.9 Maverick. I have a Lacie Thunderbolt 3TB as my main disk and a 4TB Lacie for back up...
a. When I create a New document I select where I want the scratch disc to be directed, I add the content and make edits, save the file and then render it. The rendering goes all fine to where I have directed it. As long as I do NOT quit the project or close the project I can create Blu-ray, DVD's, .mov files and all.
BUTTTTT if i quit and reopen that file I get these two alerts first alerts says "The scratch disks are write protected or unavailable." the second comes up whe I go to render "Invalid Scratch Disk path for video previews. Please change it to some other location."
I can not do anything because it can not render or can not write to disks so I can not make DVD's or data files. Could it be OS 10.9?.
FYI I have redirected my scratch to the internal Mac drive and same problem.
See enclosed attachements.
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Thank you,
Laurel

Hi Laurel,
Please post a screenshot of the windows that shows different files.
This will helps in order to get the clear picture and advise you accordingly.
Following forum thread explains you how to post a screenshot.
http://forums.adobe.com/thread/1070933
Looking forward to your reply.
Thanks and Regards,
Sumit Singh

Need help with Adobe Premiere Elements 2

I can drag a large high rez jpeg into timeline. Then when I click to playback....it gets more pixelated. That's a bad beginning. Then, when I go to export it, I've tried several extensions. All look bad during playback on YouTube. This should be pretty simple. High quality jpeg, but is fuzzy in movie. What's going wrong?

hi Bill -
ok fine. I have PSDs too. I tried what you said.
I put a PSD right beside a JPEG in the timeline. I rendered it (which I
didn't know to do because the instructions don't even mention it. The
instructions are terrible. Seems it leaves out a lot of info.)
So, then I click PLAY on my monitor. I see no difference between the PSD
and the JPEG yet. So, if I want to put this on YouTube, what's the best way
exactly, without gettting too technical? It looks like I have the choice
between Exporting in Mpeg or Quicktime or Windows Media. I think youtube
likes wmv.
From: Bill Hunt <[email protected]>
To: Tommy Midyette <[email protected]>
Date: 6/3/2010 10:01:24 AM
Subject: need help with Adobe Premiere Elements 2
>
When you drag the stills to the Timeline, there should be a red line
above them. Press Enter to Render the Timeline.
Â
Do not know the particulars of PrE 2, but in later versions, you can
Rt-click on the Program Monitor, and choose Magnification = 100%, rather
than Fit. You might have to resize your Program Monitor, but check at 100%.
Â
Also remember a few points:
Â
1.) You are looking at a DVD-quality image now, and that was designed
with low-rez CRT TV's in mind, and NOT hi-rez computer monitors. DVD vs
hi-rez sources and displays is probably less than what VHS vs DVD was, not
that long ago.
2.) You are looking at an emulation, a preview
3.) Your images have already been compressed to JPEG once, loosing
quality. That is why I always work in PSD, especially if there has already
been one JPEG compression, whether in camera, or in the image processing
stage. I keep JPEG either out of my workflow, or as limited, as is
possible. Some do not see the quality loss with JPEG compression, but I do,
and if I can create images that are as good as it gets, I know that my
clients will be happy.
Â
Good luck,
Â
Hunt
>

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T -

Why not (like me) continue to use iMovie 6? It runs on all versions of OS X, and works well with iDVD 7.

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All,
Computer specs are as follows: Intel(R) Core(TM) i72960XM CPU @ 2.70GHz 2.70 GHz, Installed memory (RAM) 16.0 GB, 64-bit Operation System, OS - WIndows 7
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Camera specs: Canon HD Vixia HG20, the APE8 project setting are: NTSC-DV- Standard 48kHz. I downloaded the APE8 8.0.1 update that was listed on the opening splash screen.
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J

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