Adobe Reader 9 Mac - cannot copy images

I upgraded to Reader 9, and another person in our office is using 8 with the same problem. We can no longer copy images out of a PDF - when we try to paste an image that appeared to be copied we only get a gray box. We've tried many ways including pasting directly into Word or Excel, choosing 'New from Clipboard' in Photoshop Elements, creating a blank Photoshop file and pasting, etc. This has works perfectly in Acrobat 5.0 and in Reader 7.0.5 (which I have gone back to using - I'm sure glad I waited before removing it from my system!).
Any thoughts?

(Gary_Roger) wrote:
 I was wrong on both counts. With the help of the local Apple store, I found a solution. First, I Moved to Trash all adobe related files/folders from /Users/*myaccount*/Library/Cache and /Users/*myaccount*/Library/Preferences. When I started "Adobe Reader 9", I at least got the license agreement but again it failed with an "internal error". I then moved the /Users/*myaccount*/Library/Application Support/Adobe folder to my desktop. I was then able to start "Adobe Reader 9" successfully.
I was having the "Internal Error" message on all my repeated installs of Reader in Mac OS 10.6 ("Snow Leopard") and this fixed it for me. The only thing I did different, was after the app finally launched without an error, I dragged all the non-Acrobat Reader folders inside of /Users/*myaccount*/Library/Application Support/Adobe back to the folder. I then re-launched Reader just to check and all was fine.
Thanks! This fixed my Adobe Reader on Snow Leopard problem.

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