Adobe's lack of support for government systems

So, I am a little frustrated. After almost two years of trying to get my director to buy off on the CC, he says he will do it. But here's the problem; I work for the DoD on a classified network. I was told that Adobe had a fix for this, but after an hour of sitting on the phone I have apparently found out otherwise. Does Adobe understand that some government users will NEVER be able to connect their systems to the internet? Not every 90 days, not once a year, NEVER. That's how it works. I am absolutely livid that I have been supporting Adobe for 15 years and am now being told they have no plan to find an option for loyal government customers.

Yah. That's what I figured. After trying to build the installer myself, I contacted one of our IT guys and he's been looking into it for the past week.
I'm not sure why it would be so hard for an actual Adobe person to build the installer with our serial number. I'm guessing they would succeed where I failed. Unfortunately, I had to attempt to build a Photoshop-only installer with the full CS6 suite download and AAME 3. It sounds easy, but there are several apps that are probably included with a Photoshop-only install, like Bridge and maybe some others I don't know about. Maybe I could have built the installer with the entire creative suite in it, then just checked the Photoshop box at install..?
PS... Thank you for the reply, brjivide!

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Support for operating system to load blackberry 8900

support for operating system to load blackberry 8900 javelin completely blank blank with no operating system and tries to desktop manager and nothing it can not reach by connecting with jvm and stops saying conmpletar could not load due to a connection of several steps someone could help me
Solved!
Go to Solution.

claudia_0080 wrote:
does not work
But it does.
Your three word response lacks any clue to any error or issue you encounted, let along a civil thank you.
We're willing to help, but you need to cooperate.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Lack of support for Canon G7 and G9. Alternatives?

I am really disappointed about the lack of support for the Canon G9, and looking at the list of compatible cameras (http://docs.info.apple.com/article.html?artnum=306835) I notice that Canon G7 - even if it does not have a RAW format, is not supported either.
I am thinking that the purchase of the G9 may have been premature and that I may need to sell it and get another cam that is supported by Apple/Aperture.
What would you guys do? Is there a cam out there similar to the G9 at the moment that has a Apple-supported RAW format?
Best regards,
Kjell Are Refsvik

I think the camera closest to the G9 that has RAW support from Apple are the Panasonic DMC-LX2/Leica D-Lux 3 twins. Don't know where you are, but in the US, the Panasonic costs about $400. 10MP, 28-112mm (35mm equivalent) Leica lens, very compact body, and RAW output. The Leica costs $599, and has that classic look.
I don't know much about that cameras, but you may want to investigate.
Message was edited by: rkkwan
Message was edited by: rkkwan

DirectTV lack of support for Apple TV channels

Is there a common site to file a complaint with DirectTV over the lack of support for AppleTV channels? Or do I have to go to each channels site?
Thanks for any help!
Regards,
-Brian

Welcome to the Apple community.
The Apple TV 1 is very much different than the later Apple TV is. For a start it doesn't support homesharing or airplay. It doesn't have many features of the later Apple TV is such as iTunes march, MLB, WSJ, photo stream and others. Additionally, it does not support re-downloading of TV shows and movies (US only).
It's also plays lower resolution video only.

Can Apple comment on their lack of support for burning CD-TEXT?

Can Apple comment on their lack of support for burning CD-TEXT?
I've been getting the runaround from the support people. They said to resolve my issue check out the following kb articles. The articles were aimed at giving me more information about ID3 tags and formats that I care about. I just want my burnt cd's to work in my CD-TEXT capable cd player.
I've done this using alternate software packages so I know my hardware supports it. I'm really looking for a complete solution for myself (techie) and my wife (non-Techie) to use and make us both happy. I have to admit, this really bothers me.
I know I'm not the only person asking about this. Please add the support for CD-TEXT to I-Tunes.
Thanks
Windows XP
Windows XP

Apple people don't comment here, it's a user to user forum.
But you've got me interested. CD-TEXT, what is it? Should I just look it up in wikipedia or do you have a better explanation of what it is you're after?

[svn:fx-trunk] 11454: ASyncList class ASDoc change: added explicit warning about the lack of support for re-inserting pending items .

Revision: 11454
Author:   [email protected]
Date:     2009-11-04 18:17:33 -0800 (Wed, 04 Nov 2009)
Log Message:
ASyncList class ASDoc change: added explicit warning about the lack of support for re-inserting pending items.
QE notes:
Doc notes:
Bugs:
Reviewer:
Tests run:
Is noteworthy for integration:
Modified Paths:
    flex/sdk/trunk/frameworks/projects/framework/src/mx/collections/AsyncListView.as

Requested extension com.adobe.Vibration is not supported for Windows-x86 Problem with Cs6,air3.4.

While compiling my application on Flash CS6 with Air for iOS 3.4, I am getting the error given below:
The content cannot be loaded because there was a problem loading an extension: Error: Requested extension com.adobe.Vibration is not supported for Windows-x86.
I am using vibration.ane file which got it from Adobe (http://www.adobe.com/devnet/air/native-extensions-for-air/extensions/vibration.html)
Anybody out there who knows how to solve this problem!
Thanks.

1) The vibration ANE from Adobe does not support Windows.
2) The iOS simulator (adl) is not a virtual machine but rather it is a native Windows app, thus the platform your app runs on is Windows not iOS.
What Adobe needs to do to avoid confusing everyone is one of two things:
1) Include a stub for Windows (and MacOS) in the Vibration ANE.
2) Make it possible to deploy an app to a platform where the ANE is not supported, but produce a runtime error upon an attempt to use the ANE. The developer could then put logic in the app to detect the underlying platform and make adjustments.

Just bought a Nikon d750 and confused about adobe LR4 and PS6 support for the RAW files. I have DNG 8.7 but wondering if LR and PS will import direct soon Thanks for any advice

Just bought a Nikon d750 and confused about adobe LR4 and PS6 support for the RAW files. I have DNG 8.7 but wondering if LR and PS will import direct soon Thanks for any advice

Support for the Nikon D750 was introduced in the latest version of LR 5.7 and ACR 8.7 on Novemder 18th 2014.
Further updates to LR 4 were stopped when LR 5 was released on June 9th 2013. No further updates for bug fixes and new camera support.
Nada, LR 4 will never support Nikon D750. The Nikon D750 was introduced into the market in September 2014 some 15 months after further development of LR 4 was discontinued.
You can use the Adobe DNG program (free download for the package) to convert the Nef (raw) files from your Nikon D750 to the Adobe DNG format which will permit you to import those into LR 4. This is the crutch provided by Adobe to allow for the processing of raw files with outdated versions of LR and ACR.
You can also update the ACR plugin for PS CS6 to version 8.7 which can also work with the raw files from the D750. For direct support in Lightroom you will need to upgrade (paid) to version 5.7.

Is HAGEO supported for SAP Systems?

Could anyone enlighten me as to whether HAGEO (or HACMP/XD) is supported for SAP systems? I have a client who wishes to use this and believes it is fully supported. However, I have been unable to find any references to SAP systems running on HAGEO software.
The IBM competence centre has not so far deigned to respond to my call.
Does anyone know if it is supported/recommended or actually in use for SAP installations anywhere?
This provides essentially HACMP over a much further distance than normal HACMP.
We have proposed a simple HACMP cluster with mirrored disk to a second datacentre to provide DR, however our client thinks it will be cheaper to just have two systems, one in each datacentre, and linked by HAGEO.
I have my doubts but have no evidence to the contrary currently.
Thanks
Andy

For completeness, the ISCC (i.e. IBM) said (basically) don't do it. Use standby databases.
What they actually said was that it was a very complex issue and perhaps we should get lots of IBM consulting in to answer this very difficult question.
But i took the first answer as the likely outcome - don't do HAGEO or HACMP/XD with SAP systems.
Andy.

MaxDB support for production systems

Hi,
I have a DMS with MaxDB version 7.6.00.18.
I opened OSS message regarding an issue. I got a solution, however I was told that '7.6.00.18 is very outdated and no longer supported for productive systems'.
I can install the latest patch but how do I know when MaxDB version is no longer supported for productive system.
Can someone refer me to a note/article?
Thanks,
Omri

here is the details i found
Especially make sure to check in the Product Availability Matrix (PAM) http://service.sap.com/pam that the MaxDB / SAP DB version you plan to use is released for your specific SAP product!
Note 1178367 - SAP MaxDB: End of Support Dates
Cheers,
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Lack of support for rosetta in Lion

with the lack of support in Lion for Rosetta (so the rumours go) how am I fixed with my epson 2400 scanner an HP 5552 printer?

You should look at the current drivers available for both devices, if they're supported in Snow Leopard upgrading to Lion should probably will not affect them however we won't know for sure until Lion is released. You can find the devices currently supported at:
http://support.apple.com/kb/HT3669
BTW I don't think Rosetta has anything to do with drivers for scanners and printers. If you are using Epson and HP software that was written for PPC based computers then you may have a valid concern. You can always voice your concern at www.apple.com/feedback.
Roger

Colors Lack of Support for Nvidia!

I switched to Mac for the sole purpose of using "Final Touch"..shortly after it was purchased and is now Color. I bought the new studio package and loaded it all on my Workstation. Low and behold...no support for Firewire out!!...so I will have to buy an AJA earlier then planned...and I can only get 8 bit color renderning depth in settings regardless of footage quality, bit depth, resolution, or codec. My system is a Dual Quad Core 3GHZ so 8 CPUS "Octo Mac" with 9GB of RAM and 2 TB RAID storage with a Nvidia Quadro 4500! It's rather frustrating that the highest end system apple can make is crippled in Color and I have to get a lesser system (ATI card) to make it run optimally. Any answers? I purchased the Quadro because I work in Maya...but now I think I will have to save the $1400 difference and get the ATI card so I can work in a higher bit depth , and afford to purchase a High end AJA card for output. Any ideas or answers?

Hello,
i posted another thread about the limitation of 8bit color depth and no realtime playback and found out that it was the same problem. We had a nvidia card installed. I just installed the app on a 8core intel with ati x1900 and it works impressivley well. Perfect playback and performance. We are putting primary, 3 secondaries with super soft gradients and a pan and scan plus output correction and the systems delivers still 22fps in 2k dpx sequences. Quite amazing. But yes, nvidia gave us 8fps with an uncorrected image.
Get the x1900 it will make you happy.

Lack of support for rented movies

Last night I rented a movie from the AppleTV. It appeared to download okay. But when I tried to play it, all I got was a white screen.
I immediately tried to call Apple support. After a few minutes with the voice response system, it told me they were closed – call tomorrow. Why didn’t the voice response system say that at the beginning?
I called early next morning (6:30am PDT). After navigating through the voice response system, I got a technician who asked for my AppleTV serial number and verified that I had an AppleCare agreement. After about 20 min of research, he told me to unplug the AppleTV, wait 30 sec., then plug it back in and see if that fixes the problem. Well, it did – I could view the movie. He told me the problem is due to the way the firmware handles an HDMI connection – but only with rented movies. What??? The technician then said “good, we fixed the problem you’re good to go.”
I said not so fast – and asked how Apple was going to compensate me for going through the motions of downloading a rented movie, trying to troubleshoot and calling in (only to be told I was SOL), spending 45 min the next morning, and never being able to see the movie due to an Apple hardware problem. The technician put me on the phone with his “supervisor” - again a 5 min wait on hold.
The supervisor asked what was the problem – since I still had 12 more hours to watch the movie (we were talking at 6:30am). Then she had the audacity to say there wasn’t a “technical problem” since un-plugging the AppleTV reset it and I could now see the movie. I told her that I wanted to watch the movie last night and there most certainly was a technical problem at that time - i.e., white screen. She reluctantly said that she would “try” to get me a refund for the movie.
I then asked her how was I suppose to get support in real-time for AppleTV download issues? She again reiterated that their hours are 6-6 and they don’t accept support calls after 6pm PDT. She asked why I didn’t go on-line and seek help on the Apple Web site. Excuse me? I was sitting down to dinner with my family who wanted to watch the rented movie. Going off to a computer to research an Apple hardware problem wouldn’t have been politically correct under the circumstances.
I also told her that the technician wouldn’t talk to me without evidence of a AppleCare support agreement on the AppleTV. Hey, a rented movie wouldn’t play. Why do I need an Apple support agreement to merely get what I paid for? I asked, what if I had just purchased the AppleTV, how would I solve this sort of problem? She said that I could have paid a one time $49 support charge to get someone to tell me to unplug the AppleTV. Mind you, that’s a $49 charge to see a $4.99 movie due to a known problem with Apple’s firmware. Unbelievable!
Given the frustration of not getting the movie to play (at dinner time), no realistic support to fix the problem, and the baffling conversation with Apple’s insensitive support manager - all I was offered is someone will “try” to get me a refund.
Okay, this won’t happen to me again. Because I won’t be renting or downloading movies from Apple’s service. Sorry I bought the AppleTV - wonder if I can get a refund for it?

I agree the OP could not have known to restart the device but I do rather think their expectations after receiving help were unrealistic.
From the Applecare diagnosis it was an issue with the tv that led to the OP being unable to watch their movie when they wanted, not the rental, and technically one would need warranty or Applecare to receive phone based support for the tv.
I accept it was unfortunate the OP's experience wasn't as it should have been and that it was made a little worse by not being able to speak to someone out of hours, although I do see the need for staff to verify that Applecare has been purchased with each caller.
At the end of the day, the OP's issue was resolved and their was no financial loss to the OP. These things happen, it's unreasonable to expect, or fulminate over not getting, some form of compensation, (although it wouldn't be unreasonable to ask for the rental for free without expectation). What sort of compensation does one thing you would get from Canon if your video camera broke down in the middle of filming your sons graduation day ceremony.

Lack of support for the Android Tablet Forum

It seems there is a lack of Lenovo involvement in the Android Tablet forum. I'm posting here in order to point this out as someone with Lenovo really needs to follow up on the issues there. Many of us are waiting on the Lollipop update for our tablets and the roadmap states that an update was released, yet no consumers have it. It even went so far that a Lenovo employee told people that their Lollipop update would be released country by country starting that day, and almost a month later, no one on the forum has it (possibly no one worldwide). This lack of support will drive some customers away. We don't ask for much, just keep us up to date and let us know that our issues are not ignored. Right now, we feel ignored. The hardware of the tablets are very nice and extremely capable, we just need some guidance and answers.

Lenovo just doesn't care. All they want is a quick sell with absolutly NO SUPPORT !!.They may well sell good hardware but it is all useless without some support. Are all companys this bad?

Open letter to Crative Labs regarding lack of support for soft subtit

Dear Creative Labs
I'm a proud owner of a Creative Zen Vision W. In this day and age you either have to be a millionaire or truly love videos to buy one; I belong to the secound group.
We need support for soft subtitles in Creative Zen Vision, Vision W, Vision:M and so forth. Simply put. It can be done with 0 lines of code in the firmware source, and you know it. Everyone are sick and tired of trying to find workarounds.
We are videolovers; We are not audiophiles who needs an alternati've to iPod that happens to play footage of our kids practicing soccer and show pictures of our fishing tri
ps.
Treat us with some respect. People have been begging for soft subs support since the Vision was released in 2005, and you haven't done **bleep**.
I tried to write a "down to earth" letter here, but you're truly pissing me off.
Yours truly (untill I discover another portable media player that supports soft subs),
Daniel AndersenMessage Edited by Otaku on 02-2-200703:3 PM

Dear Creative Labs
I'm a proud owner of a Creative Zen Vision W. In this day and age you either have to be a millionaire or truly love videos to buy one; I belong to the secound group.
We need support for soft subtitles in Creative Zen Vision, Vision W, Vision:M and so forth. Simply put. It can be done with 0 lines of code in the firmware source, and you know it. Everyone are sick and tired of trying to find workarounds.
We are videolovers; We are not audiophiles who needs an alternati've to iPod that happens to play footage of our kids practicing soccer and show pictures of our fishing tri
ps.
Treat us with some respect. People have been begging for soft subs support since the Vision was released in 2005, and you haven't done **bleep**.
I tried to write a "down to earth" letter here, but you're truly pissing me off.
Yours truly (untill I discover another portable media player that supports soft subs),
Daniel AndersenMessage Edited by Otaku on 02-2-200703:3 PM

Adobe's lack of support for government systems

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