Adobe Space Monkey

Apparently I found the Adobe Photoshop easter egg the hard way. I installed the 10.4.5 update but when my iMac restarted it wouldn't boot up all the way, it just froze there. I inserted the OSX install disc and did the "archive" thing because I had files I forgot to backup.
I went to do some work on Photoshop CS2 and the Space Monkey came up, It says It can't find my user registration and seiral number and kicked me off and told me to re-install some files. Illustrator and InDesign work, how do I go about just installing Photoshop again? And will I be able to use it again, after all.. I did spend a chunk of money on the Creative Suite2.

Hi
Have you tried Adobe support and forums?
Here:
http://www.adobe.com/
Matthew Whiting

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Photoshop CS2 Space Monkeys

I know its an old program but I don't have the funds to go out and buy a newer one.
I'm running it on a Probook, or MacBook 10.4.8.
I've tried whiping both computers, reinstalling everything and I'm still getting this error and only on Photoshop. And yes I only install it on one of the computers at a time. Indesign, Bridge and Illustrator all work fine.
When I launch Photoshop I get a Space Monkey 9.0 screen with no registration info on it aside from a strange #. Once it loads it says "Your Adobe Photoshop User Name, organization, or serial # is missing or invalid. The application cannot continue and must now exit." I checked the Adobe Registration Database and the Number is the same as the number for the other programs after the EPIC_SERIAL= for the other programs and my name is after EPIC_NAME=. I tried entering my actual serial # in the slot, same result, and when tried on the other programs they didn't like it.
I've tried also removing the Adobe Registration Database and running the install CD to the part when I type in my cerial # and its accepted then quiting. I still get the Space Monkey.
I'm the only one that loaded this software, and I bought the disk set brand new 2 1/2 years ago.
Please help or reffer me to a similar post that still is active, I'm out of ideas and I need the software to run for work purposes. And its giving me a complex about monkeys, robot rubber ducks, and them being in space.

Repairing Permissions is basic maintenance.
I still advocate Repairing Permissions (with Apple's Disk Utility) before AND after any system update or upgrade, as well as before AND after installing any software that requires an installer that asks for your password.
I have seen software installations go sour because the installer did not find everything as and where it should be.
I have also seen software installations go bad because the installer did not clean up after itself properly and did not leave everything as and where it should be.
This is just my own personal opinion and practice based on my own observations. Others may disagree and that's OK. I can only base my routines and my advice to others on my own experience and conclusion. I don't pretend to know why others believe otherwise.
Repairing Permissions after the fact (i. e. not immediately before and after an install) may NOT help. Try it anyway, though.
====
Additionally, if your machine does not run 24/7 so that it runs the daily, weekly and monthly Cron Scripts in the middle of the night as intended by Apple, run Cocktail (shareware) as well.
Cron Scripts are maintenance routines designed by Apple to run on a daily, weekly and monthly basis in the middle of the night.
If you don't run them, you WILL run into trouble, sooner rather than later.
Here's an excerpt from the Apple tech doc http://docs.info.apple.com/article.html?artnum=107388
Mac OS X performs background maintenance tasks at certain times if the computer is not in sleep mode. If your computer is shut down or in sleep at the designated times, the maintenance does not occur. In that case, you may want or need to run these manually.
Mac OS X periodically runs background tasks that, in part, remove system files that are no longer needed. This includes purging older information from log files or deleting certain temporary items. These tasks do not run if the computer is shut down or in sleep mode. If the tasks do not run, it is possible that certain log files (such as system.log) may become very large.
Also, from: http://docs.info.apple.com/article.html?artnum=106978
The disk activity generated by find is a normal part of file system maintenance, used for tasks such as removing invisible temporary files that are used by the system. It is scheduled to occur early in the morning at 03:15 everyday, 04:30 on Saturdays, and 05:30 on the first day of each month.
NOTE:
There have been comments to the effect that Apple "fixed" this in 10.4.2 and later versions of the OS, but I have not been able to verify this to my satisfaction. The reference in the 10.4.2 release notes are far from explicit on this subject.
= = =
If you have DiskWarrior, run it regularly too.

Space Monkey Landed on CS2

I'm having a totally new problem with opening Photoshop in CS2. I use a G5 with Mac OS 10.4.11 w/ 324 gb avail. mem.
Previous to the problem i got a kernel panic freeze, shut it down and proceeded with no other problem. I then got a notice to repair
Mail and did so. Then I opened Mail and got the message Mail needed to be repaired before proceeding.
I did so. Worked fine, altho I never saw any problems before.
Anyway, I then tried to open
Photoshop in CS2 and Space Monkey 9.2
opening splash page appears, then the error message "could not network synchronisation. Color error." then
another: "unreadable and unrecoverable problem has occurred. Photoshop will now exit." Bridge will also not open.
(Other programs will also not open.)
What i've done so far:
Tried removing then reinstalling Photoshop CS2 files from original cd
got message: "there were errors installing the software. please try installing again."
never got it to reinstal
Checked application support Adobe folder--no "SERIAL" # shown, not even the folder
Can someone please give advice as to other steps i haven't taken before doing a system reinstall?
Any help really appreciated!
Benqui

No, have not altered the drive and have not checked it for errors. The machine took a very long time to
boot, remaining on black screen, but finally did and now i'm going to start saving my email files.
(BTW, does anyone know where the Mail files are stored in the computer?)
Then I'll try to reboot on the system install drive and see if I can't get to disk utility. If not, time to order
the cheapest smallest drive I can find to run programs and then store work files elsewhere.
But before I do that even I'm going to apple to see if I can manually download the maintenance files they
send out. My machine has been on sleep so i bet it never received them. Anybody remember what that's called.
Finally, i don't see what age has got to do with it. I've been running PS9 i think and that may be called vintage (along
with my g5) but that's all i need now and its been going strong for years except for drive crashes and kernel panics.

Please make an upload examples Adobe space..

The best way to help someone in Flash (and in general in any
other software) is to give him examples that suit's his needs. I
use to give small examples in .zip files (when I can) by uploading
them to my own web-sites spaces. But I don't guarantee that those
spaces will not close some day after a few months or years, thus
the links will be broken and lost together with the examples.
It might would be wise for Adobe to create a space, thus each
user to can upload and handle his own examples-tutorials and give
theirs links to forums to help others, in order not to exist broken
links. This could not only be referred for examples-tutorial files
but also for PDFs or images or whatever useful that can help
someone...
Those examples then, can be used easily from anyone at the
future as tutorial examples or to solve their problems faster.
This is just an idea.... :)

You can't, unless you work for Adobe. For more info, see: http://livedocs.adobe.com/acrobat_sdk/9.1/Acrobat9_1_HTMLHelp/DevFAQ_UnderstandingSDK.22.8 .html

RAW output to an adobe rgb and srgb look identical in bridge but different in PS on wide gamut monitor.

Photoshop CS6. Wide gamut HP LP2475w monitor. Spider 3 Elite calibrated. Working space adobe rgb. When outputting a raw to Adobe RGB jpg it looks a bit whacked with color blotches/jumps in PS. The sRGB of it does not. BUT......in bridge they look identical. The adobe rgb jpg almost acts like viewing an image in a non-color aware browser on a wide gamut monitor. Like bridge shows it right but photoshop is showing it whacked out. I can't tell what is lying to me and if there is even a problem with the image. Here is a half second 2 frame gif alternating between the two from a screen cap. http://www.extremeinstability.com/hmm.gif Abrupt blotchy color changes with the adobe rgb when viewed in photoshop. And again, when you look at the two images in bridge they don't show that, they look identical.
Thanks,
Mike

I guess I now learned that Bridge only generates srgb previews. So I see them the same in there I guess. Looks like it comes down to the adobe space and jpg. Oddly enough an 8 bit adobe tiff covers it fine without breaking up. Can see the 3 on this gif. http://www.extremeinstability.com/3.gif

Got replacement MacBook Pro from Apple and now CS2 won't work. Help!

After a long story of woe, which is too long to get into now, Apple ended up replacing my near-dead two-year old computer with a new MacBook Pro. (Yay, Apple!) They imaged my old drive, and put it on the new computer, including the applications. I transferred over my CS2 Suite, but now I'm getting Space Monkey, and my Illustrator will start loading and then shut itself down. Since I got the original CS2, I've moved and moved and moved again, and the disks are no where to be found.
Does anyone have any advice about how to get the CS2 Suite up and running again? Am I going to have to call Adobe and plead my case with them for a new install file?
Help! I have so many files that I need to access.

Your best option is to reinstall it, and if you don't have the discs you'll need to contact Adobe.
Otherwise, since CS is not an Apple product, and your issues are not with an Apple product, you should post further questions regarding CS on Adobe's own forums at: http://www.adobeforums.com

Invalid serial number

In the middle of a photoshop session the application spontaneously quit (when changing colour palette). This is a totally legal copy of CS2, recently successfully transferred to a new-ish Mac running Snow Leopard. When I tried to restart P'shop it came up with an error message
"Your Adobe Photoshop user name, organisation, or serial number is missing or invalid. The application cannot continue and must now exit."
Subsequent attempts to launch p'shop came up with a supposedly humorous "Space Monkey" splash screen.
This is not remotely funny. I'm in the middle of several urgent jobs and need to use the software. I paid for it, and I expect it to work.
Any suggestions anyone?
Many thanks,
John

Hi SSprengel,
Thank you for responding (twice!). I did succeed in downloading the software again and activating using the 'universal' serial number, after deleting the old version. Perhaps you are right that there's something else going on, though I can't imagine what that might be, or why.
Photoshop and Illustrator seem to be running OK now, and I hope it stays that way. I am hoping that I won't be seeing the offensive Space Monkey graphic again.
This kind of behaviour (by Adobe) will not win them any friends. I bought a piece of software for the full price, and it was working fine on my computer. For the company to deliberately shut it down and tell me I can't continue without re-activating, then make me go through a lengthy but ultimately abortive activation process, and THEN have to download and install an entire new suite is appalling, and wastes huge amounts of time.
I contrast this with Apple, whose kit works with the minimum of fuss, and whose apps are available for a few pounds, not hundreds/thousands.

Photoshop won't open after CS2 download.

I just reinstalled CS2 from the download and Illustrator and In Design are fine but Photoshop is called "Space Monkey" when the opening credits run and it is opening, and then a window says "username, serial number or company name is missing or invalid". Why did some programs download correctly, but not photoshop?

Please reference Error: "...user name, organization, or serial number is missing or invalid..." when you start Photoshop Elements 4.0 (on MacOS)- http://helpx.adobe.com/photoshop-elements/kb/error-user-name-organization-or.html which may allow you to resolve your current difficulties. As for Space Monkey that was the products code name. I am unsure if this document will allow you to resolve the splash screen issue or not.
Also be aware that you do need Rosetta support to have the possibility of this working on a newer computer. I would not recommend upgrading to 10.7 or 10.8 as support has been discontinued by Apple. I believe you currently have Rosetta available to you in 10.6 because you have likely upgraded the OS from 10.5 or earlier on your current computer.

My version CS won't stay open and...

I've had CS2 for several years and it has worked with no problem until last week. Suddenly Indesign won't open, Photoshop won't open either but Space Monkey tries to open in it's place (what is Space Monkey anyhow and how did I get that!?) and it then tells me my Adobe Photoshop user name, organization or serial number is missing or invalid. Also, the Version Cue CS2 icon in the top menu bar of the computer has a red X through it and it won't stay turned on. How did this happen, and how can I get it back to running well? Thank you for any help. Shelley

PupuleLady wrote:
I created a new user account (can't believe I figured out how to do that), but InDesign didn't open. It made the attempt with the icon bouncing once, but then nothing.
Thanks for helping me with this... even on a weekend.?
Would you recommend just reinstalling the software from the disks again? If so, would that cause any problem with existing documents files on my hard drive?
Shelley
At this point ther are a few things that I would do.
Before reinstalling anything I would run Diskwarrior or Disk Utility on the OS install disk. Start the computer from the DVD and run DW if you have it or Disk Utility and repair the disk. this will make sure your directory is correct. If that does not fix it. I would reinstall Indesign be sure to trash the prefs as well. If that does not fix the problem I would then do an Archive and install of the System then upgrade to 10.4.11. An A & I will give you a fresh system and a fresh user account and keep all applications and account settings . I might actually do this before reinstalling ID that way I know the app is getting installed on a fresh system.
Something I forgot to ask. did you install anything on the computer in-between the time it worked and stopped working?

Save as optimized pdf, but size not reduced

Hi
I have several pdf files where I want to reduce the size, but it is not working with the option "Save as optimized pdf" in Adobe Acrobat Pro X.
As an example here is a pdf file I created with Inkscape and Latex: https://dl.dropboxusercontent.com/u/6521267/test4.pdf
This file has a size of more than 6MB and the Adobe space usage audit says, that 99% of the size is the image.
With save as optimized pdf, I can't reduce size. If I print the file as pdf, the size is reduced, but the link disappeared too.
Do you have an idea, how I can keep links but reduce the size?

This file was made by pdfLaTeX. The image is used in a tiling pattern (even though the tile is only 1x1); very unlikely that any PDF processor will shrink that, because tiles are normally used for special effect we don't want to mess with. It you make the file, see if it's an option you can turn off.

My 3G iPhone takes 6 hours to sync.

Every single time I plug my 3G phone in, I have to wait 6 hours for it to finish a backup and sync. How is this possibly acceptable and when will it be fixed?
I have the following apps installed:
Band
Banner Free
BeatMaker
BlackJack21
Bloomberg
Break: 99 levels
eBay Mobile
Facebook
Google Mobile App
Labyrinth Lite Edition
Last.fm
Now Playing
Pandora
PhoneSaber
Pianist
Sketches
SmugShot
SuperMonkeyBall
Tap Tap Revenge
Texas Hold'em
Twitterific
Other information:
iTunes claims that I have 2 applications that have updates available. But when I click the "updates" arrow, iTunes then claims there are no available updates (bug)
I have 83 megs of photos, 1.17 gb of videos, 700mb of audio, and 718.5mb of "other". 12gb free.
I've deleted every app on the device and reinstalled them one at a time from iTunes. Same problem.
I've nuked the phone back to factory and started from scratch. Same problem.
My phone has less than 2 gigs of data used. I can't even imagine what it could POSSIBLY be doing for 6 hours?! There is no reason in the WORLD backing up a mobile device (even if it was FULL to 16 gigs) should take more than 20 minutes over USB 2.0.
When will this be fixed?

well, ive spent an absolute fortune at itunes for my iphone, and....
sync: 9 hours
restore: 9 hours
no, i aint lying.... i have tons of stuff on my iphone.
its great when its all on and working, but ... ONE SINGLE UPDATE, and crash.... apple logo. (back to the times above)
sometimes, i dont even have to get an update, sometimes.. its trying to sync (via cable) a new app ive just purchased on itunes (on my laptop), CRASH... apple logo.
app list:
AirHockey Fingertip Sports
allRadio
aSleep
Aurora Feint: The Beggining
Band
Bejeweled 2
Billy Frontier
Brain Challenge
Brain Tuner Premium
BtBx (beatbox)
Bubble Bash
Cannon Challenge
Chimps Ahoy
Chopper
Conversion
cowabunga
Crash Bandicoot Nitro Kart
Critter Crunch
Cro-Mag Rally
Cubes
CubicMan Deluxe
Dactyl
De Blob
Dizzy Bee
Enigmo
eWallet
Facebook
Face Melter
Fire Drop
Fizz Weather
Funky Punch
GTS World Racing
Hairball
iBeer
iDrum Club Edition
iFooty
ikick
iLightr
IM+
Imagine Poker
Imangi
iPint
Koi Pond
Labyrinth
Lucky 7 Slots
Moonlight Mahjong
MotionX Poker
Moto Racer/Chaser
Multiplayer Championship Poker
Ninja Adventure
Numba
Palringo
PegJump
Picoli
Platinum Solitaire
Platinum Sudoku
Pool
Reel Deal Slots
Remote
Rock Paper Scissors
Shazam
South Park Imagination Land
Space Monkey
StarSmasher
Super Monkey Ball
Tap Tap Revenge
Texas Hold'em
Toy Bot Diaries
Tris
Trism
Tuner Internet Radio
Vicinity
Whack the Groundhog
3-D Vector Pong
and will be adding 2 more to that shortly, funnily enough... when my iphone has finished its RESTOREEEEEEEEEEE

App updates that fail & won't go away

Does anyone else have this problem?
I have four app updates on iTunes (for Billy Frontier, da Blob, Jules Verne's Return to Mysterious Island, and Space Monkey) that fail each time they try to download, with an error message. But they stay in my download queue, and every time I launch iTunes they try again, and fail again.
The thing is, these apps are already updated just fine directly on my iPhone! So these are useless updates, but they constantly fail and won't go away.
Before you suggest any combination of deleting/reinstalling from iTunes or the iPhone, I have done every combination you can think of.
This is not the first time this has happened. The last time it happened (also with Billy Frontier and da Blob), I had to call AppleCare, and they had to get a specialist to go into my online account and delete the items from my queue. So it's not a simple delete/reinstall fix. But it took a good hour and a half on the phone to explain it, walk through all the possible delete/reinstall combinations, and finally get the support person to get an iTunes person to fix the issue.
Does anybody have this problem besides me? And if so, have you found a fix?
Thanks.

Can I bump this? Has anybody else ever seen anything like this?

Unable to decode and import the select wav/mp3 file

Hi,
I've been TRYING to test the Text-to-speech feature in
Captivate 4. Problem: "Unable to decode and import the select
wav/mp3 file" each and every time I want to use it. Frustrating!
I also tried importing sounds from the library, same problem.
My system is Vista Business 64Bit, 4Gb RAM, Intel SSD hard
drive, conexant high definition audio 221 on a Lenovo T400.
How do I fit this? I want to try it out damnt :)

I went through the "unable to decode and import the selected wav/mp3 file" error. After talking with an Adobe Rep, I quickly realized that I could NOT use the directions. I have no experience in using Command Prompts. I have written down the directions by key stroke for those people that are similar to me. Enjoy!
For Vista and Win7,
Click on the circle start menu,
In the search box, type in command and in the generated list, "right-click" on the comman link and change to "run as administrator".
Go back to the search box, type in command and hit enter. This will take you to the command prompt window (black window w/ white text) lol
You have to get to the right directory first.
Type: cd (space-bar) .. (hit enter)
Type: cd (space-bar) .. (hit enter)
If Captivate is installed on Program Files (x86) ---
Type: cd (space-bar) progra~2 (hit enter)
If Captivate is installed on Program Files
Type: cd (space-bar) progra~1 (hit enter)
Type: cd (space-bar) Adobe (hit enter)
Type: cd (space-bar) Adobe (space-bar) Captivate (space-bar) 4 (hit enter)
Type: regsvr32 (space-bar) NSAudio.dll (hit enter)
If you get an error at any point, re-key that particular line.
Once you see that the last line of command went through, open up Captivate and test the Text to Speech. These instructions fixed both computers I was working on!!!!

I suppose it's asking too much...

for someone at Adobe to tell us just what the hell is going on

About 7:30 last night (West Coast USA) Adobe forums were showing up in a "Jive community" space and I could not log in, so I gave up
This morning about 7am w/coffee Adobe space was back and could log in
Got to work where I go to a different set of forums... back to Jive community and broken log in
Now 10:20am and back to Adobe space and log in works again
It would seem that someone is doing some testing... and the tests have failed, at least for me... and this is both with IE and Firefox
I wonder how long things will work this time?

Online album questions

I've been starting to use online albums. I've posted two albums on my Adobe space for selected family to view. I guess I expected that these folks would go to my xxxxx.photoshop.com and be asked to sign in with their email address for verification if they have permission to view these albums. What happens instead is they get an email for each of the albums giving them an URL to visit. Once they get to the site, they can view that album with no problem, but for those that I have given permission for more than one album, they can only view the one album designated in the email. For another album (same permission), they need to start with the email they received for that one, and they can only view that album at that time. Is this correct? Am I missing something?
Second - it would be great if I was asked if I wanted an email to be sent. I included myself in my email list just to see how many I got and there were 12 in a couple of days just on two albums. These can get annoying. Every little change prompted a new email. Just would like the option of not sending when I make minor changes, which I do a lot.
I too, would like to see a basic grid of pictures for my folks to view. I realize there is a option once they get to the site to view in a grid, but the slideshow effect isn't necessary for my viewers. I saw that on another post.
I'm posting old family photos from different branches of our family and it's been a wonderful tool for sharing with family across the country! I would love to post smaller and more albums, but won't be easy for people to understand they have to go in 40 different times from 40 different emails rather than signing in once to see those albums I've given them access to. For now I'll have to post my 4 of 5 300-image albums for them to sort through. If I'm understanding this wrong, please let me know.
Carlinpics

Thanks Bob --
I'll give it consideration wether to go public or not. Maybe it wouldn't be so bad, who would be interested in my old photos anyway, other than family. I'm leaning toward "no",just because I don't trust putting personal information "out there", but then I do now understand that each Album can be viewed ONLY through that email's link. I was hoping I just didn't know about a nifty trick. Maybe if I "Frend" everyone in my family, but I doubt that will work either.
I've been collecting as many photos from my family all over the US and trying to put family photos together back 6 generations. So far, I've been lucky enough to collect 1,600 photos. Very exciting for my family, too. PSE is a great way to keep these photos, tagging everyone's names and sharing the information. I was creating slide shows and mailing CDs until I ran across this photoshop.com sharing option. I'll still use online albums, but knowing this makes a difference on how I plan to organize my Albums. I could see making albums for different branches of the family (making many more smaller albums), but that would be too many emails for folks to shuffle and would end up being confusing for them.
I use PSE for everthing....I even have 9,000 recipes in one catalog. Easy to retrieve with ingredients tagged.
Please keep in mind as PSE goes forward that I'm not the only one who wants this feature...
Thanks for answering!
Carlinpics

Adobe Space Monkey

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