Adobe Viewer & iOS 8.0.2 problems

Since updating my iPad to iOS 8.0.2 the Adobe Viewer does not work. I can see the empty shells of the folios but the place holder images have gone and the folios will not open. I can preview a single folio direct to the pad from the mac but one i click back to the Library the folio will not re activate.
I have noticed the same problem when in the newsstand trying to look at folios within the Adobe Inspire magazine. Again can see the titles but no images and wont open.
Is this an Adobe or apple problem??

Gary MSO,
"Adobe Viewer" - Do you mean Adobe Reader for iOS?  Are you trying to open PDF documents or something else?
Would you post sceenshots showing "the empty shells of the folios"?
How to post a screenshot in the forum
Thank you for your help.

Similar Messages

  • Adobe viewer on iPhone Sign in Problems

    I can log in to Acrobat.com and digitalpublishing.acrobat.com successfully. I can see the folio that I made in InDesign CS6 in digitalpublishing.acrobat.com, so that suggests to me thatmy ID is verified.
    My problem is that when I attempt to log in to the Adobe Viewer app on my iPhone it tells me to sign in using the sign out button.
    If I go to settings, I can see accounts and preferences. Within accounts, there is a line of text that tells me to Sign in to my account, fair enough, except that beneath the text is a button that says "Sign Out"!
    If I click on this button, I can type my Adobe ID name and password into the fields and I'm returned to the same Sign In/Sign Out screen.
    Does anyone have any ideas that might help me test my app?

    Do you see Sign out or Sign in under the settings after you enter ur credentials?
    Also check and see which version of ACV are you running

  • Can't preview on Adobe Viewer in iOS 7

    Hi,
    When I preview a folio on indesign CS6, it can't preview on my ipad 4. (run iOS 7.0.4,  DPS version - V28)
    After build the folio,it appear a pop up message:
    I've check all connections, restart the ipad, reinstall Adobe Content Viewer. But also same problem?
    After I try to plug another old device - ipad 1,  it works!!!
    I don't know why??
    Is the Adode Content Viewer not compartable in iOS 7.0.4??
    Anyone can help! Thanks!

    This does not help.  I don't see any setting to change gender or anything. I'm only able to change the Language.

  • Problem with "small black line in right margin" with Folio Builder / Adobe Viewer in Ipad. Id CC.

    Hi there,
    When I create a Folio Builder and I check my Id project in the Adobe Viewer (It happens in the Ipad App and in the Desktop Viewer), I can see a black line in the right margin (maybe 4 px). And I can't adjust my background (It's an object with a colour) to use the "full resolution available for the app in the ipad", and yes, I'm using rules and I can see that my background object it's 1024 x 768. I have tryed several projects and upgraded the project to the "30 version".
    But I'm a new user with ID/DPS. So, is this a reported bug? Or I'm doing sth wrong?
    And for me, the most important question, will this problem be solved when I send my project to the applestore and DPS transform my Folio to the Store? Or what I see now it's what I will see?
    Thanks!

    Sorry! I have found an answer here in the discussion:
    http://forums.adobe.com/message/5835960#5835960
    So, the problem will be solved in the final app, and it's just the scroll in the Viewer.
    Thanks!

  • Adobe Viewer Crashing

    I have noticed that the Adobe Viewer crashes ALOT, i.e., quits to the home screen. This is not a huge problem during testing, but I am wondering about the performance of built apps and whether or not anyone has noticed the same stability issues. This becomes a concern if the app is to be used during any sort of performance venue, where quitting could cause a serious inconvenience and problem for the presenter/performer. I personally have seen this behavior in some of the folio apps I have downloaded from the App Store, but I haven't used too many to make any or of conclusion.
    Specifically with the quitting to the home screen, I have observed this happening upon almost every folio update in the Viewer.
    The sequence is: notice that there is a folio update, agree to update, update is downloaded, touch front page icon, Viewer quits to the home screen. This happens 99.9% of the time. I am using an iPad 3. I have tried powering the iPad off, but the same thing happens, even if nothing else is running.
    I am running the latest Viewer update (v23 compatible), but experienced the same behavior in the previous iteration.
    Any thoughts would be appreciated.

    Neil,
    Thank you for your attention.
    Here's the environment:
    - Adobe Content Viewer: v23 (2.8.0.0.59944)
    - "Customized Viewer" (ipa): assuming the same (2.8.0.1.59944)
    - Folio version: set to the same (v23).
    - Testing with: all, iPad1 (32Gb WiFi/3G) + iPad2 (64Gb WiFi/3G) + iPad3 (32Gb WiFi/3G), clean iOS 5.1.1 everywhere, no jailbreaks.
    - We use vector (PDF) type articles, MSO and embedded audio/video clips.
    - The size: test folio is 108,639,607 bytes, 27 articles. It does not crash even on iPad1. The final test / pre-Production version is 705,428,610 bytes (161 articles). It does crash even on new iPad3.
    - There are also intermediate test versions (between 50 and 90 articles, between 200 and 350 MBytes, they also cause crash at 1,2 and new 3 iPad's)
    - I remember we had these intermediate versions working on iPad3 and sometimes iPad2 until new Viewer v23 was released. The full version was not ready at that time.
    That's it. Any suggestios?

  • Folio not showing on Ipad Adobe Viewer

    Is the second time I have a folio not showing up on my ipad adobe viewer.
    This has happened after i delete 4 or more articles from the folio, after deleting them it stops showing in my ipad viewer.
    I researched here before and the solution was to check for the size, (that it was a size made for ipad) and yeah, i checked the size and the size is totally fine 768x1024
    but still doesnt appear.
    what I have to do is to create a new folio and click "copy to" each article to the new folio (from the old one), but the option copy to has to be done one by one, which is very annoying and time consuming. Once all articles are copied the new folio shows up but the old one doesnt.
    Anyone knows why this happens? how can it be solved faster?

    i had this problem once, in the folio producer have you given the folio a name, number and description?
    also in the viewer on the ipad they are not nessecarily in the right order - so scoot about on it
    if all else fails, delete the folio and re-upload, we had a glitch once and the only solution was to re upload
    Tim

  • Adobe viewer crashing on ipad

    My DPS presentation quit unexpectedly from the Adobe Viewer app on the ipad.
    I notified that it's happen only in my article that contents a lot of multi-states objects and buttons in the same pages. In 3 pages, I made about 20 buttons creating 20 pop-up window (multi-states objects) and each state has 2 buttons inside. (one linking to a page in the same article an one other to close the pop-up window.) All the fonctions work but then crash after 4 or 5 times activated. Every pop-up window links to a different page in the article. My presentation has about 60 pages. (each contents a link to come back to one of the 3 pages and 2 others to a page in a different article of the folio -navto:// )
    Does my article's page content too much links? Too much buttons?
    Does Adobe Viewer application can support that much interactivity in a same article?
    Are there a maximum pages for an article?
    The format of my article is in PNG, is it better in PDF? Can it be the problem?
    I'm looking for a solution, I have tried a lot of things but each time it's crashing again.
    Thank you or your help!

    Hi Neil,
    Thank you very much for your answer. Finally I found the problem, and it wasn't about the number of links, overlays or buttons. Good news, the Adobe Viewer can support all of them! Maybe iPads are more performant than we expected!
    The problem that caused the inexpectedly quitting was in my overlays. My presentation contents 3 pages as a repertoire of logos that links to a page of description of each of them. With my pop-up windows, I created a mask in transparency that covers all 3 pages by making a rectangle 3times the size of a regular page. Don't know if you understand.. ?! But the point is:  it's not possible to create an overlay that interracts on multiple pages on the same time. The overlays had to be inside the workspace, 1024 X 768px in the iPad's case.
    Also, I tried to import as PDF instead of PNG, but it created a blur when I arrived to the linking page on the article. PNG is probably better.
    Thank you again for your help!!
    JF

  • HTML Article performance issues in Adobe Viewer on iPad

    I have created a HTML Article using DPS but when I come to view it on Adobe Viewer in iPad the content does not scroll smoothly and the content is cut off and cropped (the whole page is not displayed), it is very judery and struggles to render the HTML below 'the fold' so to speak.
    I have tried both options for importing HTML into DPS and both have the same performance/lag isuues.
    I have a video in my HTML that seemed to be causing an issue where the video streaming was struggling to be pulled through, so I have treid YouTube and Vimeo video streaming and the performance/display issue is not resolved. I then tried embbeding an mp4 directly using HTML5 to see if it was a connection/bandwidth issue and the problem still exists. However the videos do play, its just the fact that the container is cropped in half.
    Sometimes the whole HTML article renders but then when you swipe back up the page it struggles to render the content above? Also then when you swipe back down the page the content is also cropped that was visible before?
    I have reviewed every available discussion on the Adobe Community and other resources but all the fixes mentioned do not have any effect.
    If anybody can assist or has been experiencing the same issues any advise would be welcome.
    Oh, the HTML Article contains some JS too, it does function correctly but I was wondering if JS causes problems? Just a thought.

    Well, I think I may have found the answer so I thought I would share with the Community incase anyone else experiences the same type of issues.
    After testing another peice of HTML that also included video streaming and heavy JavaScript, I narrowed the issue down to my JS. I had two Nivo Slider Carousels that were the route of the performance issues.
    The other test HTML Article scrolls smoothly and the video pulls in as intended, although once in a while there is a slight delay in the page scrolling up and down but this is hardly noticeable.
    I hope this may be of some help to other's in the future?

  • Still having trouble with Adobe Viewer

    I'm still having the issue that when I have multi state objects, (state 1 is off the page, state 2 is on the page) the hidden state (state 2) is showing up on the iPad Adobe Viewer when you click the |||| icon from the menu in the upper left corner. In the overlay creator panel 'tap to play/pause' is not checked.  'Cross Fade' and 'Hide before playing' are checked. 
    Any help would be appreciated!!  thank you!

    What I was able to determine:  In the Oject States where all the states are listed.  The State where there is no object in view needs to be listed first. (doesn't matter what state number it is, just needs to be first in the list)  When I did this for all my MSO's there was no viewing problems!!  Thanks for leading me down the right path. much appreciated!

  • Hyperlink doesn't work in Adobe Viewer, why?

    Hi everyone! I'm creating an interactive newsletter in Indesign CS6 for the iPad and iPhone. I have  a 3D model that I would like to demonstrate, but here comes the problem. I have a link to the IPM viewer (the 3D model is there), but when I use this URL it does not work. The adress starts with: ipm://.
    When I press the link in Adobe viewer it shows: an error 101. Also just to inform I do have IPM viewer on my ipad and iphone.
    I really want to have this link work. Please help me work this out! Is there any other way to demonstrate a 3D model in Indesign?
    Thanks
    VV
    P.S. Earlier I tried to use the 360 view by making lots of images, but eventually the sad thing is that it works ONLY horizontally! And that made me very disappointed honestly saying.

    Ok..very possible, but I was not quite sure. That is one of the reasons why I've posted this question. This ipm link works on my iphone through the e-mail (see attached).
    Note: the ipm address is not complete as I deleted it in Photoshop. Pls don't pay attantion to that .

  • Search function in the Adobe Viewer

    Hey there,
    i have the follow problems with de Adobe digital Publishing suite.
    Our company will present our costumers a catalog with the digital publishing suite for free. But we have so many questions about the FOLIO and the Adobe viewer and we need some replys quickly
    First off all is it impossible to search in a FOLIO with the adobe viewer.
    The adobe support cant answer these question because we have no buy a digital publishing suite edition.
    Only we have buyed the Edition we become an answer from the support but we need these information before we buy an edition.
    Can someone help me quickly
    Thanks for your informations

    If you have the answer we’re all ears. My guess is anything with a search function was done totally with HTML.
    Finally, this is a user to user forum. While it’s probably the most monitored I know of by Adobe employees, it’s not really an official contact mechanism.
    Bob

  • Adobe Reader iOS SDK

    Is there an sdk for Adobe Reader iOS?

    Hello,
    We have a very simple use case of viewing (just view) the pdf files within the mobile app for both iOS and Android platform. Can you please advise on if Adobe Reader Mobile SDK serves the purpose or if any solution(s) exist either from Datalogics or Bluefire or Bsquare? We are exploring various pdf toolkits and are finding some limitations with these. We would like to stick with Adobe mobile SDK (or any of thextension solutions) that meet our buisness need.
    Appreciate if you can let me know.
    Narasimha Bejjanki
    [email protected]
    +1 267 216 2350

  • Adobe Viewer issue

    I have been experiencing of redownloading my folios each time I open Adobe viewer. Is this a known issue? My clients are experiencing the same thing.
    Thank you in advance.
    Joe Canon

    We had this problem as well. Our workaround was to avoid special character in the publication name of the folio. This isn't perfect because our third month (märz) has a special character in it and our most current issue is from märz (march). But it was a fast fix.
    -- Haeme Ulrich

  • Adobe Flash Player "Failed to initialize" Problem

    I am running XP Pro SP3 on a Dell Dimension 4550 desktop, I cannot get Adobe flash player to install and cannot view a video in any of the browsers. I tried the usual steps, download the Flash player uninstaller, uninstall, remove all files from the FLASH folder e.t.c and doesn't work,, any fixes please?

    You should be able to install the latest Flash Player 11.7 if you download and run the offline installer(s) from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header (under the heading Progress bar hangs...).
    If you rather install version 10.x you can find it on the archive page http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html

  • Adobe viewer, iPad retina, videos

    How can I get the videos to show on Adobe viewer on my iPAD RETINA? Some videos I can view, but others I can't. On my iPad 2 I can view all the videos on the Adobe viewer.

    Thank you for your reply.
    I am making an apple app using Adobe's InDesign. To test my folio files, I
    upload to the Adobe Cloud and view the folio file on my iPad 3 with the
    Adobe Content Viewer. The text, jpegs and buttons and the videos play
    according to the folio settings i  have chosen.  Screenshot #1 shows a page
    of the folio article as it looks on Folio Preview. Screenshot #2 shows what
    happens when I tap on Behind the Scenes button. The video comes on full
    screen according to my Folio Overlay settings. Everything works according
    to the folio settings when I view the article on my iPad 3.
    THE PROBLEM
    I recently purchased an iPad Air with the Retina Screen. When I tested my
    InDesign folio with the Adobe Content Viewer on the new iPad Air, the text
    and jpegs looked sharper and a lot cleaner than on the iPad 3. The buttons
    worked according to my settings. The video, however, did not show up. I can
    hear the audio. I can see the control panel, and I see the 'Done' when I
    tap on the screen. But the screen remains black.
    THE ANOMALY
    Screenshot 3 shows the video button for Stuart. When I tap it on the iPad
    Air, the audio comes on but the screen remains dark. I can see the controls
    when I tap on the screen.
    Screenshot 4 shows the InDesign page for James. Screenshot 5 shows the iPad
    Air Retina shot of James. When I tap it on the iPad Air, the video and
    audio respond according to the folio settings. (See Screenshot 6)
    On the iPad 3, the folio responds according to the folio settings.
    How can I remedy this situation? Whatever help anyone can give me would be
    greatly appreciated.
    KJC

Maybe you are looking for

  • Alpha numeric Sorting Issue with BIP-Siebel report

    Hi All, The report contains a column called 'Site Name' which contains alpha-number values such as '111 street', '4th Cross', 'Road cross', 'North end street' etc. The sorting expected here is in the form: 111 street 412 Cross North end street Road c

  • Output module failed 1610153464

    I am running CS5 on a Mac 10.6.6. I have both QTX and QT 7.6.6 installed Every time I render, it gives the following error message: An output module failed. The file may be damaged or corrupted. (-1610153464) I've tested the files on a different mach

  • Slow roaming for WGB-client (mobile) on AP/WLC!

    A customer of mine have previously had 2 AP1242 set up as root-AP and then an additional AP1252 set up as WGB onboard a (very slow) moving vehicle. This has worked very good. On the vehicle there is 1 "real" PC and 3-4 additional PLCs or such "dumb"

  • How I can watch in apple tv a movie buy in Itune

    how I can watch in apple tv a movie buy in Itune

  • How to callibrate my external monitor to my macbook?

    Now that my external monitor is connected to my MacBook, what do I do now and what setting do I use?  How do I callibrate them for the best scree view without distortion?