ADSL2+ still not migrated after almost 8 months!

Hi there,
I have been waiting to be migrated to 21CN WBC (ADSL2+) since around January this year, I have seen all of my neighbours and other people in the village all get migrated over without asking to be during 'bulk migration' , however it's as if my line is being ignored. I am on the BT broadband and have tried to call BT on several occasions over the last 4-6 months (very frustrating) to see if theres a way of 'upgrading' the broadband or taking out a new contract, all to no avail. I have read through the forums on BT and seen that other people have sent messages to moderators directly (a feature no longer available it would seem) and had this same issue resolved.
It's very frustrating trying to understand the issue to the BT sales team who don't seem to understand what I'm telling them.
I would greatly appreciate if anybody can shed any light on this matter as it has been driving me mad for months now.
Many thanks,
Luke.

Hi RobbieMac,
I contacted you a couple of months back regarding 21CN upgrade in my exchange. All of the equipment was allocated out and full capacity had been reached despite my many attempts to contact BT to ask them to upgrade my equipment (very frustrating as some people in the village had their service forced to ADSL2+ which worsened their service by the upgrade which I would greatly benefit from).
There has now been additional capacity added in the exchange and the BTW Availability checker now says that ADSL2+ is available again. Is there anything you would be able to do to get the ball rolling with BTW/Openreach to raise a job to upgrade my connection please?
Telephone Number 01772xxxxxx on Exchange CROSTON
Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date
WBC ADSL 2+
Up to 17
10 to 19.5
Available
WBC ADSL 2+ Annex M
Up to 17
Up to 1.5
10 to 19.5
Available
ADSL Max
Up to 8
7 to 8
Available
WBC Fixed Rate
2
Available
Fixed Rate
2
Available
ADSL Stats:
--------------------------- ATU-R Info (hw: annex A, f/w: annex A) -----------
Running Mode : G.DMT State : SHOWTIME
DS Actual Rate : 8128000 bps US Actual Rate : 448000 bps
DS Attainable Rate : 8128000 bps US Attainable Rate : 1344000 bps
DS Path Mode : Fast US Path Mode : Fast
DS Interleave Depth : 1 US Interleave Depth : 1
NE Current Attenuation : 1 dB Cur SNR Margin : 9 dB
DS actual PSD : 7. 9 dB US actual PSD : 12. 3 dB
ADSL Firmware Version : 211011_A
WAN 1 Status
>> Drop PPPoE
  Enable
Line
Name
Mode
Up Time
  Yes
Ethernet
ADSL
PPPoA
717:32:49
  IP
GW IP
TX Packets
TX Rate(Bps)
RX Packets
RX Rate(Bps)
62325839
1810
78977414
14622
Many thanks,
Luke.

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