After a diagnostic check for both connectivity and sync, we may have a conflict.

fellow iPod classic owners,
                                      after a diagnostic check in which my iPod was found to be connected, on the sync test it was found to not be there. it appears that something is very amiss here. now granted i am not a whiz kid, but when one test tells you that you are connected and the next tells you that you're not, who do you believe? i smell a conflict of some kind or some such thing. clearly we have issues here. i don't know where else to turn. anyone have any ideas? both tests are part of the help tab on the iTunes page. it seemed reasonable to start here, but there is a conflict in the test results.
                                                                                                                                                                  awaiting your comments,
                                                                                                                                                                      hardphil.

mancave4me,
the answer to the question is yes/and yes again. with one comes the other. i still have the problem even after uninstalling and reinstalling the apple apps. it's a thing which plagues pc users. it isn't an issue for my hp laptop however and that intrigues me. i'm no whiz kid with this stuff, but when you pass the connectivity test and it says your iPod is there. then, you fail the sync test because it tells you it is not there. somethings amiss at the circle k. i smell conflict. this is easily solved. just use my laptop for iTunes unless you have a working solution.
that's the way i see this. it's not the end of the world by a far stretch. let me know if you have a solution. thanks for your concern. sincerely, hardphil.

Similar Messages

HT5622 When trying to sign in to Face Time, I continually get Face Time Activation "Could not sign in. Please check your network connection and try again" I have reset my Apple ID and my Password and I am successfully logging into Safari. What am I doi

When trying to sign in to Face Time, I continually get "Face time Activation" "Could not sign in. Please check your network connection and try again". I am able to access the internet via Safari, so my network connection seems to be working. What am I doing wrong, and how can I access Face Time?

Hey sklingen,
Thanks for the question. I understand you are experiencing issues signing into FAceTime. The following article may help to resolve your issue:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
You may also want to reset your network settings:
Settings > General > Reset > Reset Network Settings.
Note: this will delete any network related settings (saved Wi-Fi passwords, etc), it will not erase any content from your device.
Thanks,
Matt M.

Facetime error "Could not sign in. please check your network connectivity and try again

When I try to log in to Facetime on my iMac, it gives me the an error. "Could not sign in. please check your network connectivity and try again" I have already tried fixing the time and I dont have any firewall installed

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Sign out of iMessage and FaceTime on all your Apple devices. Log out and log back in. Try again to sign in.
Step 3
Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
Step 4
From the menu bar, select
           ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 5
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 6
From the menu bar, select
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If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 7
Select from the menu bar
           ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
          Block all sites from storing information on this computer
Close the preference pane.
Step 8
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
Step 9
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 10
Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you start up, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound outputand Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but still doesn't work when you restart in "normal" mode, stop here and post your results.
Step 11
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/com.apple.apsd.plist
Right-click or control-click the highlighted line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
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from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 12
Reset the NVRAM.
Step 13
Reset the System Management Controller (SMC).
Step 14
Reinstall OS X.
Step 15
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support. When you set up a support call, select "Apple ID" as the product you need help with, not the hardware model. That way, if you're not under AppleCare, you may be able to talk your way out of being charged for the call.

Could not sign in. Please check your network connection and try again. While using FaceTime

While using my iPad air trying to connect to FaceTime, I type in my Apple ID and password then get this message. Could not sign in. Please check your network connection and try again. Have checked network connection and have internet. Help!

Some basic troubleshooting steps for FaceTime activation.....
Check Settings>General>Date and Time>Set Automatically>On. Make sure that the time zone setting is also correct.
Try restarting or resetting your iPad and then try activating again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

TS3297 After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?

After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?

After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?

TS4268 After the update I am unable to log in to get iMessages. It says "Could not sign in. Please check your network connection and try again". My phone is connected to Wi-fi. What should I do?

After the update I am unable to log in to get iMessages. It says "Could not sign in. Please check your network connection and try again". My phone is connected to Wi-fi. What should I do?

Hi andrea110,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
The settings are the same for iOS 7:
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755?viewlocale=en_US
Cheers,
- Judy

Why am I not about to use my Apple ID for iMessage? I have typed the password correctly and the only thing that appeared was "Could not sign in. Please check your network connection and try again"

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Hi Dinowenwen,
Thanks for visiting Apple Support Communities.
If you're not able to sign into Messages, the steps in this article can help:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
Cheers,
Jeremy

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I have had to restore my Ipod Touch and now I can't connect to anything on it. When it asks for my Apple ID it comes up with an error message and says that it can't connect to the server. I have checked my WiFi connection and its connected.

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
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I get a message "The Itunes server could not be contacted, check your internet connection" when trying to check for Ipod Nano software updates. I have a 1st generation Nano and haven't updated the software for a while. My internet connection is working. Was thre a change in the internet address for NANO software updates? Do I have to reconfigure something in Itunes to point to the correct address?

What version of iTunes are you using? The latest is 10.6.3. In iTunes, choose Help -> About iTunes to check the version number. If it's lower than 10.6.3, download the latest version from here.
B-rock

When i try to sign onto I message I get the edit could not sign in. Please check yor network connection and try again. I have a network connect for the internet and i can access the internet

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Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
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http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
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You can check the status of the FaceTime/iMessage servers at this link.
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 Cheers, Tom

Sound not working after checking for driver updates and resetting bios

I am running a (HP Pavilion dv7-6c60us Entertainment Notebook PC)
I had muted the sound and did a system upgrad prompted by my HP assistant after logging on. Now when I try to get sound nothing happens. So I went out to the support site and checked for driver updates and none were found. So I then went into my system bios and reset it as stated in a support for sound not working and still no sound. HOW DO I GET MY SOUND TO WORK AGAIN?

From your models support page Download & Save the latest Audio driver.Go into Control Panel,Programs & Features- Uninstall IDT software.Restart the laptop. After Windows loads, install IDT audio using the downloaded file.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5218...
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

HT201210 Lost YouTube after installation of new software for both iPad and iTune. How to reinstall?

Lost YouTube after installation of new software for both iPad and iTune. How to reinstall?

Try this free YouTube app for iPad:
http://itunes.apple.com/be/app/jasmine-youtube-client/id554937050?mt=8

Updated 2.3.3 for both x10i and x10a (ALL KITS)

Updated 2.3.3 for both x10i and x10a (ALL KITS)
http://www.topsony.com/forum/local_links.php?catid=4556
download FlashTool
http://forum.xda-developers.com/showthread.php?t=920746
or
http://androxyde.github.com/Flashtool/
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
Solved!
Go to Solution.

this is how to add more Internal Memory it's a long process but its worth it
1) backup everything (Check above)
2) backup your SD card
on your PC
1) open any folder -> click on tools -> properties -> view -> show hidden files
2) mount the SD card, go to your SD card, press Ctrl + A then Ctrl C, on your desktop create a new folder, open it, then press CTRL + V
now this is where it gets AWEOME-ER
Guide to using Link2SD on your Xperia smartphone
This guide may seem lengthy, but trust us when we say it is straightforward. All steps have been documented which makes it look daunting. Read each section carefully and follow the steps outlined to install Link2SD.
1. PREPARATION
Please make sure you have completed all of the following before starting the tutorial.
On your PC:
– Install the necessary drivers for your Xperia smartphone onto your PC/laptop. The easiest way to do this is to ensure that Sony Ericsson PC Companion is installed on your PC. Once installed, connect your phone to complete the process.
– Download and install MiniTool Partition Wizard onto your PC or laptop.
On your Xperia:
– Enable USB de-bugging mode: Setting –> Applications –> Development –> Tick ‘USB debugging’
– Enable the ability to install unknown apps: Setting –> Applications –> Tick ‘Unknown sources’
– Install Link2SD from Android Market onto your Xperia smartphone. It is a free download.
2. ROOT
3. BACKUP MEMORY CARD
As we will be creating a partition on your microSD memory card, make sure you create a backup just in case anything goes wrong.
a) Create a new folder on your PC and name it anything you want, such as ‘SD_Backup’
b) Connect your phone to the PC, navigate to your memory card and copy the contents to the backup folder.
4. CREATE SECONDARY PARTITION
You now need to create a secondary partition on your microSD memory card that will enable you to use Link2SD.
Note: We will use MiniTool Partition Wizard to create a secondary partition on your microSD card. This partition can be ext2, ext3, ext4 or FAT32. We will use FAT32 as it is supported on all phones and should lead to less troubleshooting later. You can use any partition manager of your choosing, but the steps below guide you through MiniTool Partition Wizard.
There is no need to wipe your memory card when going through this process, just ensure you have at least 0.5GB to 1.0GB of free space to make it worthwhile. You also do not need to use a microSD card adaptor as the process below creates the partition whilst the phone is connected to your PC.
a) Connect your handset to the PC via USB and then launch MiniTool. You should see the details pop up under ‘Disk 2′.
b) Click on the memory card under Disk 2 in MiniTool and then in the left pane, press ‘Move/Resize Partition’. On the blue bar under ‘Size and Location’, move the right arrow towards the left to create the size of the secondary partition desired. In the example below we created a secondary partition with 1018.63MB of space. This value can also be typed in manually in ‘Unallocate Space After’.
c) Once this is done you should see that your memory card is now split into two partitions under Disk 2 of MiniTool. Right click this new partition and then press ‘Create’.
If you see this pop-up below, just press ‘Yes’ to continue.
d) You should then see this ‘Create New Partition’ window. Under ‘Create As’ click Primary and then under ‘File System’ click FAT32. Leave the cluster size as default and you can assign whichever drive letter you want. Once finished press OK.
e) This should bring you back to the main MiniTool screen. Now hit the ‘Apply’ button on the top-left of the screen, denoted by a tick symbol.
This will bring up another pop-up window and will take several minutes to both resize and create the secondary partition.
If successful, you should see message below. Congratulations your card is ready to use in conjunction with Link2SD.
5. LINK2SD
This application makes it easy for users with root privileges on their phone to move applications to the SD card.
a) Open the Link2SD app on your phone. You should be greeted with the following menu, check the FAT32 option and click OK.
You will then see the Superuser Request, click ‘Allow’.
Once you see the following message, restart your phone. The app should now be ready to use.
b) To make sure everything is installed correctly. Click the Menu button and go to ‘Storage Info’. This will show you the internal memory and your two partitions on the memory card. In our case, you can see that the second partition has 1GB free.
c) Now you need to move the apps of your choice to the memory card. Click the Menu button and press ‘Multi-select’.
Choose which apps you want to move by clicking the tick box next to the app. System apps are greyed out and cannot be selected. Link2SD can only move apps that are already on the internal memory. If you have apps already on your SD card, you will need to move them back to the internal memory before you can link them with Link2SD.
If you want to move all of your apps, pressing the menu button will bring up another menu allowing you to do this.
d) Once you have chosen which apps you want to move, you then need to hit the menu button and press ‘Actions’, which will bring up the following menu. Press ‘Create Link’.
Leave all three check boxes ticked and press OK. Link2SD will now do its work and move/link the selected apps to your memory card.
Once finished, you should see that the apps you have moved have ‘Linked -> SD Card’ in red font in the Link2SD app list. Reboot your phone.
e) Congratulations your phone is now using Link2SD! You should now go to Settings by pressing the menu button and configure how you would like Link2SD to work. The main decision here is whether you want to Auto Link newly installed apps to the memory card. Given that you’ve gone through the hassle of installing Link2SD we suggest you enable Auto Link and make worrying about your internal memory a thing of the past.
Special Thanx to the Xperiablog
http://www.xperiablog.net/2011/12/12/link2sd-guide-never-worry-about-internal-memory-limits-again/

When I try to use FaceTime on my Macbook Air, I try to verify the email I want people to call me with, and it says verified, but soon an message comes up that says "Could not verify the email address. Please check your network connection and try again."

So our school lets us use Macbook Airs for the school year, and it has facetime on it. I know facetime isn't blocked because like everyone else is using it. So I decide to give it a try. I click the icon, it says enter your apple ID. I dont have one, so I click to make one, and do so. I then enter my apple ID and click next. The screen reads "People will call you using your email address. What email address would you like to use?" I enter my email address in the box below the message, and then go to my email and click the link, and sign in, thus verifying the email. I go back to the facetime window, and click next. At the top it says Verified, but when I click next it doesn't go on to the next step, it simply blacks out the next button so that I can not click it, and after a few minutes a message comes up that says "Could not verify the email address. Please check your network connection and try again."
So that is the issue, please help!!!!!
*Note-I repeat that I know it is not blocked by the school because everyone else uses it just fine.*

Hello BassoonPlayer,
Since you are using one of the the school's Macbooks, it is quite possible that the time and date are not properly set on the computer that you are using. FaceTime will not work if you do not have the proper time zone set up for the location that you are in. This past week, there were a two other Macbook users I've helped by simply telling them to set the Date/Time properly. By the way, you described your problem very well, which makes it easier for us to help you. Hope this solves your problem -- if not, post back and I can suggest other remedies.
Wuz

'"Connection Failed" : The server "rrnas01" may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again' message

'"Connection Failed" : The server "rrnas01" may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again' message keeps displaying whenever I try to open any Adobe CS5 applications (except for Adobe Acrobat Pro). It displays until I click "OK" about 15-20 times or so and then will finally let my program open.
I have tried deleting files within my Library/Preferences folder and turning off/deleting login items within my system preferences as other forums suggested but nothing happened. Spending 3.5 hours on the phone with Adobe and completely uninstalling and then reinstalling the entire CS5 Master Collection didn't work either.
Also, it may be helpful to know that my programs worked fine for about three weeks then when we got internet and changed the password (the join, not the adminstrative password) with the wireless network "ScubaSteve" (which I've used with no problems at my old apartment) it started acting up. I have never seen "rrnas01" before so I don't know at all where it came from. I also installed the free 30 day trial of Suitcase Fusion 3 recently, but thinking that could also be the cause I have uninstalled it, and still no help.
Please help me! And please keep in mind I don't know all the computer lingo that a lot of the people in these forums seem to know. Thanks in advance for ny help you can give me.

It may not be possible .. there is a major bug between Mountain Lion and the TC where the TC disk goes off the radar of the computer.
Lion is also affected but not as badly.
7.6.4 seems worse than earlier firmware.. so back to 7.6.1 or 7.5.2 if that is possible.
Obviously that is not a solution for a later Gen5 TC.
Reset to factory after the firmware downgrade. .use all network names that are short, no spaces and pure alphanumeric.
If the TC is the main router set the dhcp to a very short lease time.. eg 30min.. and see how it goes, or try a longer lease like 99days.
I prefer the very short lease but response has been mixed.
Use ethernet not wireless.. ethernet is always more reliable and stable than wireless.
And last .. a nightly electric timer that powers off every night at midnight for 1min.. would not be the first device we have suggested a fix that amounts to beat the unit to the punch by forcing it to reboot since it is unstable.

After a diagnostic check for both connectivity and sync, we may have a conflict.

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