After a licensing failure message, I tried to reinstall CS3 design standard but the error "Component Install Failed" occurred and I still am unable to use Photoshop or InDesign Please Help!
after a licensing failure message, I tried to reinstall CS3 design standard but the error "Component Install Failed" occurred and I still am unable to use Photoshop or InDesign Please Help!
J3liu1 I would recommend reviewing the installation log files for the specific error message which you are facing. You can find details on how to locate an interpret your installation log files at Troubleshoot installation with install logs | CS3, CS4. You are welcome to post any specific errors you discover to this discussion.
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My Adobe trial for Photoshop Elements 10 for the Mac was over and I wanted to buy the application. The screen message was "Your trial has expired...but the fun doesn't have to end! Buy now to continue using Photoshop Elements 10 without having to download or re-install. " and then the button "Buy Now". When I hit the Buy Now button I am put in a field to buy Photoshop Elements 13, with no way to change to Elements 10. I do not want to go through the hassle of reinstalling etc. In fairness, it's been over a month since making the decision to buy. Still, I consider this a nightmare. Any ideas on how to buy the app I've got withou having to purchase a whole new one? Thanks.
If worse comes to worse, will I need to uninstall the trial if I buy a new version? Can I use part of it lime download assistant?Adobe does not sell older versions of their software. If you wish to purchase an older version you will have to find and take your chances with a third party vendor.
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my phone was connected to itunes not even a week ago, and now it wont show up. it will on my actual computer, just not on itunes, i mean i've done everything i can to fix it, but it doesnt work. helllllpppppp
I'm am assuming you are using a windows PC. If so these steps may help you tremendously. Step 5 is usually the culprit.
http://support.apple.com/kb/ts1538 -
Hi I am trying to upgrade my iPhone Model#A1303 to iOS6 through iTunes. The iOS is upgraded but activation is pending. Says activating serveris temporarily unavailable repeatedly and i am unable to use my phone. Please help to upgrade or restore.
That's usully symptomatic of a phone that was jailbroken or hacked to unlock it.
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I'm trying to reinstall my mountain lion, but it won't install on my regular disk
so, i have a problem.
When i tried to restart my Mac earlier today, I got the gray screen. Now i'm trying to reinstall my mountain lion, but when the install guide tells me to choose a disk to reinstall on, it says that my disk is locked.
please help, urgent!
thanks.No, you'll lose your data. Do you have a backup? If you don't use Time Machine, here are some cloning programs you can use to make a backup. Two backups are better than one.
Clone - Carbon Copy Cloner
Clone – Data Backup
Clone – Deja Vu
Clone - SuperDuper
Clone Software – 6 Applications Tested -
Im trying to redeem my itunes code but all it says is this action is not available i dont know how to fix it please help
Hey KbDaNcE,
Thanks for the question. The following resource outlines helpful information if you are experiencing issues redeeming an iTunes Code, including information on contact iTunes Store Support:
If you can't redeem your iTunes Gift Card or code
http://support.apple.com/kb/HT6021
Thanks,
Matt M. -
Please help. I think I just bricked my own phone. Despite worries after reading all of the rpoblems people have had upgrading their iphone to Ios 6, I used iteunes to do this to my iPhone 4. (I upgraded to the latest itunes.) Now after 1.5 hours of everything seeming to work OK, all I have is an Itunes graphic on my phone and nothing going on any more in Itunes. The phone doesn't shut down normally or anything. Suggestions? Should I just do a restore operation? I did back up my apps and pics.
Thank you. I ended up performing the Restore after I did an Update, and performing the restore solved the problem----I now have a functioning iPhone with all of my data, pics, and apps on it. Fortunately I made sure that I backed up my iPhone before I tried to update to iOS6. Man, what a headache though, and it sounds like I had it easy compared to some other horror stories I've read. I won't update my iOS on my iPhone again; i've learned my lesson. It remains to be seen whether iOS6 will be worth it :-)
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I am trying to reinstall OS X Mavericks but the disc is locked.
I Am trying to reinstall os x mavericks after reading pressing alt on start up is the right thing to do. I have followed the instructions upto the point where it has asked me to select the disc. The disc is locked and only has 117mb left. Can someone advise me what to do To get everything working again?
Repartition and re-format the disk provided it has not failed. If you have a free external drive to use, then you can try cloning the drive to the external to save your data. Otherwise, it is lost:
Clone using Restore Option of Disk Utility
1. Open Disk Utility in the Utilities folder.
2. Select the destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Select the destination volume from the left side list and drag
it to the Destination entry field.
5. Select the source volume from the left side list and drag it to
the Source entry field.
6. Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive. -
I recently formatted my hard drive so that I could give my computer to my brother but when I was trying to reinstall OS X Lion (10.7) the only option that showed up was to reinstall OS X mountain lion which I do not have, so now I can't get past the menu that comes up when you hold command + C. How do I reinstall to OS X Lion when it isn't even an option that shows up
Ok, well, having had Snow leopard on it originally solves the question: the license for Lion (or Mountain Lion for that matter) is not transferable. You are required to erase the drive and reinstall the original OS (Snow Leopard). Giving or selling it with Lion (or ML) on it will not be helpful for the recipient because the machine ID and their Apple ID will no longer match so they will not be able to get updates.
Have you checked your Purchases section at the app store? Here is what shows on mine:
If you are using the recovery mode and Mountain Lion comes up, then I can only assume that this is what you purchased. I don't know why it would show up otherwise.
As far as selling your Mac, the above is irrelevant since you will need to reinstall Snow Leopard and the recipient will need to purchase Lion (or Mountain Lion) using their own Apple ID.
However, you need to check on this since you may want to download Lion again for another machine of yours. So, if you are sure you purchased Lion and nothing shows under your Purchases at MAS, I would either call Apple or make an appointment with your nearest Genius Bar to get it sorted. -
It only has gray letters when I try to change my apple id iin my icloud user settings. How can I change my apple id to my new email address and password? My old one was hacked.
Yes, but if you delete the iCloud account and start again, don't you have to wait 90 days for everything to start syncing?? I've been having this problem for months and no one seems to be able to figure it out. I used to have one Apple ID (which was not an email address) and then when iOS came along....and iCloud, they force you to use your email address as ID ....which actually sets up a SECOND Apple ID. I have a Mac, iPad, iPod touch and iPhone. the Apple techs tried to delete the iCloud accounts so that they all said the same thing (email address ID) but then I had to wait 90 days. the 90 days just passed and nothing is automatically syncing yet. I still think there are 2 accounts but if I delete all again.....it's going to be another 90 days (for security reasons, I was told). This is a real pain in the butt.
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I'm running the latest version of Firefox, and it recently started to lag. I was looking through these forums for an answer, and a bunch of people recommended to reset Firefox. I did so, and then the browser started to act very weird. When I go to websites such as Facebook and Youtube, it's just a bunch of black text along the left edge of the page. No images, and no illustrations like usual. All of the pages work perfectly in different web browsers, so it must be a problem with Firefox. I've tried everything under the sun to fix it, but still nothing. I tried re-installing, deleting the cache and cookies, and managing the privacy settings for the app. I really want to get Firefox back to normal, ASAP. Any help would be greatly appreciated. Thank you! :)
What are your cookie settings?
*Tools > Options > Privacy > Firefox will: "Use custom settings for history"
You can inspect and manage the permissions for all domains on the <b>about:permissions</b> page.
*https://support.mozilla.org/kb/how-do-i-manage-website-permissions
You can inspect and manage the permissions for the domain in the currently selected tab via these steps:
*Click the "Site Identity Button" (globe/padlock) on the location bar
*Click "More Information" to open "Tools > Page Info" with the Security tab selected
*Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab
Delete the permissions.sqlite file to reset all permissions. -
I have a 5th Gen iPod Touch. I went in iMessage to save videos that were sent to me in my camera roll. The videos do not appear in my camera roll but my memory keeps on going down. I do not know how to solve the problem. I do not want to restore my iPod but I want to get my memory back. Please Help ME
Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
An "other" larger tha about 1 1/2 usually indicates that the "other" includes corrupted files.
First try:
"First you go settings/general/usage/music/then left swipe over music and press delete and you would think it deletes your music but it doesn't instead it deletes your other but make sure your ipod is connected to a computer while doing this"
as recommended by:
How do I get rid of "other" storage: Apple Support Communities
Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Restoring iOS software -
I am getting error messages whe I try to open itunes. I have tried to reinstall three times.
What does the error message say? (Precise text, please.)
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I am trying to save a pages document, but the save button is not highlighted and i cannot click on it.
Do you recognize the ID?
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im trying to restore my iphone 4 but getting error message as could not be contacted or temporarily unavailable plz help
Hey santhosh.pv,
We have a few articles that can help troubleshoot the alert message in iTunes you see when you are trying to restore your iPhone 4. You can resolve many restore issues using the troubleshooting steps documented here:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
The next article is the companion of the more general article above. Follow the above article first. If, after following that article, the issue persists, continue with this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Cheers,
David
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