After a security update, Microsoft Office no longer opens

I did a security update today and on restarting the Office suite I have been using for the last two years (properly bought and installed) refused to open, saying that my Word test drive had expired. The Office disk is in London (I'm in Wales) so what do I do? Can I return the software to its form four hours ago? Do I have to reinstall Word etc? Or do I unistall the Word test drive?

Christopher try reapplying the security update. Just download it from apple.com. According to www.macfixit.com this has been a solution for some users.
Regards,
Gusg

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After the security update I can no longer save or save as in Adobe Illustrator. I tried the Rosetta Fix to no avail.

After the security update I can no longer save or save as in Adobe Illustrator. The program has become useless. I tried the Rosetta Fix to no avail. How can I fix this?

I'm assuming by "I tried the Rosetta Fix to no avail" that means you downloaded and installed the 10.6.8 Combo Update? Is that correct, Apple hasn't posted any fix so you need to be specific about what you mean.
Please look over
http://osxdaily.com/category/mac-os-x/
is that the fix you are referring to?

After my OS update I can no longer open email attachments. What could be the issue??

After my latest OS update I can no longer open email attachments. What might be in the issue??

Quit Mail and restart.
Select each of your mailboxes and select Rebuild under the Mailboxes menu.
If those don't help, then reinstall Yosemite:
Reinstall Lion, Mountain Lion, Mavericks or Yosemite without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, Mavericks, or Yosemite
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

Trial version of Microsoft Office no longer opening

i have installed a 60 day trial version of Microsoft professional office 2013 on a PC that has windows 8.1 with a 64 bit OS. It has been 45 days and now I cannot open any of the Office suite programs (outlook, One Note etc). I see the icons when I
click on the windows icon and shows the graphical start menu, but when I click on the office icons, they no longer open. Need help!

Look on the MS Office 365 website for links to the download version. You could also buy an External DVD drive that connects by USB port. Any brand will work with your Mac Air. It does not have to have the Apple name on it for it to work on your Air.

After applying Security Update 2006-001 can't launch Office X apps

I noticed that, after applying Security Update 2006-001, I can't launch Microsoft Word nor Excel nor Power Point (Office X, 10.1.6 updated). If I double click the app icon, select and try to open from File menu or try to launch it from the Dock, I get the message "The app has unexpectedly quit". This does not affect Entourage so far. I can open existing files double clicking on their icons and, once the app is running, create new files from menu bar. Repaired permissions, checked for corrupted preferences files or templates but to no avail.
Can anybody help?
iBook G4 Mac OS X (10.3.9) 512 MB RAM

DivX Doctor is a freeware I had downloaded a few days before applying Security Update 2006-01 (http://www.macupdate.com/info.php/id/4683). It certainly was responsible for my problems with Office X apps because, as I said, they completely disappeared as soon as I got rid of it.
I hadn't the memory problems you mentioned (I've applied also Security update 2006-02 without problems).
Don't know if this can help, but you might want to give a try to Disk inventory X (http://www.macupdate.com/info.php/id/14393) [quote]Disk Inventory X is a disk usage utility for Mac OS X. It shows the sizes of files and folders in a special graphical way called "treemaps".
If you've ever wondered were all your disk space has gone, Disk Inventory X will help you to answer this question.[/quote]
Once DiskWarrior fixed a problem with free hard disk space on my machine, even though a small one.
iBook G4

After running Software update, I can no longer run, open, sync or use iTunes in any way. PLEASE what happened??

I was running the newest version of Snow Leopard, and after running Software update, I can no longer run, open, sync or use iTunes in any way. PLEASE what happened?
I really regret that I said "OK" to Software Update message... after Software Update of these updates on 7-26-11:
Migration Assistant Update for Mac
Mac OSX 10.6.8 Supplemental Update
Safari
iTunes
Remote Desktop Client Update
Now I get a message:
iTunes cannot be opened because of a problem
Check with developer to make sure iTunes works with this version of Mac OSX. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OSX.
Process:         iTunes [5092]
Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:      com.apple.iTunes
Version:         ??? (???)
Build Info:      iTunes-10315501~1
Code Type:       X86 (Native)
Parent Process: launchd [111]
Date/Time:       2011-07-26 12:08:18.568 -0500
OS Version:      Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report:          504736 sec
Crashes Since Last Report:           20
Per-App Crashes Since Last Report:   13
Anonymous UUID:                      B8B5EE28-970A-4E79-949B-EA2DD6E6DAA2
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @loader_path/libgnsdk_musicid.1.8.2.dylib
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
Model: Macmini3,1, BootROM MM31.00AD.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.35f1
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS543216L9SA02, 149.05 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0704, 0x24100000 / 2
USB Device: Hub, 0x0424 (SMSC), 0x2507, 0x26400000 / 2
USB Device: iMic USB audio system, 0x077d, 0x07af, 0x26440000 / 4
USB Device: Hub, 0x0424 (SMSC), 0x2502, 0x26470000 / 3
USB Device: Deskjet D4300 series, 0x03f0 (Hewlett Packard), 0x1f04, 0x26471000 / 5
USB Device: GD-0608-U, 0x056a (WACOM Co., Ltd.), 0x0021, 0x04700000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 3
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x04300000 / 2
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0307, 0x04310000 / 6
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020b, 0x04330000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8216, 0x06110000 / 5
FireWire Device: unknown_device, Unknown
FireWire Device: d2 DVDRW FW, LaCie, Up to 400 Mb/sec

Same thing happened to me and I get the same error message. These are the programs that don't work
mail
keynote
pages
all Office 2011 programs
safari

Printing problems after installing Security Update 2015-002

After installing Security Update 2015-002 on three separate computers on two different WiFi networks, printers on the network are losing their connections to the computers that can print to them. We have experienced this on a network running a Canon printer and an HP printer - both have disappeared on the network although the printer suggests it is still connected to the network. The same thing has happened on a separate network I manage with a single HP printer on that network. I have tried removing the printers, resetting the printers etc. Nothing is working. I can get one print out of a printer when I turn the printer off and then on. Three minutes later the printer is no longer connected to the computer - although still connected to the network. Please Help.

I think I have figured out that it is in fact the Apple Extreme Base Station that is losing the printer. It is very odd because the printer is connected to the Wifi. My computer is connected to the WiFi and connecting to the internet. The Router for the internet can see the printer. An Apple Extreme is then connected via a network cable in Bridge mode to the router. When I turned the power off the The Apple Extreme and then restored power it all worked. was still working this morning, but again this afternoon I needed to reboot Apple Extreme. It is quite strange that this is happening on two different Networks in different parts of the country at the same time. Maybe the Security Update is somehow affecting/blocking communication with the printer? I just don't know enough. These networks have been up and running with the same printers and computers for years with zero problems - all of a sudden we have the same problem on both Networks.
Any help will be very much appreciated.

HT1338 I am trying to update Microsoft Office 12.3.3 on my Macbook Pro, but once it is installed terminal opens. What am I supposed to enter into Terminal?

I am trying to update Microsoft Office 12.3.3 on my Macbook Pro, but once it is installed terminal opens. What am I supposed to enter into Terminal?

Still trying to understand. You install one of the MS updates (most recent was 14.2.2) and after the update completes (before the installer quits) terminal opens? Or the installer quits and then terminal opens?
And who is prompting for "Check for updates" ("get taken back" to what)? Is this coming from office, say when you run Word? Certianly the updater doesn't cause this prompt.

Applications crashing after latest security update??

So i was prompted to download the new security update and the newest version of iTunes today. i do so, and upon start-up, i open adium and try to chat with a friend. before it could even open the IM window, adium chrashes. I updated adium and it still does the same. I then attempted to see if there were additional updates and the Software Updater also crashes instantly. i havent noticed any problems with other programs yet, but can anyone help me out on this one?
and the problems didn't start until AFTER the security update was installed

Some general advice on updating:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 4.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
If you are updating Safari (or just have):
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very first thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
• /Library/InputManagers
• ~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).

Microsoft office no longer works?

after loading moutain lion microsft office no longer will work

larryfoster wrote:
after loading moutain lion microsft office no longer will work
Hello,
Do you have Microsoft Office:Mac 2004? If your answer to the last question is yes, then the cause of your issue is the fact that OS X Mountain Lion does not support PowerPC-only applications. Microsoft Office:Mac 2004 ran on Intel-based versions of OS X with the help of Rosetta a dynamic translator that synched PowerPC applications to run on Intel-based Macs. Unfortunately, Apple stopped supporting Rosetta since the release of OS X 10.7 and the last version capable of running the translator is OS X 10.6 Snow Leopard. Your only solution is to invest in a newer version of Microsoft Office:Mac (the most current is 2011; although Office:Mac 2008 will run with no problems under Mountain Lion) wich can be found online in Microsoft's Mac Software website.
If you have a version newer than Microsoft Office 2004, then your problem could be caused by something else, in which case we will need more information.
Hope this helps and welcome to Apple Discussions!

Trouble after installing Security Update 2005-009

After installing Security Update 2005-009 I experienced some minor problems with Dashboard where some widgets no longer work and a more annoying problem with CodeTek VirtualDesktop Pro, which exits directly after launching the app (the desktop pager and menu appear and then the app quits). Tried repair of permissions, deleting of VirtualDesktop Pro's prefs, reinstalling the app, etc. - so far nothing helped. CodeTek does not answer my support requests. Has anyone experienced similar problems?
Power Mac G5 1.6 Mac OS X (10.4.3)

I would completely uninstall all 3rd party widgets. Restart. Then see if the problem goes away.
It's likely to be an issue with one of your widgets. And possibly a combination of specific one with a specific another.
- Shilo

Black screen on startup after installing security updates KB293357 and KB2937610 on Win 7 64bit

After installing security updates KB293357 and KB2937610 (both related to .NET) on Win 7 Enterprise 64 bit, my computer fails to start up correctly:
- start up and windows boot screen
- then black screen and computer freezes
The only option to this problem I found so far is do a cold reboot and then let system repair uninstall the updates. Is there a better way to solve this problem?
System:
Asus UL80VT laptop
NVIDIA GeForce G210M (driver version 9.18.13.2702)
Win 7 Enterprise, fully updated

Hi,
After you unstall the two updates, does the black screen issue completely disappear? We should first figure out whether the two updates are the culprits.
Since the two updates are related with .net as you mentioned, then here's a .NET Framework Repair Tool released by Microsoft, I suggest you try it and check if it cna detect something.
http://www.microsoft.com/en-in/download/details.aspx?id=30135
Check your event viewer and see if it recorded something valuable.
Yolanda Zhu
TechNet Community Support

I am unable to open Calendar on my iMac - this occurred after installing Security Update 2015-002. I don't know if related. A message pops up after several minutes saying Calendar quit unexpectedly (but it never really opens). How do get Calendar b

I am unable to open Calendar on my iMac - this occurred after installing Security Update 2015-002. I don't know if related. A message pops up after several minutes saying Calendar quit unexpectedly (but it never really opens). How do get Calendar back?

Hi Magsrobby,
Welcome to the forum and thanks for posting. I'm really sorry to hear you've had so many problems. I can look into this for you if you wish. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile. Once I have the details we'll take it from there.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

After ios 8 update I can no longer play music through my car. I have a 2012 Nissan Rogue - whihc has its own cable made to use with iPhone 4 - I use a apple adapter to converst to use with 5.

After ios 8 update I can no longer play music through my car. I have a 2012 Nissan Rogue - which has its own cable made to use with iPhone 4 - I use a apple adapter to converst to use with 5. Has been working fine up until update. Is there a fix for this? The car does not have usb

Here I come to save the daaaaaaaaaay!!!
Had the same issue with my Nissan Rogue 2011.
This listed below will fix it...
Go to General > Restrictions > CarPlay -- Make sure Carplay is DISABLED. (The new IOS 8 enables this on default)
Go to General > Reset > Reset Network Settings
The Nissan Rogue radio system was never designed to work with CarPlay. By default, CarPlay feature comes enabled when you install IOS 8. Suckz, right?
You're very welcome! Have a great day!
Sincerely,
The Superhero

After installing security update 10.6.8 I've seen dialog boxes asking me if I will permit certain root processes, e.g. configd, to receive unsolicited messages from the internet. What are the consequences of denying these requests?

After installing security update 10.6.8 last night I've seen dialog boxes asking me if I will allow incoming network connections to certain root processes, e.g. configd. I didn't see these dialog boxes prior to installing 10.6.8. How do I make informed decisions? In other words,
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(2) Where can I find discussions of the consequences of granting or denying these requests?
Alternatively (and at some risk of revealing metaphysical doubt) why am I being asked for these permissions? And who expects me to make correct decisions?
I have turned on th standard-issue OS X firewall and am running my system in stealth mode.

After installing security update 10.6.8 last night I've seen dialog boxes asking me if I will allow incoming network connections to certain root processes, e.g. configd. I didn't see these dialog boxes prior to installing 10.6.8. How do I make informed decisions? In other words,
(1) Where can I find 25-word summary descriptions of these processes?
(2) Where can I find discussions of the consequences of granting or denying these requests?
Alternatively (and at some risk of revealing metaphysical doubt) why am I being asked for these permissions? And who expects me to make correct decisions?
I have turned on th standard-issue OS X firewall and am running my system in stealth mode.

After a security update, Microsoft Office no longer opens

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