After clone workflow notifications were not reciving users

Hi,
Workflow notifications were not reciiving by users after successfully clonned the system.
But O/s level we able to send the requests to users using mailx. cocnurrent program out & log files also recing users.
all workflow components are upa nd running. Please let me know any updates we need to change at databse level.
Environemnt : 12.1.1 running on 2 node environment. where DB on one server & apps on one server.
Thanks,
DBA
Edited by: user606944 on Mar 3, 2010 7:22 AM

Hi,
We followed the steps of metalink document. even though same issue persisting.
Please find below content of log
at oracle.apps.fnd.cp.gsc.Processor.run(Processor.java:283)
     at java.lang.Thread.run(Thread.java:619)
Caused by: org.xml.sax.SAXException: Replyto must be a valid email address
[Mar 3, 2010 6:41:54 PM AST]:1267630914824:-1:-1:kwa1hcm3:10.200.33.75:-1:-1:1:20420:SYSADMIN(0):-1:Thread[outboundThreadGroup1,5,outboundThreadGroup]:10.200.33.75:79542:1267623021142:27:UNEXPECTED:[SVC-GSM-WFMLRSVC-76884-10006 : oracle.apps.fnd.wf.mailer.NotificationFormatter.getFormattedMessages()]:Problem parsing XML -> org.xml.sax.SAXException: Replyto must be a valid email address
[Mar 3, 2010 6:41:54 PM AST]:1267630914824:-1:-1:kwa1hcm3:10.200.33.75:-1:-1:1:20420:SYSADMIN(0):-1:Thread[outboundThreadGroup1,5,outboundThreadGroup]:10.200.33.75:79542:1267623021142:27:ERROR:[SVC-GSM-WFMLRSVC-76884-10006 : oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(String)]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: Problem parsing XML-> org.xml.sax.SAXException: Replyto must be a valid email address
     at oracle.apps.fnd.wf.mailer.NotificationFormatter.handleHeaderEndTag(NotificationFormatter.java:2191)
     at oracle.apps.fnd.wf.mailer.NotificationFormatter.endElement(NotificationFormatter.java:538)
     at oracle.xml.parser.v2.XMLContentHandler.endElement(XMLContentHandler.java:210)
     at oracle.xml.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1318)
     at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:336)
     at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:303)
     at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:320)
     at oracle.apps.fnd.wf.mailer.NotificationFormatter.getFormattedMessages(NotificationFormatter.java:354)
     at oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(SMTPMessageHandler.java:77)
     at oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.read(SMTPOutboundProcessor.java:732)
     at oracle.apps.fnd.cp.gsc.SvcComponentProcessor.process(SvcComponentProcessor.java:604)
     at oracle.apps.fnd.cp.gsc.Processor.run(Processor.java:283)
     at java.lang.Thread.run(Thread.java:619)
Caused by: org.xml.sax.SAXException: Replyto must be a valid email address
[Mar 3, 2010 6:41:54 PM AST]:1267630914842:-1:-1:kwa1hcm3:10.200.33.75:-1:-1:1:20420:SYSADMIN(0):-1:Thread[outboundThreadGroup1,5,outboundThreadGroup]:10.200.33.75:79542:1267623021142:27:UNEXPECTED:[SVC-GSM-WFMLRSVC-76884-10006 : oracle.apps.fnd.wf.mailer.NotificationFormatter.getFormattedMessages()]:Problem parsing XML -> org.xml.sax.SAXException: Replyto must be a valid email address
[Mar 3, 2010 6:41:54 PM AST]:1267630914842:-1:-1:kwa1hcm3:10.200.33.75:-1:-1:1:20420:SYSADMIN(0):-1:Thread[outboundThreadGroup1,5,outboundThreadGroup]:10.200.33.75:79542:1267623021142:27:ERROR:[SVC-GSM-WFMLRSVC-76884-10006 : oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(String)]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: Problem parsing XML-> org.xml.sax.SAXException: Replyto must be a valid email address
     at oracle.apps.fnd.wf.mailer.NotificationFormatter.handleHeaderEndTag(NotificationFormatter.java:2191)
     at oracle.apps.fnd.wf.mailer.NotificationFormatter.endElement(NotificationFormatter.java:538)
     at oracle.xml.parser.v2.XMLContentHandler.endElement(XMLContentHandler.java:210)
     at oracle.xml.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1318)
     at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:336)
     at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:303)
     at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:320)
     at oracle.apps.fnd.wf.mailer.NotificationFormatter.getFormattedMessages(NotificationFormatter.java:354)
     at oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(SMTPMessageHandler.java:77)
     at oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.read(SMTPOutboundProcessor.java:732)
     at oracle.apps.fnd.cp.gsc.SvcComponentProcessor.process(SvcComponentProcessor.java:604)
     at oracle.apps.fnd.cp.gsc.Processor.run(Processor.java:283)
     at java.lang.Thread.run(Thread.java:619)
any idea?

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