After erasing all data & settings, cannot connect to wi-fi

To try to make a long story, short, I was having trouble connecting to my home network with my iPod.  It was previously owned, so I figured since I'd be losing everything with the first sync, I decided to perform a full erase of data and settings.  After some initial trouble with error messages, when I first tried to connect to iTunes, the iPod is finally working...but I still cannot connect to my home network.  I even went as far as to open my router control panel and reset the password, then set up a  new connection on the iPod, even though my home network is showing in the list, wi-fi is turned on and ask to join is turned on.  By default, my router security is set to WPA2, but even after I turned security off, it still won't let me join.  I have other devices connected, and working fine, even after the password change.  I'm truly stumped, here....

Did you make sure your router/modem are set up and configured with the settings specified in the second article I linked above.
Have you tried shortening the password/key to the network? 
After you turned of all the encryption settings, did you reset the network settings again then try to reconnect?
It would really help to try and connect this device to another working Wi-Fi network to help determine if it's an iPod issue or a router/modem issue.
Is the router/modem using the 2.4 or 5 GHz band? Or both?
What is the brand and model of your router/modem?
B-rock

Similar Messages

  • Cannot re Activate iPhone5 ios7 after erasing all date via Find My iPhone

    I have an iphone 5 with ios7.04 which was working perfectly until I recently tried to swap a SIM card from one service provider to another (which I have done many times). After inserting the SIM, the searching msg (top left corner) remained on all the time even after the sim is removed (does not show no SIM msg). Also the carrier icon in the settings menu disappeared.
    I tried several things to see it would return to normal like, rebooting, erasing settings etc. I could not restore normally because a message (turn off find iphone in icloud settings) appeared each time I tried however I could not turn off find my iphone even with my i.d. & password. I then tried a hard reboot by putting it in recovery mode and restoring the iphone via itunes to still no avail.
    Finally I tried to erase the iphone via icloud in an attempt to re activate it however now my phone is back to the activation process but it will not re activate via itunes or icloud.
    Has anyone had this issue before after trying everything to bring it back to life. my phone is just over 12months old from new, has not been tampered with and (just out of warranty (typical). It has never given any problem like this before apart from the usual freezing etc sometimes.
    Can anyone help!!
    Thanks

    Solved! The problem was in the SIM card PIN. The activation mode was trying to register the device but the SIM card was locked. The only thing that helped was placing the SIM card into an another device and changing the SIM card PIN setting to off.

  • After reset erase all data, cannot recover

    Have IPhone 3g. Getting ready to trade in, entered reset to erase all data. Moving bar of erased data looked good. After reboot Apple Logo stayed. Pushed power and home to shut off. Then reconnected cable to IPhone. Started ITunes, detected IPhone in recovery mode, started recovery, process looked good extracting software, verifying, preparing iphone for recovery but then received error message, cannot restore 2005.
    Tried DFC mode (dark screen), same result, no recovery, same error.
    IPhone was moved from original carrier, to new carrier, don't know for sure, the name of that process. Lyndia?
    If that process changed firmware, how do I restore to original firmware?
    Thanks to all good help/clues. Cheers, Bill

    Not a helpful answer. Moving carriers is a part of being a FREE American. Moving isn't hacking in any sense of that terrible word.
    Hacking is accessing malicously, without permission, and with the intent to gain access to data that does not belong to the person gaining access.
    Moving a phone at the end of a contract is just like porting...guaranteed by USA law...of course it took law to enable that porting freedom.
    I guess it will take legislative action to end the silly and uncompetitive, "locking."

  • HT201274 Hello there, I have erased all data and settings from my IPAD about 10 hours ago and it just shows a line across it with the apple logo, it wont connect to my laptop either. Please help

    Hello there, can someone help me please. I erased all data and settings last night and now my IPAD just shows a line across it with the apple logo. It is not responding to the on / off switch. I have connected the IPAD to my laptop so i can reinitilise it but nothing is happening - it doesn't appear as a device on my laptop (the USB port is working OK) Has anyone else experienced this and how did you overcome it? Thanks

    thanks for the reply gdgmacguy! but is there any way to stop it? i was thinking of just manually uninstalling apps and deleting contacts. i cant wait any longer, lol.

  • I reset my iPhone 3gs by erase all data and settings. After the process i was waiting till morning but its still shows the apple logo.its been 8 hours but i don't know what to do? please help me to fix it.

    i reset my iPhone 3gs by erase all data and settings. After the process i was waiting till morning but its still shows the apple logo.its been 8 hours but i don't know what to do? please help me to fix it.

    Something has gone wrong. Force the phone into recovery mode, as described here, & restore it:
    http://support.apple.com/kb/ht1808

  • My iPhone5s couldn't activate after i'd erased all my settings

    I got my iPhone5s 2months ago. This was happened last 2wks, i've found out that my phone wasn't able to received incoming text and call and i look for my Network which is (AT&T) it says "Searching.." so i've told this issue to my sister and we called technical support for at&t that my network is fine etc. So what he did is troubleshoot my phone while my phone is off and when i turn it on it started to connect to my network again. So last friday, when i woke up my phone couldn't connect to my Network again so i've told this issue again with my sister and try to fixed it again this issue, she tried to reset my network and troubleshoot it again nothing happened so she asked me to pull it out my sim card so we did what she'd told me and still my phone couldn't connect to my Network. So she suggest that we should go to at&t store and change my sim card, then we went to at&t store to get my new sim card. And nothing happened my phone still couldn't connect to my phone, the sales rep told us to go to apple store and change my phone cos they've had the same problem before about my issues.So here's my problem i reset my network settings still nothing happened, and tried to erase all my settings after i've done that my phone says that "Your iphone couldn't be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes."

    Hi, try to put your iPhone into recovery mode and do the restore again. Here are the steps:
    After then, connect your iPhone to your computer and launch iTunes. Click Recovery iPhone and then follow the prompts it tells you to do.

  • During erase all data i have unplugged usb. after that i could not open OS-3.2

    Hello:
    I am an apple new user. I am using ipad (Wifi+3G) and last night i intended to upgrade my ios from 3.2 to 4.3.3 version. I have plugged ipad with my laptop and before upgrading i tried to erase all data. I putted command and it started erasing data. During the process i intended to unplug usb. However, afterwards my pad is showing nothing but apple logo with busy sign.
    1. Now what shall i do? to go back my 3.2 version?
    2. Its not responding even after connecting (using usb) itunes. What will be my next steps using ipad again?
    Please help me out. Faridul

    Ok i have it figured out. its simple and straight forward. clone (carbon copy cloner) the main drive to an external drive.  Set the two drives as a stiped 0 raid. Then clone the external back.  Let Time Machine do backups. Set back and let her fly.

  • Do I have to sync my iPhone 4S after i erase all data

    Do I have to sync after i erase all data because i dont have a laptop

    If you erase all data and settings, your phone will look just like it did when first taken out of the box. To get any data back on the phone would require either restoring from a backup...iCloud or computer, or syncing it back. How do you intend or hope to get your data back? You backup to iCloud? Sync to iCloud?

  • Can i stop the Erase all data and settings process for Iphone 3gs? It has been 4 hours and still not finished!

    Hi, i just want to know if theres any way to just stop the erase all data and settings for my iphone 3gs it has been 4 hours and it still havent finished yet, still showing the black screen with an apple icon. Im getting so frustrated, is there any way to just stop the process and roll back the changes made? Would it do any harm if i press on my home key and power button the same time? Thanks!

    Something has gone wrong, on an iPhone 3Gs the erase all operation should be instantaneous. Disconnect your phone & force it into recovery mode:
    Turn your phone off. Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. In your case, select "new".

  • I unfortunately just got my IPhone 4s stolen.I thought I had the find my iPhone enabled but I didn't because I cannot locate the phone when I sign in ICloud.How can I erase all data on the phone so the thief can't access my personal information.

    I unfortunately just got my IPhone 4s stolen.I thought I had the find my iPhone enabled but I didn't because I cannot locate the phone when I sign in ICloud.I have a password on the phone but i'm not sure if I turned on the option where the phone resets if you incorrectly put the password more than ten time. I immediately called my phone company (Verizon) and reported the phone stolen.So I know whoever took the phone cannot place calls or use the phone. But can they still access my data on the phone if they manage to unlock the phone?  If so how can I erase all data on the phone so the thief can't access my personal information? is there any other way other than Find my IPhone to wipe off the data on the phone? I really don't want my personal information such as pictures, text messages, notes and social networks profile available to a stranger!!? Help please!!!

        Hello thewrongway,
    I'm sorry to hear about your phone!  I understand the need for an active device. You are able to activate an old device and process an insurance claim for your iPhone 4s within 60days from the incident date.  Keep in mind if the old phone is not a smartphone and you currently have unlimited data that feature will fall off.  If you have a tier data plan no changes will be made.  Please let me know if you have any additional questions.  Thank you.   
    TominqueBo
    VZW Support
    Follow us on Twitter at @VZWSupport

  • I've jail break Iphone 3GS. i tried to restore setting (erasing all data and media) without connecting to computer/itunes. When it starts it freezes by showing apple logo only. what is the solution.

    i've jail break Iphone 3GS. i tried to restore setting (erasing all data and media) without connecting to computer/itunes. When it starts it freezes by showing apple logo only. what is the solution. please help me out. Here i don't have iphone service center too.

    Although not illegal, Apple discourages a user from modifying the iPhone OS in any manner, including "jailbreaking".  Apple feels so strongly about this that discussing methods to assist a user trying to either jailbreak or "unjailbreak" an iPhone are prohibited.

  • HT201407 Cant reactivate my Ipad2 w 7iOS after Ibacked all on icloud&erased all content&settings.Itshows its linked 2 my apple id, but when Iwant to log in or set the ipad - nothin works, neither apple id or my psw. Can u help please?

    Hi there, Im not able to reactivate my Ipad2 w 7iOS after I backed all on icloud&erased all content&settings.It showed its linked to my apple id (showing the first letters of my apple id/email address) when I wanted to set it up. When I tried to log in  - nothin worked, neither apple id or my psw. I checked the activation help on website and I looked up alsoon my icloud account and checked whether I dont have it in my all devices - but nothing.I also tried my cousin email and apple id who was the previous owner and that didnt work either. I was also in certified centre services and they werent able to help me either. All it shows still, this ipad is linked to my apple id.Could someone help me?

    I finally got the solution from a friend at the TSR forum. It was a problem with QUicktime 7.2. I needed to install this update:
    http://www.apple.com/support/downloads/macosx10410comboupdatev11intel.html

  • I recently clicked on erase all data and now i can't use my phone even after restoring

    i recently clicked on erase all data and now i can't use my phone even after restoring

    Try here...   iPhone and iPod touch: Unable to update or restore

  • Iam using right now version 4.2.1 with firmware 3.10.1 if i erase all data and settings, do my version and firmware will remain the same or will it change?

    Iam using right now version 4.2.1 with firmware 3.10.1 if i erase all data and settings, do my version and firmware will remain the same or will it change?

    Iam using right now version 4.2.1 with firmware 3.10.1 if i erase all data and settings, do my version and firmware will remain the same or will it change?

  • Had many issues with phone, decided to erase all data and now it won't finish

    Okay here's the rundown of my problem on my iPhone 5 32GB. I can't check currently (you'll understand why later) but I believe it was on iOS 7.1.1 as I know it wasn't the absolute most recent version. First off, my lock button is sometimes unresponsive, a hardware issue and I haven't gotten around to getting that fixed yet. Anyways.
    Today I wanted to open up my twitter app. The instant it opens, everything freezes. I mean everything: screen, lock button, home button, everything. The screen usually shuts off after 90s if I don't do anything, so the screen went black after this time as everything I did didn't register. Now with the screen being black, still no response from most things. The only thing I can do is activate Siri, though the screen still doesn't turn on, just the sound. She couldn't usually hear me, and if she did it would take her about a minute or so to respond. I can still connect to iTunes (windows 8) though so I did that, but I stopped the initial sync. I tried doing the hold both buttons for 10s thing but that didn't work (might be because the lock button is iffy) so I couldn't start recovery mode.
    At this point, I decide the only thing I could do (because no where on Google anyone had a similar problem) is to restore the phone, either to factory or to a backup. When I tried these options in iTunes, it told me that it could not do this while Find my iPhone is active, and to go to settings on my phone to turn it off. I can't open settings with the screen black. I tried going to icloud.com in order to see if I could turn it off from there. The site could find my phone just fine, could make the sound just fine. I could however not remove the device from iCloud unless the phone was turned off (which I again can't do with a black screen).
    At this point, I went to the directory with the backup on my computer and copied it to another location. Then in iTunes I did a sync to create a new backup. Now the only thing that was available for me to do was on the web site to erase all data from the phone as it did not require Find my iPhone to be turned off. Feeling out of options, I went through with it and clicked erase. For some reason, this is the time that the screen decides to turn on. The phone showed the apple logo and a progress bar. The bar progressed quickly at first but then slowed as it neared the end. At this current point, it's been at what appears to be 100% for around an hour with nothing happening. The buttons do nothing, my computer can't see the device so iTunes won't do anything.
    Is there anything else I could try to do or should I just wait it out. My city does have an apple store which I could go to tomorrow but if I could get my phone running tonight that would be great. Also, if I can't do anything and it doesn't budge, if I take it to the store would it cost a lot to fix or (if necessary) replace? It was a birthday gift two years ago, bought without a plan, and I don't think it's still under warranty.

    Hi..thanks for your advice!
    Ok, I am student so buying a new phone is not possible ;( This experience has turned me off Apple anyway! All I did was click yes to their iTunes upgrade prompt asking me if I want to update....and now I don't have a phone and can't access all my backup etc on my iTunes because it seems the only way to get to it is with another iPhone!?
    I can't believe that through the Apple recycling program I could possibly get $50 for this phone because the hardware is perfect but there is no support for this issue...feels like Apple is just trying to force everyone with hacked phone to buy new ones!

Maybe you are looking for