After installing McAfee encryption on my XP laptop, my OfficeJet All-in-One 7410 will not print.

I have unstalled the software and now I can not reinstall the software. The diagnostic tool can see the printer, but the install software can not, even when I enter the IP address. I've turned off the firewall. I've connected the printer directly to the router. The only way to use the printer is through the USB which is not acceptable.

Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Actually it sometimes gets a little further, the display will dim and the pointer will appear and then whoop it will turn off. if i do a verbose start up, it will finish all the steps, the white screen will appear and dim and then it will turn off.

HP Officejet Pro 8500 Cyan ink will not print. installed a new one, but no success

HP Officejet Pro 8500 Cyan ink will not print. installed a new one, but no success

I had to replace both printheads about $85 a piece. It may be more cost effective to buy a new printer. Once I replaced the one printhead, the other one went out. It is common and it did solve the issue. I really like my printer and if it gets me another year or so, I think it was worth it.

In XP Mode on Windows 7, after installing application as like I would normally on an actual XP system, application will not start in windows XP mode itself.

Just did a clean install of windows 7. I then downloaded windows XP mode and Windows Virtual Mode. Everything ran flawlessly and everything is updated. I needed to Install a program called Dentrix 10.5 which can only be installed on Windows
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my application not starting up in Windows XP Mode? Any help is greatly appreciated!

Once I clicked it the time glass on the mouse was there for a few seconds and then went away without the application starting up at all.
A couple times a week I open Dentrix 11.0 in a virtual machine on Windows 7. I experience the same thing almost every time I open the VM. I must first get Windows to "reconnect" my network for me. Do this by opening Start | My Computer, and
double-click on the mapped network drive leading to the Dentrix data. After I can see the Dentrix data drive, Dentrix will be able to read it too and will open correctly.
In Dentrix, seeing nothing (or briefly seeing a hourglass and then seeing nothing) is a classic sign that either:
- The database files are marked as Read Only
- The program cannot access the data files (probably the folder it is pointed to does not contain any data).
- Or possibly the database path does not point to the right location where the data files are located
Open the folder where you installed the program files of Dentrix (probably c:\program files\dentrix\) and double-click to run EP.EXE. The database path will be revealed. You can "Browse" to the correct location, and "OK" through the dialog to
close them. Then try opening Dentrix again.
Should that not work, open Start | My Computer, and try to open the path (starting with the drive letter, then the folder structure you saw in EP.EXE).
By the way, if your path uses UNC (starting with two back-slashes and then the computer name of the server), you'll need to map a network drive and replace your path with a mapped drive path. (Map a drive in Start | My Computer | Tools | Map Network
Drive). Dentrix really doesn't like UNC paths.
Dentrix 10.5 can only be installed on Windows XP
Microsoft .NET 1.0
Just FYI, Microsoft .Net Framework 1.0 is required only for the "Time Clock" feature of Dentrix. Windows 7 already has .NET Framework features up to version 3.5 built in, and Time Clock (in my experience) works great under Windows 7 without installing
.NET 1.0.
Have you tried installing directly in Windows 7? I have a specific reason why I don't (I have a newer version of Dentrix installed on my Win 7 machine, and use the VM to go back to an older database occasionally - so I can't mix two different program versions
on the same machine). If you were to try installing this program under Windows 7 directly, Dentrix will launch the Microsoft .NET Framework install after the Dentrix install is completed. Just cancel out at that point (Windows will probably give you an "incompatibility"
error message anyway before allowing the install to go through) and I believe you can run it under Windows 7. That might eliminate the networking-through-the-VM issue. So, if you have no other reason not to install Dentrix on your Windows 7 machine directly,
I'd try it. You might be surprised and if it works, you'd save yourself some headache with connecting the to network through the virual machine.
Is why was Dentrix not in its own folder and instead in the Startup programs after All programs?
During the installation, on the Select Program Folder screen, you must have clicked the "Startup" option under Existing Folders. By default, "Dentrix" will be typed into the box at the top. If you simply clicked Next, it would have gone
to the correct location. The screen is a little confusing, because something in the list will be highlighted by default, but what is typed into the box at the top will actually be used.

My hp officejet 6310 all in one disc will not install

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Hello @mac1950 , and welcome to the HP Forums, I hope you enjoy your experience!
I understand your printer will not install. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Hp photosmart 3210 all-in-one - some colors not printing even after changing cartridges.

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Did you get a resolution to your problem? The same has occured for me - only printing blues/yellows and greens. Was working fine until I replace the yellow cartridge and then it stopped printing reds.

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Jennifer...
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My eprinter will not print in proper clolour even after new ink cartridges install cleaned nossles p

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This question was solved.
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Which printer do you have specifically? HP makes several eprinters and I want to make sure I get the best information for you that I can.
Also, have you tried doing a self test print to see if the issue is hardware related versus being software related?
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

Trying to install PE 13 on a second PC. Organizer opens but the Editor will not open after signing in and accepting the terms and conditions..

trying to install PE 13 on a second PC. Organizer opens but the Editor will not open from the organizer after signing in and accepting the terms and conditions.. Thought PE 13 could run on more than one machine as long as you did not run them at the same time..

Hi,
Please try out the following workarounds and see if it helps:
1. Renaming SLCache and SLStore folders
Please go to following location:
WIN: C:\Program Files (x86)\Common Files\Adobe
MAC: System Library/Application Support/Adobe
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Similarly, rename SLStore folder present at following location
WIN: C:\ProgramData\Adobe
MAC: System Library/Application Support/Adobe
After renaming these folders, try to login into the sign-in screen again.
In case it does not help, try out this:
2. Switch the User account to Hidden Administrator. Try signing in from there.
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Sign Out of current user account and then log in with the new account created.
Try launching Photoshop Elements Editor and login into the sign in screen that pops up.
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Thanks,
Anwesha

OFFICEJET 4622 WILL NOT PRINT WIRELESSLY AFTER MULTIPLE TIME TRING TO INSTALL mutiple times

My printer will not print wirelessly. I see that it is installed and the firewalls are turned off but it will not print

Hello phdavid53,
Welcome to the HP Forums!
I understand your Officejet 4622 will not print wireless. I will do my best to assist you! First, I would like to ask you a couple of questions to clarify: When you installed this printer on your computer, were you able to print a document? Did the installation state it had a successful wireless connection?
I would recommend following this entire HP document on Printer Does Not Maintain Wireless Connection.
What is your operating system on your computer? Windows or Mac?
If you were never able to install this printer over a wireless connection through the software, then please follow this HP document on 'Unable to Find Printer' Error Message Displays on the Computer During a Wireless Network Installati.... I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

Will not print black ink after installing new HP cartridge

HP Officejet 4620, Windows 7....installed new HP black ink cartridge and now it will not print black at all. I followed all online tips in the help section, even cleaned the vents on the cartridge itself but only prints blank page. No error messages are shown. Diagnostics ran and says all is working correctly. Also cleaned printheads through 2 cycles still nothing. Any other suggestions? It was working just fine before inserting new black cartridge.
This question was solved.
View Solution.

I just spent 1 1/2 hours on the phone with HP Tech Support but it was worth it. They are sending a replacement printer no charge to me (expect I chose to pay extra for next day shipping). Even though my printer is out of warranty!!! I normally buy HP products anyway but will definintely stay with this brand based on their excellent customer service and support. Thank you once again for your initial help online and for directing me on the right path!!!

Hi there can anyone help as i am unable to contact Apple for support with my printer which will not print after recent software update? this is the email i tried to send to apple with no success, can anyone help please.......Dear Apple, I'm pulling my hai

Hi there,
Can anyone out there help, after a recent Apple software update my Epson Stylus Photo RX640 will no longer print, every other aspect of the printer works fine including the scanner but it just will not print, I sent an email to apple but all i got was an automated reply directing me to their support page, the email i sent is below this explains in full what the problem is & what i have done to try & fix this problem.
Dear Apple,
I'm pulling my hair out after a recent software update from apple, since this update my Epson Stylus Photo RX640 will not print, every other function of the printer including the scanner works fine,
Please see attached file of the error message coming up in the print queue.
I have spent days trying to fix this, i have been onto Epsons website & followed their resolution for this error message to no avail, after contacting them again with the results i got an email back saying : In response to your email, the RX640 will use an inbox or gutenprint driver on Mac OS X 10.6.8, it is not compatible with an Epson driver.
I have also tried re-installing drivers from original Discs for the printer but it still will not print, obviously this error has been caused by Apple's latest software update, when are Apple going to fix this problem? i need my printer working ASAP.
Regards
Brian
PS i obviously can't attach the error message so here it is: Error:/Library/Printer/Epson/inkjetprinter 2/filter/rastertoescpll.app/contents/mac os/rastertoescpll/failed
Thank You all in advance
Regards
Brian

It is hardly Apple's fault that Epson can't/won't update their driver, but at least Epson suggest that you use the Gutenprint driver, which in any case is far better that what Epson offer.
You can get it here:
http://gimp-print.sourceforge.net/
You can download the latest version from here:
http://sourceforge.net/projects/gimp-print/
Have you downloaded the recent Apple update to Epson drivers?
http://support.apple.com/kb/DL1398

I need to install iWork 09 so I can open the many pages document files that will NOT open under the new pages 5. Mavericks will not accept an install from my iWork's 09 CD. How do I get around this?

I need to install iWork 09 so I can open the many pages document files that will NOT open under the new pages 5. Mavericks will not accept an install from my iWork's 09 CD. How do I get around this?

Hi, I'm helping StringSinger2 with this problem.
The previously installed version is Pages 3.0.3 (the same as from iWork 08). This version (Pages 3.0.3/iWork 08) is incompatible with Pages 5.
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SO...
When I try to install iWorks 09 from my retail DVD the error message is "the installer is damaged". (I know the dvd is good, I installed iWorks09 to my laptop today.) Is the "installer" part of the system files? And - If that is damaged is there a patch for that?
Many Thanks!

Just installed the latest Canon printer software update (V 3.2) from the App store. Canon Pixma MX850 will not print. Dialog says job stopped at the server - no pages found. Utilities, print test page works. Printing via Airport.

Just installed the latest Canon printer software update (V 3.2) suggested by the App store in effort to get printer working after OS update. Canon Pixma MX850 will not print. Dialog says job stopped at the server - no pages found. Utilities, print test page works. Attempting to print via Airport from a MacBook Pro. Also from a Mac Pro via ethernet. Both worked before updating to Yosemite. Canon Pro 9000 Mk 2 works via USB. Tried installing driver 10.84 from OS 10.9 as suggested by PAHU; no luck.

The "stopped at server - no pages found" message would suggest an image with the print file that is created by the printer driver on the MacBook Pro. But if the Mac Pro is getting the same message then that is unusual.
To rule out a couple of causes I would try connecting the MacBook Pro directly to the MX850 by USB cable. This action should result in a new printer for the USB connection being created automatically. If not then you may need to manually create it as you won't be able to use the existing printer that exists for the network connection. With the new printer created see if this will let you print without error.
If this USB connected printer also fails with the same message then try a reset of the printing system. Note that this action will also remove the Pro 9000 from Printers & Scanners so you will have to add it and the MX850 again.

After installing McAfee encryption on my XP laptop, my OfficeJet All-in-One 7410 will not print.

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