After Seling Services

I have been use allways nokia cell phones since 15 years. I bought C6-01 last one and I was thinking nokia is best untill my phone was broken . nokia after selling services are terrible. I will never buy nokia again.

Hi After Seling Services,
Thank you for your post and welcome to the forums,
I'm sorry to hear about your device being broken but in order for us to resolve this issue for you in a satisfactory manner we will need more details.
If you can please email [email protected] and provide as much detail about your particular case including the care centre you visited, full details of the issue with your phone, any reference numbers you may have and your contact details.
Once we receive your email we will look into this for you.
Thank you for your patience.
Regards
Raoul_Duke
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Similar Messages

Fix for continuous reboot after installing Service Pack 3 in Windows XP

After contacting HP Technical Support and speaking to a supervisor we were able to solve the problem of Windows continuously rebooting after installing SP3. Here are the steps that fixed the problem with my HP Pavilion running on an AMD processor. The steps are actually fairly straight forward and easy....
Issue: The computer reboots continuously after installing Windows XP service pack 3
Computer reboots continuously after installing Windows XP service pack 3 on AMD systems. The problem is that with some configurations, SP3 causes the computer to crash during boot, and Windows XP, by default, is set up to automatically reboot when it crashes. That is why you end up in the endless rebooting scenario.
Cause:
On HP computers, the same Windows installation disc image for Intel processor based PC's is deployed for the AMD processor based computers as well. Because the original installation image for both Intel and AMD is the same, all have the intelppm.sys driver installed and running. That driver provides power management on Intel-based computers. On an AMD-based computer, amdk8.sys provides the same functionality for power management.
Symptoms:
Ordinarily, having intelppm.sys running on an AMD-based computer appears to cause no problems. However, on the first reboot after a Service Pack 3 installation, it causes a big problem. The computer either fails to boot, or crashes with a STOP error code of 0x0000007e.
You may not see the error code because the computer reboots too fast. In order to get the error message, you need to set an option during startup. To do so, open the windows advanced menu by tapping the f8 key on startup. Then select the "Disable automatic restart on system failure" option.
Solution:
If you have an AMD-based computer, however, you do not need the intelppm.sys driver and can disable it. There are three methods in order to do this.
Step 1: Please try to log on the system in safe mode.
1. While using Safe mode open the command prompt.... Start, All Programs, Accessories, Command Prompt
Run the following command in the command prompt just like it's typed: sc config intelppm start= disabled
Step 2:
If the issue persists, please try to log on or boot the system in recovery console (refer to the web document)
2. Using recovery console:
If you booted into the recovery console, from a command prompt, type: disable intelppm
Step 3: Please check in registry.
3. Using windows registry:
1. Run regedit
2. Click on HKEY_LOCAL_MACHINE
3. From the File menu, select "Load hive"
4. Navigate to %systemdriver%\Windows\System32\Config on the dead system and select the file name System
5. Name it something you can remember, such as "horked"
6. Navigate to horked\ControlSet001\Services\IntelPPM
7. Double click the Start value and set it to 4
8. If you did what I did and completely messed things up by running a disk check previously, navigate to ControlSet001\Control\SessionManager. Open the BootExecute value and clear out the autochk entries.
9. Repeat steps 6-8 for the other control sets.
10. Reboot
Reference:
http://support.microsoft.com/kb/888372
Additional information:
Computer Restarts after Displaying Stop Error 0x0000007E (After Updating with Service Pack 3 for Windows XP):
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c01457284&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN
For future reference: Service pack 3 Installation steps:
Before installing the service pack 3 update, please follow the steps listed above and save yourself much time and effort.
To uninstall service pack 3, I suggest that you uninstall it from add/remove programs.
Step 1:
Uninstall service pack 3 from add/remove programs:
1. Click Start.
2. Select Run.
3. Type appwiz.cpl in the run field.
4. Click OK.
5. Click change or remove programs.
6. Select the program -service pack 3 that you want to uninstall or remove.
7. Click Remove button.
8. It will pop up the message stating that "Are you sure you want to remove the programs".
9. Click Yes. It will help you to remove or uninstall the installed programs from add and remove programs.
Step 2: If the issue persists, I suggest you to perform system restore and then try to install the service pack 3 after performing the steps mentioned above in regards to removing the intelppm.sys Driver.
Using Microsoft System Restore in Windows Me and XP:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=bph07103&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN
Step 3:
How to obtain the latest Windows XP service pack :
http://support.microsoft.com/kb/322389/
Steps to take before you install Windows XP Service Pack 3:
http://support.microsoft.com/kb/950717/en-us
I hope this helps someone who is having this problem. It sure took me a minute to get it all figured out. :0)

Still useful as of 12/30/11. Have ten Lenovo 5042 computers with downgrade licenses to run XP and have a ghosted image from another Lenovo 5042 having and Intel cpu. My target computers all have AMD cpus in them and the image would continuously reboot on
the AMD computers.
Used method 1 and it cleared the problem instantly, many thanks for the post and the time and effort it took to dig up the answer..

[Forum FAQ] Configuration Manager Console shows nothing if you change SSRS to using SSL after Reporting Service Point is installed

If the SSRS is changed to SSL mode and http binding is removed after Reporting Service Point is installed. The Configuration Manager Console shows nothing in Reporting Pane. After digging into this problem, the cause is that the SSRS information has not
been updated in Configuration Manager Database. The following steps are taken for finding the root cause.
1. After changing to SSL, the Reporting Service Point log shows the error as shown in Figure 1.
The request failed with HTTP status 404: Not Found.
(!) SRS not detected as running
Failures reported during periodic health check by the SRS Server DB2.SCJIZHO.COM.
Figure 1
From the error, seems the cause was the Reporting Service Point detected a wrong port. We digged around in Registry and found the information is a Registry key named ReportServerUri at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SMS\SRSRP. After changing the Report
Server address to https. The error is gone as shown in Figure 2. But the issue remains, the Console still shows nothing. It is not a right direction.
Figure 2
2. Open the Console log file, it also shows some valuable information.
instance of __ExtendedStatus
                Operation = "ExecQuery";
                ParameterInfo = "SELECT * FROM SMS_Site WHERE SiteCode = 'PRI'";
                ProviderName = "WinMgmt";
\r\n
[1, PID:3136][04/24/2014 01:46:00] :Property: 'LastModifiedTime'\r\nSystem.Management.ManagementException\r\nNot found \r\n   at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
   at System.Management.PropertyData.RefreshPropertyInfo()
   at System.Management.PropertyDataCollection.get_Item(String propertyName)
   at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlResultObjectBase.get_Item(String name)\r\nManagementException details:
[52, PID:3136][05/11/2014 20:14:15] :[ReportProxy] - User-specified default Reporting Point [PRI.scjizho.com] could not be found, [DB2.scjizho.com] is now the default Reporting Point (Figure 3).
Figure 3
It seems the Console wants to access the old http site and it fails to get into the site for sure. Actually, the Site Configuration information is come from Site Control File and as we all know that ConfigMgr 2012 doesn’t store the Site Control file in the
file system. However, it’s stored in the SQL database (as XML file). The XML file is stored in a view named vSMS_SC_SiteControlXML. This view is a read-only view. We cannot edit it directly. The related table stored the SSRS information for this view is SC_SysResUse_Property.
Running the following query will list the SSRS address. We can see the address is still the old one. This is why the Console shows nothing.
SELECT
name,
value2
FROM dbo.SC_SysResUse_Property
where name
='ReportServerUri'
or name=
'ReportManagerUri'
Remarks:
This article is just to let you know why the Console cannot show the Reports after changing to SSL mode. We do not intend to make you change the table in Database, if you want to change it, you will be at your own risk. The real solution to this situation
is to reinstall your Reporting Service Point.
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

Ok, but how do you solve this problem? Does uninstalling the RP and adding it back solve this problem?
http://www.enhansoft.com/

Which email or which phone no. i can contact with apple after-sale service center? I need to send back to amend or replace!

my new iphone 4S was bought from las vegas only for 1 month.And it is with serious quality problem, battery did not work and has liquid came out,Now i am in china, what phone no. or which mail i can contact with apple after-sale service center? I need to send back to US to amend or replace.
All of the guys in apple now told me that it is not worldwide guarantee,which is different from the promise when i bought,i am disappointed!!!
I need your help to tell me how i can contact with them and where i can send back the iphone to amend.

The only email I have ever comes across for complaints would be [email protected] (it is not mis-spelled). I don't know if it is still of use.
Chat is going to be your only option for getting help, and you shouldn't be surprised if they don't offer help due to your product no longer being supported (sad but true).
If you had not mentioned that you have an email confirming you registered (double-check that) I would have told you that you probably did not purchase thru Adobe and never registered it so they have no record of you owning it. They do not email serial numbers for disc purchases - they are provided with the discs as you were told in chat.

Can't sign in to ePrintCenter after Snapfish service ended in Japan

I can't sign in to ePrintCenter though I could before.
The error icon "X" and the error message "Invalid email" were shown above the form "Email" after I had tried to sign in.
So I tried to "Create an account" and the error message "Please sign in at ePrintCenter.com or create an HP Connected account using a different email address." was shown; I failed even to create a new account.
My e-mail address is likely invalid but they say that it exists in the system.
I guess this happens after Snapfish service ended in Japan. ePrintCenter and Snapfish service were connected, weren't they?
They said to have deleted my account data of Snapfish with e-mail announce. I think it causes this broblem.
How can I manage this problem?

Hi draco306,
Thank you for joining the HP Support forums. I understand that Snapfish service has ended in Japan and you are unable to log into your ePrintCenter account.
I just wanted to let you know that that I have brought this to HP's attention and it is being looked into. I have been requested to find out the email address that you are using to try and log into the ePrintCenter. Please do not post this information on the forums, please send me a private message. I have included a link to another post on the forums that explains how to send the private message.
HP Support Forums - How To Send A Private Message
http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messag...
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

HT5527 My icloud apple ID had been disabled after icloud services downgraded my 18Gb documents in the cloud to 5Gb. I can't updated now because when i try to do it i get a message saying that my ID is disabled

My icloud apple ID had been disabled after icloud services downgraded my 18Gb documents in the cloud to 5Gb. I received an email from icloud services a couple of months after i upgraded my icloud storage (on Sept30th) saying that my billing info was wrong. In fact my credit card was outdated so i updated my credit I can't updated now because when i try to do it i get a message saying that my ID is disabled. Can you help me?? I can't access my docs now...

See this Apple document for help...
http://support.apple.com/kb/ts2446

After Sale Service

My father purchased hp mini 210-1085TU, serial number- {Removed for privacy}, product- wk946pa#acj. We are not satisfied with the after sale service. There was a problm related to fan twice in warranty period but we overcame the problem and wanted an extended warranty as the same problem occurred twice. But to our astonishment we were denied and were told that the company is not offering any such warranty. As our warranty period expired the same problem occurred again and now the company is offering an extended warranty but only to those who are in warranty period. Had our product been in an extended warranty period we would have paid much less amout than what we need to pay now. This shows an improper planning in this organization which affects the customer badly. I would be highly obliged if the company consider’s our problem and give us an extended warranty.
Operating System: Windows 7(32 bit)

Hi
After sales service is dealt with a module called Customer Service.
Once the faulty material comes back, a notification is created and either the material is repaired inhouse or is sent to a vendor for repair. A service order is created for the same referring to a PR (if sent to external vendor).
To replace the material to the customer, a sales order is created referring to the notification and subsequent delivery. There is no billing in this case.
Reward points if above info helps.
Regards

NEVER BUY BB HANDSET. IF IT STOPS WORKING YOU WILL HAVE TO THROW IT COZ THE THE COMPANY AFTER SALES SERVICE DOESNT EXIST, I HAD A BB CURVE 9360

NEVER BUY BB HANDSET. IF IT STOPS WORKING YOU WILL HAVE TO THROW IT COZ THE THE COMPANY AFTER SALES SERVICE DOESNT EXIST, I HAD A BB CURVE 9360

Of course you aren't explaining what your device issue is, you're just here to complain.
THIS is a Community Support Forum, meaning user-to-user assistance. We enjoy helping users. If you have a complaint, you're in the wrong place. If you need assistance, many many knowledgeable users are here to HAPPILY help you out.
And turn off your ALL CAPS key... at least attempt to be appear friendly rather than than shouting at us. Thanks!
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

After sale service scenario

Hi experts,
CS is not configured. In SD, is it proper to handle the business below? Or, any other better solutions?
Scenario: ABC company sells their mobile phone components to BBB customer. BBB provides end-customers with maintenace service of mobile phone. After providing service, BBB returns the components from end-customer to ABC. ABC returns the money to BBB, depending on how many components are used. Meanwhile, ABC pays BBB for service fee.
Solutions:
1. Use normal sales recycle (sales order, delivery, etc.) to reflect selling business.
2. Use normal sales return to reflect returns business.
3. Financial department directly make A/P for BBB (service fee).
Special scenario: BBB returns the components to ABC for maintenace. After maintenance, ABC returns the well-repared components or another new components to BBB. If it's whithin the quality guarantee period, no need payment.
Solutions:
A. For return old components, use consignment orders (consider BBB as vendor) in purchasing.
B. For return new components, use sales returns to reflect returns business, sales recycle to reflect new delivery to BBB.

Cathy,
The following are the rough idea on your requirement.
Scenario: ABC company sells their mobile phone components to BBB customer. BBB provides end-customers with maintenace service of mobile phone. After providing service, BBB returns the components from end-customer to ABC. ABC returns the money to BBB, depending on how many components are used. Meanwhile, ABC pays BBB for service fee.
Solutions:
1. Use normal sales recycle (sales order, delivery, etc.) to reflect selling business.
Case a: you are billing all the devices to BBB, it is ok.
Case b: If you are billing only the qty of devices sold to the End customer, it is good to use Consign process Fill up, Pick up, Issue, Return processes.
2. Use normal sales return to reflect returns business.
Case a: you are billing all the devices to BBB, it is ok.
Case b: If you are billing only the qty of devices sold to the End customer, it is good to use Consign process Fill up, Pick up, Issue, Return processes.
3. Financial department directly make A/P for BBB (service fee).
+Case a: ABC not interested to capture the cost of repairs (labor + materials) during the transaction, Enter a sales line item with Service material with Pricings and bill as in normal sales cycle+
Case b: ABC interested to capture the cost of repair, go for Return Repair process
Special scenario: BBB returns the components to ABC for maintenace. After maintenance, ABC returns the well-repared components or another new components to BBB. If it's whithin the quality guarantee period, no need payment.
Solutions:
A. For return old components, use consignment orders (consider BBB as vendor) in purchasing.
B. For return new components, use sales returns to reflect returns business, sales recycle to reflect new delivery to BBB.
Copy and change the order type RAS (without service order in back ground), with Repair procedure replacement for your requirement . Enable the QM to the materials, get the return materials in the Quality stock. UD of QM may be repairable / scrapped.
If it is repairable repair and send the material back to BBB. If Scrapped, replace with new material.
Revert it if you need clarifications.
Babu

If i buy an unlocked iphone 4s in the usa will it work in Australia? and will the warranty be valid in astralia as i have been told that apple have a world wide after sales service but also been told warranties are only valid in the country of purchase

If i buy an unlocked iphone 4s in the usa will it work in Australia? and will the warranty be valid in astralia as i have been told that apple have a world wide after sales service but also been told warranties are only valid in the country of purchase? Cheers

Each country is a separate business. If Apple in Australia fixes a phone purchased in another country it reduces their profit. The good news is that Apple stores will frequently replace phones purchased in other countries under warranty, but they are not required to do so. Some countries are more liberal than others. India never does, for example.
Why don't you just buy it in Australia? The price difference can't be that great.

Official Place for Thinkpad after-sales service in Calgary, Alberta, Canada

Hi, my Thinkpad x200 (7454 CTO) can not find hard drive. I bought my laptop in USA on 24 Dec. 2009. Currently, I am visiting the University of Calgary, Alberta, Canada. I urgently have to know an official place for Thinkpad after-sales service in Calgary, Alberta, Canada. Especially, the official place near the University of Calgary.

Hi and welcome to the forum!
Try using this locator:- http://bplocator.lenovo.com/
If you fill in the information by providing country, province and postal code (e.g. A1B 2B3), it will give you details for nearest service provider.
Hope this helps.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
Did someone help you today? Compliment them with a Kudos!
Was your question answered today? Mark it as an Accepted Solution!
Lenovo Deutsche Community Lenovo Comunidad en Español
Visit my YouTube Channel

Bad after sales service - just can't get a reliable answer

First let me say, I love Lenovo products, particularly Thinkpads. Lenovo after sales service though is turning out to be abysmal... I just cannot get a reliable answer to a simple question.
I have been chasing an outstanding order for a "43N3412 ThinkPad Serial ATA Hard Drive Bay Adapt" now for over 6 weeks. The original ship date was 2012/04/19.
Every week I go through the same ritual, I call customer service chasing the order and am told the units will be received in the next few days and ship sometime "this" week , and yes I can rely on that information. Each week it does not ship.
I've called customer service more than 9 times trying to get a straignt answer, escalated to supervisors etc. all to no avail. Same answer, same lack of shipped product.
I understand some products can be on constraint. What really bugs me though is that when I placed the order it was not, and I am repeatedly told "it will ship in the next 2-3 days" and it does not.
Bottom line is that I feel I am being a line of bull****, just to get rid of me...
What do I have to do to get a reliable answer?

Hey BaadB,
I am sending you a PM to try and get more information about your order for you.
Thanks!

Horrible after sales service in India- exorbitant spare costs

I had occassion to visit the lenovo support center in Nehru Place, New Delhi a couple of times.
I have purchased 2 k920 smartphones in preference to bigger names because of high end specs.
It is an HCL centre catering to many brands, and only one person attends to Lenovo.
The visitors register will show you that maximum visitors are for Lenovo, because of its mass base, and market share.
The waiting time is long, the atmosphere suffocating. There is not even air conditioning. The staff lacks basic courtesies.
The charges for a broken screen were quoted as 14,000 for a k920, which is too much for a 30k phone. Slippage and broken screen is common, and lenovo should price its spares reasonably, in line with its value for money concept for phones. I am in a dilemna, whether to get the repair done or buy a new phone for the cost of repair estimate.
We expect Lenovo to have its dedicated , state of the art service centres with professionalism.
The image of the brand takes a hit with such poor after sales service arrangement.
I expect an early response.
Raj kumar
M 133, GK2,
New Delhi

Hi Bijoy,
Welcome to Lenovo Community Forums!
I'm sorry to hear on your situation. I would like to help escalate the matter and have private messaged you for some details. Please let me know, I’m sure the case will be escalated and you will be reverted back for the same.
Best Regards
Shiva Kumar
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Horrible after sales service in India

Lenovo's after sales service is the worst I have ever experienced across all product/ service categories.
I purchased a Lenovo Ideapad Z580 laptop 10 months ago. I was offered a free 3 year warranty upgrade as per Lenovo's "Do Shield" promotion. This was one of the reasons I chose Lenovo over other brands (A decision I’ve come to deeply regret). I had no clue their ‘warranty’ was actually a cruel joke on unsuspecting customers.
In May 2013, one of the hinges connecting the LCD screen to the laptop body broke. I went ahead and registered a complaint with Lenovo tech support on 20th May 2013. I was told that the problem would be attended to within 48 hours. I waited for one whole week and got no response from Lenovo. On following up with Lenovo service, I was informed that it will take one more month since the parts are not available in India and have to be sourced from China. After following up numerous times, the problem was fixed on June 13, 2013 - 23 days after my service request was registered.
This turned out to be just the beginning of my woes with Lenovo. Within a week of this repair job, my screen started flickering eventually going completely blank white. I registered another complaint with Lenovo tech support on July 2, 2013 and was again told that I will get a response within 48 hrs. Just like the previous occasion, I waited for one week and got no response. On following up with tech support I was given the same old answer that the part has to be sourced from China and can take up to 45 days. However, I was assured that my case would be taken up on priority and resolved by 31st July. That deadline too lapsed and the same story was repeated on following up on at least 4 more occasions. As of today, 50 days after my complaint was registered, it still remains unresolved.
I am truly amazed that any company can get by with this level of apathy towards customers. Anybody in the market for a laptop and considering Lenovo – You’ve been warned!

Hi Bijoy,
Welcome to Lenovo Community Forums!
I'm sorry to hear on your situation. I would like to help escalate the matter and have private messaged you for some details. Please let me know, I’m sure the case will be escalated and you will be reverted back for the same.
Best Regards
Shiva Kumar
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Configure after sales service product

hello gurus,
can somebody guide me how to configure after sales service of a product sold say for eg truck and i want to know how do we connect the same with the order delivered.
specific and detailed write up would be better for an understanding perspective,
somebody reply/help
thanks
Message was edited by:
varada rajan
Message was edited by:
varada rajan

Thank you for visiting the HP Support Forums. I'm sorry but this is a peer-to-peer community of HP customers, and not a venue to contact HP directly. Most of the users here are consumers like yourself who are offering solutions because they like to help others, and any HP employees you see are here on their own capacity and not representing the company.
If you have additional or direct feedback for HP about their products or services, or questions about repair, you can use the link below for contact information.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
If you have other questions and concerns about using the forum, please feel free to send me a private message.
OrnahP
HP Support Forums Moderator
Clicking the "Kudos Star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking "Accept as Solution" to help other members in the future!
Rules of Participation

After Seling Services

Similar Messages

Maybe you are looking for