After updating Firefox, I can still open my Telia webmail but the mail content is empty

see above. When using Internet Explorer my webmail account works without a problem

What about clearing the cache and cookies? The section at which the link starts "The problem only happens with certain websites", suggests clearing the cache and cookies for three message types:
*The connection was interrupted
*'''''The connection was reset''''' -- '''''isn't that similar to the message in your question?'''''
*The connection has timed out
Checking the proxy setting is suggested for 2 other messages, not "The connection to the server was reset":
*The proxy server is refusing connections
*Unable to find the proxy server
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''

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After updating firefox I can not open the shortcut browser icon, but can open IE, and my whole system seems to be slow. solution please? Now when I open firefox the task manager says the process firefox is running 100% CPU in the background

Updated firefox to latest version with custom install, no task bar or startup (in past I think I usually included startup) late Friday nite. Then when trying to open Firefox shortcut on desktop Sat. could not, would freeze up. Then if I tried to open IE same would happen. After rebooting a # of times, opened IE 1st and worked but still could not open Mozilla within IE or the desktop. Also all our 3 wireless laptops including apple have no problem with this.

You said you tried the recommended solution, but didn't mention what that solution was. Try, from the Firefox menu bar:
 
Tools -> Options -> Content
where you will find an option to block pop-up windows. If that box is checked but there are sites from which you would like to allow pop-up, click the button "Exceptions..." to add sites to your exception list.
See also the help article [[Pop-up blocker]].

AFter updating Firefox, I can login to facebook but cannot open new messages and cannot logout from FAcebook

HI,
Since upgrading from Firefox 10 to Firefox 15.0.1 I have problems with Facebook. I upgraded to Firefox 16.0.1 and still have the same problem (with Facebook).
There are two problems.
1. If you have a new message (for example), a small red square with a number - eg '1' or '2' appears in the top left hand corner. When I click on this/these squares, it will not open - there fore I am unable to see what the message is.
2. I am unable to logout. When I click on the small arrow, instead of a box dropping down it takes me to account settings.
Even if I close the webpage, I am still logged in until I close Firefox. I have searched on google but can not find any help or answer to my problem.
I have tried the suggestion listed on Firefox, but nothing helps. I have cleared cache, cookies, history etc. and done all the things listed on Firefox, but still the problem persists.
I do not have this problem with Internet Explorer. I do not like Internet Explorer and have no wish to use it. Please help.
Thank you.
RedDragonfly

Hi,
You can try to '''Clear Now''' the '''Cache''', '''Cookies''', and '''Site Preferences''' with '''Time range to clear''' set to '''Everything''' via '''Tools''' ('''Alt''' + '''T''') > [https://support.mozilla.org/en-US/kb/Clear%20Recent%20History Clear Recent History].
If the problem persists, you can reset Firefox and start afresh.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Desk top pc windows 7 ultimate, after update of itunes can not open under my account shows up very light on task bar but opens fine under my wifes account on same computer

Windows 7 ultimate, after update can not open itunes under my account shows up very light on task bar, but opens fine under other accounts on same computer

Hi M0M1!
I have an article for you that seems to describe your issue and can provide some helpful troubleshooting steps for this issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Specifically, you will want to focus on this section of the article:
User-specific troubleshooting
If you experience the issue in one particular user account, the suggestions below may resolve the issue. Before proceeding, you'll need to make hidden files and folder visible in Windows using steps 1-5.
Remove iTunes Preference files. Some of the files that iTunes stores settings and preferences in may be unusable. iTunes saves its preferences in two folders. Move one of them to the desktop and test to see if the issue persists. If it does, move it back and remove the second folder. The locations for the preference folders are:
c:\Users\username\AppData\Local\Apple Computer\iTunes
c:\Users\username\AppData\Roaming\Apple Computer\iTunes
Create a new iTunes Library.
Hold the Shift key while opening iTunes. You'll be asked to choose an iTunes library.
Choose Create Library.
In the following window, select a location to save the new iTunes Library.
Click Save. iTunes will open the new library. After you close iTunes, you can always select the original library by holding the Shift key while opening iTunes.
Recreate your iTunes Library. If your iTunes library has become unusable, rebuilding it may resolve the issue.
Check for issues with content files. Sometimes an audio file can cause iTunes to quit unexpectedly or stop responding when it's analyzing gapless playback information. To determine which file may be causing the issue, follow the steps below:
Quit iTunes.
Navigate to the iTunes folder:
Windows Vista: c:\users\username\Music\iTunes
Windows 7 and Windows 8: c:\users\username\My Music\iTunes
Move the iTunes Library.itl file to your desktop.
Open iTunes. You shouldn't see any content in iTunes.
Choose File > Add Folder to Library.
Navigate to the folder where your music is located:
Windows Vista: c:\users\username\Music\iTunes\iTunes Media
Windows 7 and Windows 8: c:\users\username\My Music\iTunes\iTunes Media
Choose an artist, album, or song to add to the library.
Wait for iTunes to successfully add the item to your library and perform the gapless playback scan.
If successful, continue adding songs to your library.
If there is an issue with one of your files, you'll notice your issue reappear after you add it to the library. You should repeat these steps, being careful not to add the files that caused the issue.
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

After updating Pages, I can't open my files.

I've updated Pages and now I'm not able to open my Pages' files. The app says that the re are 63 files to update, but the update never ends and so the files are totally unusable!
Please help me!

I don't have the option to put Mavericks on the internal disk. The late OS was on the internal disk but last year when I tried to update to Mavericks there was not enough space to do it. The program offered the opportunity to download it on the external disk and I do it. Big mistake, it took me a couple of months to find someone to help me fix it, (to redirect the applications and recover my music). I just didn't learn and updated again. :(.
Can I just go back to the late Maverick version? And how?

After updating Firefox and rebooting Icannot open Firefox. It keeps on telling me I have to reboot and the firefox program will not open. I just keep on going in circles.. Please help in English

I CANNOT OPEN FIREFOX. IT KEEPS ON TELLING I HAVE TO REBOOT AFTER THE UPGRADE THAT WAS DONE MONTHS AGO!

To avoid confusion:
*http://kb.mozillazine.org/JavaScript_is_not_Java
Make sure that you do not block JavaScript.
*http://kb.mozillazine.org/JavaScript
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Note that Firefox currently blocks Java because of severe security vulnerabilities.
See also:
*http://kb.mozillazine.org/Java#Windows_installation_issues

I can't open .doc files attached to the mail.

After upgrading to the last version (31.6.00); I cannot open .doc files.
I use Open Office 4.1.1.
No problem with .xls or .pdf files. But neither the attachments in my sent mails nor the attachments in incoming mails type .doc can be opened by clicking on them. I have to first save to the computer than open the file which takes too much time.
In the attachment you can see the error message.
Here is the translation of the message:
- Top window: File cannot be saved as an unknown error occured. Please retry.
- Second window - below filename: Error - source mailbox

Very interesting. It was written for doc type files: "OpenOffice Writer (defined)". (I made a translation maybe it is "default" in English version). Then i make it use another program and choose "Open Office Writer". Now it says OpeOffice Writer but no definer (or default) and it is working. Thank you very much Gnospen.

After updateing Firefox all my tabs open object moved so I have to diable plugins and run in safe mode which is a real hassel. What can I do to fix this?

I don't know what else to say other than I have had Firefox for a while and an update came up and so I updated and Firefox has not worked right since then. I open a tab and it comes back Object Move (here) or Object moved temporary or some such crap. I then have to to the Firefox control go to help and and restart with add -on's Disabled I have tried ever other setting listed and nothing changes this problem from happening.

Hmmm, Norton extensions are broken again in Firefox 4.0.1. It seems that Norton didn't allow for Firefox 4.0 security updates when they updated their Firefox extension for Firefox 4.0. Norton says they'll have a fix in two weeks. A Norton user posted a fix in this forum thread.
http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788

When i open Firefox i can still see my desktop picture, all the text on that opening page is on top of this picture

the search bar is there but other than that, as iv said, all the text is on top of my desktop picture, i have had a message saying something like 'Firfox cound not down load updates due to another instance of Firefox running please close this down' but i have not opened another Firefox (this message has stopped now)
Also i have tried to ask this question recently but when Firefox sent me an email to click on the link to publish it, i got a message stating 'Something is wrong, we could not activate your account please make sure you have clicked on the correct link in your email' (i bet it will happen this time as well, hope not) its ironic i got to use IE to send this.

Well got this sorted, i managed to pick out the 'help' section on my desktop when i opened Firefox (not an easy task as you can see from my screen shoot) saw 'check for updates' mouse clicked all around this statement (as there were no buttons) and was advised to update to ver: 3.6.16 now everything is ok, still dont know what the problem was but hey its fixed, put a system restore point in just in case. thanks all.

How do I get the tabs to start working after updating Firefox? It wont open new tabs for me now.

I downloaded the recent update for Firefox and now the new tabs will not work, either by clicking on the "+" symbol or by going to file create a new tab. Ive tried rebooting firefox and have had no luck. Any one else having this issue and know how to fix it?

If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)
See also:
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can find the installation path of all plugins on the about:plugins page.
*http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins

After downloading firefox I can't open it because adobe says its damaged?

My laptop had a virus and I uninstalled firefox. After I got the virus removed, I tried reinstalling firefox, but after the download is complete, adobe says it cannot open it. Do I need to reinstall adobe, or is there another program I can use to open it?

To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

Since i updated firefox I can not open any video of updates on Yahoo , I can't get the video's to work on Netflix who know where else?

Firefox will not open any video's on Yahoo , netflix that is all I tried so far

Hi joe,
Have you checked to see if your [https://www.mozilla.org/en-US/plugincheck/ Plugins are updated]? It might be that you have an outdated Silver Light plugin.
Hopefully this helps!

After updating Mavericks I can't open my Mac. What can I fix it?

Today when I turn on my Mac it only appears the OSX utilities screen. I don't know if it is because when I updated my Mac to Mavericks, because of lack of space in the HD, Mavericks was saved in an external disc. I don't know if this Mavericks update was saved in the Mac HD and that's why it's all mixed up. How can I fix it? When helping me, please take in consideration I'm just a computer user. Thank you in advance,

I don't have the option to put Mavericks on the internal disk. The late OS was on the internal disk but last year when I tried to update to Mavericks there was not enough space to do it. The program offered the opportunity to download it on the external disk and I do it. Big mistake, it took me a couple of months to find someone to help me fix it, (to redirect the applications and recover my music). I just didn't learn and updated again. :(.
Can I just go back to the late Maverick version? And how?

After updating os to 10.9.1can't open pdf files. I get a message saying It may be damaged or use a file format that Preview doesn't recognise. I can still read older saved files but no new ones arriving by email. Any help would be appreciated.

After updating os to OSX 10.9.1 I can't open any new pdf files. I get a message saying It may be damaged or use a file format that Preview doesn’t recognise. I can still read older saved files but no new ones arriving by email. Also can't attach a pdf to an email to send out. Any help would be appreciated.

Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print PDF's displayed in Safari, you may be able to print by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar may appear under the cursor. Click the printer icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

After updating Firefox yesterday I have been unable to access the internet. I have tried the Norton 360 fix several times, but it still doesn't work. How can I get Firefox working again?

After updating Firefox yesterday I have been unable to access the internet. I have tried the Norton 360 fix several times, but it still doesn't work.

After updating Firefox yesterday I have been unable to access the internet. I have tried the Norton 360 fix several times, but it still doesn't work.

After updating Firefox, I can still open my Telia webmail but the mail content is empty

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