After updating Firefox to 3.6.14 it will not start, not even in safe mode after rebooting. Task Manager shows no Firefox running. I tried uninstalling Firefox & then reinstalling it. Stll won't start.

I get only an error message: " XULRunner-
Error: Platform version 1.9.2.13 is not compatible with minVersion >=1.9.2.14
maxVersion<=1.9.2.14 "
My system: Windows XP
I've tried the tips on the Firefox help pages.

I withdraw my 'I have this problem too'. My error was different, but a restart fixed whatever it was.

Similar Messages

  • Firefox crashes at startup even in safe mode after upgrade to version 7.0.1

    Firefox crashes at startup after an upgrade to version 7.0.1
    It crashes on start-up even in safe mode.
    I have tried a complete un-install and reinstall but choose to keep all my settings (eg bookmarks) etc as I don't want to loose my bookmarks.

    Your crashreport is<br>
    https://crash-stats.mozilla.com/report/index/bp-24b848e4-7d2a-4cf1-b0b0-31ccd2111021<br>
    Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]<br>
    Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO<br>
    See related Bug [https://bugzilla.mozilla.org/show_bug.cgi?id=680927 680927] for more info<br>
    The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.<br>

  • My 4th Gen iPod Touch won't open up the apps I've downloaded. I've tried uninstalling and then reinstalling the app and it seems to only be a temporary fix. The reset and reboot didn't work either. Help would be appreciated.

    My 4th Gen iPod Touch won't open up the apps I've downloaded. I've tried uninstalling and then reinstalling the app and it seems to only be a temporary fix. The reset and reboot didn't work either. Help would be appreciated.
    In more specific terms. The apps that came on the iPod like the weather and maps and whatnot have been working flawlessly. It's just when I download an app and then disconnect from wifi it's almost like I'm on a timer until the app stops working. It acts like it wants to open, the screen flashes black then resets to the home pages. I've tried all of the basic fixes, rebooting, reseting, uninstalling then reinstalling. But like in my...long...question, the reinstalling option only seems to be a temporary fix. I just recently downloaded the 5.1.1 udate (I think that's what it was) does that have anything to do with it, or am I just derpy when it comes to iPods?

    Try the other suggestions here:
    iOS: Troubleshooting applications purchased from the App Store
    Then try a restore.

  • Windows 8.1 Outlook 2010 won't open even in safe mode after 4/5/2014 update

    There was an update today, 4/5/2014 for Windows 8.1.  I was able to open Outlook 2010 prior to update.  Ever since the update, I cannot open Outlook 2010, not even in Safe Mode.  I need help!!!

    Hi,
    Make sure there's no Outlook process in Task Manager prior to you open it.
    Then we can check if it can start properly in Clean Boot to determine whether background programs are interfering with Outlook:
    http://support.microsoft.com/kb/929135
    If you still can't open Outlook, consider uninstalling the latest update from Control Panel -> Programs and Features -> View installed updates.
    Regards,
    Melon Chen
    TechNet Community Support

  • Firefox crashes (even in safe mode) after updating

    Hi
    Please can someone help me.
    For quite some time now, the firfox ive been using is version 3.6 something i think. Every time i update my firefox e.g. updated to v8 now, it crashes. I try reinstalling, opening in safe mode. Nothing works.
    The firefox im using still looks like the old one. Ive never been able to update to the new style (Orange Firefox button in top left corner)
    I would appreciate it if someone could tell me what the problem is or how to find out exactly whats causing the crashes.
    For the time being i am reinstalling the last wroking version of Firefox that i have downloaded.
    Latest Crash ID: bp-54bd7d29-fc36-4d7b-aef0-f7b662111109
    Thank you

    Can anyone help?

  • Blue screen on start up, even in safe mode, common fixes not working

    I did quite a bit of searching for the problem I'm having, and it seems some of the symptoms are common, but none of the various fixes I've come across have worked. Any help pointing to other things to try would be appreciated, as it is getting harder to search for things without finding repeats of what I've already tried. Also, I was going to post this on the OSX 10.4 board, but changes in symptoms (mentioned at the end of this post) are starting to make me think this could be a hardware issue.
    The main problem is that my computer boots normally until the blue screen just before the login window should appear, then hangs.
    My system: iBook G4, 800 MHz, running 10.4.11, has an extra GB of RAM installed (for a total of 1.1 GB), new hard drive that is less than a year old.
    Things I've tried:
    Booting in safe mode: No change, still hangs at blue screen.
    Removing airport card, and extra ram has no effect.
    I've done a PRAM reset
    I've done a PSU reset
    Checked for file system and permissions errors with Disk Utility on OS CD
    Booting into single user mode works fine, where I tried:
    fsck -fy, no errors reported
    running /etc/rc worked fine for a while
    No unexpected errors or problems seen in /Library/Logs/Console/501/console.log, or in /var/log/system.log
    I've temporarily moved /Library/Preferences, /Library/Caches, and /System/Library/Caches, /User/Library/Caches, /User/Library/Preferences, /System/Extensions.kextcache and /var/db/netinfo/local.nidb to make sure none of those were corrupted (plus checked preferences with plutil), nothing fixed.
    I've double checked the permissions of the root directory.
    This problem did not follow an update or installation of any kind. The computer just completely locked up in the middle of using Safari (and just typing in an edit box, nothing with much of a workload) and the blue screen hang happened upon rebooting after shutting down by holding down the power button.
    Single user mode appeared to work fine, although I did get single user mode to hang when trying to back up a few GB of files onto a thumbdrive after copying about 90% of the files. And then a new problem came up where afterward, now the blue screen pops up and hangs about 30 seconds after running /etc/rc returns to the prompt (and about 20 seconds after last of it finishes outputting). I've tried clearing caches again but /etc/rc still causes this.
    I was going to try to run AppleJack (recommended for checking permissions and clearing caches) after copying the files to the thumbdrive, but of course didn't think to install that until after I had a problem. And now that /etc/rc causes a problem, I don't know how to attach the AppleJack .dmg file other than hdiutil, which needs the /etc/rc to have been run, and also can't remount the thumbdrive to copy any more files over.
    After this recent problem, I noticed that now booting from the OS CD goes to the blue screen too and no further. Has anyone else seen such a problem? I've heard of some issues with loose GPUs in the iBook G4, but they seem to mention scrambled or no/black video (video looks fine in single user mode and in open firmware, and up to the blue screen which is clear and bright). So now I don't seem to have an option to try an Archive & Install of the OS (which I was hoping to avoid, due to effort needed to reinstall other software).

    Thank you, I had forgotten about target mode. I was able to back up all of my files. I also copied some additional 50 GB of files of the disk as a stress test and the hard drive worked fine and quick (and because it was quicker than retrieving the same files from a network drive to my desktop).
    I was hoping to also unpack the Applejack files on my desktop and put them back so I could run them in single user mode without running /etc/rc. However I haven't been able to get my Linux desktop to mount the iBook in Read-Write instead of Read-Only yet (I don't have access to another Mac at the moment).

  • Firefox crashes on start-up, even in safe mode

    Back in March/April 2012, Firefox started crashing for me on start up, possibly after the automatic/remote installation of MS security patches. After that time, I've not been able to start Firefox without it going directly to the Mozilla Crash Reporter. I've tried everything I could think of including safe-mode, uninstall/re-install, uninstall/back-up profiles directory/wipe profiles and all registry entries/re-install. This continues to fail since version 11(?) through 13.0.1. Even Sea Monkey crashes same manner. BTW, clicking on the "Details" button in the Mozilla Crash Reporter has no effect for me. I was trying it to help fill in the Troubleshooting Information box below as I can't get to "Help > Troubleshooting Information" as Firefox doesn't start.

    What was the location of the file?
    See:
    *https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • Firefox 24 crashes at start up even in safe mode. Crash ID: bp-349f80db-abca-4c7f-9bec-bfbc02130921

    I have followed the instructions for uninstalling firefox, deleting the program folder and reinstalling. This did not solve my problem.

    hello kjthornburg, thanks for reporting with your crash ID. this kind of crash is caused by trusteer rapport, please see if you can solve it by updating that program to its latest version or else keep it disabled for the moment and contact trusteer's support: www.trusteer.com/support

  • Firefox crashes at start up, even in safe mode

    Firefox crashes on start up. Crashes in safe mode as well. Tried steps on articles. Was watching adobe flash player when it crashed first time.

    Any other recent crash IDs (maybe some have links to bugs or other posts)
    Crash report: [https://crash-stats.mozilla.com/report/index/ba759d32-e684-4f6c-813b-679ce2111005 ba759d32-e684-4f6c-813b-679ce2111005] <br/>
    Crash signature: nsSecureBrowserUIImpl::OnLocationChange(nsIWebProgress*, nsIRequest*, nsIURI*)
    That one does not seem to give any useful info at present.
    Malware is one common cause of crashes, and that may produce variable crash reports, it is probably worth doing full scans with multiple tools/software to try to rule out the possibility of malware.
    *See [[is my firefox problem a result of malware]]
    Besides trying in safe mode did you also try disabling all plugins whilst in safe mode. (If it crashes before then, are you able to create a new profile and try that ? ) Also if crashing before about:crashes may be entered have you seen http://kb.mozillazine.org/Breakpad#Location_of_crash_reports
    Sorry I am not able to give a useful answer at the moment.

  • Firefox stopped running on my pc after the last update....task manager shows it as running but nothing shows up on the screen

    The browser just will not open

    A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.<br />
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.<br />
    See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
    See also http://kb.mozillazine.org/Browser_will_not_start_up

  • After upgrade to 8.0 FF crashes every time I try to start it, even in safe mode

    I guess the automatic upgrade happened last night (i hate that you auto upgrade btw) and now FF at work crashes every time I try to open it. I've had problems with FF ever since 7.0 came out. Please fix these problems because FF is almost unusable now :( So sad it is such a great program that has been ruined now

    It seems to be caused by roboform 7.5.1. I upgraded to the latest version of robo and it's working now. Sorry mozilla, not your fault.. very frustrated.

  • Firefox crashes every time i try to start it even in safe mode. only way to work is delete program. reboot computer and reinstall. and then it happens again.

    Accessibility: Active
    AdapterDeviceID: 0x0416
    AdapterVendorID: 0x8086
    Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.1.0
    AvailablePageFile: 3321225216
    AvailablePhysicalMemory: 2372169728
    AvailableVirtualMemory: 123338752
    BIOS_Manufacturer: Insyde Corp.
    BlockedDllList:
    BreakpadReserveAddress: 49020928
    BreakpadReserveSize: 41943040
    BuildID: 20140828165811
    CrashTime: 1409879171
    EMCheckCompatibility: true
    EventLoopNestingLevel: 1
    FramePoisonBase: 00000000f0de0000
    FramePoisonSize: 65536
    InstallTime: 1409699533
    Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0416, AdapterSubsysID: 00000000, AdapterDriverVersion: 10.18.10.3308
    D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+
    OOMAllocationSize: 28
    ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
    ProductName: Thunderbird
    ReleaseChannel: release
    SecondsSinceLastCrash: 7918
    StartupTime: 1409879123
    SystemMemoryUsePercentage: 72
    Theme: classic/1.0
    Throttleable: 1
    TotalPageFile: 9852706816
    TotalPhysicalMemory: 8510529536
    TotalVirtualMemory: 4294836224
    URL:
    Vendor:
    Version: 31.1.0
    Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
    MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [RAW/IP] : 2 : 3 :
    MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
    MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
    RSVP TCPv6 Service Provider : 2 : 1 :
    RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    RSVP UDPv6 Service Provider : 2 : 2 :
    RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    useragent_locale: en-US
    This report also contains technical information about the state of the application when it crashed.
    ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

    Please note, that according to the information you have provided is for Thunderbird, not Firefox.
    Thunderbird is also a Mozilla product for viewing email and you can receive support for it, however, you may receive assistance faster if you post this question into the Thunderbird section of the forums.

  • TS1363 Hi i updated from windows 8 to 8.1 and now i cant get my ipod to sync up so i can down load my podcast. i uninstalled it then reinstalled it 3 times and still will not work.

    I updated my windows 8 to 8.1 and it doesnt let my ipod sync so i can down load anything. any help?

    I had a similar issue and I fixed it by uninstalling iTunes and the apple mobile device in the control panel

  • Firefox won't keep me logged into Facebook, even in Safe Mode?

    This problem has been bugging me, for God knows how long and I just can't get rid of it, unless I reset Firefox which is really not want I want to be doing just to get rid of this tiny, but irritating problem.
    Firefox never remembers to be signed in still to Facebook, even in Safe Mode without extensions.
    How can I get rid of this problem? If it isn't possible without resetting, I'd like a simple and concise tutorial on how to get all my extensions and settings back (however obviously not the one that keeps causing this problem). I've been using this Firefox profile for at least a good few years and it's all set up properly for my personal use. Thanks.

    firefox is able to keep different cookie settings on a per-site basis. those probably got cleared when you forgot the history about facebook. you can inspect the current permissions while you're on a site when you right-click it, go to ''view page info > permissions''. if you haven't changed that yourself intentionally, then i also don't really know what might have caused that - maybe an addon was interfering?

  • Will not start even in safe boot after installing latest camera update

    MacBook Pro will not start even in safe boot after installing latest camera update.
    I started my machine and did a software update. Only the camera update needed. So installed and when required I pressed restart. It restarted and did install. Then restarted again. I expected to get to the login screen and it turned itself off. Tried three more times. Each time shutting off. I unplugged everything, and pressed start waiting for log in window. No it shutdown before the log in window. I then tried safe mode and that did not work either on three more occasions.

    I have managed to resolve some issues. I can now restart the machine via a CD boot. If I do cmd C into something like tech tool pro, then restart from that disks menu it restarts every time.
    If I try a safe start it shuts down. If I try a normal start it shuts down. I have managed to repair permissions and that cleared up some start up permissions but with no improvement to the boot problem. The only way to load is via the cmd-C boot option. Any other ideas?

Maybe you are looking for