After updating the iPad 2 software to 8.2, I can no longer view my mp4 video or music files

Before updating the iOS to 8.2, I had video files and music files on my iPad that I could see listed in playlists in the Music app or in the "Movie" list on the video app.  After the update, I'm not able to see these files to play them.  I can see the files in iTunes but I am not able to play them through iTunes either.  An exclamation point icon appears but it doesn't say anywhere what this icon is representing.  The music files are MP4 audiobooks that I borrow from the library through the Overdrive app and never had any issues with this before I updated the iOS.  The video files are videos on my iMac that I would like to be able to access on the iPad when I travel; they are not items that I purchased through iTunes, which I'm wondering if this makes a difference.  Can I "fix" the apps so that I'm able to once again access my files or is Apply no longer allowing non-iTunes purchases to be viewed or watched on the iPad?  The video files are listed as being "Movies" but they are not visible in the movies list anymore.

Merely clicking the Preview icon in the Dock doesn't cause it to open anything, unless you had one or more windows open the last time it quit.
If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test.
1. If you're getting a "blocked plug-in" error, triple-click the line below to select it:
/Library/Internet Plug-Ins Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu. A folder should open. If there is more than one item in the folder with the words "Flash Player" (not "flashplayer") in the name, open the respective Info windows, check the version numbers, and delete all except the latest. You may be prompted for your login password. If you get the same error after doing that, re-download and reinstall Flash. Download it from this page:
Adobe - Install Adobe Flash Player
Never download a Flash update from anywhere else.
2. If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked Enable plug-ins.
3. Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.
4. In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.

Similar Messages

  • I find that after updating my ipad to ios8 banking applications to deposit funds no longer work. The camera image rotates from horizontal to vertical and cannot be corrected. Is this a new ios8 error. I tried two different bank applications for ipad.

    I find that after updating my ipad to ios8 banking applications to deposit funds no longer work. The camera image rotates from horizontal to vertical and cannot be corrected. Is this a new ios8 error. I tried two different bank applications for ipad.

    Hi, Thanks for that further bug description In Your Last Message That Describes The Problem I Am Having perfectly and is exactly the same for me.
    unfortunately that fix for my camera Powershot G6 does not work or apply as the view pictures switch is different on G6 is not usable during download as once you plug in DC/USB cable it turns off, and makes no diff and problem still exists exactly as you just described.
    thanks anyways "Selz Boy"
    it has been 17 days since apple promised to get back to me within 3-5 days hopefully with a solution, but I have still not heard from them.
    They blew me off, i guess, probably i will have to wait for new Yosemite OS update, which they pre-warned me could take as much as 6 months.
    I cannot believe apple released this new update with such major bug issues for camera downloads and that horrible "Photos" pgm which has all sorts of downgrades in features, usefulness and new bugs compared to iPhotos which I just finally got used to and was much better software.
    I am starting to lose faith in Apple and I am getting that Microsoft "FEEL" like I used to have when I was a PC user, which was why I originally switched to Apple  computers in first place.
    Oh well got my fingers crossed here.
    Thankfully the memory card reader solution  is working well, but cost me $45.

  • I've updated to the most recent version of iTunes and I can no longer see any of my old music on my mac.  All the music is still available on my ipad.  How can i download the music on my mac?

    I've updated to the most recent version of iTunes and I can no longer see any of my old music on my mac.  All the music is still available on my ipad.  How can i download the music on my mac?

    First, are you positive it is really not there?  Have you looked in your iTunes folder in your Music folder, and in the media folders there? Do you see your media files?
    If your media are gone it is a lot easier to restore from a proper computer backup.  Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
    For transferring other items from an i-device to a computer you will have to use third party commercial software.  See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991

  • After updateing my iPad Air 2 to iOS 8.3, it no longer works

    After updating my iPad Air 2 to iOS 8.3, it no longer works.  It is a 64 GB model.
    The opening screen is the same as when I first starting using it, with "welcome" in various languages.
    I have gone through the operations requested, iCloud, etc. but at the very end I get my home screen for about 1 second, then the machine shuts down.
    I backed up and synced the iPad before installing iOS 8.3, and tried a restore, but it made no difference.
    You guys out there have never let me down yet!  I hope you can help!
    Thanks in advance.

    You're not alone in this problem.  My iPad Mini 3 was working great until the iOS 8.3 update, which kicked into the same loop you're describing.  Sounds like at least one person has had luck with factory restore.  Check out the thread here:  Anyone else seeing issue with iOS 8.3 update on iPad Mini 3?

  • After update the latest photoshop cc 2014,contact sheet font can't set what point size I want

    After update the latest photoshop cc 2014,contact sheet font can't set what point size I want.

    Yes I do,but I don't understand that :
    Wed Oct 22 2014 16:55:21 GMT+0800 -
    CSXBridge.runFromBridge()
    Wed Oct 22 2014 16:55:21 GMT+0800 - Sending to PS: [
      /My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-1_CC.tif,
      /My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-2_CC.tif,
      /My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-3_CC.tif,
      /My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-4_CC.tif,
      /My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-5_CC.tif,
      /My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-6_CC.tif,
      /My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-7_CC.tif,
      /My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-8_CC.tif,
      /My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-9_CC.tif,
      /My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-10_CC.tif,
      /My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-11_CC.tif,
      /My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-12_CC.tif,
      /My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-13_CC.tif,
      /My_Job/LP_10-14/Michael%20Sloyer/Sloyer%2020x30-14_CC.tif]

  • I updated my iPad OS this morning, and now I can no longer use iMessage to send pictures.  When I try to get one for the camera tool, it blows up.  Is this a known problem?

    I updated my iPad OS this morning, and now I can no longer use iMessage to send pictures.  When I try to get one from the camera roll, it blows up.  Is this a known problem?

    your ipad explodess? It's in pieces everywhere?
    the picture opens and is zoomed in and you cannot zoom out?

  • I just updated my iPad 3 to ios 7.02 and can no longer sync with iTunes on my computer running OS 10.5.8. I'm wary about updating to Lion, which may cause any number of apps on my computer to no longer work. Although I may consider purchasing a new laptop

    I just updated my iPad to IOS 7.02 and unfortunately can no longer sync with my MacBook running OS 10.5.8. I'm wary about updating to Lion as this may cause any number of apps on my Macbook not to work at all or malfunction. Also my MacBook is 5 years old, and I was thinking about purchasing a new computer. I would like to decide when rather than be forced though. Does anyone have any suggestions for a work around? At the moment I do not subscribe to the cloud, and it looks like that is the only way I can back up my iPad now.

    Upgrade to Snow Leopard - it's compatible with the latest version of iTunes, and still supports PowerPC applications.
    $19.99 - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Snow Leopard is required if you wanted to upgrade to Lion, anyway, which you may want to in the future if the latest version of iTunes no longer supports Snow Leopard.

  • Hello. I recently updated my ipad to ios 8.1 and i can no longer connect it to my macbook (osx 10.5.8). itunes (10.6.3) does not recognize it. how can i delete around 3000 pics i imported to my ipad from my old macbook?

    hello. I recently updated my ipad to ios 8.1 and i can no longer connect it to my macbook (osx 10.5.8). itunes (10.6.3) does not recognize it. how can i delete around 3000 pics i imported to my ipad from my old macbook?

    Click here, buy a Mac OS X 10.6 DVD, and then run the 10.6.8 combo updater.
    (90452)

  • After updating iPhone 4s to 7.1.1 My wife can no longer get 3g signal at her work

    After updating iPhone 4s to 7.1.1 My wife can no longer get 3g signal at her work. Other un-updated iPhones still work fine. IOS 7.1.2 does not fix the problem.

    Hi there Salient2,
    You may find the troubleshooting steps in the article below helpful.
    iPhone: Troubleshooting a cellular data connection
    http://support.apple.com/kb/ts3780
    -Griff W. 

  • After installing the new Yosemite OS on my iMac I can no longer send email. I can receive email, but not send. I use gmail and can send email on the gmail (google) site, but not on "mail" on my iMac. Any others with this problem? What should we do?

    After installing the new Yosemite OS on my iMac I can no longer send email. I can receive email, but not send. I use gmail and can send email on the gmail (google) site, but not on "mail" on my iMac. Any others with this problem? What should we do?

    My gmail, which is correctly configured for Mail with gmail SMTP and Google IMAP, works for awhile on Mail, which I leave open while working on other applications. But several times a day I get msg from Google: "We recently blocked a sign-in attempt to your Google Account" . . . and requiring me to verify my account details, re-enter passwords, confirm security settings (or change them from "disable" to "enable less secure methods" and so on). In Mail I also have tried "taking all accounts online", and re-entering my gmail password inside Mail account settings. These steps successfully re-set comms between gmail and Mail ... for awhile, then it happens again. Enough occurrences over a work day that I just quit Mail and revert to accessing gmail directly. Apple Care advisor and an Apple knowledge base article say that Apple can't deal with this, as gmail is third-party app, and they refer me to gmail, and so far I've found nothing helpful there.
    From today I also have several instances of a window saying "Mail has unexpectedly closed" and asking me to Re-open it.
    I also use Yahoo mail, which stops working with Mac Mail at the same time as gmail, but I do not receive notices to re-verify from Yahoo.
    I recently upgraded from Mavericks to Yosemite. The Mail problem happened occasionally with Mavericks but is far more frequent with Yosemite.

  • I have a mac osx tiger. The camera light is not showing on. Can no longer receive or send video feed for skype calls. How can I get my camera back to working? Thanks Madhu

    I have a mac os x tiger. The camera light is not showing as on. I can no longer receive or send video feed. How can I set my camera back to on?
    Thanks Madhu

    Troubleshooting the iSight camera:
    http://support.apple.com/kb/HT2090
    and
    http://support.apple.com/kb/HT2090

  • What next after updating the Ipad?

    I have now managed to reconnect my Ipad after updating it and I have lost some of my photos, all of my music, and all of the apps which I have both paid for and which were free. How do I get those back, surely I don't have to pay again do I?

    Download past purchase
    http://support.apple.com/kb/HT2519

  • After updating Time Capsule to 7.7.2, Airport Expresses can no longer connect

    After I update the Time Capsule firmware to 7.7.2, my three Airport Expresses can no longer connect to the Time Capsule (their orange lights blink and they appear inaccessible in the Airport Utility). When I downgrade, they are able to connect fine.
    They are connecting to the Time Capsule over my 5GhZ wireless network.
    Any help?

    Hi yonajon!
    I have some resources for you that may help you resolve this issue. First, here is an article about addressing the blinking amber light:
    Wi-Fi base station: Understanding and resolving a blinking amber status light
    http://support.apple.com/kb/ts1589
    If you are still having issues, you may need to reconfigure your extended wireless network:
    Wi-Fi base stations: Setting up and configuring an extended wireless network (802.11n)
    http://support.apple.com/kb/ht4259
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • To whom do I complain about the calendar on the iPad 2 with iOS 7? I can no longer read my appointments. Is there an adjustment I can make? Larger text size doesn't help.

    To whom do I complain about the OS 7 calendar on the iPad 2? I used to be able to read my appointments. The new small font is horrible. Text size doesn't seem to change it. Can I change it?

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430http://support.apple.com/kb/ht1430
     Cheers, Tom

  • HT4623 Do you have instructions for updating the iPad ios software in Vietnamese?

    Do you have instructions for updating iPad IOS sofeware in Vienamese

    I don't see any in Vietnamese on Apple's site. Perhaps if you do a web search for something like "updating iOS" and restrict the search engine to returning results in Vietnamese you'll find a third-party site with instructions.
    Regards.

Maybe you are looking for

  • HP Photosmart D7260 Printer, won't feed from the photo paper tray.

    On my parents computer they use a HP Photosmart D7260 Printer and I'm trying to print off on photo paper but for some reason it keeps on feeding from the main tray I can't for the life of me figure out how to fix this i've been though all the setting

  • My mac mini will connect via airport but not via ethernet.

    I have had a mac mini for several months which I connect via ethernet because it is in a part of my house where the wireless signal is poor. I changed ISP and now I can connect to the router wirelessly but not via ethernet. This doesn't seem to be a

  • Daisy chain 2 Dell monitors from new MBP retina

    I have 2 Dell E2414H monitors. I cannot get my second montior to work. Here's what I've done. Bought an HDMI to DVI. This works fine to monitor 1. Used VGA from first monitor to VGA second montior. Second monitor says VGA isn't detected. I've made tr

  • Iphone dock doesn't work with my iPhone

    Hey I really need some help with my iPhone Dock from Sharp. At first I used the dock for charging and to play music, No problem. But then one day it didn't work. When I put my iPhone 4 into the dock it didn't connect. There is nothing wrong with the

  • Subcontracting error

    Hi Gurus This is standard subcontracting process. I had done transfer posting and now ready to receive final assembly from vendor. While doing GR in subcontracting,  i am facing the following error " Fld selectn for mvmt type 543 / acct 400020 differ