After updating to ITunes 11.1.4 ITunes can see but not recognize my IPod and all my music was deleted from my IPod

I have not had any issues until I updated to the latest version. I have tried all the suggestions on the support web page and nothing has worked. I am hoping that this version of ITunes is the issue and that Apple will release a fixed version, Any suggestions?

Ok, here is the fix per Chad at Apple. Just did it and it worked.
Open the Control Panel
Uninstall *in this order*:
1. iTunes
2. Apple Mobile Device Driver
3. Apple App Updater
4. Bonjour
You may need to reboot after uninstalling Apple Mobile Device Driver, and ok if it still shows in the Control Panel.
Next, go to Apple.com, then download and install the most recent version of iTunes.

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