After Upgrade OBI 10g to 11g:Odbc driver returned an error - SQLExecDirectW

Question

Hi all,
for an OBI upgrade from 10g to 11g I used a RPD and Webcatalog based on a remote machine other than my local machine. Firstable I am making the tests on a Linux Virtual machine, which uses the Sample Lite version from Oracle.
I made the following steps:
1. I upgraded the RPD and Webcatalog. It worked without any errors.
2. I set the static variable BI_EE_HOME via Administration Tool to the path in the Linux machine.
--> Here I am not sure if the set path is correct. It begins with: \bi\ ...\instances\...\coreapplication_obis1 (... : I can't mention here the whole path name).
--> When the OBI Server is installed in Windows, the mentioned static variable points to something like 'C:\<install folder>\...\coreapplication_obis1'
--> Question: is the begin of my set path correct?. I set that pointing to the Linux OBI Server, because the OBI Server is installed on Linux.
Problem:
After login as the user in RPD: Administrator/<Password for my upgraded RPD> I can see the links in the Catalog and the Dashboards links. But I can not see any values, any Reports when going through the links.
For example when trying to see a Dashboard with date 12.02.2011it happens:
Odbc driver returned an error (SQLExecDirectW).
Status: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] general error.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 43119] Query Failed:
[nQSError: 17001] Oracle Error code: 12154, message: ORA-12154: TNS:could not resolve the connect identifier specified
at OCI call OCIServerAttach.
[nQSError: 17014] Could not connect to Oracle database. (HY000)
SQL Issued: SELECT "Dimension_-_My Dimension"."MyDimension" saw_0 FROM "Accounting (ACC)" WHERE "Dimension_-_My Dimension"."MyDimension" LIKE 'J%' ORDER BY saw_0
I think its not retrieving the data from the remote database, because I don't have the data of the remote database in my local. I think the OBI Server still is pointing to the local virtual machine Oracle database.
Can anybody tell me what happens here and how can I solve this problem?.
I would appreciate any help....

Answer 1

Hi gerardnico,
I've tried many things and did as in your articles, but I don't have success with that.
These are the things I did:
1. I searched for the file tnsnames.ora in my Linux virtual machine. I could find it in many paths:
/.../Oracle_BI1/network/admin/samples/tnsnames.ora
/.../oracle/xe/app/oracle/product/10.2.0/server/hs/admin/tnsnames.ora.sample
/.../oracle/xe/app/oracle/product/10.2.0/server/network/admin/tnsnames.ora
/.../oracle/xe/app/oracle/product/10.2.0/server/network/admin/samples/tnsnames.ora
/.../oracle/xe/app/oracle/product/10.2.0/server/network/admin/temp/tnsnames.ora
/.../usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/admin
in the last path I found the listener.ora as well.
2. I took the tnsnames.ora from the last path, because the ORACLE_HOME points to /.../usr/lib/oracle/xe/app/oracle/product/10.2.0/server
3. I edited the tnsnames.ora this way:
# tnsnames.ora Network Configuration File:
XE =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = host_of_the_remote_machine)(PORT = 1521))
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = database_name_of_the_remote_machine)
EXTPROC_CONNECTION_DATA =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC_FOR_XE))
(CONNECT_DATA =
(SID = database_SID_of_the_remote_machine)
(PRESENTATION = RO)
4. I made a backup of the tnsnames.ora in path /.../Oracle_BI1/network/admin/samples/tnsnames.ora
and copied the tnsnames.ora from /.../usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/admin to the Oracle_BI1 path
5. I set the TNS_ADMIN to /.../usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/admin
6. I restarted the BI Server
No success in what I did. The error is still there.
7. I've tried also: sqlplus database_user_remote_machine/database_password_remote_machine@database_SID_remote_machine
I didn't get the connection:
SQL*Plus: Release 10.2.0.1.0 - Production on Thu Jun 16 04:36:10 2011
Copyright (c) 1982, 2005, Oracle. All rights reserved.
ERROR:
ORA-12154: TNS:could not resolve the connect identifier specified
Enter user-name: database_user_remote_machine
Enter password:
ERROR:
ORA-01034: ORACLE not available
ORA-27101: shared memory realm does not exist
Linux Error: 2: No such file or directory
What am I doing wrong here?. I am still thinking that I need the import of the database.
Additional SID=Service-Name=Database-name in the remote machine.