After upgrade to 7.5, itunes will not start
I have itunes installed on my pc at work (xp pro, corporate software controlled, etc), and itunes has been working fine for months until i recently upgraded to 7.5 (i think). After the upgrade, itunes would not launch. No error messages, no nothing; just a quick hourglass and then nothing, as if I had never clicked on the icon. I spent hours uninstalling, deleting folders, registry keys, etc, and following Apple's steps for uninstall.
Turns out that my corp software Landesk 8.7x, specifically, "LANDESK Software Monitor Service" (softmon.exe) is killing itunes before it has a chance to start up. This was verified by stopping the service, and starting up itunes. Another strange thing is now itunes complains on startup about being in compatibility mode, which is not the case according to the program settings when i right click on itunes.exe.
If I restart the landesk softmon server while itunes is running, itunes immediately terminates without warning.
I do have themes disabled on my pc (looks like classic/2000 layout instead of xp candy)
My only guess here is that somehow Itunes is thinking it is in compat mode, but why. This is new.. Perhaps some bugginess? or perhaps something new in Landesk (my landesk version was recently upgraded..)
I also have Symantec Corp AV, and Sygate firewall (ughh!!) but they don't seem to be causing the issue.
Definately seems to be an issue between Landesk softmon and itunes.
Any ideas apple? The only other person to notice this that i can see is a user by the name of ponderingwonderer on this board...
just marking as answered, because I have figured out the problem on my own.
btw, i have submitted a bug report to apple.
softmon.exe version is 8.70.7.8
Message was edited by: zerojj
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Itunes will not start after getting safari 4.0 update
Hi everyone, I'm the sort who doesn't skip a software update whenever i'm prompted with one. Much to my appall, after having updated my safari to 4.0 (as prompted by iTunes 9.0.2 to access iTunes store), my iTunes will not start, and my MSN messenger crashes a little less than a few minutes after launching it. Is this a known problem? Should i copy and paste the error report?
MSN crash log:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXCBADACCESS
Date/Time: 2009-12-20 02:11:23 +0800
Application Name: Microsoft Messenger
Application Bundle ID: com.microsoft.Messenger
Application Signature: MSNS
Application Version: 7.0.2.090123
Crashed Module Name: QuickTimeComponents
Crashed Module Version: 1327.73
Crashed Module Offset: 0x008f5445
Blame Module Name: QuickTimeComponents
Blame Module Version: 1327.73
Blame Module Offset: 0x008f5445
Application LCID: 1033
Extra app info: Reg=English Loc=0x0409
Thread 0 crashed:
# 1 0x98b0c445 in _inflate + 0x00000B7B (QuickTimeComponents + 0x008f5445)
# 2 0x98b0b4a9 in _zlibDecompressorDecompressPartial + 0x0000004E (QuickTimeComponents + 0x008f44a9)
# 3 0x90cd0ceb in _CallComponentFunctionCommon + 0x000003BD (CarbonCore + 0x00052ceb)
# 4 0x98b0b638 in _zlibDecompressorComponentDispatch + 0x00000076 (QuickTimeComponents + 0x008f4638)
# 5 0x90cd0814 in _CallComponentDispatch + 0x00000022 (CarbonCore + 0x00052814)
# 6 0x9458e435 in _DataCodecDecompressPartial + 0x0000004F (QuickTime + 0x0026e435)
# 7 0x9ff5584d in _DecompresszlibDataIntoHandle + 0x00000157 (QuickTimeImporters + 0x0001084d)
# 8 0x9ff55c81 in HandleDataiCCP + 0x00000112 (QuickTimeImporters + 0x00010c81)
# 9 0x9ff5753e in _ReadPNG + 0x000014CC (QuickTimeImporters + 0x0001253e)
# 10 0x9ff57980 in _ImportPNGGetColorSyncProfile + 0x0000005B (QuickTimeImporters + 0x00012980)
# 11 0x90cd0b2f in _CallComponentFunctionCommon + 0x00000201 (CarbonCore + 0x00052b2f)
# 12 0x9ff55d2d in _ImportPNGComponentDispatch + 0x000000A3 (QuickTimeImporters + 0x00010d2d)
# 13 0x90cd0814 in _CallComponentDispatch + 0x00000022 (CarbonCore + 0x00052814)
# 14 0x9445e637 in _GraphicsImportGetColorSyncProfile + 0x0000002B (QuickTime + 0x0013e637)
# 15 0x9ff8af3a in _ImportGraphicCreateCGImage + 0x00000942 (QuickTimeImporters + 0x00045f3a)
# 16 0x90cd0b2f in _CallComponentFunctionCommon + 0x00000201 (CarbonCore + 0x00052b2f)
# 17 0x9ff8c0a1 in _ImportGraphicComponentDispatch + 0x00000076 (QuickTimeImporters + 0x000470a1)
# 18 0x90cd0814 in _CallComponentDispatch + 0x00000022 (CarbonCore + 0x00052814)
# 19 0x94597698 in _GraphicsImportCreateCGImage + 0x00000031 (QuickTime + 0x00277698)
# 20 0x00078d4a in _mh_executeheader + 0x00077D4A (Microsoft Messenger + 0x00077d4a)
# 21 0x00078eb6 in _mh_executeheader + 0x00077EB6 (Microsoft Messenger + 0x00077eb6)
# 22 0x00171c38 in _mh_executeheader + 0x00170C38 (Microsoft Messenger + 0x00170c38)
# 23 0x0017189d in _mh_executeheader + 0x0017089D (Microsoft Messenger + 0x0017089d)
# 24 0x0007bd81 in _mh_executeheader + 0x0007AD81 (Microsoft Messenger + 0x0007ad81)
# 25 0x00026862 in _mh_executeheader + 0x00025862 (Microsoft Messenger + 0x00025862)
# 26 0x000268bb in _mh_executeheader + 0x000258BB (Microsoft Messenger + 0x000258bb)
# 27 0x0002af66 in _mh_executeheader + 0x00029F66 (Microsoft Messenger + 0x00029f66)
# 28 0x0002ba4b in _mh_executeheader + 0x0002AA4B (Microsoft Messenger + 0x0002aa4b)
# 29 0x000862f5 in _mh_executeheader + 0x000852F5 (Microsoft Messenger + 0x000852f5)
# 30 0x00011897 in _mh_executeheader + 0x00010897 (Microsoft Messenger + 0x00010897)
# 31 0x0003215e in _mh_executeheader + 0x0003115E (Microsoft Messenger + 0x0003115e)
# 32 0x0005a1a0 in _mh_executeheader + 0x000591A0 (Microsoft Messenger + 0x000591a0)
# 33 0x00085af2 in _mh_executeheader + 0x00084AF2 (Microsoft Messenger + 0x00084af2)
# 34 0x00013365 in _mh_executeheader + 0x00012365 (Microsoft Messenger + 0x00012365)
# 35 0x00033d4e in _mh_executeheader + 0x00032D4E (Microsoft Messenger + 0x00032d4e)
# 36 0x00750e46 in _mh_executeheader + 0x0074FE46 (Microsoft Messenger + 0x0074fe46)
# 37 0x000c765d in _mh_executeheader + 0x000C665D (Microsoft Messenger + 0x000c665d)
# 38 0x92e004d7 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x00000445 (HIToolbox + 0x000084d7)
# 39 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 40 0x92dffa41 in _SendEventToEventTargetWithOptions + 0x00000037 (HIToolbox + 0x00007a41)
# 41 0x0001a927 in _mh_executeheader + 0x00019927 (Microsoft Messenger + 0x00019927)
# 42 0x0005f73b in _mh_executeheader + 0x0005E73B (Microsoft Messenger + 0x0005e73b)
# 43 0x0012c04d in _mh_executeheader + 0x0012B04D (Microsoft Messenger + 0x0012b04d)
# 44 0x00137c8d in _mh_executeheader + 0x00136C8D (Microsoft Messenger + 0x00136c8d)
# 45 0x0012be16 in _mh_executeheader + 0x0012AE16 (Microsoft Messenger + 0x0012ae16)
# 46 0x0012bd7c in _mh_executeheader + 0x0012AD7C (Microsoft Messenger + 0x0012ad7c)
# 47 0x001387c6 in _mh_executeheader + 0x001377C6 (Microsoft Messenger + 0x001377c6)
# 48 0x0013c588 in _mh_executeheader + 0x0013B588 (Microsoft Messenger + 0x0013b588)
# 49 0x000c765d in _mh_executeheader + 0x000C665D (Microsoft Messenger + 0x000c665d)
# 50 0x92e004d7 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x00000445 (HIToolbox + 0x000084d7)
# 51 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 52 0x92dffa41 in _SendEventToEventTargetWithOptions + 0x00000037 (HIToolbox + 0x00007a41)
# 53 0x92e070e3 in ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00000165 (HIToolbox + 0x0000f0e3)
# 54 0x92e0088e in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000007FC (HIToolbox + 0x0000888e)
# 55 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 56 0x92e06f7c in _SendEventToEventTarget + 0x00000038 (HIToolbox + 0x0000ef7c)
# 57 0x000e9171 in _mh_executeheader + 0x000E8171 (Microsoft Messenger + 0x000e8171)
# 58 0x92e004d7 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x00000445 (HIToolbox + 0x000084d7)
# 59 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 60 0x92dffa41 in _SendEventToEventTargetWithOptions + 0x00000037 (HIToolbox + 0x00007a41)
# 61 0x92e070e3 in ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00000165 (HIToolbox + 0x0000f0e3)
# 62 0x92e0088e in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000007FC (HIToolbox + 0x0000888e)
# 63 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 64 0x92e06f7c in _SendEventToEventTarget + 0x00000038 (HIToolbox + 0x0000ef7c)
# 65 0x92e4aeb3 in _ToolboxEventDispatcher + 0x00000051 (HIToolbox + 0x00052eb3)
# 66 0x92e498cb in _RunApplicationEventLoop + 0x000000A5 (HIToolbox + 0x000518cb)
# 67 0x000e92e0 in _mh_executeheader + 0x000E82E0 (Microsoft Messenger + 0x000e82e0)
# 68 0x000659c2 in _mh_executeheader + 0x000649C2 (Microsoft Messenger + 0x000649c2)
# 69 0x00065a54 in _mh_executeheader + 0x00064A54 (Microsoft Messenger + 0x00064a54)
# 70 0x0000307e in _mh_executeheader + 0x0000207E (Microsoft Messenger + 0x0000207e)
# 71 0x00002fa5 in _mh_executeheader + 0x00001FA5 (Microsoft Messenger + 0x00001fa5)
X86 Thread State:
eax: 0x98b0c445 ebx: 0x98b0b8db ecx: 0x00000000 edx:0x0316f200
edi: 0x031fae04 esi: 0x00000000 ebp: 0xbfffc7b8 esp:0xbfffc630
ss: 0x0000001f eip: 0x98b0c445 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010292
Thread 1:
# 1 0x900376a7 in mach_waituntil + 0x00000007 (libSystem.B.dylib + 0x000376a7)
# 2 0x90037329 in _sleep + 0x00000079 (libSystem.B.dylib + 0x00037329)
# 3 0x002b1d35 in _mh_executeheader + 0x002B0D35 (Microsoft Messenger + 0x002b0d35)
# 4 0x003b6c4d in _mh_executeheader + 0x003B5C4D (Microsoft Messenger + 0x003b5c4d)
# 5 0x003b6cd4 in _mh_executeheader + 0x003B5CD4 (Microsoft Messenger + 0x003b5cd4)
# 6 0x002b1edd in _mh_executeheader + 0x002B0EDD (Microsoft Messenger + 0x002b0edd)
# 7 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x9003736e ecx: 0x80522124 edx:0x00000018
edi: 0x00000018 esi: 0xf5bf83b9 ebp: 0xb009da78 esp:0xb009d9ec
ss: 0x0000001f eip: 0x900376a7 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 2:
# 1 0x90009817 in mach_msgtrap + 0x00000007 (libSystem.B.dylib + 0x00009817)
# 2 0x9082d227 in _CFRunLoopRunSpecific + 0x000007DE (CoreFoundation + 0x00022227)
# 3 0x9082ca42 in _CFRunLoopRunInMode + 0x0000003D (CoreFoundation + 0x00021a42)
# 4 0x928585da in +[NSURLCache _diskCacheSyncLoop:] + 0x000000CE (Foundation + 0x0007a5da)
# 5 0x927fbcfc in _forkThreadForFunction + 0x0000007B (Foundation + 0x0001dcfc)
# 6 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffe1 ebx: 0x9082ca5a ecx: 0x00004403 edx:0x00000450
edi: 0x00000000 esi: 0x00000000 ebp: 0xb011e918 esp:0xb011e8dc
ss: 0x0000001f eip: 0x90009817 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 3:
# 1 0x90009817 in mach_msgtrap + 0x00000007 (libSystem.B.dylib + 0x00009817)
# 2 0x90cd41a1 in _YieldToThread + 0x000001BE (CarbonCore + 0x000561a1)
# 3 0x90cd3fde in _YieldToAnyThread + 0x00000012 (CarbonCore + 0x00055fde)
# 4 0x000e0a48 in _mh_executeheader + 0x000DFA48 (Microsoft Messenger + 0x000dfa48)
# 5 0x000e119d in _mh_executeheader + 0x000E019D (Microsoft Messenger + 0x000e019d)
# 6 0x0011805e in _mh_executeheader + 0x0011705E (Microsoft Messenger + 0x0011705e)
# 7 0x001170a2 in _mh_executeheader + 0x001160A2 (Microsoft Messenger + 0x001160a2)
# 8 0x00108739 in _mh_executeheader + 0x00107739 (Microsoft Messenger + 0x00107739)
# 9 0x001087f3 in _mh_executeheader + 0x001077F3 (Microsoft Messenger + 0x001077f3)
# 10 0x00113707 in _mh_executeheader + 0x00112707 (Microsoft Messenger + 0x00112707)
# 11 0x001197e1 in _mh_executeheader + 0x001187E1 (Microsoft Messenger + 0x001187e1)
# 12 0x00120db4 in _mh_executeheader + 0x0011FDB4 (Microsoft Messenger + 0x0011fdb4)
# 13 0x00122cee in _mh_executeheader + 0x00121CEE (Microsoft Messenger + 0x00121cee)
# 14 0x00123166 in _mh_executeheader + 0x00122166 (Microsoft Messenger + 0x00122166)
# 15 0x000e8606 in _mh_executeheader + 0x000E7606 (Microsoft Messenger + 0x000e7606)
# 16 0x90cdcfe8 in _CooperativeThread + 0x00000137 (CarbonCore + 0x0005efe8)
# 17 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffe1 ebx: 0x90cd3ff1 ecx: 0x03000038 edx:0x00e51e48
edi: 0x00000000 esi: 0x00000000 ebp: 0xb0220988 esp:0xb022094c
ss: 0x0000001f eip: 0x90009817 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 4:
# 1 0x90009817 in mach_msgtrap + 0x00000007 (libSystem.B.dylib + 0x00009817)
# 2 0x90cd41a1 in _YieldToThread + 0x000001BE (CarbonCore + 0x000561a1)
# 3 0x90cdd149 in _SetThreadState + 0x0000007C (CarbonCore + 0x0005f149)
# 4 0x90cdd0af in _SetThreadStateEndCritical + 0x00000072 (CarbonCore + 0x0005f0af)
# 5 0x000e10d2 in _mh_executeheader + 0x000E00D2 (Microsoft Messenger + 0x000e00d2)
# 6 0x00117f6d in _mh_executeheader + 0x00116F6D (Microsoft Messenger + 0x00116f6d)
# 7 0x00117841 in _mh_executeheader + 0x00116841 (Microsoft Messenger + 0x00116841)
# 8 0x000e8606 in _mh_executeheader + 0x000E7606 (Microsoft Messenger + 0x000e7606)
# 9 0x90cdcfe8 in _CooperativeThread + 0x00000137 (CarbonCore + 0x0005efe8)
# 10 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffe1 ebx: 0x90cd3ff1 ecx: 0x00000011 edx:0x00e517ec
edi: 0x00000000 esi: 0x00000000 ebp: 0xb02a1d28 esp:0xb02a1cec
ss: 0x0000001f eip: 0x90009817 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 5:
# 1 0x90024407 in semaphore_wait_signaltrap + 0x00000007 (libSystem.B.dylib + 0x00024407)
# 2 0x00140415 in _mh_executeheader + 0x0013F415 (Microsoft Messenger + 0x0013f415)
# 3 0x001404dd in _mh_executeheader + 0x0013F4DD (Microsoft Messenger + 0x0013f4dd)
# 4 0x001405bd in _mh_executeheader + 0x0013F5BD (Microsoft Messenger + 0x0013f5bd)
# 5 0x001405f3 in _mh_executeheader + 0x0013F5F3 (Microsoft Messenger + 0x0013f5f3)
# 6 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffdb ebx: 0x90028262 ecx: 0x172d0ecc edx:0x172d0ec8
edi: 0x00000000 esi: 0x172d0ef4 ebp: 0xb0322e78 esp:0xb0322e3c
ss: 0x0000001f eip: 0x90024407 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 6:
# 1 0x90047927 in semaphore_timedwait_signaltrap + 0x00000007 (libSystem.B.dylib + 0x00047927)
# 2 0x90ce1e60 in _TSWaitOnSemaphoreCommon + 0x000000A3 (CarbonCore + 0x00063e60)
# 3 0x987e9076 in _ReadSchedulerThreadEntryPoint + 0x00001273 (QuickTimeComponents + 0x005d2076)
# 4 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffd9 ebx: 0x90063514 ecx: 0x1740d7c4 edx:0x00000000
edi: 0x1740d7f4 esi: 0x00000001 ebp: 0xb019fd58 esp:0xb019fd1c
ss: 0x0000001f eip: 0x90047927 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000286
Thread 7:
# 1 0x90047927 in semaphore_timedwait_signaltrap + 0x00000007 (libSystem.B.dylib + 0x00047927)
# 2 0x90ce1e60 in _TSWaitOnSemaphoreCommon + 0x000000A3 (CarbonCore + 0x00063e60)
# 3 0x90cebd90 in AIOFileThread(void*) + 0x0000042C (CarbonCore + 0x0006dd90)
# 4 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffd9 ebx: 0x90063514 ecx: 0xa0c84ee4 edx:0x00000000
edi: 0xa0c84f14 esi: 0x00000001 ebp: 0xb0424e28 esp:0xb0424dec
ss: 0x0000001f eip: 0x90047927 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000286
Loaded modules:
0: Microsoft Messenger (7.0.2.090123 Reg=English Loc=0x0409): /Applications/Microsoft Messenger.app/Contents/MacOS/Microsoft Messenger
1: WebKit: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
2: JavaScriptCore: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
3: WebCore: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
4: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
5: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
6: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
7: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
8: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
9: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
10: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
11: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
12: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
13: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
14: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
15: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
16: libauto.dylib: /usr/lib/libauto.dylib
17: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
18: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
19: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
20: WebServicesCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
21: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
22: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
23: libz.1.dylib: /usr/lib/libz.1.dylib
24: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
25: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
26: libbsm.dylib: /usr/lib/libbsm.dylib
27: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
28: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
29: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
30: AE: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
31: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
32: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
33: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
34: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
35: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
36: FindByContent: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
37: LaunchServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
38: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
39: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
40: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
41: libcups.2.dylib: /usr/lib/libcups.2.dylib
42: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
43: libJP2.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
44: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
45: libRaw.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
46: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
47: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
48: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
49: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
50: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
51: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
52: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
53: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
54: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
55: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
56: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
57: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
58: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
59: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
60: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
61: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
62: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
63: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
64: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
65: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
66: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
67: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
68: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
69: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
70: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
71: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
72: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
73: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
74: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
75: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
76: DirectoryService: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
77: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
78: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
79: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
80: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
81: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
82: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
83: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
84: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
85: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
86: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
87: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
88: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
89: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
90: AddressBook: /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
91: DSObjCWrappers: /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
92: LDAP: /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
93: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
94: libssl.0.9.7.dylib: /usr/lib/libssl.0.9.7.dylib
95: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
96: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
97: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
98: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
99: QuickTimeComponents (1327.73 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
100: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
101: QuickTimeImporters (1327.73 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
Operating System Information
Operating System: Mac OS X 10.4.11 (Build 8S2167)
CPU: Intel Core Duo, Number: 2, Speed: 2000 MHz
gestaltPhysicalRAMSize err = 0, result = 1024 MB
gestaltSystemVersion err = 0, result = 0x1049
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
Microsoft Application Information:
Error Reporting UUID: 9EEBF339-4741-4BFE-AE51-BA0FCBABC7C4
Time from launch: 0 hours, 1 minutes, 9 seconds
Total errors on this client: 5 -
My Itunes will not start after the latest update. I keeo getting error message tEventType : InPageError P1 : c000009c P2 : 00000003 . I have tried to reinstall but no joy. Any advise?
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
After upgrading to ios6 my iphone will not open .xls files in emails with the default viewer. Is there a fix for this? The same emailed .xls files still open on my ipad using ios5 while viewing email like they did on my iphone prior to upgrading. I have no special software like numbers or anything else installed on either device. Just using the default viewer provided by apple for viewing email.
The attachment is an .xls excel 97-2003 spreadsheet. I viewed the file in the email and did not edit it with any software. I can forward the file to anyone that is may want to check it out to see if they can help me. I was wondering if there was some way of forcing another ios6 install on my phone and maybe that would solve it.
Is there anyone out there that is viewing .xls files in email using ios6 w/o any other software installed like numbers or any other add ons? I am not upgrading my ipad from ios5 to ios6 so I can still continue to view the emails on my ipad. Is there an email viewer .xls plug-in that will be availablle in the next ios6 update? -
Itunes will not start after installing 10.5 Windows DEP error XP
Have not found a definitive fix for this anywhere.. so will try posting again.
Having upgraded to itunes 10.5... now Itunes will not start. Just get Data Execution Prevention error, and closes. Using Windows XP. Have tried repairing itunes, removing it reinstalling, removing and reinstalling Quicktime.. (Quicktime works fine). Disabling DEP for itunes.. re-enabling doesn't make any difference either way. Tried different profile.
Please help!!Same problem here!
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After upgrading to Snow Leopard, Mail will not let me archive any mail. All archived messages re-appear in my inbox (I have tried archiving and placing in the trash bin). How do i regain control of my inbox?
The main differences that can cause a problem are scripting additions (64-bit vs 32-bit and security reasons) and the usage of dates (it is not as forgiving). AppleScript itself is basically the same, so if empty paragraphs are what caused your problems the update would have just been a coincidence.
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TS1717 Since the upgrade to version 11 ITunes will not launch I'm running Windows 7
Since upgrading to version 11 ITunes will not launch I have removed and reloaded again but it still will not launch.
I was having the same problem. I went into Control Panel and repaired quicktime, and now i am able to open itunes. hope this works for you!
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My iTunes will not start. The box on the error message APSDaemon.exe, And message says "This application failed to start because MSVC80.dll was not found. Reinstalling may fix." I did the reinstall and I get the same error. The error first happened after I approved the an iTurns update.
Same problem today. Took five times to reinstall without any error messages. Apple has posted a way to fix and you should follow their's first. I finally got to upldate correctly by doing their fix but with one difference. I did the following:
1) Went to the C:\program files (x86)\iTunes and C:\program files\iTunes folders and moved every file ending in .dll to the desktop (even if two files in same location had the same name, just replace)
2) Restarted computer and still got error message
3) Uninstalled all apple programs possible in the following order......itunes, apples software update, apple mobile device support, bonjour, and apple application support.....all performed using the microsoft control panel
4) put all the .dll files on the desktop in the trash and emptied (this is a step apple support did not specifically put in their fix but for a final try I wanted to delete everything apple).
5) Restarted computer.
6) Re-installed itunes from apple website
No error messages during re-install and was able to open shortcut in one try. Even updated my ipad to make sure everything was working. -
Just tried 3 times to update iTunes on my PC running Vista. There was an error. It stopped the installation. Now iTunes will not start at all. The error message tells me to reinstall which I tried but did not work. What should I do?
Hello, Jdragone.
Thanks for the question. Start with completely uninstalling iTunes and all of it's components in the order specified in the article below. Once this is done, download and install iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H. -
My iTunes will not start in Win XP. I am getting an error that says MSVCR80.dll can't be found. I am concerned that if I just do a reinstall
of iTunes it will overwrite or delete all the music and apps I have on the current app that won't start. When I boot the PC I get the following:
APSDaemon.exe - unable to locate. MSVCR80.dll not found. Reinstalling application may fix this problem. How can I get iTunes started without losing
all my music and apps? ThanksIt won't unless a problem occurs. Back them up, uninstall iTunes and all related components, and reinstall them.
(100013) -
ITunes will not start up... Keeps giving Windows Error Message.... help!!
My Itunes will not start at all... When I try to start it I get a Windows Error Message saying below:
*iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.*
*In the Error Window The following is there...*
_AppName: itunes.exe AppVer: 8.0.1.11 ModName: quicktime.qts_
_ModVer: 7.55.90.70 Offset: 00990007_
Can Anyone help me as I can’t use my ITUNEs and am Handicapped when it comes transferring ITEM on and OFF my IPHONE...
ThanksThat error suggests you may have a QUicktime problem rather than an iTunes problem.
Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx)
If so uninstall them. They are bad news for Quicktime.
Then download the version of Quickime without iTunes:
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method for Quicktime in this article (just Quicktime):
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Restart you computer
Install the stand alone Quicktime and check if it starts.
If it does you are in a position to find out if iTunes is OK.
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