Agent Download files, JRE version

It seems the packages staged on my OEM host are using an old version of JRE, even 10.2.0.4.0. After pushing the agent to a Siebel gateway windows host, we are seeing the agent hold on to a critical Siebel file, siebns.dat. The application needs to alter this file from time to time but can't, several hours after a reboot. The OEM agent has been shutdown on the enterprise hosts. Siebel 8 is certified for JRE version 1.5 or higher. An SR has been opened on the Siebel side of Oracle so I'm expecting them to tell me to talk to the DB side of the house.
What is the easiest way to update the JRE on my Windows host? No other versions of Java are installed on the host where the problem lives.
C:\OracleHomes\agent10g\jdk\bin>java -version
java version "1.4.2_14"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_14-b05)
Java HotSpot(TM) Client VM (build 1.4.2_14-b05, mixed mode)
Thanks

I installed both in Jan.
./opatch lsinventory
Invoking OPatch 10.2.0.4.1
Oracle interim Patch Installer version 10.2.0.4.1
Copyright (c) 2007, Oracle Corporation. All rights reserved..
Oracle Home : /u01/app/oracle/product/10.2.0/agent10g
Central Inventory : /u01/app/oracle/oraInventory
from : /etc/oraInst.loc
OPatch version : 10.2.0.4.1
OUI version : 10.2.0.4.0
OUI location : /u01/app/oracle/product/10.2.0/agent10g/oui
Log file location : /u01/app/oracle/product/10.2.0/agent10g/cfgtoollogs/opatch/opatch2009-02-15_20-08-33PM.log
Lsinventory Output file location : /u01/app/oracle/product/10.2.0/agent10g/cfgtoollogs/opatch/lsinv/lsinventory2009-02-15_20-08-33PM.txt
Installed Top-level Products (2):
Enterprise Manager Patchset 10.2.0.4.0
Oracle Management Agent 10.2.0.1.0
There are 2 products installed in this Oracle Home.
Interim patches (3) :
Patch 6776317 : applied on Tue Jan 27 11:12:36 PST 2009
Created on 19 Mar 2008, 07:05:39 hrs PST8PDT
Bugs fixed:
6788132, 6776317, 6457795
Patch 5961654 : applied on Tue Mar 18 13:53:21 PDT 2008
Created on 2 May 2007, 06:53:19 hrs PST8PDT
Bugs fixed:
5961654
./opatch lsinventory
Invoking OPatch 10.2.0.4.1
Oracle interim Patch Installer version 10.2.0.4.1
Copyright (c) 2007, Oracle Corporation. All rights reserved..
Oracle Home : /u01/app/oracle/product/10.2.0/oms10g
Central Inventory : /u01/app/oracle/oraInventory
from : /etc/oraInst.loc
OPatch version : 10.2.0.4.1
OUI version : 10.2.0.4.0
OUI location : /u01/app/oracle/product/10.2.0/oms10g/oui
Log file location : /u01/app/oracle/product/10.2.0/oms10g/cfgtoollogs/opatch/opatch2009-02-15_20-12-23PM.log
Lsinventory Output file location : /u01/app/oracle/product/10.2.0/oms10g/cfgtoollogs/opatch/lsinv/lsinventory2009-02-15_20-12-23PM.txt
Installed Top-level Products (2):
Enterprise Manager Patchset 10.2.0.4.0
Oracle Enterprise Manager Grid Console 10.2.0.1.0
There are 2 products installed in this Oracle Home.
Interim patches (6) :
Patch 6728328 : applied on Tue Jan 27 10:52:18 PST 2009
Created on 19 Mar 2008, 23:36:19 hrs PST8PDT
Bugs fixed:
6450302, 6619413, 6458306, 6312946, 6312567, 6728328, 6469169
Patch 4865772 : applied on Tue Mar 18 12:32:33 PDT 2008
Created on 23 Dec 2005, 16:52:33 hrs US/Pacific
Bugs fixed:
4865772
Patch 5984608 : applied on Tue Mar 18 12:12:40 PDT 2008
Created on 27 May 2007, 23:53:18 hrs US/Pacific
Bugs fixed:
5984608
Patch 5632264 : applied on Tue Mar 18 12:12:24 PDT 2008
Created on 15 Feb 2007, 22:00:53 hrs US/Pacific
Bugs fixed:
5632264
Patch 5697416 : applied on Tue Mar 18 12:12:13 PDT 2008
Created on 9 Jul 2007, 06:10:08 hrs PST8PDT
Bugs fixed:
5697416
Patch 4620348 : applied on Mon Aug 27 06:09:14 PDT 2007
Created on 19 Sep 2005, 16:36:10 hrs
Bugs fixed:
4620348
OPatch succeeded.
Patch 5632264 : applied on Tue Mar 18 13:53:01 PDT 2008
Created on 26 Dec 2006, 02:50:30 hrs PST8PDT
Bugs fixed:
5632264
OPatch succeeded.

Similar Messages

  • Have downloaded the newest version of garageband but can't open it: getting the following message:

    I have  Macbook Air that had garageband pre-installed. I am trying to upgrade to the latest version. I get the following message when i try to execute the downloaded file:
    The version of GarageBand installed on this Mac must be updated through the Mac App Store. Check the Mac App Store to see if an update is available.
    And I did it through the mac apps store....so i don't get it!

    There's an enigmatic post.
    If you want help you’ll need to give us more information. There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
    - What version of iPhoto.
    - What version of the Operating System.
    - Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
    - History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
    - What steps have you tried already to solve the issue.
    - Anything unusual about your set up? Or how you use iPhoto?
    Anything else you can think of that might help someone understand the problem you have.
    Posts that consist of "iPhoto doesn't work. Help" or "iPhoto won't print" or "Suddenly I have no photos!!!!!!!!!!" mean that any helper is simply guessing.

  • Downloaded 3.6 version of firefox and it changed my favorites, quicken, other files back to 1.5 yrs ago. How do I get back the info it has erased or hidden from me???

    Question
    Today downloaded 3.6 version of firefox and it changed my favorites, quicken, other files back to 1.5 yrs ago. How do I get back the info it has erased or hidden from me???

    What do you mean by '''''"changed my favorites, quicken, other files back to 1.5 yrs ago"'''''? More detail please.
    <br />
    You have an item installed that is considered malware/spyware/adware. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.
    *Ask Toolbar Plugin Stub for 32-bit Windows
    Unfortunately, it is becoming more and more common for these kinds of "extras" (toolbars, security scanners, etc.) to be added to your browser/system/desktop when adding or updating other software, some from very well-know software vendors. You must carefully read information before downloading any "free" software and be very alert during the install process for any opportunity to opt-out of "extras" being installed.
    '''<u>If you have the Ask Toolbar</u>'''<br />
    * First try to disable or uninstall the Ask Toolbar in Firefox via "Tools -> Add-ons -> Extensions". See: [[Uninstalling add-ons]]<br />
    *In some cases, you may need to uninstall the Ask Toolbar using Windows Control Panel .
    **See [http://support.mozilla.com/en-US/kb/Cannot+uninstall+an+add-on#Uninstall_from_Windows_Control_Panel Cannot uninstall an add-on - Uninstall from Windows Add/Remove Programs].
    '''<u>You '''MAY''' need to reset your homepage</u>''' if an Ask search page opens when first starting Firefox. Firefox can open multiple home pages. Home pages are separated by the "|" symbol.
    *See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
    '''<u>You ''MAY'' need to reset a preference</u>''' if searches from the URL/location bar take you to an Ask search page.<br />
    To reset the preference related to Ask search from the URL/location bar via about:config, specifically the keyword.URL preference -<br />
    *Open a new tab or window.
    *Type '''''about:config''''' in the URL/address bar and press the Enter key
    *If you see a warning, accept it (promise to be careful)
    *Filter = keyword.url
    *Right-click on the preference below the Filter, and choose Reset
    *Restart Firefox (File > Restart Firefox)
    *See: http://kb.mozillazine.org/Keyword.URL for details.
    Also see:<br />
    * http://kb.mozillazine.org/Problematic_extensions#Ask_Toolbar
    * http://kb.mozillazine.org/Uninstalling_toolbars
    <br />
    '''Other issues that need your attention'''
    The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.
    *Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
    **New Adobe Reader X (version 10) with Protected Mode just released 2010-11-19
    **See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
    *Shockwave Flash 10.1 r82
    *Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers
    **4 updates behind
    #'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
    #*'''Note: plugin check page does not have information on all plugin versions'''
    #'''Update Adobe Reader (PDF plugin):'''
    #*From within your existing Adobe Reader ('''<u>if you have it already installed</u>'''):
    #**Open the Adobe Reader program from your Programs list
    #**Click Help > Check for Updates
    #**Follow the prompts for updating
    #**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    #*Download complete installer ('''if you do <u>NOT</u> have Adobe Reader installed'''):
    #**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
    #**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
    #**Click "Save to File"; save to your Desktop (so you can find it)
    #**After download completes, close Firefox
    #**Click the installer you just downloaded and allow the install to continue
    #***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
    #**'''<u>Download link</u>''': ftp://ftp.adobe.com/pub/adobe/reader/
    #***Choose your OS
    #***Choose the latest #.x version (example 9.x, for version 9)
    #***Choose the highest number version listed
    #****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
    #***Choose your language
    #***Download the file
    #***Windows: choose the .exe file; Mac: choose the .dmg file
    #*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
    #**''<u>Also see Download link</u>''': http://get.adobe.com/reader/otherversions/
    #**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
    #*After the installation, start Firefox and check your version again.
    #'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
    #*Download and SAVE to your Desktop so you can find the installer later
    #*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
    #*After download is complete, exit Firefox
    #*Click on the installer you just downloaded and install
    #**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    #*Start Firefox and check your version again or test the installation by going back to the download link below
    #*'''Download and information''': http://www.adobe.com/software/flash/about/
    #**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
    #**Use IE to go to the above site to update the IE ActiveX
    #*'''Download Manual installers'''. Note separate links for:
    #**Plugin for Firefox and most other browsers
    #**ActiveX for IE
    #'''Update the [[Java]] plugin''' to the latest version.
    #*Download site: http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
    #*Also see "Manual Update" in this article: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
    #* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
    #* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org
    #*Java Test: http://www.java.com/en/download/help/testvm.xml

  • No jre version found in launch file

    I'm using jdk1.5.0_03 (with all other versions of java removed from my system) and trying to run our web start app that specifies a version of 1.4.2*. After clicking the link to the jnlp file, web start contacts sun to retrieve 1.4.2*, then gives the dialog: "unable to launch FlowJo" (our app). On the details tab, it reports: "No JRE version found in launch file for this system".
    When I launch the web start manager, under the user applications tab, I see 3 applications: our app, our installer, and Sun's j2re1.4.2_07 installer. It seems like Sun's installer is being downloaded but never executed.
    Am I doing something wrong in my jnlp files? Both our app jnlp and our installer jnlp specify a j2se version of 1.4.2*. Below are the files and exception as reported from the web start dialog. I'm trying to set our app up for internal testing with web start, so I'm using a local ip. Our application uses a custom installer which has its own jnlp file (shown below in "launch file").
    Any help is much appreciated,
    Peter
    Launch File:
    <?xml version="1.0" encoding="utf-8"?>
    <jnlp codebase="http://192.168.1.33/flowjo/current/installer/">     
    <information>          
    <title>FlowJo Installer</title>          
    <vendor>Tree Star, Inc.</vendor>          
    <homepage href="http://www.flowjo.com"/>          
    <icon href="images/logo2fin.gif"/>          
    <offline-allowed/>     
    </information>     
    <security>          
    <all-permissions/>     
    </security>     
    <resources os="Windows" arch="x86">          
    <j2se version="1.4.2*" maximum-heap-size="512m" href="http://java.sun.com/products/autodl/j2se" />           
    <jar href="http://192.168.1.33/flowjo/current/installer//installer.jar" />           
    </resources>     
    <installer-desc main-class="com.treestar.flowjo.install.JNLPInstaller"/></jnlp>
    Main launch file:
    <?xml version="1.0" encoding="UTF-8"?>
    <jnlp codebase="http://192.168.1.33/flowjo/current/flowjo/">
    <information>
    <title>Flowjo </title>
    <vendor>Tree Star, Inc.</vendor>
    <icon href="images/logo2fin.gif"/>
    <offline-allowed/>
    <shortcut online="false">
    <desktop/>
    <menu submenu="Flowjo "/>
    </shortcut>
    <association extensions="wsp" mime-type="x-application/wsp"/>
    <association extensions="wspt" mime-type="x-application/wspt"/>
    </information>
    <security>
    <all-permissions/>
    </security>
    <resources>
    <j2se version="1.4.2*" initial-heap-size="128M" max-heap-size="512M" href="http://java.sun.com/products/autodl/j2se" />
    <jar href="flowjo.jar" />
    <jar href="resources.jar" />
    <extension name="FlowJo Installer" href="http://192.168.1.33/flowjo/current/installer/installer.jnlp"/>
    </resources>
    <resources os="Windows">
    <nativelib href="http://192.168.1.33/flowjo/current/lib/FlowJoEngine.DLL.jar"/>
    </resources> <application-desc main-class="com.treestar.flowjo.Main" />
    </jnlp>
    Exception:
    JNLPException[category: Launch File Error : Exception: null : LaunchDesc:
    <jnlp spec="1.0+" codebase="http://192.168.1.33/flowjo/current/installer/">
      <information>
        <title>FlowJo Installer</title>
        <vendor>Tree Star, Inc.</vendor>
        <homepage href="http://www.flowjo.com"/>
        <icon href="http://192.168.1.33/flowjo/current/installer/images/logo2fin.gif" kind="default"/>
        <offline-allowed/>
      </information>
      <security>
        <all-permissions/>
      </security>
      <resources>
        <j2se href="http://java.sun.com/products/autodl/j2se" version="1.4.2*"/>
        <jar href="http://192.168.1.33/flowjo/current/installer//installer.jar" download="eager" main="false"/>
      </resources>
      <installer-desc main-class="com.treestar.flowjo.install.JNLPInstaller"/>
    </jnlp> ]
         at com.sun.javaws.Launcher.executeInstallers(Unknown Source)
         at com.sun.javaws.Launcher.handleApplicationDesc(Unknown Source)
         at com.sun.javaws.Launcher.handleLaunchFile(Unknown Source)
         at com.sun.javaws.Launcher.run(Unknown Source)
         at java.lang.Thread.run(Unknown Source)

    The use of an earlier jre in the resource tag does no
    good:
    <resources>
    <j2se version="1.4.1" />
    Still gives the same error;
    JNLPException[category: Launch File Error : Exception: null : LaunchDesc:
    <jnlp spec="1.0+" codebase="http://show.docjava.com:8086/book/cgij/code/jnlp/" href="http://show.docjava.com:8086/book/cgij/code/jnlp/bookExamples.ch44Printing.cdLabel.CdLabelPrinterMain.jnlp/">
      <information>
        <title>Experimental Labeler</title>
        <vendor>DocJava, Inc.</vendor>
        <homepage href="http://www.docjava.com"/>
        <description>CD Label Printer
         </description>
        <description kind="short">
          Printer
      </description>
        <description kind="one-line">CD Label Printer
         </description>
        <description kind="tooltip">CD Label Printer
         </description>
        <icon href="http://show.docjava.com:8086/consulti/docjava.jpe" kind="default"/>
      </information>
      <application-desc main-class="bookExamples.ch44Printing.cdLabel.CdLabelPrinterMain"/>
    </jnlp> ]
         at com.sun.javaws.Launcher.handleLaunchFile(Launcher.java:186)
         at com.sun.javaws.Launcher.run(Launcher.java:167)
         at java.lang.Thread.run(Thread.java:552)
    Can someone please help?
    Thanks!
    - DL

  • No JRE version found in launch file for this system

    Hi,
    I have an application which is launched by JWS.
    When we use JWS from 1.4, it runs fine. But JWS from 1.5.0_15 gives the error "No JRE version found in launch file for this system"
    In both the JWS(1.4 and 1.5.0_15)cases, we install JRE1.5.0_15 using the installer and used for invoking the application.
    We invoke mailclient.jnlp, which inturn invokes the installer.jnlp and KanaJreInstaller.asp
    <<mailclient.jnlp>>
    <?xml version="1.0" encoding="utf-8"?>
    <jnlp
    spec="1.0"
    codebase="http://mpshanmu-gx520:80/10r3/"
    href="mailclient.jnlp">
    <information>
    <title>KANA Agent</title>
    <vendor>KANA Software, Inc.</vendor>
    <homepage href="http://www.kana.com"/>
    <description>KANA Suite 10.3.0</description>
    <icon href="images/mail_logo.gif"/>
    <offline-allowed/>
    </information>
    <security>
    <all-permissions/>
    </security>
    <resources>
    <j2se version="KANA1.5.0_15" href="KanaJreInstaller.asp"/>
    <jar href="lib/mailclient_s.jar"/>
    <jar href="lib/link_s.jar"/>
    <jar href="lib/spell_s.jar"/>
    <jar href="lib/ssce_s.jar"/>
    <jar href="lib/kc_framework_s.jar"/>
    <jar href="lib/kc_sharedGUI_s.jar"/>
    <jar href="lib/xalan_s.jar"/>
    <jar href="lib/xerces_s.jar"/>
    <jar href="lib/java2com_s.jar"/>
    <jar href="lib/jgl3.1.0_s.jar"/>
    <jar href="lib/rsrcbundle_s.jar"/>
    <jar href="lib/response_s.jar"/>
    <jar href="lib/HTMLEditorEnterprise_s.jar"/>
    <jar href="lib/jakarta-oro-2.0.4_s.jar"/>
    <jar href="lib/jdic_s.jar"/>
    <extension name="Sun Libraries" href="sunextensions.jnlp"/>
    </resources>
    <resources os="Windows">
    <nativelib href="lib/windlls_s.jar"/>
    <nativelib href="lib/jdic-native.jar"/>
    </resources>
    <application-desc main-class="kana.mail.wkstn.AppMain">
    <argument>-serverlist</argument>
    <argument>http://mpshanmu-gx520:80/10r3/servers.xml</argument>
    </application-desc>
    </jnlp>
    <<KanaJreInstaller.asp>>
    <%@ language="vbscript"%>
    <%
    Response.ContentType="application/x-java-jnlp-file"
    Response.AddHeader "x-java-jnlp-version-id","KANA1.5.0_15"
    dim fs,f,ts
    set fs=Server.CreateObject("Scripting.FileSystemObject")
    Set f=fs.GetFile("C:\Program Files\KANA\KANA Response Web Server_10r3\installer.jnlp")
    Set ts=f.OpenAsTextStream(1)
    Response.Write(ts.ReadAll)
    ts.Close
    set ts=nothing
    set f=nothing
    set fs=nothing
    %>
    <<installer.jnlp>>
    <?xml version="1.0" encoding="utf-8"?>
    <jnlp
    spec="1.0"
    codebase="http://mpshanmu-gx520:80/10r3/"
    href="installer.jnlp">
    <information><title>KANA J2RE 1.5.0_15 Installer</title>
    <vendor>KANA Software, Inc.</vendor>
    </information>
    <security>
    <all-permissions/>
    </security>
    <resources>
    <j2se version="1.3+"/>
    <jar href="lib/installer.jar"/>
    <jar href="lib/JRE_KANA1.5.0_15.jar"/>
    <property name="jre.container" value="JRE_KANA1.5.0_15.jar"/>
    <property name="jre.execute" value="bin\\javaw.exe"/>
    <property name="jre.version" value="KANA1.5.0_15"/>
    </resources>
    <installer-desc main-class="JREInstaller"/>
    </jnlp>
    Thanks

    >
    We are using sun JRE(1.5.0_15) only. We extract Sun JRE and build it as KANAJRE.jar and signing.>I have never heard of KANAJRE. Would you care to post a link to the site, or should we just keep guessing? (My patience for random guesses is running out.)
    >
    We install using Intaller class and that is getting listed in the Java Control panel and enabled too.>List as what?
    Does it list it with the entire string "KANA1.5.0_15" or is is just listed as "1.5.0_15"?
    Because this line from the JNLP file..
    <j2se version="KANA1.5.0_15" href="KanaJreInstaller.asp"/>..had me convinved it was a non-Sun JRE. Not so much the href, but most especially the version attribute.
    If it really is the Sun JRE, I would expect this to work.
    <j2se version="1.5.0_15" href="KanaJreInstaller.asp"/>And as an aside. If this installer is giving you trouble and the app. requires the 1.5.0_15 JRE, why not simply the default Sun JRE installer? What advantages do you think this installer offers?

  • Diffculty downloading JRE version if user has no admin rights on the box...

    If you try to load in your own JRE version using the j2se tag in the JNLP file, and you don’t have Admin Rights on the computer, java webstart client will give you the following error:
    The application has requested a version of the JRE (version xxxx) that currently is not locally installed. Java Web Start is unable to automatically download and install the requested version. This JRE must be installed manually.
    The underlying reason for this, is because the user doesn’t have admin rights, the Java Control Panel->Advanced->JRE Autodownload option is set to Never AutoDownload, where as with a user with admin rights this option is set to Always AutoDownload. Once you switch this to Always AutoDownload, the JRE version is loaded correctly as specified by the j2se tag in the JNLP file.
    Is there any way to set this option programmatically, or via the JNLP API? Any other suggestions on how this can be done?
    Thanks,
    Amado

    odama94 wrote:
    ..Is there any way to set this option programmatically, or via the JNLP API? If there was a way, it would be a security bug.
    .. Any other suggestions on how this can be done?Talk to your System Administrator.

  • I have just downloaded a trial version of Photoshop Elements onto my Mac Book Pro (10.9.4) and attempted to use Elements on an existing Photoshop file.  I did not see the Elements option in my filter menu and need assistance

    I have just downloaded a trial version of Photoshop Elements onto my Mac Book Pro (10.9.4).  The installation to my hard drive went fine so I attempted to use Elements on an existing Photoshop file.  I did not see the Elements option in my filter menu and am uncertain as to how to "add" the Elemnts to my existing filter choices.  Please advise.

    I'm sorry but it's very hard to understand what you mean. What filter menu? In which program? Do you mean you're trying to use PSE as an external editor with some other asset management program? Which one?

  • While importing and burning some CDs, my entire library has disappeared.  Also, there no longer is a "burn file to disc" command in the File menu.  I have downloaded the latest version of itunes which restored only tracks I bought from the iTunes store.

    Also, the "burn playlist to disc" command has disappeared from the File options.  I downloaded the latest version of iTunes but that only restored tracks I'd bought from the iTunes store.  I also tried setting up another logon.

    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping.  Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
    In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be copied & renamed as iTunes Library.itl to restore the library to an earlier state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.
    If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
    I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
    tt2

  • I am getting messages that I can't download and read .pdf files since I have the wrong Adobe reader. I know about their security disasters of course, but I downloaded the latest version of Adobe Reader from the Adobe web site and I have other ,pdf file re

    I am getting messages that I can't download and read .pdf files since I have the wrong Adobe reader. I know about their security disasters of course, but I downloaded the latest version of Adobe Reader from the Adobe web site and I have other ,pdf file readers as well, and for some reason they won't work either. I have 5 computers running top end processors and RAM. By this I mean I have one, this one which I am using that has an AMD Phenom Black 3.2 Quad-core with 8 GBs of Corsair top DDR2 RAM, my other two AMD have either an Athlon II triple core with 4 GBs of DDR2 Corsair RAM, one with the Phenom X4 965 3.4 GHz Quad-core with 8 GBs of their best DDR2 RAM, and two Intels with the i7 920 Processors using the triple channel 1366 socket processors and one with 8 GBs of low latency DDR3 RAM and the other with 4 GBs of the same RAM. I am getting the message on this one, which has a fresh install of XP Pro X64 operating system, as do the other 4 as well. I have run Avast Business Pro Anti-virus on this one, which I am getting the message on with a single result which I deleted, and also both Spybot Search and Destroy, which came back clean as well as Malwarebytes Antimalware, which got a lot of tracing cookies now removed, and SuperAntiSpware which also found a few cookies also now deleted. Can you tell me what I need to do to get these files to show as .pdf files rather than as a clean blank page. One other issue is that I wish to know how to turn off my downloads so they are saved and Mozilla will give me the option of returning them instead of me losing them all together as it does now. Thanks for your assistance. If there is another Adobe reader I should download and install, could you provide me with the link to it? I appreciate your assistance here
    == When I download and try to read a .pdf file and when I am asked to turn off all Firefox files and if I do, I lose them since I need to know how to save them without rebooting my computer.

    Brilliant! Problem solved! Thanks so much.

  • I have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can

    i have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can anybody help me.

    You'll need to update to at least ACR 8.2 for the 70D to be recognized.  The normal way to update PSE12 to the latest CR is to use Help / Updates in the Editor which should update to ACR 8.5.
    According to Adobe's website PSE12 shipped with ACR 8.1 and you say it says yours is reported as ACR 8.0.
    Are you using PSE 11 and not 12?  PSE 11's maximum ACR version is 8.0.

  • I have the latest version of Pages 5.2 but I keep getting a message saying I must download the newest version to open my file, has anyone else had this problem?

    I have the latest version of Pages 5.2 but I keep getting a message saying I must download the newest version to open my file, has anyone else had this problem?

    You have 2 versions of Pages on your Mac.
    Pages 5.2 is in your Applications folder.
    Pages '09/'08 is in your Applications/iWork folder.
    You are alternately opening the wrong versions.
    Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
    Pages 5.01 can not open Pages 5.2 files and you will get the warning that you need a newer version.
    Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
    Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
    Once opened and saved in Pages 5.2 files can not be opened in Pages 5.
    Anything that is saved to iCloud is also converted to Pages 5 files.
    All Pages files no matter what version and incompatibility have the same extension .pages.
    Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
    Apple has removed over 95 features from Pages 5 and added many bugs:
    http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
    Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
    Peter

  • I am installing Itunes after a cpu restore and am getting this error reading "the file Itunes cannot be read because it was created by a newer version of itunes. I have downloaded the latest version and this is what i get when i try open the program

    Hi all, please help me reinstall Itunes onto my PC. When i did a pc refresh, it deleted my itunes and microsoft office. I am now trying to reinstall itunes and am getting the following message each time i try run the new downloaded version ( i have tried a few older and the latest one and all show the same message)
    the file Itunes cannot be read because it was created by a newer version of itunes. I have downloaded the latest version
    Cheers
    Andrew

    Tell us some version numbers please, of your Mac OS versions and iTunes versions on both computers (two eMacs yes?).
    dlrobinson49 wrote:
    I guess I must have had a newer version ofiTunes on my defunt eMac....
    That is a pretty good guess.Try updating the second eMac's iTunes to at least the version that was on the first.

  • I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder.

    I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
    I have tried a few things but iTunes closes right after i click okay. Anyone know anything?

    Look in your Home > Music folder.  There should be an iTunes folder there and it should have a number of files and folders including one called library.itl  You want to guide iTunes to that file.  If you don't see that file or folder then in your next post you will have to be very specific as to what you do see or how you have your iTunes set up because that's where it should be according to default settings.

  • Downloaded the newest version of itunes and now I can't access any of my libraries. It says The file iTunes Library.itl cannot be read because it was created by a newer version of itunes. Any help??? I have checked my entire computer!!!!!!

    Downloaded the newest version of itunes and now I can't access any of my library. It says The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Anybody know what to do?????

    I got that Exact message...  I think I updated my version of iTunes and it worked correctly.
    Hope this helps...

  • I just downloaded the new version of iTunes 10 and now it won't let me drag and drop any files from my computer.

    I just downloaded the new version of iTunes 10 and now it won't let me drag and drop any files from my computer into my iTunes. It lets me play the song from the folder in my computer and then it opens with iTunes and plays the song all the way through, but then if I try to play it again, it says the file cannot be located. So then I go to locate and go to the folder and all that and select it and nothing happens.

    Not sure whether for instance you initially had a Yahoo optimised version of Firefox, and have now overwritten it with an official Mozilla version. Although the Mozilla version should NOT add unwanted features, but the Yahoo version may well do.
    If you merely need to find the Yahoo emails page quickly just add it as a bookmark or as a bookmark on the Bookmarks toolbar and make sure that is visible.
    Clicking the star icon on the location bar whilst looking at your emails will bookmark the page.
    * [[How to use bookmarks to save and organize your favorite websites]]
    * [[Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window]]
    I do not use Yahoo myself,and am not sure what add-ons are available. You could search yourself using
    * FirefoxButton -> add-ons
    ** see [[Find and install add-ons to add features to Firefox]]
    ** examples [https://addons.mozilla.org/en-us/firefox/addon/yahoo-toolbar/ yahoo toolbar] & [https://addons.mozilla.org/en-us/firefox/addon/yahoo-mail-notifier/ mail notifier]
    * also look at Yahoo's own information such as http://help.yahoo.com/tutorials/toolbar/cl3/c3_ff_toolbar1.html

Maybe you are looking for