Agent Software

hello all,
I want to install agent11 software i was download it form the below link:
http://www.oracle.com/technetwork/oem/grid-control/downloads/agentsoft-090381.html (on solaris platform)
and try to install it after unzip the file and go to response directory and edit additional_agent.rsp( all the entries its correct and the oms_host its running and there is no problem on it).
when i try to install it
./runInstaller -silent -responseFile /oracle/app/oracle/product/9.2.0.1.0/sysman/agent_download/solaris/response/additional_agent.rsp
i have this error
*** Check for updates ***
*** Select Installation Type ***
*** Check Prerequisites ***
*** Specify Oracle Management Service Location ***
The specified Management Service on host ******* at port **** is unreachable. Check the connection details for the Management Service to ensure that you entered the value for the host name correctly
ERROR: Silent Install has failed. Please check the log files for more details.
Edited by: khaled.a.n on May 29, 2013 2:10 AM

Dear venkata,
thank you for replay
yes i was added it to /etc/hosts (make ping and telnet to check the port and there is no problem)
the response file have the correct oms_port i taked it from the oms_host (./emctl status oms -details)
## copyright (c) 1999, 2010 Oracle. All rights reserved. ##
## Specify values for the variables listed below to customize ##
## your installation. ##
## Each variable is associated with a comment. The comment ##
## identifies the variable type. ##
## Please specify the values in the following format: ##
## Type Example ##
## String "Sample Value" ##
## Boolean True or False ##
## Number 1000 ##
## StringList {"String value 1","String Value 2"} ##
## The values that are given as <Value Required> need to be ##
## specified for a silent installation to be successful. ##
## This response file is generated by Oracle Software ##
## Packager. ##
RESPONSEFILE_VERSION=2.2.1.0.0
#Inputs for Oracle Configuration Manager
#SECURITY_UPDATES_VIA_MYORACLESUPPORT:<Boolean> Whether security updates are reqi-
# uired via My Oracle Support
#DECLINE_SECURITY_UPDATES:<Boolean> Whether security updates should be declined.
#MYORACLESUPPORT_USERNAME & MYORACLESUPPORT_PASSWORD:<String> User name and passw-
# ord for My Oracle Support access, these will be effected only when SECU-
# RITY_UPDATES_VIA_MYORACLESUPPORT=true
#COLLECTOR_SUPPORTHUB_URL:<String> If there is not direct connection and Support
# hub is deployed. Need to specify that URL.
SECURITY_UPDATES_VIA_MYORACLESUPPORT=false
DECLINE_SECURITY_UPDATES=true
MYORACLESUPPORT_USERNAME="****"
MYORACLESUPPORT_PASSWORD="*****"
COLLECTOR_SUPPORTHUB_URL="NONE"
#PARAMETERS FOR SOFTWARE UPDATES
#INSTALL_UPDATES_SELECTION:<String>
# Option 1. If you want to skip the software updates, provide
# INSTALL_UPDATES_SELECTION="skip"
# Option 2. If you have already downloaded the updates then provide
# INSTALL_UPDATES_SELECTION="staged"
# If you choose the Option 2 then make sure you also provide STAGE_LOCATION.
#STAGE_LOCATION:<String> Stage location for software updates. It will be effected
# only when INSTALL_UPDATES_SELECTION is set to "staged"
INSTALL_UPDATES_SELECTION="skip"
STAGE_LOCATION="/oracle/app/oracle/product/9.2.0.1.0/sysman/agent_download/stage"
#PROXY DETAILS FOR SECURITY UPDATES/ SOFTWARE UPDATES
#PROXY_USER:<String> User name for proxy access.
#PROXY_PWD:<String> Password for proxy access.
#PROXY_HOST:<String> Server providing proxy access.
#PROXY_PORT:<String> Port for proxy access.
PROXY_USER=<Value Unspecified>
PROXY_PWD=<Value Unspecified>
PROXY_HOST=<Value Unspecified>
PROXY_PORT=<Value Unspecified>
#Various inputs required for Installation and Configuration
#ORACLE_AGENT_HOME_LOCATION:<String> The location of oracle agent home.
#Agent home "agent11g" would be created under the directory specified by
#ORACLE_AGENT_HOME_LOCATION.
ORACLE_AGENT_HOME_LOCATION="/oracle/app/agent11g/"
#DEINSTALL_LIST:<StringList> List of components to be deinstalled during a
# deinstall session.The following choices are available. The value should
# contain only one of these choices.The choices are of the form
# Internal Name, Version : External name. Please use the internal name and
# version while specifying the value.
# oracle.sysman.top.agent, 10.2.0.0.0 : Oracle Management Agent 10.2.0.0.0
# oracle.sysman.top.em_seed, 10.2.0.0.0 : Oracle Enterprise Manager Repository Database 10.2.0.0.0
# oracle.sysman.top.oms, 10.2.0.0.0 : Oracle Enterprise Manager Grid Console 10.2.0.0.0
DEINSTALL_LIST={"oracle.sysman.top.agent","11.1.0.1.0"}
#b_silentInstall:<Boolean> The user should not change this value
#CLUSTER_NODES:<StringList> This variable represents the cluster node names
# selected by the user for installation.
b_silentInstall=true
#CLUSTER_NODES=<Value Unspecified>
#TOPLEVEL_COMPONENT:<StringList> The top level component to be installed in the
# current session.Value should contain only one of the following available
# choices.The choices are of the form Internal Name, Version : External name.
# Please use the internal name and version while specifying the value.
# oracle.sysman.top.agent, 10.3.0.0.0 : Oracle Management Agent 10.3.0.0.0
# Example: TOPLEVEL_COMPONENT = {"oracle.sysman.top.agent","10.3.0.0.0"}
TOPLEVEL_COMPONENT={"oracle.sysman.top.agent","11.1.0.1.0"}
#SELECTED_LANGUAGES:<StringList> Languages in which the components will be installed.
# The following choices are available. The value should contain only one of
# these choices.The choices are of the form Internal Name : External name.
# Please use the internal name while specifying the value.
# en, : English
# de, : German
# es, : Latin American Spanish
# es_MX, : Mexican Spanish
# es_ES, : Spanish
# fr, : French
# fr_CA, : Canadian French
# it, : Italian
# iw, : Hebrew
# ja, : Japanese
# ko, : Korean
# pt_BR, : Brazilian Portuguese
# zh_CN, : Simplified Chinese
# zh_TW, : Traditional Chinese
#Example: SELECTED_LANGUAGES = {"en"}
#SELECTED_LANGUAGES={"en"}
#COMPONENT_LANGUAGES:<StringList> Languages in which the components will be installed.
# The following choices are available. The value should contain only one of
# these choices.The choices are of the form Internal Name : External name.
# Please use the internal name while specifying the value.
# en, : English
# de, : German
# es, : Latin American Spanish
# es_MX, : Mexican Spanish
# es_ES, : Spanish
# fr, : French
# fr_CA, : Canadian French
# it, : Italian
# iw, : Hebrew
# ja, : Japanese
# ko, : Korean
# pt_BR, : Brazilian Portuguese
# zh_CN, : Simplified Chinese
# zh_TW, : Traditional Chinese
#Example: COMPONENT_LANGUAGES = {"en"}
COMPONENT_LANGUAGES={"en"}
#OMS_HOST:<String> OMS host info required to connect to OMS
#OMS_PORT:<String> OMS port info required to connect to OMS
#AGENT_REGISTRATION_PASSWORD:<String> Agent Registration Password needed to
# establish a secure connection to the OMS.
OMS_HOST="omshost"
OMS_PORT="4889"
AGENT_REGISTRATION_PASSWORD="oracle_4U"
#s_agentServiceName:<String> Sets the agent Service Name and this variable can be
# used to overrite the agent service name calculated by the install. This is
# required for only Windows.
# Example:
# s_agentServiceName = "Oracleagent10gAgent" ; default value
# s_agentServiceName = "GridAgent"      ; User specified value
#s_agentServiceName=""
#Please Don't change the values of these variables
#FROM_LOCATION:<String> Complete path to the products.xml.
#b_upgrade:<Boolean> "whether it is Upgrade or not"
#EM_INSTALL_TYPE:<STRING> install type
FROM_LOCATION="../stage/products.xml"
b_upgrade=false
EM_INSTALL_TYPE="AGENT"

Similar Messages

  • EM Cloud 12c Management Agent Software for linux x86

    Hello folks
    I need to acquire Management Agent Software for linux x86 using offline mode. I followed steps described in online documentation of Oracle Cloud Control 12c, section "4.2.3.2 Acquiring Management Agent Software in Offline Mode"
    I downloaded the catalog file p9348486_112000_Generic.zip, but when I executed import_update_catalog as follow:
    /em12c/oms12cr3/oms/bin/emcli import_update_catalog -file=/app/em12c/swlib/p9348486_112000_Generic.zip -omslocal
    this error apears:
    "Internal error while validating catalog file format: error in opening zip file"
    thanks in advance

    --> $/AGENT_INST/bin/emctl stop agent
    If agent does not shutdown gracefully then kill all agent background processes by first grepping for agent perl and java processes only
    --> Move your existing target.xml file
    mv target.xml target.xml.old
    --> Create an empty targets.xml file under /AGENT_INST/sysman/emd with the below content
    <Targets>
    </Targets>
    --> Start the agent
    $AGENT_INST/bin/emctl start agent
    This starts agent but without any targets populated in targets.xml
    To discover targets perform agent resynchronization operation from console
    Regards
    Krishnan

  • Agent Software gets hosed up

    I'm having an issue after a call does the following.
         Call comes into a script, and caller enters an extension (non-icd).
         Call is redirected to extension.
         The extension is in a group of extensions that forwards to a route point then to a trigger for a script to handled missed calls.
         The script sends the call to a queue.
         The agent gets the call from the queue, but their agent hangs in a reserved state with the last prior calls varibles showing.
    I'm seeing similar problems anytime a call comes from a script to a non icd extension and returns to a script and is sent to queue.
    Does anyone know how to correct this instability from within a script?  I've tried delaying the call for longer when see it comes from the forwarding route point, but this does not appear to help.  This is annoying since the agent software has to be restarted to begin taking calls again and they have to notice that it has happened.
    Call Manager 7.1.5.10000-12
    Cisco Application Administration 7.0(1)SR05_Build504
    Thanks in advance,
    Bill

         Problem is, that so much is not supported.  I believe I found a work around for this issue though.  I've changed the forwarding to only forward back to the script if the call is a forward no answer internal or external and removed all other forwards.  So now the script won't allow the redirect to send the call to them if they are not logged into a softphone.  The forward Unregistered Internal and External was causing my issue by having a route point that led back to a script.
         If someone calls them directly internally they get an off the hook tone, if they are logged off.  If someone tries to transfer them a call, it does not allow it unless they are logged in.
         If they are logged in and don't get the call by the RNA setting, the call gets fired into the script to go to an operator.  This looks like a new call to the system and the users extension is the original route point and scripts handle the call fine. When it was forwarding for the other reasons, the call maintained it's prior history of being thru a script and caused a problem.
         I was new to scripting on the last build, but realized quickly that a script could not pass a call to another scripts trigger without causing crazy things to happen.  I now just call another script as a subflow and pass it the varibles I want to.

  • Download Agent Software Error

    All,
    I'm stumped. I have upgraded two Grid Control servers to 10.2.0.5 (non-RAC'd) and one of the servers let me download agent software under the Deployments->Download Agent Software page but the other Grid Control server is giving me and error on any agent software that I choose. The error that I get is "Error: Software successfully downloaded to {0}"
    I've tried different Staging locations and compared a lot of files between the working Grid Control server and the failing one. I can't find major differences between the two except the server and services names. I also can't see anything in the logs that I've looked at.
    Has anyone resolved this issue (or seen it)?
    Can someone point me in the right direction to resolving it before I think about opening an SR about it?
    Thanks
    Eric

    No such luck. I've actually been looking into this issue off and on for about a week. Another tidbit, I can download the mass agent software manually and put it under the agent_download directory and Grid Control will recognize it. It's just the downloading of Agent software from Grid Control that it broke. It's not a huge deal, but if something works on one box and not another it really gets my root cause juices flowing.

  • Deploy EM12C agent  in  initialization phase  sending agent software error

    When deploying EM12C agent in initialization phase - sending agent software to the target host error
    The file on the OMS/m02 / midd/OMS/sysman/agent / 12.1.0.2.0 AgentCore226. Zip is copied to the host/m01 ADATMP_2013 on 192.168.165.83-03-28 _11-01-33 - AM failure error message: PROV - 16011: Auth fail
    Exit code: 0
    (1) authentication user is oracle
    (2) the target users oracle sudo ls -l/root this command
    (3) the em can SSH login to the target host

    Why are you using " - ignorePrereqs " parameter? You should not be using this parameter until advised by Oracle support or running into some know issue. This will ignore all the pre-req check and it is not recommended to skip any failed pre-req checks, which can cause more issues with agent later.
    a) from target machine ping omshost
    ping <OMS_Hostname>
    b)From Agent machine, execute the below
    wget http://<OMS_Hostname>:<EM_UPLOAD_PORT>/empbs/genwallet
    or
    wget https://<OMS_Hostname>:<EM_UPLOAD_PORT>/empbs/genwallet
    Anyone of the above should be able to connected to OMS machine.
    Above two are working then try the agent install again with out the " - ignorePrereqs " parameter and look into the log file for more detailed error: agent_home/cfgtoollogs/agentdeploy/*.*

  • 12C:  How to download a agent software of different platform ?

    We just installed 12C on the a VM (LInux).   But we need to deploy agent for some Solaris SPARC 64bit DB server.  When I try to download the agent software Setup > Self-update > Agent Software > .   But the download icon is grey.   I cannot click on it.   I have created the agent software location on the server.   Where did I missed?
    Thanks.

    In 12C you can get the software using Self Update console (Setup tab > Extensibility > Self Update).
    http://docs.oracle.com/cd/E24628_01/doc.121/e24473/self_update.htm#BEHGDJGE
    The following document explains how to install agent using response file in Console method:
    Doc ID 1360183.1 : EM 12c: How to Deploy the Enterprise Manager Cloud Control 12.1 Agent From the Enterprise Manager 12.1 Console (12.1.0.1, 12.1.0.2)
    The following document explains how to install agent using response file in silent method:
    Note 1360083.1 : EM 12c: How to Install EM 12c Agent using Silent Install Method with Response File

  • How to add agent software in the agent software update list from OEM12C?

    The OMS version is 12C. In the OEM web page, the agent software should have a list for all platform in the agent software update list, where you can go from setup => extensibility => self update => agent software. But we only have agent for linux. The rest of them were removed earlier. We need to add back the agent software for Sun SPARC and Sun x86 (intel). Can somebody tell how to do it?
    Thanks!

    If you have deleted the agent software in self update then its very simple to get them back.
    a) From the Self Update page, select the Agent Software entity, then click Check Updates to get the latest agent binaries
    b) A job is triggered and once it is done, you will see that the Available Updates column has been updated. A confirmation message is also displayed.

  • CSD + CAD agent software always disconnect

    Hi
    Good day
    Can anyone help for the below issues
    CSD + CAD agent software always disconnect ( 10 to 15 times Per hour ) and not recovered automatically and shows CRS failure in CSD.
     Connection lost or timeout with UCCX server.(attached)
    IPPA always disconnect and shows error (attached).
    Cisco Unified CCX Administration System version: 8.5.1.10000-37 -virtualised Esxi 5.0 - Stand alone server - Users on CUCM by LDAP

    You are running the baseline version of UCCX 8.5(1) which is a bad idea. There were several nasty  bugs in the original 8.5 release.  Install 8.5(1)SU4 (8.5.1.11004-25), update the CAD clients and try again.  Also check for any firewalls between your phones/CAD and the UCCX server.
    -Steven

  • CSA "Alert - Agent Software Failed To Compile Configuration

    I have serveral PCs that send the following events critical events "The agent software failed to compile the configuration sent from the central server:
    Timed out after 600 seconds "
    Any ideas?

    I going to guess that you're running 4.0.3x and your polling interval is 10 minutes. Am I close?
    We get these mostly with older machines that have other problems. This is more of a symptom than anything else.
    You could try putting them in their own group with a longer polling interval and see if that helps.
    Tom

  • JTAPI Error caused by Agent software

    Cisco Unified Communications - System version 8.5.1.11900-21
    Cisco Unified CCX - System version 8.5.1.11002-22
    Issue:
    User is at a different PC than they were before and can't log into agent, they get a JTAPI error.
    Known Causes:
         User logs off mobility before logging out of their agent. 
         Computer crashes with user logged into phone via mobility and Agent software running.
              User can't log into another phone until Administrator finds them in the Actively Logged In Device Report and goes to the device and logs them out.
    Problem:
         Agent software give a JTAPI error when user goes to a new machine and logs into the phone then tries the Agent.
    Work Around:
         Agent has to be sent back to old machine.  Log in, Log into Phone, then Log into Agent.  Log out of Agent, Log out of phone, then log off machine
              and go back to new machine for it to allow them to log into Agent.
    My real question is, can I fix the agent issue without having them do this?  If a machine has died and can't be brought back up, unless the Cisco servers are restarted, the only way to get user to log on again is create them another set of extensions.  I believe this behavior even occurred back in 4 and 7.   I'm just hoping someone knows a way of correcting without the extra drama.

    Try updating the Authentec software. I remember reading that 2.5.29.0 fixes that problem :)
    Have a look on the Toshiba website in the drivers area for this version.

  • Cisco Agent Desktop software running multiple times in Task Manager

    Has anyone seen an issue with Cisco Agent Desktop v 6.6(1) where after closing the program completely it stays running in Windows Task Manager. We have the Agent software installed on 8 PCs and only one of them is having this happen to them. One time the PC had 15 instances of Agent.exe running in Task manager. A reboot of the PC corrected the issue, however when the issue does happen her chat box within the Agent software shows as Initializing and the agent's name appears and reappears on the Supervisor Desktop software.
    If anyone needs any other info as to the versions we're using or anything else please let me know. I have searched all over the net for a solution and haven't found anything. My next step is to do a TAC case, but I wanted to post something here to see what responses I got.
    Thanks,
    Nick

    Hi Nick,
    Check this bug:
    http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtd75811
    Multiple Agent.exe Instances Created Causing CAD Agent to Disappear.
    Regards
    Gurpreet

  • Setup-Problem while installing AM Policy Agent 2.1 on Solaris 10

    I'm new with AccessManager and try to get it working on Solaris 10 on a Sparc.
    I'm using LDAP-Server, WEB-Server 6.1 and AccessManager from the software-paket: "Sun Java System Access Manager 6 2005Q1" .
    While trying to install policy-agents on the Sparc (by starting setup program), I've got the message: "The installer ist intended for Solaris Operating System only".
    The agent-software I'm trying to install is "Access Manager Policy Agent 2.1 for Sun Java System Web Server 6.1" From there I choosed "Solaris SPARC 8".
    (so I've got the paket "S1WebServer_6[1].1_agent_2.1_sparc-sun-solaris2.8.tar.gz").
    In my opinion, it must be correct. Ist there anything i'done wronge?
    thanks, Paul

    Even when there is no agent available for Solaris 10 now:
    If you don't have any doubt to use an unsupported configuration, at
    least the apache agent is installable.
    You have to extract the packages "SUNWamapc" and "SUNWcom"
    from the tar-archive and install it using pkgadd.
    Then, you have to configure it manually ("include" in "httpd.conf",
    "AMAgent.properties").
    Maybe, it is possible to do something similiar with the agent for
    SUN webserver.
    Be aware that noone will guarantee that such unsupported
    installations won't raise any problems.
    Juergen

  • Installing oracle management agent 12.1.0.2.0 in silent mode.

    version: 12.1.0.2.0
    platform: IBM Aix power systems 64bit
    I installed the oracle management service along with the oracle management agent that comes along with the the first installation. I deinstalled the first installed OMA and tried to install it again using the silent install mode with the response file.
    (oms host and the oma host are the same)
    among the 3 modes of silent install described in the installation guide, i used agent deploy method.
    Here are the steps i followed with the install
    1. this the status of my OMS
    <oracle>chh-aix-beta/oem12c/product/oms/bin> ./emctl status oms -details
    Oracle Enterprise Manager Cloud Control 12c Release 2
    Copyright (c) 1996, 2012 Oracle Corporation.  All rights reserved.
    Enter Enterprise Manager Root (SYSMAN) Password :
    Console Server Host        : chh-aix-beta
    HTTP Console Port          : 7788
    HTTPS Console Port         : 7799
    HTTP Upload Port           : 4889
    HTTPS Upload Port          : 1159
    EM Instance Home           : /oem12c/product/gc_inst/em/EMGC_OMS1
    OMS Log Directory Location : /oem12c/product/gc_inst/em/EMGC_OMS1/sysman/log
    OMS is not configured with SLB or virtual hostname
    Agent Upload is locked.
    OMS Console is unlocked.
    Active CA ID: 1
    Console URL: https://chh-aix-beta:7799/em
    Upload URL: https://chh-aix-beta:1159/empbs/upload
    WLS Domain Information
    Domain Name      : GCDomain
    Admin Server Host: chh-aix-beta
    Managed Server Information
    Managed Server Instance Name: EMGC_OMS1
    Managed Server Instance Host: chh-aix-beta
    WebTier is Up
    Oracle Management Server is Up2. I got the version and the platform info of the oms by doing the following
    <oracle>chh-aix-beta/oem12c/product/oms/bin> ./emcli get_supported_platforms
    Getting list of platforms ...
    Check the logs at /oem12c/product/gc_inst/em/EMGC_OMS1/sysman/emcli/setup/.emcli/agent.log
    About to access self-update code path to retrieve the platforms list..
    Getting Platforms list  ...
    Version = 12.1.0.2.0
    Platform = IBM AIX on POWER Systems (64-bit)
    Platforms list displayed successfully.3. I downloaded the management agent software by doing the following ()
    $<OMS_HOME>/bin/emcli get_agentimage -destination=/oem12102 -platform="IBM AIX on POWER Systems (64-bit) "  -version=12.1.0.2.04. I unzipped the management agent software.
    5. I edited the response file as follows. (i edited only the oms_host, em_upload_port, agent_registration_password, since they are the only ones that are mandatory)
    OMS_HOST=172.16.24.65
    EM_UPLOAD_PORT=1159
    AGENT_REGISTRATION_PASSWORD=cchorcl01
    #AGENT_INSTANCE_HOME=
    #AGENT_PORT=
    b_startAgent=true
    #ORACLE_HOSTNAME=
    #s_agentHomeName=
    EM_INSTALL_TYPE="AGENT"6. then i ran the AgentDeploy.sh script using the following.
    ./agentDeploy.sh -ignorePrereqs AGENT_BASE_DIR=/oem12c/base/agent RESPONSE_FILE=/oem12102/agent.rsp(I ignored the prereqs because, i was getting an error with the hostname and the hostname is correct)
    7. this the following output i am getting after running step 6.
    -e Validating the OMS_HOST & EM_UPLOAD_PORT
    Executing command : /oem12c/base/agent/core/12.1.0.2.0/jdk/bin/java -classpath /oem12c/base/agent/core/12.1.0.2.0/jlib/agentInstaller.jar:/oem12c/base/agent/core/12.1.0.2.0/oui/jlib/OraInstaller.jar oracle.sysman.agent.installer.AgentInstaller /oem12c/base/agent/core/12.1.0.2.0 /oem12102 /oem12c/base/agent -prereq
    Validating oms host & port with url: http://172.16.24.65:1159/empbs/genwallet
    Validating oms host & port with url: https://172.16.24.65:1159/empbs/genwallet
    Return status:3
    Unzipping the agentcoreimage.zip to /oem12c/base/agent ....
    12.1.0.2.0_PluginsOneoffs_212.zip
    Executing command : /oem12102/unzip -o /oem12102/12.1.0.2.0_PluginsOneoffs_212.zip -d /oem12c/base/agent
    Executing command : /oem12c/base/agent/core/12.1.0.2.0/jdk/bin/java  -d64 -classpath /oem12c/base/agent/core/12.1.0.2.0/oui/jlib/OraInstaller.jar:/oem12c/base/agent/core/12.1.0.2.0/oui/jlib/xmlparserv2.jar:/oem12c/base/agent/core/12.1.0.2.0/oui/jlib/srvm.jar:/oem12c/base/agent/core/12.1.0.2.0/oui/jlib/emCfg.jar:/oem12c/base/agent/core/12.1.0.2.0/jlib/agentInstaller.jar:/oem12c/base/agent/core/12.1.0.2.0/oui/jlib/share.jar oracle.sysman.agent.installer.AgentInstaller /oem12c/base/agent/core/12.1.0.2.0 /oem12102 /oem12c/base/agent /oem12c/base/agent/agent_inst AGENT_BASE_DIR=/oem12c/base/agent -ignorePrereqs AGENT_BASE_DIR=/oem12c/base/agent RESPONSE_FILE=/oem12102/agent.rsp
    Cloning the agent home...
    Executing command: /oem12c/base/agent/core/12.1.0.2.0/oui/bin/runInstaller -ignoreSysPrereqs -clone -forceClone -silent -waitForCompletion -nowait ORACLE_HOME=/oem12c/base/agent/core/12.1.0.2.0 -responseFile /oem12102/agent.rsp  AGENT_BASE_DIR=/oem12c/base/agent AGENT_BASE_DIR=/oem12c/base/agent RESPONSE_FILE=/oem12102/agent.rsp -noconfig  ORACLE_HOME_NAME=agent12c3 -force b_noUpgrade=true AGENT_PORT=-1
    Clone Action Logs Location:/software/oracle/logs/cloneActions<timestamp>.log
    Cloning of agent home completed successfully
    Attaching sbin home...
    Executing command: /oem12c/base/agent/core/12.1.0.2.0/oui/bin/runInstaller -ignoreSysPrereqs -attachHome -waitForCompletion -nowait ORACLE_HOME=/oem12c/base/agent/sbin ORACLE_HOME_NAME=sbin12c3 -force
    Attach Home Logs Location:/oem12c/base/agent/core/12.1.0.2.0/cfgtoollogs/agentDeploy/AttachHome<timestamp>.log
    Attach home for sbin home completed successfully.
    Updating home dependencies...
    Executing command: /oem12c/base/agent/core/12.1.0.2.0/oui/bin/runInstaller -ignoreSysPrereqs -updateHomeDeps -waitForCompletion HOME_DEPENDENCY_LIST={/oem12c/base/agent/sbin:/oem12c/base/agent/core/12.1.0.2.0,} -invPtrLoc /oem12c/base/agent/core/12.1.0.2.0/oraInst.loc -force
    Update Home Dependencies Location:/oem12c/base/agent/core/12.1.0.2.0/cfgtoollogs/agentDeploy/UpdateHomeDeps<timestamp>.log
    ERROR: Update home dependency failed.I am getting stuck at updating home dependencies. I dont know what that means. If you have faced similar problems while installing oracle management agent please do share your solution. if you need more info please let me know.

    All these commands are run on the host (hostname=chh-lpar20) where the agent is being installed, and these commands are run as root user.
    ifconfig -a
    en0: flags=5e080863,c0<UP,BROADCAST,NOTRAILERS,RUNNING,SIMPLEX,MULTICAST,GROUPRT,64BIT,CHECKSUM_OFFLOAD(ACTIVE),PSEG,LARGESEND,CHAIN>
            inet 172.16.28.222 netmask 0xfffffc00 broadcast 172.16.31.255
             tcp_sendspace 131072 tcp_recvspace 65536 rfc1323 0
    lo0: flags=e08084b,c0<UP,BROADCAST,LOOPBACK,RUNNING,SIMPLEX,MULTICAST,GROUPRT,64BIT,LARGESEND,CHAIN>
            inet 127.0.0.1 netmask 0xff000000 broadcast 127.255.255.255
            inet6 ::1%1/0
             tcp_sendspace 131072 tcp_recvspace 131072 rfc1323 1ping chh-lpar20
    PING chh-lpar20: (172.16.28.222): 56 data bytes
    64 bytes from 172.16.28.222: icmp_seq=0 ttl=255 time=0 ms
    64 bytes from 172.16.28.222: icmp_seq=1 ttl=255 time=0 msnslookup chh-lpar20
    Server:         172.16.29.213
    Address:        172.16.29.213#53
    ** server can't find chh-lpar20: NXDOMAINnslookup 172.16.28.222
    Server:         172.16.29.213
    Address:        172.16.29.213#53
    ** server can't find 222.28.16.172.in-addr.arpa: NXDOMAINto check the if the port 3872 and 1830-1849 are free I ran the follwoing command
    ./agentDeploy.sh -prereqOnly AGENT_BASE_DIR=/oem12102/base/agent
    this was the result i got inregards to the ports
    Check complete: Passed
    ========================================================
    Performing check for PortCheck
    Checking for port availability and hostname validity...
    Trying for host : chh-lpar20/172.16.28.222 and port : 3872
    Trying for host : chh-lpar20/192.168.12.23 and port : 3872
    Port= 3872 is busy.
    Trying for host : chh-lpar20/172.16.28.222 and port : 1830
    Trying for host : chh-lpar20/192.168.12.23 and port : 1830
    Port= 1830 is busy.
    Trying for host : chh-lpar20/172.16.28.222 and port : 1831
    Trying for host : chh-lpar20/192.168.12.23 and port : 1831
    Port= 1831 is busy.
    Trying for host : chh-lpar20/172.16.28.222 and port : 1832
    Trying for host : chh-lpar20/192.168.12.23 and port : 1832
    Port= 1832 is busy.
    Trying for host : chh-lpar20/172.16.28.222 and port : 1833
    Trying for host : chh-lpar20/192.168.12.23 and port : 1833
    Port= 1833 is busy.
    Trying for host : chh-lpar20/172.16.28.222 and port : 1834
    Trying for host : chh-lpar20/192.168.12.23 and port : 1834
    Port= 1834 is busy.
    Trying for host : chh-lpar20/172.16.28.222 and port : 1835
    Trying for host : chh-lpar20/192.168.12.23 and port : 1835
    Port= 1835 is busy.
    Trying for host : chh-lpar20/172.16.28.222 and port : 1836
    Trying for host : chh-lpar20/192.168.12.23 and port : 1836
    Port= 1836 is busy.
    Trying for host : chh-lpar20/172.16.28.222 and port : 1837
    Trying for host : chh-lpar20/192.168.12.23 and port : 1837
    Port= 1837 is busy.
    Trying for host : chh-lpar20/172.16.28.222 and port : 1838
    Trying for host : chh-lpar20/192.168.12.23 and port : 1838
    Port= 1838 is busy.
    Trying for host : chh-lpar20/172.16.28.222 and port : 1839
    Trying for host : chh-lpar20/192.168.12.23 and port : 1839
    Port= 1839 is busy.
    Trying for host : chh-lpar20/172.16.28.222 and port : 1840
    Trying for host : chh-lpar20/192.168.12.23 and port : 1840
    Port= 1840 is busy.
    Trying for host : chh-lpar20/172.16.28.222 and port : 1841
    Trying for host : chh-lpar20/192.168.12.23 and port : 1841
    Port= 1841 is busy.
    Trying for host : chh-lpar20/172.16.28.222 and port : 1842
    Trying for host : chh-lpar20/192.168.12.23 and port : 1842
    Port= 1842 is busy.
    Trying for host : chh-lpar20/172.16.28.222 and port : 1843
    Trying for host : chh-lpar20/192.168.12.23 and port : 1843
    Port= 1843 is busy.
    Trying for host : chh-lpar20/172.16.28.222 and port : 1844
    Trying for host : chh-lpar20/192.168.12.23 and port : 1844
    Port= 1844 is busy.
    Trying for host : chh-lpar20/172.16.28.222 and port : 1845
    Trying for host : chh-lpar20/192.168.12.23 and port : 1845
    Port= 1845 is busy.
    Trying for host : chh-lpar20/172.16.28.222 and port : 1846
    Trying for host : chh-lpar20/192.168.12.23 and port : 1846
    Port= 1846 is busy.
    Trying for host : chh-lpar20/172.16.28.222 and port : 1847
    Trying for host : chh-lpar20/192.168.12.23 and port : 1847
    Port= 1847 is busy.
    Trying for host : chh-lpar20/172.16.28.222 and port : 1848
    Trying for host : chh-lpar20/192.168.12.23 and port : 1848
    Port= 1848 is busy.
    Trying for host : chh-lpar20/172.16.28.222 and port : 1849
    Trying for host : chh-lpar20/192.168.12.23 and port : 1849
    Port= 1849 is busy.
    Check complete. The overall result of this check is: Failed <<<<
    Check complete: Failed <<<<
    Problem: Either port is unavailable or hostname configuration is not valid.
    Recommendation: Make sure the port is available and the hostname configuration i
    s proper.I don't know what to make of the results I got for executing the nslookup command.

  • Oracle Enterprise Manager Agent deployment (Installation and Configuration) Error

    Hello,
    I am trying to create an agent on a linux server using Oracle Enterprise Manager 12.1.0.3. The user is created with root privilege on the server, by change /etc/sudoers entry username the same as the root entry. After that I tried to add host target by clicking Setup->Add Target->Add target Manually->Add Host Targets in the Oracle Enterprise Manager.
    In the Add Target view: I clicked on add, then I entry host and platform information. After that I click next. Then I provided the Linux x86-64 : Installation Details for
    Installation Base Directory, Instance Directory, Name Credential ... then click next. then click Deploy Agent.
    In the Add Host Status view: stages Initialization and Remote Prerequisite Check successfully passed, but in the stage Agent Deployment, it failed in the Installation and Configuration phrase of the Agent Deployment stage.
    The log content is shown below. There are numerous SEVERE Errors. But I don't have much experience in dealing with these type of problems. I thank you in advance for all the helps.
    lf
    WARNING: Validation of XML schema is disabled because AggregateDescriptions.xsd could not be found
    INFO: Creating new CFM connection
    INFO: Creating a new logger for oracle.sysman.top.agent
    INFO: Unmarshalling /users/ncgf/em_agent/core/12.1.0.3.0/inventory/ContentsXML/ConfigXML/oracle.sysman.top.agent.12_1_0_3_0.xml
    INFO: Creating a new logger for OuiConfigVariables
    INFO: Unmarshalling /users/ncgf/em_agent/core/12.1.0.3.0/inventory/ContentsXML/ConfigXML/OuiConfigVariables.1_0_0_0_0.xml
    INFO: Aggregate Description oracle.sysman.top.agent:12.1.0.3.0:common successfully loaded
    INFO: Aggregate Description OuiConfigVariables:1.0.0.0.0:common successfully loaded
    INFO: Successfully returning from CfmFactory.connect()
    INFO: Cfm.save() was called
    INFO: Cfm.save(): 2 aggregate instances saved
    INFO: oracle.sysman.top.agent:IAction.perform() was called on {Action state:configuration in CfmAggregateInstance: oracle.sysman.top.agent:12.1.0.3.0:common:family=CFM:oh=/users/ncgf/em_agent/core/12.1.0.3.0:label=1}
    INFO: Framework waiting for Action to complete at 15:08:10.272
    INFO: CfwProgressMonitor:actionProgress:About to perform Action=configuration Status=is running with ActionStep=0 stepIndex=0 microStep=0
    WARNING: Skipping environment variable line: "}": oracle.sysman.emCfg.common.CfwException: A non-empty environment line must contain "=": }
    WARNING: Failed to read environment variable file /users/ncgf/em_agent/core/12.1.0.3.0/install/envVars.properties: java.io.FileNotFoundException: /users/ncgf/em_agent/core/12.1.0.3.0/install/envVars.properties (No such file or directory)
    INFO: oracle.sysman.top.agent:About to execute plug-in Agent Configuration Assistant
    INFO: oracle.sysman.top.agent:The plug-in Agent Configuration Assistant is running
    INFO: oracle.sysman.top.agent:Internal PlugIn Class: oracle.sysman.agent.config.AgentConfiguration
    INFO: oracle.sysman.top.agent:Classpath = /users/ncgf/em_agent/core/12.1.0.3.0/oui/jlib/srvm.jar:/users/ncgf/em_agent/core/12.1.0.3.0/jlib/agentConfig.jar:/users/ncgf/em_agent/core/12.1.0.3.0/jlib/emConfigInstall.jar:/users/ncgf/em_agent/core/12.1.0.3.0/sysman/jlib/emagentSDK.jar:/users/ncgf/em_agent/core/12.1.0.3.0/modules/oracle.http_client_11.1.1.jar:/users/ncgf/em_agent/core/12.1.0.3.0/sysman/jlib/log4j-core.jar
    INFO: oracle.sysman.top.agent:AgentConfiguration:agent configuration has been started
    INFO: oracle.sysman.top.agent:Parametes passed to agent configuration are:
    1.ORACLE_HOME=/users/ncgf/em_agent/core/12.1.0.3.0
    2.AGENT_PORT=3872
    3.ORACLE_HOSTNAME=nsn175-89.us.oracle.com
    4.b_doDiscovery=false
    5.AGENT_BASE_DIR=/users/ncgf/em_agent
    6.AGENT_INSTANCE_HOME=/users/ncgf/em_agent/agent_inst
    7.s_hostname=nsn175-89.us.oracle.com
    8.OMS_HOST=nsn175-105.us.oracle.com
    9.b_startAgent=false
    10.b_secureAgent=true
    11.b_chainedInstall=false
    12.b_forceConfigure=false
    13.EM_UPLOAD_PORT=4904
    14.b_forceAgentDefaultPort=false
    15.s_staticPorts=
    16.PROPERTIES_FILE=
    b_skipValidation=false
    INFO: oracle.sysman.top.agent:Validating OMS_HOST and EM_UPLOAD_PORT
    INFO: oracle.sysman.top.agent:Validating with http protocol ...
    INFO: oracle.sysman.top.agent:URL framed is:http://nsn175-105.us.oracle.com:4904/empbs/genwallet
    SEVERE: oracle.sysman.top.agent:Connection refusedUnexpected end of file from server
    INFO: oracle.sysman.top.agent:Validating with https protocol ...
    INFO: oracle.sysman.top.agent:URL framed is:https://nsn175-105.us.oracle.com:4904/empbs/genwallet
    SEVERE: oracle.sysman.top.agent:The EM_UPLOAD_PORT passed is a secure port. Hence AGENT_REGISTRATION_PASSWORD or s_encrSecurePwd should be passed
    INFO: oracle.sysman.top.agent:EM Protocol Switch determined: https
    INFO: oracle.sysman.top.agent:Performing free port detection..
    INFO: oracle.sysman.top.agent:Trying for host : nsn175-89/10.134.175.89 and port : 3872
    INFO: oracle.sysman.top.agent: Trying for host : /127.0.0.1 and port : 3872
    INFO: oracle.sysman.top.agent:** Agent Port Check completed successfully.**
    INFO: oracle.sysman.top.agent:Agent Port from User Passed Port3872
    INFO: oracle.sysman.top.agent:Paths after canonical format conversions are :
    1. state_dir=/users/ncgf/em_agent/agent_inst
    2. agentBaseDir=/users/ncgf/em_agent
    3. oraHome=/users/ncgf/em_agent/core/12.1.0.3.0
    INFO: oracle.sysman.top.agent:Parent directory of agent instance home:/users/ncgf/em_agent
    INFO: oracle.sysman.top.agent:AgentConfiguration:perform:AgentPortHandler for /users/ncgf/em_agent/core/12.1.0.3.0 and hosts=nsn175-89.us.oracle.com returned Port to Use=3872
    INFO: oracle.sysman.top.agent:Instantiating emctl.template file #DEFAULT_EMSTATE# with /users/ncgf/em_agent/agent_inst
    INFO: oracle.sysman.top.agent:Writing the following contents into /users/ncgf/em_agent/core/12.1.0.3.0/install/oragchomelist
    INFO: oracle.sysman.top.agent:/users/ncgf/em_agent/core/12.1.0.3.0:/users/ncgf/em_agent/agent_inst
    INFO: oracle.sysman.top.agent:Both /etc/oragchomelist and /var/opt/oracle/oragchomelist does not exist.
    INFO: oracle.sysman.top.agent:Executing emctl deploy agent command...
    INFO: oracle.sysman.top.agent:AgentConfiguration: Executing emctl deploy agent command...
    INFO: oracle.sysman.top.agent:Executing the command: /users/ncgf/em_agent/core/12.1.0.3.0/bin/emctl deploy agent -L -o nsn175-105.us.oracle.com:4904 -N /users/ncgf/em_agent/agent_inst nsn175-89.us.oracle.com:3872 nsn175-89.us.oracle.com
    INFO: oracle.sysman.top.agent:Creating shared install...
    INFO: oracle.sysman.top.agent:Source location: /users/ncgf/em_agent/core/12.1.0.3.0
    INFO: oracle.sysman.top.agent:Destination (shared install) : /users/ncgf/em_agent/agent_inst
    INFO: oracle.sysman.top.agent:Secure Mode: No
    INFO: oracle.sysman.top.agent:DeployMode : agent
    INFO: oracle.sysman.top.agent:
    INFO: oracle.sysman.top.agent:Creating directories...
    INFO: oracle.sysman.top.agent:Creating private.properties...
    INFO: oracle.sysman.top.agent:Creating blackouts.xml...
    INFO: oracle.sysman.top.agent:Creating targets.xml...
    INFO: oracle.sysman.top.agent:Creating emctl control program...
    INFO: oracle.sysman.top.agent:Creating emtgtctl control program...
    INFO: oracle.sysman.top.agent:Agent will not be secured.
    INFO: oracle.sysman.top.agent:Secure REPOSITORY_URL found. New agent should be configured for secure mode
    INFO: oracle.sysman.top.agent:Secure emdWalletSrcUrl found. New agent should be configured for secure mode
    INFO: oracle.sysman.top.agent:Oracle Enterprise Manager Cloud Control 12c Release 3
    INFO: oracle.sysman.top.agent:Copyright (c) 1996, 2013 Oracle Corporation.  All rights reserved.
    INFO: oracle.sysman.top.agent:Property 'agentTZRegion' is  missing from /users/ncgf/em_agent/agent_inst/sysman/config/emd.properties. Updating it...
    INFO: oracle.sysman.top.agent:An agentTZregion of 'US/Pacific' is installed in /users/ncgf/em_agent/agent_inst/sysman/config/emd.properties.
    INFO: oracle.sysman.top.agent:The command: /users/ncgf/em_agent/core/12.1.0.3.0/bin/emctl deploy agent -L -o nsn175-105.us.oracle.com:4904 -N /users/ncgf/em_agent/agent_inst nsn175-89.us.oracle.com:3872 nsn175-89.us.oracle.com completed with status=0
    SEVERE: oracle.sysman.top.agent:Securing of agent step will be skipped because of the following reasons:
    1. Agent Registration Password was not passed.
    2. b_secureAgent was passed as false
    3. The flag -forceConfigure was assed from agentDeploy.sh
    INFO: oracle.sysman.top.agent:Plugin File:/users/ncgf/em_agent/plugins.txt
    INFO: oracle.sysman.top.agent:Plugin Homes found.
    INFO: oracle.sysman.top.agent:Executing command :/users/ncgf/em_agent/core/12.1.0.3.0/perl/bin/perl /users/ncgf/em_agent/core/12.1.0.3.0/bin/AgentPluginDeploy.pl -oracleHome /users/ncgf/em_agent/core/12.1.0.3.0 -agentDir /users/ncgf/em_agent -pluginIdsInfoFile /users/ncgf/em_agent/plugins.txt -action configure -emStateDir /users/ncgf/em_agent/agent_inst
    INFO: oracle.sysman.top.agent:
    INFO: oracle.sysman.top.agent:
    INFO: oracle.sysman.top.agent:The Agent emStateDir location passed is /users/ncgf/em_agent/agent_inst
    INFO: oracle.sysman.top.agent: The log file is /users/ncgf/em_agent/agent_inst/install/logs/agentplugindeploy_2013_10_16_15_08_11.log
    INFO: oracle.sysman.top.agent: The temp file created to check R/W permissions in Oraclehome: /users/ncgf/em_agent/core/12.1.0.3.0 is /users/ncgf/em_agent/core/12.1.0.3.0/rwFile
    INFO: oracle.sysman.top.agent:Plugin command completed with status=0
    INFO: oracle.sysman.top.agent:Executing command :/users/ncgf/em_agent/agent_inst/bin/emctl listplugins agent -type all
    INFO: oracle.sysman.top.agent:Oracle Enterprise Manager Cloud Control 12c Release 3
    INFO: oracle.sysman.top.agent:Oracle Enterprise Manager Cloud Control 12c Release 3
    INFO: oracle.sysman.top.agent:Copyright (c) 1996, 2013 Oracle Corporation.  All rights reserved.
    INFO: oracle.sysman.top.agent:Copyright (c) 1996, 2013 Oracle Corporation.  All rights reserved.
    INFO: oracle.sysman.top.agent:---------------------------------------------------------------
    INFO: oracle.sysman.top.agent:---------------------------------------------------------------
    SEVERE: oracle.sysman.top.agent:ERROR: The Management Agent configuration failed. The plug-in configuration for the oracle.sysman.oh monitoring plug-in may have failed, or this plug-in may not be present in the Management Agent software. Ensure that the Management Agent software has the oracle.sysman.oh monitoring plug-in, if not then retry the operation. If the agent software has the oracle.sysman.oh monitoring plug-in, view the plug-in deployment log /users/ncgf/em_agent/agent_inst/install/logs to check if the plug-in configuration for the oracle.sysman.oh monitoring plug-in failed.
    SEVERE: oracle.sysman.top.agent:Agent configuration has failed
    INFO: oracle.sysman.top.agent:AgentConfiguration:agent configuration finished with status = false
    INFO: oracle.sysman.top.agent:AgentConfiguration:agent configuration finished with status = false
    INFO: oracle.sysman.top.agent:The plug-in Agent Configuration Assistant has failed its perform method
    INFO: Cfm.save() was called
    INFO: Cfm.save(): 2 aggregate instances saved
    INFO: done waiting for Action from 15:08:10.272
    Thank you for your help AkankshaSheoranKaler. I have executed the following command based on your request. If there is any issue, please let me know. Thanks!
    "Can you run this command to make sure that the agents bits were downloaded correctly : oms home /bin /emcli verify_updates
    Share the output of the command. I am suspecting this is a know issue (Bug 17300008) but i will wait for your output.  Also if you can open an SR with oracle support to track this issue and its resolution. "
    [ncgf@nsn175-105 bin]$ ./emcli setup -url=https://nsn175-105.us.oracle.com:7803/em -u sername=SYSMAN
    Oracle Enterprise Manager 12c 3.
    Copyright (c) 1996, 2013 Oracle Corporation and/or its affiliates. All rights reserve d.
    The configuration directory "/users/ncgf" may not be local. See the "dir" option in t he help for the setup command.
    Do you want to continue using this directory? [yes/no] yes
    Enter password
    Emcli setup successful
    [ncgf@nsn175-105 bin]$ ./emcli verify_updates
    Verifying updates. Starting validation...
    Type       : Plug-in
    Description: Demo Hostsample Test Plugin
    Attributes
            Version: 1201000100
            Revision: 0
            OS Platform: Generic Platform
            Plug-in Name: Demo Host Sample Plugin
    Archives are missing from the Software Library. Unable to determine the URL for downloading the update. The update might not have come from Oracle Enterprise Manager Store.
    For each update with missing archives, emcli import_update can be used with a -force option to re-upload the archives to the Software Library.

       Hello AkankshaSheoranKaler
    We have done the following, but we aren't able to resolve this issue. Thank you for your help!
    lf
    “This  happen if the software library is not accessible, readable or unmounted (if it is in shared file system).”
    On Enterprise Manager server [nsn175-105], we did the following:
    1. we modified /etc/exports to include this line: /export *(rw,no_root_squash,sync)
    we start nfs service by executing command “service nfs start”.  
    On Management Agent server (nsn175-89), we verified that we are able to mount /export directory of EM server.
    On Management Agent server, we started firefox browser and were able to run successfully https://nsn175-105.us.oracle.com:4904/empbs/genwallet
    After making this change, we ran agent deployment again. We encountered the same error as shown above.
    “You can fix the software library or you can download the agent bits in offline mode.”
    For fixing the software library, select Setup->Provision and Patching->Offline Patching, then select Offline Patching radio button, download: https://updates.oracle.com/download/em_catalog.zip. Next upload this zip file.
    “Try downloading the bits again”
    We are not sure what agent bits are. Would you please explain this and provide procedure how we can download this?
    (Here I have attempted to fix the software library, but I am new to Enterprise Manager and not sure how to interpret this).

  • How to Install 11g Management Agent

    Hi
    I installed 11g EM Grid Control (11.1.0.1.0) on RHES 5U2 64bit server. Installation was successful. Now I wish to monitor my other database servers through this OEM. My servers are RHES 4U5 32bit so I downloaded 11g Agent Software for 32bit. runInstaller doesnt seem to work in GUI hence I had to modify the additional_agent.rsp file in the unzipped directory /../response and included details. When I run the installer with -silent option it fails after 5 minutes with Error: Connection timed out.
    Since I cannot access internet therefore I have set these values in the .rsp file
    SECURITY_UPDATES_VIA_MYORACLESUPPORT="false"
    DECLINE_SECURITY_UPDATES="true"
    Is there a workaround?
    Thank you all
    Edited by: user560883 on Jun 10, 2010 3:52 AM

    Hi Rob
    It worked while I was typing my response. Now I can see the target in OEM but when I try to set Target Credentials for the DB it fails.
    OEM->Home->Preferences->Preferred Credentials->Database Instance->Set Credentials-> Target Credentials
    I tried with two different user accounts but both are not accepted. I verified that the accounts are not locked.
    Also if I go to Database Instance Page and click on Configure, it doesnt show the property where I can set username and password (dbsnmp). Instead it is showing following error on top
    Error occurred while getting information for the specified target. Possible reasons include: the target doesn't exist; connection to the target failed
    Any clues?

Maybe you are looking for