Agent statistics and SQL server agent

We have CUCCX 5.02 and CUCM 6.1
When agents try to look their "Agent statistics report" in CAD there is no data. And status of this report is "Inactive". All other reports are active.
In CCX "control center" I see that "CRS SQL server Agent - this service is invalid" and "Cisco Desktop LDAP Monitor Service - this service is invalid".
We have problem only with Agent statistics report. Historical reporting - work fine.
What could be the reason?

Hi
Please see this tech note in order to restore the services that have failed:
http://www.ciscosystems.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00808278d8.shtml
Regards
Aaron
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    No I am still a bit confused. 
    1.) I created both Jobs as the admin. 
    2.) The NT Service\SQLSERVERAGENT is by default for whatever reason is running the job when I scheduled
    it. 
    3.) Just so that I could try and run the job I tried to follow the article that was given in the first post. I got to the second script and I get the below error. 
    Msg 14529, Level 16, State 1, Procedure sp_add_proxy, Line 45
    Proxy "ARSHADALI-LAP\SSISProxyDemoUser" is not a valid Windows user.
    Msg 14262, Level 16, State 1, Procedure sp_verify_proxy_identifiers, Line 51
    The specified @proxy_name ('SSISProxyDemo') does not exist.
    Is there a more simpler way this seems almost like over kill. 
    bryan
    Is that domain machine or is it in work group?
    Please Mark This As Answer if it solved your issue
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    Visakh
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