Agentry Android Client Security Issue

Hello all,
We are using "Image Capture" type on Agentry 70.7 Android Client, it is accesing device camera or photo gallery, the problem is when it returns the client after taking a photo or choosing an image, it is asking password again, is there any way to disable it ?

Murat,
I recall that was a known issue that I though was addressed. I would recommend opening an issue with support for more details.
--Bill

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How to integrate 3D visual viewer with agentry android client

Dear experts,
I am working on SAP Work Manager 6.2, integrating 3D visual viewer with agentry android client.
     - 3D Visualization is working with my WPF client
     - 3D Visualization is failing with my Android client (see below)
     - GIS is working on the same Android client.
SAP® EAM and service mobile app SDK Installation Guide" version 1.0 indicates in step 5 to "Add Visual Enterprise libraries to the MobileAppsVELibrary project". Could you confirm that this step is equivalent to copy contents of "DVL/Android/libs/" to libs folder of the MobileAppsVELibrary project? Is there other DLLs to copy in this step?
3D Visualization on Android problem description:
Code Levels:
Eclipse => Luna 4.4.0 + ADT 23.0.4
Agentry SDK => SMPAgentryClientFramework-Android-70.5.1.10.zip
Mobile Apps Open UI SDK 1.0 => 51048778_5.zip
SAP 3D SDK => SAP3DVisualEnterpriseApplicationsSDKv2_1.zip
PB description:
If I display VDS attachment, the screen is blank.
( If I display the 2nd attachment (image/jpeg), the image is displayed successfully on the Android device )
( If I click on the Locations link , the map is displayed successfully )
I do not see an error the the android log.
I am also getting some encrypted information on the Android client when I double click the blank screen and hit left/right arrows
Regards.
Regards.

Hi Kunal,
Thanks for your help. How do I checked that I have properly included the DVL libraries?
I have implemented the following steps: (text in italic is extracted from the SAP® EAM and service mobile app SDK Installation Guide" )
Thanks again. Didier.
1. Add the Agentry SDK - Follow the instructions from the Open UI SDK documentation to set up the Android environment with Agentry Open UI projects in Eclipse.
2. Add Common Library project in Eclipse
3. Add VE Library project in Eclipse
I have created the following projects from the files
SMPAgentryClientFramework-Android-70.5.1.10.zip
Mobile Apps Open UI SDK 1.0.51048778_5.zip
b. Add MobileAppsVELibrary as a library in the AgentryAndroidClientSolution project.
c. Copy the activities declaration
　AndroidManifest.xml
4. Add VE Resources Library project in Eclipse
5. Add Visual Enterprise libraries to the MobileAppsVELibrary project
I have copy the libDVL.so files into AgentryAndroidClientSolition libs folder from the file SAP3DVisualEnterpriseApplicationsSDKv2_1.zip

Agentry Android Client Error

Hi,
I'm working on SMP 2.3 SP02 and using 6.1.2 Agentry Server, 6.1.2 Android Client. If Android device system language is English, Agentry Client works correctly. But when i change device system language, client gives error during transmit and shuts down.
I've tried SP03 and SP04 but they both did not work.
Thanks,
Serkan Demir

Hi Serkan,
I have analyzed the issue of the problem.
The problem of your error is as follows.
When you transmitted your client or Android Agentry client (whatever version you use: 4.4, 4.4.2, 7.0.5.7, 7.0.6.2.48) is failing due to the client saw an updated definition from the server. The application is trying to download the new set of definition but your localized files are not properly loading.
Your localizations/<overrideFiles>.tr.ini stated that you are not using any locale values ''. This means you are only using the named Country language - "tr".
With this statement, you need to provide the needed override files for all the localization ini files.
This includes the Enable.ini. You need to get Enable.tr.ini. In short, you need to make sure the Agentry system loads all the localizations properly. You need to make sure that nothing gets skipped.
The main issue with skipping is that your timeStamp listed in your system showed that the definition is newer than your <OverrideFiles>.tr.ini. This causes the application to try to load the application but due to your localization is not loading it is getting confuse and is failing on conversion.
The technique is to play with the timeStamp of your application definition versus the override base files. The check Style is in Turkish but your localization files is not loaded so the conversion fails and you get the error (11).
Potential actions:
1. So you have to somehow work the system where you may try to load the application in English first (no conversion).
2. So the application Check Style gets loaded without conversion.
3. Then try to turn on your localization so that the application will start converting without downloading the application anymore.
Another option:
1) It could also be that your overrideFiles.tr.ini timeStamp has a time older than your application definition.
2) You need to check the timeStamp of your overrideFiles.tr.ini and compare this to your Application/Development/<yourApplication> timeStamp.
3) Check which one is newer.
4) From the timeStamp determine why would the application load first before the override.
5) As stated in my potential action above, we have to work the system to see how the application gets loaded so that conversion happens after the application update (probably on 2nd sync).
Remember your error is that all your overrideFiles.tr.ini needs to be successfully loaded and not skipped. If you can do this it will work. Then you have to worry about other stuff that you need to do:
A) Like making sure you have enabled the SAP language to sync with your SMP server. See http://service.sap.com/sap/support/notes/2116194 (for how to sync SAP timeZone with SMP test case).
B) Setup your timeZoneAlias for your Android client to match SMP or SAP http://service.sap.com/sap/support/notes/1813025
A and B step required in most time zone setup.
Hope this helps.
Mark Pe
SAP Senior Support Engineer

Re: HP Client security issues

I would like to know as well whats the difference between Simplepass and HP Client Security ? HP Client Security doesnt work, can I switch to Simplepass instead ?

Hey @Kolayn2k ,
I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
Have you tried to uninstall the software and reinstalling it?
Have tried to do the same with Chrome?
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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On my T500 I'm using Vista x64 Business and my client secuirty is driving me nuts.
Upon startup I use my fingerprint to logon and this works fine every time. After login has completed and all my autstarted apps are starting up, client security tells me my password has recently changed so I need to enter the password. I enter the password but it fails and asks me to retry. I tried changing my windows password again and restart again and still have the same issue. It looks like the whole thing is up the spout so what can I do to get everything all sync'ed up again?
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Agentry Android Client - Device Language Problem

Hi all,
We are using SMP 2.3 SP04 and Agentry 6.1.4 versions both for client and server.
There is no problem when the client's device system language is English. But when it is a diferent language, gives an error.
Check the screenshot below,
Previous client versions are worse, because they all just crash after "Checking Style Definition" step.
Thanks in advance.

Murat,
One idea for non-English language is that all the localization files or configuration files (*.ini) or any edited files were saved in encoding type: Unicode. If you are using Notepad to save your changes, when you press save or save as there is an Encoding type selection next to the "Save" button. Make sure it is Unicode (not Aschii).
Here is the definition of Unicode Wiki: http://en.wikipedia.org/wiki/Unicode
If you look at the Wiki Unicode characters support Non-English or character type better.
The above is just a trick we use in support. Also when Agentry implemented multilingual support the code supported Unicode encoding.
This is one idea.
Another idea is to dive in the log files just before the failure occurred for Replacing Definition for EditFieldStyle. Check which file it used. Try opening it in Notepad and click Save As - See what encoding it is using (The Encoding will be displayed next to the Save button).
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Hi Experts,
Currently working on Syclo + Open UI (Android) and trying to run the sample .apk file given as part of SMP3.0 SP02.
Facing issue while trying to do initial sync from emulator,
same .apk file we have installed it on the device and we can see the page where we need to input server details and port.
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Thank you Stephen and Bill.
Now I am trying out in the below environment.
Environment: SMP 3.0 SP03, Agentry Editor Plugin 7.0, Mobile SDK3 (SMP3.0 SP02) and sample OpenUI application which come part of the SDK.
I am able to get the “Iam here” page, downloaded the certificate and placed on the Android emulator under mnt->sdcard folder. When try to do initial synch from emulator getting below error. I have configured the default authentication for the application and application is consistent in the cockpit.
16:56:14#+0530#INFO#com.sap.mobile.platform.server.cluster.service.impl.ClusterCommunicationsJGroupImpl##anonymous#Thread-13###Cluster node channel name: 'BDC6A-L-GXVHVS1-56715(bind_addr=10.117.147.205:53667)' | 2014 05 05 16:56:17#+0530#INFO#com.sap.mobile.platform.server.cluster.service.impl.ClusterCommunicationsJGroupImpl##anonymous#Thread-13###Cluster node channel name: 'BDC6A-L-GXVHVS1-44167(bind_addr=10.117.147.205:53670)' | 2014 05 05 16:56:20#+0530#INFO#System.out##anonymous#SMPServerStatusManager###SMPServerStatusManager: 86 of 86 tracked bundles have initialized. | 2014 05 05 16:56:21#+0530#INFO#com.sap.mobile.platform.server.cluster.service.impl.ClusterCommunicationsJGroupImpl##anonymous#Thread-13###Cluster node channel name: 'BDC6A-L-GXVHVS1-40724(bind_addr=10.117.147.205:53675)' | 2014 05 05 16:56:21#+0530#INFO#System.out##anonymous#SMPServerStatusManager###SMPServerStatusManager: The SMP server has initialized and is ready. | 2014 05 05 17:07:07#+0530#WARN#com.sybase.security.core.CertificateValidationLoginModule##anonymous#http-bio-8081-exec-2###The certificate (chain) is not valid. |
From startup.log – it is clear the Agentry server is up and trying to connect via the url https://localhost:8081/OpenUI from emulator
16:56:20 05/05/2014: Starting front ends
16:56:20 05/05/2014: WebSockets Front End: Opening WebSockets servlet for sub-URL /OpenUI
16:56:20 05/05/2014: Event: 17, 10, WebSockets Front End v7.0.3.159
16:56:20 05/05/2014: Event: 0, 0, Old log files moved into C:\SAP\MobilePlatform3\Server\log\agentry\rolled\2014-05-05-165617
16:56:20 05/05/2014: Event: 0, 23, Agentry startup is complete.
I have generated the certificate and placed it in the server(\SAP\MobilePlatform3\Server\configuration\com.sap.mobile.platform.server.agentry) and client emulator (mnt->sdcard folder). But still I am facing the issue – “The certificate (chain) is not valid”.
Experts guide me to resolve the issue.
with regards
Shankar.K

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Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Linda Li
TechNet Community Support

Jdeveloper WS Proxy client and ADFpage both throwing security issues

Hello experts, can you please help me. I have web service deployed on weblogic server.
I have not set any credential for this web service. I can test the service from SOAPUI without providing any credentials.
Then I generated WS proxy client using Jdeveloper. When I try to run the client, I do not know why I get security execption (shown below) eventhough I have not secured the web service deployed on weblogic server.
java.lang.SecurityException: keyStoreFilename is either null or empty string
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at pilot1.ContactWSPortTypePortClient.setPortCredentialProviderList(ContactWSPortTypePortClient.java:78)
at pilot1.ContactWSPortTypePortClient.main(ContactWSPortTypePortClient.java:46)
Process exited with exit code 0.
Here is my client class :
public static void main(String[] args) {
try {
contactWSService = new ContactWSService();
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Map<String, Object> requestContext = ((BindingProvider) contactWSPortType).getRequestContext();
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// Add your code to call the desired methods.
// QueryPageInputSecondPage qpisp= new QueryPageInputSecondPage(); //I have commented it in order to resolve security issue
System.out.println("Inside the client class");
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ex.printStackTrace();
Inside the method setPortCredentialProviderList(), I have not provided any credentials, keystores etc. Because weblogic is not setup with SSL and also I have not set up any authorization or authentication for the web service. I do not know why I am able to test it through SOAPUI and why not using WS proxy.
I also tried to invoke the web service from ADF page by creating data contorl. I did not provide any policy details because there is not security enabled for the web service on weblogic server. Even when I run the ADF application, I get below security error :
<Error while invoking endpoint "http://10.1.1.59:7010/ContactWSWebSvc/ContactWSPortTypePort" from client; Security Subject: anonymous>
####<Jul 9, 2012 10:02:31 AM EDT> <Error> <oracle.adf.model.connection.webservice> <dmnov23-HP> <DefaultServer> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <a7d8487bcbe16046:-44aec1c2:1386c02f9ac:-8000-000000000000007f> <1341842551474> <BEA-000000> <Failed to execute a SAAJ interaction.
javax.xml.ws.soap.SOAPFaultException: java.lang.NullPointerException
at oracle.j2ee.ws.client.jaxws.DispatchImpl.throwJAXWSSoapFaultException(DispatchImpl.java:1024)
at oracle.j2ee.ws.client.jaxws.DispatchImpl.invoke(DispatchImpl.java:808)
at oracle.j2ee.ws.client.jaxws.OracleDispatchImpl.synchronousInvocationWithRetry(OracleDispatchImpl.java:235)
Appreciate your quick response.
thanks a lot
jyothi
Edited by: Jyothi on Jul 9, 2012 2:45 PM
Edited by: Jyothi on Jul 9, 2012 2:48 PM

Also, I do not know why the Jdev classpath is set with lot of jar files. May be that is how the Jdeveloper is setup when we install since it has to support lot of applications. I am really shocked to see this.
When I run the WS proxy client (java client) for this webservice from Jdeveloper, it is finally throwing java.lang.SecurityException: keyStoreFilename is either null or empty string error. As I mentioned earlier, I did not provide any credentials or keysotre details inside setPortCredentialProviderList(). I am totally confused why Jdeveloper is behaving like this for unsecured web service.
C:\Program Files\Java\jdk1.6.0_31\bin\javaw.exe" -server -classpath 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I have client object code to create SharePoint list items and i am using the below codes,
ClientContext clientContext = new ClientContext("MyCompanySiteName");
List olist = clientContext.Web.Lists.GetByTitle("Employee");
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Jeeva

Hi!
I agree with sadomovalex.
This is by design and it is not security issue, it is rather consistency issue. It should be resolved via checking for required values before use or via implementing event receivers that throw errors if the required values are not set.
If my suggestion helped you to solve your problem, please don't forget to mark it as Answer

HP Client security Software

Hello,
I am trying to download HP Client security software 8.3.7.1864 Rev.A(13 Aug 2014) from the following link below, but i cant seem to find the file
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943827&swItemId=ob_146662_1&swEnvOid=415...
My assumption is this is the software i need to register my fingerprints.
Please help me as soon as you can as i need to get this indtalled on my Laptop. Any help would be appreciated.

Dear Customer
Welcome and Thank you for posting your query on HP Support Forum
Please click on the below shown link which might help you troubleshoot and fix the issue
http://tinyurl.com/ls8pp5a
or
http://tinyurl.com/m2qmdqb
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Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

Work Manager 6.0 and Agentry WPF Client Versions

A question about versioning of Agentry WPF clients for WM6.0.
WM6.0 came with the WPF client v6.1.3.10200, and did not require a certificate. SMP 2.3 SP03 has a newer WPF client, v6.1.3.10212, and corrects some issues, but to our surprise seems to require a certificate to connect the Agentry services.
So my question is - if we go ahead and create the self-signed certificate and deploy it to the upgraded WPF clients, with the older version clients still be able to communicate without it? Are there any other considerations when upgrading between these two clients?
Thanks,
Scott
Tags edited by: Michael Appleby

Scott,
When you create a certificate you change the certificate the server is using. This will effect all clients that connect to the server. I would recommend that you upgrade all clients to SMP 2.3 SP03 PL1.
Stephen

X61 - Vista Business - Client Security Solution Error - There was a problem connecting to the TPM

During startup my x61 has been displaying the following message, 'Client Security Solution' - "There was a problem connecting to the TPM (security device) ont his computer. It is possile that anti-virus or firewall software is blocking the connection. A missing or disabled device driver could also cause this problem. Please refer to the online documentation for more information".
I have spent an extraordinary amount of time and effort to find identify the cause and a solution for this problem. It occurs whether or not virus software is enabled or disabled and numerous calls to Lenovo, Symantec, Kaspersky, and Microsoft have resulted in finger pointing and no answers. None of the vendors acknowledge the problem yet this same issue is a significant topic of concern as found in various blogs and 'help' sites. Lenovo thought it was hardware and changed the motherboard. Lenovo told me to call Microsoft since it was a Vista issue. Microsoft told me to call Lenovo since Vista Business was preinstalled on the machine. Lenovo told me to call Microsoft and so it goes. I removed Symantec's anti-virus and replaced it with Kaspersky.
The strangest thing is that the module works intermitently and it seems that everytime a Lenovo update is performed (via Thinkvantage) the problem reoccurs for sometime.
Does anyone out there have an understanding of the cause and a potential solution???

I have the same problem on an X 60 platform, which only surfaced in the last two weeks subsequent to running all of the Lenovo updates. Prior to this, I had reinstalled all programs, starting with the Recovery Disks for the Think Pad. Everything, including start up, was exceptionally fast. Once I ran the most recent BIOS updates, along with several others, this error message surfaced. It is intermittent, however, and I have not noted an issue.
In reviewing several other Message Boards, I have seen this issue raised several times. Here is a link to a thread where the individual did achieve a solution through Lenovo, but their response is nonspecific as to what they did: (http://forums.lenovo.com/lnv/board/message?board.id=T400_series_ThinkPads&message.id=7143&query.id=1...

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