AIM general error

recently i have been using other AIM services such as Adium and Trillian, however due to errors, i returned to iChat as my primary messaging platform. However recently i have not been able to sign in to my AIM account and the error message which pops up saying "cannot log in to AIM. General error. Try again." I have tried deleting all plists and also resetting and updating, but no luck.

Hi,
AIM have only more recently added the ability to do SSL logins. (iChat 4 onwards - as opposed to the AIM for Mac prior to, and including iChat 2 and 3).
In practice we have found that the AIM servers can be logged in to on almost any port with a non SSL login.
The SSL login seems to prefer port 5190 or 443 but they are not exclusive.
The SSL server is also not as stable as the "regular" server but this could just be down to the number of devices sharing the job.
With iChat if the SSL server connection is lost ichat will default to a Non SSL Login and has to be manually reset. The info on this is not clear as to whether the setting changes itself or needs deselecting and reselecting again. (I.e. you might be blind to how iChat is actually connecting).
It is for this reason that I don't use the SSL login.
When you change the SSL setting does the port Change ?
For a Jabber account SSL is always on port 5223 and Non SSL on port 5222 and the software of iChat changes the port for you.
If the com.apple.ichat.AIM.plist is holding other info for the SSL login then it may change when you change the SSL setting.
My iChat 4 computer changes to slogin.oscar.aol.com and port 5190 and starting SSL. (The server name changes as well to have the leading s)
I can manually change it though to 443 again.
AS the Login is on the TCP Protocol and the File Sending is on port 5190 on the UDP Protocol you can have issues with some Routing devices that don't like this dual use of port 5190 - it is one of the reasons for changing to port 443
As you describe having no Login at all on Non SSL I wonder if iChat is reverting to port 5190 and having a conflict or an issue with the port being opened in the routing device.
Check the Server name and the Port the SSL login or Non SSL reverts to.
7:16 PM Friday; May 28, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

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HI,
Your specs say OS X 10.6.8 which would be iChat 5.x.x in Snow Leopard.
This version by default tries to login in to the AIM server called login.oscar.aol.com on port 5190 using the TCP protocol.
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Opps forgot a couple of things.
If you are using an APple ID registed at Apple ending in @mac.com @me.com or @iCloud.com then the passowrd at Apple has to be 16 characters or less to work with the AIM servers.
Additionally the iCloud issued @me.com and @iCloud.com one require you to use iChat 6 in Lion or Messages in Mountian Lion due to changes Apple made to the security of letting AIM "read" the passwords.
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Message was edited by: Ralph Johns (UK)

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Message was edited by: Michael Grenadier
Message was edited by: Michael Grenadier

AIM general error

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