AIR 16 Public SDK gets rejected by Apple [Minimum OS Version Mismatch]

Just tried doing a submission. It immediately gets rejected for Invalid Binary.
Invalid Binary Error
Minimum OS Version Mismatch - The minimum OS version (LC_VERSION_MIN_IPHONEOS) in the binary ('6.0') for architecture ('armv7') differs from the MinimumOSVersion ('7.0') in the Info.plist.

We are also seeing this issue. Even compiling a basic project with just the necessary items and no ANE's results in the following error when uploaded to the app store:
Minimum OS Version Mismatch - The minimum OS version (LC_VERSION_MIN_IPHONEOS) in the binary ('5.0') for architecture ('armv7') differs from the MinimumOSVersion ('8.0') in the Info.plist.
Minimum OS Version Mismatch - The minimum OS version (LC_VERSION_MIN_IPHONEOS) in the binary ('7.0') for architecture ('arm64') differs from the MinimumOSVersion ('8.0') in the Info.plist.
Reverting to Air SDK 15 bypasses the issue for now.

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If i add myself for all the contacts in the CONTACT INFO page will i get rejected by apple?

So im setting up my itunes connect page and i need to enter contacts in the CONTACT INFO page but i just started this and its only me, i dont have anyone else with me so if i were to put myself as all the contacts will apple deny my application? also how do i know if i am exempt and stuff? please answer as soon as possible
omet

I didn't. Can't promise what your experience will be tho

UTF-8 characters getting rejected during external file load

Hi All,
I have a column called AssetName declared as NVARCHAR2(100) declared in an external table which maps to a file called Example.dat
When the AssetName is coming in with some characters like the one present in the name shown below, the data is getting rejected. Can someone please help me analyze this?
Data getting rejected:
Competitors PortuguÃªsDB Info
Version - 11gR1
NLS_LANGUAGE     AMERICAN
NLS_TERRITORY     AMERICA
NLS_CURRENCY     $
NLS_ISO_CURRENCY     AMERICA
NLS_NUMERIC_CHARACTERS     .,
NLS_CHARACTERSET     AL32UTF8
NLS_CALENDAR     GREGORIAN
NLS_DATE_FORMAT     DD-MON-RR
NLS_DATE_LANGUAGE     AMERICAN
NLS_SORT     BINARY
NLS_TIME_FORMAT     HH.MI.SSXFF AM
NLS_TIMESTAMP_FORMAT     DD-MON-RR HH.MI.SSXFF AM
NLS_TIME_TZ_FORMAT     HH.MI.SSXFF AM TZR
NLS_TIMESTAMP_TZ_FORMAT     DD-MON-RR HH.MI.SSXFF AM TZR
NLS_DUAL_CURRENCY     $
NLS_COMP     BINARY
NLS_LENGTH_SEMANTICS     BYTE
NLS_NCHAR_CONV_EXCP     FALSE
NLS_NCHAR_CHARACTERSET     AL16UTF16
NLS_RDBMS_VERSION     11.1.0.6.0Edited by: Chaitanya on May 2, 2012 9:13 PM

Hi Justin,
Here are the asnwers;
OK. But that implies that there is an error message in the log file. What is the error message?
-- the message is pointing to the previous column even though there is valid data:
Sample data:
The 1st and 3rd rows are getting inserted but 2nd row is rejected.
LineNumber#|#CEID#|#SessionId#|#ReqDate#|#APC#|#CTC#|#LangCode#|#DestProdCode#|#EPCode#|#EPActionCode#|#DeviceCode#|#BswrName#|#BwsrVer#|#BwsrUserAgent#|#Platform#|#NoofItems#|#UserID#|#Namespace#|#AcctNum#|#Email_address#|#FolderID#|#FolderName#|#FolderType#|#EMFormat#|#EMDeliveryType#|#EMDisposition#|#EMLinkType#|#EMSLID#|#EMRAID#|#EMVWID#|#EMListType#|#NLID#|#NLName#|#NLEID#|#NLEName#|#NLFormat#|#NLLinkType#|#NLTMPL#|#NLCSTM#|#NLDOPT#|#RDREmail#|#RDRFname#|#RDRLName#|#RDRCompname#|#WDID#|#WDName#|#WDORGUID#|#WDORGNS#|#WDDomain#|#WDDOPT#|#WDFldrCount#|#WDArticleView#|#RSSFeed#|#RSSType#|#HomePage#|#AId#|#AName#|#AType#|#DMD#|#LinkType#|#AOPT
4144#|#312010576517717406#|#27139ZzZKJHEQT2CAAAGUAYAAAAAQDLJAAAAAABSGAYTEMBVGAZDCMRTG4ZTENRT#|#20120502163835.1502#|#T#|#D#|#en#|#F.COM#|#AE#|#AV#|#D#|#IE#|#7.0#|#Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB7.3; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E)#|#WinXP#|##|#FP181483#|#26#|#9ERN000800#|##|#301104820#|#Competitors Português#|#GBL#|#ht#|#sch#|#inl#|#sa#|##|##|##|##|##|##|##|##|#ht#|#sa#|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|#30114820#|#Competitors Português#|##|##|#sa#|#
4733#|#312020576517823023#|#27139ZzZKJHEQT2CAAAGUAYAAAAAQDLJAAAAAABSGAYTEMBVGAZDCMRTG4ZTENRT#|#20120502165454.4284#|#T#|#D#|#en#|#F.COM#|#AE#|#AV#|#D#|#IE#|#7.0#|#Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB7.3; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E)#|#WinXP#|##|#FP181483#|#26#|#9ERN000800#|##|#301104820#|#Competitors Português#|#GBL#|#ht#|#sch#|#inl#|#sa#|##|##|##|##|##|##|##|##|#ht#|#sa#|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|#301104820#|#Competitors Português#|##|##|#sa#|#
1#|#512020578010952807#|#27141ZzZKJHEQOKCAAAGUBIAAAAAJSX2AAAAAABSGAYTEMBUGEYDAMRVHEYDSMRQ#|#20120410065913.0698#|#S#|#D#|#en#|#F.COM#|#DU#|#SP#|#D#|#IE#|#7.0#|#Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 3.5.30729; InfoPath.3; .NET4.0C; .NET4.0E; MS-RTC LM 8; SLCC1; InfoPath.2; MS-RTC S; USPortal)#|#WinNT#|##|#X000745674#|#30#|#9DEL001400#|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|##|#Error:
****** The FileName is Action_20120502_141003_fodsapp2_Rejected.dat ******
LOG file opened at 05/03/12 00:56:01
Field Definitions for table EXT_TABLE_ACTION
Record format DELIMITED BY NEWLINE
Data in file has same endianness as the platform
Rows with all null fields are accepted
Fields in Data Source:
    LINENUMBER                      CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    CEID                            CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    SESSIONID                       CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    REQDATE                         CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    APC                             CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    CTC                             CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    LANGCODE                        CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    DESTPRODCODE                    CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    EPCODE                          CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    EPACTIONCODE                    CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    DEVICECODE                      CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    BWSRNAME                        CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    BWSRVER                         CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    BWSRUSERAGENT                   CHAR (2000)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    BWSRPLATFORM                    CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    NOOFITEMS                       CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    USERID                          CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    NAMESPACE                       CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    ACCTNUM                         CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    EMAIL_ADDRESS                   CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    FOLDERID                        CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    FOLDERNAME                      CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    FOLDERTYPE                      CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    EMFORMAT                        CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    EMDELIVERYTYPE                  CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    EMDISPOSITION                   CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    EMLINKTYPE                      CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    EMSLID                          CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    EMALID                          CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    EMVWID                          CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    EMLISTTYPE                      CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    NLID                            CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    NLNAME                          CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    NLEID                           CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    NLENAME                         CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    NLFORMAT                        CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    NLLINKTYPE                      CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    NLTMPL                          CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    NLCSTM                          CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    NLDOPT                          CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    RDREMAIL                        CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    RDRFNAME                        CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    RDRLNAME                        CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    RDRCOMPNAME                     CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    WDID                            CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    WDNAME                          CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    WDORGUID                        CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    WDORGNS                         CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    WDDOMAIN                        CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    WDDOPT                          CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    WDFLDRCOUNT                     CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    WDARTICLEVIEW                   CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    RSSFEED                         CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    RSSTYPE                         CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    HOMEPAGE                        CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    ASSETID                         CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    ASSETNAME                       CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    ASSETTYPE                       CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    DISSEMINATIONMTHD               CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    LINKTYPE                        CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
    AOPT                            CHAR (255)
      Terminated by "#|#"
      Enclosed by "#$" and "$#"
      Trim whitespace same as SQL Loader
error processing column ASSETID in row 2 for datafile /ODS/data/work/ACTION.dat
ORA-01722: invalid numberEdited by: Chaitanya on May 2, 2012 10:17 PM

Adobe Air Initiates the wrong launch Image on iPhone 6 - Possible App Rejection by Apple Review Team for all developers

I've opened a bug for this issue as well. I want to ask if anyone experiencing the same issue and has found a workaround. Basically Air Runtime is picking up the wrong launch image when launching on iPhone 6. It defaults to [email protected] instead of the [email protected] iOS 8 picks the correct image but Air Runtime does not. Here is the link for the bug. If this is confirmed, this could result in rejection for all the app developers who optimized their apps for iPhone 6 . It is hard to catch this bug in release mode since the Air Runtime loads pretty fast and it occurs when you device is slow or doing something in the background. You can see it easily on iOS simulator or debug mode. We tried everything for a workaround but we failed.
Bug#3831747 - Adobe Air Initiates the wrong launch Image on iPhone 6 - Possible App Rejection by Apple Review Team for a…

Apple recommends the storyboard/xib option but you can still use launch images as assets in your root. When you open a new project in xcode you can look at Contents.json and see the naming conventions they use for iOS8. We grabbed the new naming convention from here. Also setting up in the application xml the UILaunchImages key works too. Please see the below example. It would be a better solution if Adobe Air refers to xml/info.plist values that the developer sets instead of hard-coded naming conventions.
<key>UILaunchImages</key>
<array>
      <dict>
          <key>UILaunchImageMinimumOSVersion</key>
          <string>8.0</string>
          <key>UILaunchImageName</key>
          <string>Default-667h</string>
          <key>UILaunchImageOrientation</key>
          <string>Portrait</string>
          <key>UILaunchImageSize</key>
          <string>{375, 667}</string>
      </dict>

Help - I turn my Apple air on and get a message asking for my keychain password - I enter my password but it doesn't work. I've never seen this before. What do I do?

Help - I turn my Apple air on and get a message asking for my keychain password - I enter my password but it doesn't work. I've never seen this before. What do I do?

This may help.
http://support.apple.com/kb/TS5362?viewlocale=en_US

I am working in in Singapore but i live in INDIA, I planning to buy MAC BOOK AIR so i get free support in INDIA from Apple if any wrong with MAC BOOK AIR ?

I am working in in Singapore but i live in INDIA, I planning to buy MAC BOOK AIR so i get free support in INDIA from Apple if any wrong with MAC BOOK AIR ?

Apple's warranty and support are worldwide, with an exception that does not pertain here.

My MacBook Air can't get past the gray screen with the apple logo. What's the fix?

My MacBook Air can't get past the gray screen with the Apple logo, so I can't login. Does anyone know the fix for this?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into Recovery by holding down the key combination command-R at the startup chime, or from a local Time Machine backup volume (option key at startup.) Release the keys when you see a gray screen with a spinning dial. When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
How to back up and restore your files
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
How to use and troubleshoot FireWire target disk mode
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Before reconnecting an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode.* The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Post for further instructions.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, reboot as usual (i.e., not in safe mode.) If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see above for instructions.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it produces. Look for the line "Permissions repaired successfully" at the end of the output. Then reboot as usual.
Step 6
Boot into Recovery again. When the OS X Utilities screen appears, follow the prompts to reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
Step 8
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

My macbook air won't get past the white apple screen. I've tried power cycling the batter but won't help

my macbook air won't get past the white apple screen. I've tried power cycling the batter but won't help

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

AIR 15 - iOS Apps Rejected - XCode 5.1.1 is now required

We've run into an issue with Apple no longer accepting apps compiled with Adobe AIR, due to a new requirement for the XCode version used:
As of September 9th 2014, all apps must be built using XCode 5.1.1 -- though Adobe AIR (including the newest version 15 released on the same date) compiles using XCode 5.0.2.
After submitting an AIR app to iTunes Connect yesterday, we received an email from iTunes stating that "This bundle is invalid" because it's using an older version of XCode that is no longer allowed for uploads. The full message reads:
Dear developer,
We have discovered one or more issues with your recent submission for "yourappnamehere". To process your submission, the following issues must be corrected:
This bundle is invalid - New apps and app updates submitted to the App Store must be built with public (GM) versions of Xcode 5.1.1 or higher and iOS 7 SDK. Do not submit apps built with beta software.
Once these issues have been corrected, use Xcode or Application Loader to upload a new binary to iTunes Connect. Choose the new binary on the app’s Details page in My Apps on iTunes Connect, and click Submit for Review.
Regards,
The App Store team
After compiling with both AIR 14 and AIR 15, I changed the extension from .ipa to .zip and unzipped the package to see what version it was using. Within the Info.plist file, it shows that AIR is using XCode 5.0.2 (DTXcode set to 0502, DTXcodeBuild set to 5A2005). The only version that is now allowed for uploads is XCode 5.1.1 (Build 5B1008).
As it stands now, all AIR-developed apps for iOS will be rejected, and cannot be published on the App Store. This goes for new apps as well as submitting updates for apps that are already live in the App Store.
I just submitted a report to the Adobe Bugbase about this as well, you can view it or vote on it here:
Bug#3821892 - AIR apps rejected for iOS - Not built using XCode 5.1.1

Hi,
We have a similar issue. Yesterday, September 24th 2014, I attempted to upload an application update and I received this error:
ERROR ITMS-9000: "Invalid Segment Alignment. This app does not have proper segment alignment and should be rebuilt with the latest version of Xcode. Please contact Developer Technical Support if you need further assistance." - The upload log is only a bit more verbose with "ErrorCode = 1102".
My first upload attempt binary was built with AIR 14.0 and iPhone SDK 7.1. (DTXcode == 0502)
After some Web search, I found this forum post, and also tried theses builds :
- AIR 15.0.0.274 and iPhone SDK 8.0 (DTXcode == 0600)
- AIR 14.0 and iPhone SDK 8.0 (DTXcode == 0502)
For all three attempts, I received the same error. I have not tested yet with AIR 15.0.0.274 and iPhone SDK 7.1, but i'm not sure its worth it...
I sent an assistance request to Apple, but I would like to know what is the Adobe status for iOS 8 support... I cannot find much info about this on the AIR 15 SDK page.
If anyone can bring some light on this, thanks in advance,

IMessage on Macbook Pro rejecting my Apple ID?

Had my hard drive replaced, and then some subsequent issues occurred after that. Finally got everything back in order and using my laptop again. I backed up everything before getting my hard drive replaced, and merged all that info back on after getting it fixed.
I go to log into iMessage on my laptop, and it keeps rejecting my Apple ID and password. I KNOW I have the password correct...I re-typed it multiple times, checking each key, etc. What gives??

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait for it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Sign out of iMessage and FaceTime on all your Apple devices. Log out and log back in. Try again to sign in.
Step 3
Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
Step 4
From the menu bar, select
           ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 5
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 6
From the menu bar, select
           ▹ System Preferences... ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 7
Select from the menu bar
           ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
          Block all sites from storing information on this computer
Close the preference pane.
Step 8
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
Step 9
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 10
Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you start up, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound outputand Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but still doesn't work when you restart in "normal" mode, stop here and post your results.
Step 11
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/com.apple.apsd.plist
Right-click or control-click the highlighted line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 12
Reset the NVRAM.
Step 13
Reset the System Management Controller (SMC).
Step 14
Reinstall OS X.
Step 15
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support. When you set up a support call, select "Apple ID" as the product you need help with, not the hardware model. That way, if you're not under AppleCare, you may be able to talk your way out of being charged for the call.

Macbook Air 2012 Wifi getting slower

I have had this problem for some time. My Macbook Air (which was running perfectly for the first year or so) is getting increasingly slower on Wifi. I also have the problem that it has to signal reception in one of my rooms, with my other (even older) MacBook Pro having a full signal standing right next to it.
Change of Wifi Channels did not help, changes between 2.4 and 5GHz Band did nothing. This happens with one single application (Safari) running, regardless of DNS settings. I am running out of ideas.
Here is the system dump:
Problem description:
Internet is super slow and Wifi reception very weak compared to other Mac I own
EtreCheck version: 2.1.8 (121)
Report generated April 8, 2015 at 12:05:01 EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Air (13-inch, Mid 2012) (Technical Specifications)
    MacBook Air - model: MacBookAir5,2
    1 1.8 GHz Intel Core i5 CPU: 2-core
    8 GB RAM Not upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n
    Battery Health: Check Battery - Cycle count 183
Video Information: ℹ️
    Intel HD Graphics 4000
        Color LCD 1440 x 900
        SyncMaster 1920 x 1080 @ 60 Hz
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 8 days 2:46:26
Disk Information: ℹ️
    APPLE SSD TS128E disk0 : (121.33 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 120.14 GB (23.43 GB free)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Internal Memory Card Reader
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Configuration files: ℹ️
    /etc/hosts - Count: 1
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Applications/Parallels Desktop.app
    [not loaded]    com.parallels.kext.hidhook (9.0 24251.1052177) [Click for support]
    [not loaded]    com.parallels.kext.hypervisor (9.0 24251.1052177) [Click for support]
    [not loaded]    com.parallels.kext.netbridge (9.0 24251.1052177) [Click for support]
    [not loaded]    com.parallels.kext.usbconnect (9.0 24251.1052177) [Click for support]
    [not loaded]    com.parallels.kext.vnic (9.0 24251.1052177) [Click for support]
        /Library/Application Support/VirtualBox
    [loaded]    org.virtualbox.kext.VBoxDrv (4.3.12) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.12) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.12) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxUSB (4.3.12) [Click for support]
        /Library/Extensions
    [loaded]    com.kaspersky.kext.klif (3.0.2a39) [Click for support]
    [loaded]    com.kaspersky.nke (1.6.2a12) [Click for support]
        /System/Library/Extensions
    [loaded]    com.avira.kext.FileAccessControl (1.0.0d1 - SDK 10.9) [Click for support]
Launch Agents: ℹ️
    [failed]    com.adobe.AdobeCreativeCloud.plist [Click for support]
    [loaded]    com.avira.antivirus.general.agent.plist [Click for support]
    [loaded]    com.avira.antivirus.ipm.ui.plist [Click for support]
    [loaded]    com.avira.antivirus.notifications.agent.plist [Click for support]
    [loaded]    com.avira.antivirus.odscan.default.plist [Click for support]
    [loaded]    com.avira.antivirus.scheduler.agent.plist [Click for support]
    [running]    com.avira.antivirus.systray.plist [Click for support]
    [loaded]    com.avira.antivirus.telemetry.agent.plist [Click for support]
    [loaded]    com.avira.antivirus.update.default.plist [Click for support]
    [not loaded]    com.displaylink.useragent-prelogin.plist [Click for support]
    [failed]    com.google.keystone.agent.plist [Click for support]
    [failed]    com.kaspersky.kav.gui.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [loaded]    org.gpgtools.gpgmail.enable-bundles.plist [Click for support]
    [loaded]    org.gpgtools.gpgmail.patch-uuid-user.plist [Click for support]
    [loaded]    org.gpgtools.Libmacgpg.xpc.plist [Click for support]
    [loaded]    org.gpgtools.macgpg2.fix.plist [Click for support]
    [running]    org.gpgtools.macgpg2.gpg-agent.plist [Click for support]
    [loaded]    org.gpgtools.macgpg2.updater.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.avira.antivirus.dbcleaner.plist [Click for support]
    [loaded]    com.avira.antivirus.ipm.loader.plist [Click for support]
    [running]    com.avira.helper.watchdox.plist [Click for support]
    [loaded]    com.google.keystone.daemon.plist [Click for support]
    [failed]    com.kaspersky.kav.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [loaded]    com.skype.skypeinstaller.plist [Click for support]
    [failed]    com.starfield.backupservice.plist [Click for support]
    [loaded]    org.gpgtools.gpgmail.patch-uuid.plist [Click for support]
    [running]    org.jivesoftware.openfire.plist [Click for support]
    [not loaded]    org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
    [running]    com.microsoft.LaunchAgent.SyncServicesAgent.plist [Click for support]
    [loaded]    com.spotify.webhelper.plist [Click for support]
    [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Dropbox    Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    o1dbrowserplugin: Version: 5.1.4.17398 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    googletalkbrowserplugin: Version: 5.1.4.17398 [Click for support]
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 [Click for support]
    MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
User internet Plug-ins: ℹ️
    WbeTools64_14: Version: 1.0.22.49 © 2012 - SDK 10.6 [Click for support]
    WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
    fileEditTool64_15: Version: 1.0.35.65 © 2013 - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
    Ultimate Status Bar
    ClickToFlash
    Virtual Keyboard
    KasperskyURLAdvisor
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    GPGPreferences [Click for support]
    Java [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        30%    mds
         6%    WindowServer
         1%    avguard-ondemand-mgmt
         0%    ocspd
         0%    firefox
Top Processes by Memory: ℹ️
    481 MB    Maps
    447 MB    softwareupdated
    438 MB    firefox
    352 MB    savapi
    172 MB    Safari
Virtual Memory Information: ℹ️
    824 MB    Free RAM
    4.45 GB    Active RAM
    1.91 GB    Inactive RAM
    1.11 GB    Wired RAM
    12.78 GB    Page-ins
    17 MB    Page-outs
Diagnostics Information: ℹ️
    Standard users cannot read /Library/Logs/DiagnosticReports.
    Run as an administrator account to see more information.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.

Rejected by Apple because does not include features that require persistent location

We do not understand why the app was rejected by apple when we made a simple adobe AIR SDK update, this is the same app thats is on the store for the past two years.
Can anyone understand what is the reason?
We found that your app uses a background mode but does not include functionality that requires that mode to run persistently.
We noticed your app declares support for location in the UIBackgroundModes key in your Info.plist but does not include features that require persistent location.
It would be appropriate to add features that require persistent use of real-time location updates while the app is in the background or remove the "location" setting from the UIBackgroundModes key. If your application does not require persistent, real-time location updates, we recommend using the significant-change location service or the region monitoring location service.

FIXED (for our project at least)
What the apple reviewer actually meant was that iBeacon was being enabled for the project but the info.plist didn't declare the use of location services which didn't make sense to them, I guess that implementations of iBeacon only make sense to apple if location services are used in the implementation. The problem with our project was that a third party ANE declared usage of iBeacon without us knowing anything about it and that was causing all the trouble. We contacted this third party and they updated the ANE. The game is up in the app store now.
Regards

When trying to update Aps, my iPhone repeatedly rejects my apple ID password. I reset it, and it still rejects it. I've reset it on my computer, phone still rejects it . . . tired of this.

When trying to update Aps, my iPhone repeatedly rejects my apple ID password. I reset it, and it still rejects it. I've reset it on my computer, phone still rejects it . . . tired of this.

Are you positive you're using the exact Apple ID to update these apps that was used to originally ontain them? You can verify such by right-clicking one the apps, in your iTunes library, & selecting "Get Info". This will show you the Apple ID used to originally obtain the app...does it match on your phone?

How do I get six family apple devices to be able to use the same iTunes account to make purchases?

Our family has an iPad, a MacBook Air, 2 iPhones, and 2 iPod touches. I tried to access music in iTunes on my MacBook Air and a message came up that said you can only have 5 devices use the same iTunes account. What can I do to allow us to all use the same account?

Get a second Apple ID. Perhaps you should have two different Apple IDs for each iPhone and iPod Touch.

How can I get serial numbers or the free versions of Adobe, Air, Flash Player 14, and Reader XI Pro

How can I get serial numbers or the free versions of Adobe, Air, Flash Player 14, and Reader XI Pro that I had installed on my computer before Microsoft crashed my computer and I had to do a fresh install? I finished reinstalling Win 8.1Pro on my computer thanks to Microsoft Lvl 1 Techies corrupting my Command Structure so nothing would work. I had recently taken a picture of my installed programs (control panel, uninstall programs list) so that I would be able to reinstall everything I needed. I can't seem to find an email for the Reader which I remember paying for, the others I believe were free installs. Can anyone help me out.

Safari Version 5.0.5 < from your first post
5.0.5 is an outdated version of Safari.
There is an update available for Safari for version 5.1.1
That may help.
Click your Apple menu icon top left in your screen the click Software Update
Restart your Mac after the updates are installed.
Try full screen ...
If you have problems using Software Update from the menu you can use the standalone installer here > Safari 5.1.1

AIR 16 Public SDK gets rejected by Apple [Minimum OS Version Mismatch]

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